IDEAS home Printed from https://ideas.repec.org/f/c/pho566.html
   My authors  Follow this author

Yili Hong

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Chen Liang & Yili Hong & Bin Gu & Jing Peng, 2018. "Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences," Working Papers 18-03, NET Institute.

    Cited by:

    1. Cecilia POGGI & Ariela MICHA & Francisca PEREYRA, 2022. "Gender inequalities in the platform economy: The cases of delivery and private passenger transport services in the Buenos Aires Metropolitan Area," Working Paper 438e22d3-239e-468a-b317-b, Agence française de développement.
    2. Quan Zhou & Jakub Mareček & Robert Shorten, 2023. "Subgroup fairness in two-sided markets," PLOS ONE, Public Library of Science, vol. 18(2), pages 1-17, February.
    3. Fabian Stephany & Otto Kassi & Uma Rani & Vili Lehdonvirta, 2021. "Online Labour Index 2020: New ways to measure the world's remote freelancing market," Papers 2105.09148, arXiv.org, revised Jun 2021.

  2. Chen Liang & Yili Hong & Bin Gu, 2016. "Effects of IT-enabled Monitoring on Labor Contracting in Online Platforms: Evidence from a Natural Experiment," Working Papers 16-01, NET Institute.

    Cited by:

    1. Meng Liu & Erik Brynjolfsson & Jason Dowlatabadi, 2018. "Do Digital Platforms Reduce Moral Hazard? The Case of Uber and Taxis," NBER Working Papers 25015, National Bureau of Economic Research, Inc.
    2. Ni Huang & Gordon Burtch & Yili Hong & Paul A. Pavlou, 2020. "Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market," Information Systems Research, INFORMS, vol. 31(2), pages 431-448, June.
    3. Yili Hong & Jing Peng & Gordon Burtch & Ni Huang, 2021. "Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets," Information Systems Research, INFORMS, vol. 32(3), pages 786-800, September.
    4. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.

  3. Ni Huang & Yili Hong & Gordon Burtch, 2015. "Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments," Working Papers 15-04, NET Institute.

    Cited by:

    1. Qiulai Su & Fei Zhou & Yenchun Jim Wu, 2020. "Using Virtual Gifts on Live Streaming Platforms as a Sustainable Strategy to Stimulate Consumers’ Green Purchase Intention," Sustainability, MDPI, vol. 12(9), pages 1-15, May.
    2. Hoyer, B. & van Straaten, D., 2022. "Anonymity and self-expression in online rating systems—An experimental analysis," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 98(C).

  4. Yili Hong & Pei-yu Chen & Lorin Hitt, 2014. "Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications," Working Papers 14-03, NET Institute.

    Cited by:

    1. Sharapudinov, S. & Zezerova, V. & Storchevoy, M., 2017. "Determinants of Online Word-of-Mouth: Evidence from Durable Goods Market," Working Papers 8721, Graduate School of Management, St. Petersburg State University.
    2. Xitong Li, 2018. "Impact of Average Rating on Social Media Endorsement: The Moderating Role of Rating Dispersion and Discount Threshold," Information Systems Research, INFORMS, vol. 29(3), pages 739-754, September.

Articles

  1. Ziru Li & Chen Liang & Yili Hong & Zhongju Zhang, 2022. "How Do On‐demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 239-258, January.

    Cited by:

    1. Sumit Agarwal & Shashwat Alok & Sergio Correia & Deepa Mani & Bernardo Morais, 2024. "Transportation Technology and Gentrification: Evidence from the entry of Ridesharing Services," Papers 2409.15462, arXiv.org.
    2. Jindong Pang & Shulin Shen, 2023. "Do ridesharing services cause traffic congestion?," Canadian Journal of Economics/Revue canadienne d'économique, John Wiley & Sons, vol. 56(2), pages 520-552, May.
    3. Yingjie Zhang & Beibei Li & Sean Qian, 2023. "Ridesharing and Digital Resilience for Urban Anomalies: Evidence from the New York City Taxi Market," Information Systems Research, INFORMS, vol. 34(4), pages 1775-1790, December.
    4. Feng, Xuan & Lin, Qinping & Jia, Ning & Tian, Junfang, 2024. "The actual impact of ride-splitting: An empirical study based on large-scale GPS data," Transport Policy, Elsevier, vol. 147(C), pages 94-112.
    5. Evangelos Katsamakas & J. Manuel Sanchez-Cartas, 2025. "Congestion, network effects and platform competition," Journal of Economic Interaction and Coordination, Springer;Society for Economic Science with Heterogeneous Interacting Agents, vol. 20(2), pages 451-475, April.
    6. Tian, Guang & Ewing, Reid & Li, Han, 2023. "Exploring the influences of ride-hailing services on VMT and transit usage – Evidence from California," Journal of Transport Geography, Elsevier, vol. 110(C).
    7. Hao, Wu & Martin, Layla, 2022. "Prohibiting cherry-picking: Regulating vehicle sharing services who determine fleet and service structure," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 161(C).
    8. Xuekai Cen & Kanghui Ren & Yiying Cai & Qun Chen, 2023. "Designing Flexible-Bus System with Ad-Hoc Service Using Travel-Demand Clustering," Mathematics, MDPI, vol. 11(4), pages 1-27, February.
    9. Yuan Liang & Bingjie Yu & Xiaojian Zhang & Yi Lu & Linchuan Yang, 2022. "The Short-term Impact of Congestion Taxes on Ridesourcing Demand and Traffic Congestion: Evidence from Chicago," Papers 2207.01793, arXiv.org, revised Feb 2023.

  2. Gordon Burtch & Yili Hong & Senthil Kumar, 2021. "When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1565-1582, June.

    Cited by:

    1. Lingfeng Dong & Ting Ji & Jie Zhang, 2022. "Effects of Conversation Politeness on Hiring Decision in Online Labor Markets: An Inverted U-Shaped Relationship Exploration," Sustainability, MDPI, vol. 14(22), pages 1-11, November.
    2. Yuru Liu & Yan Wan, 2023. "Consumer Satisfaction with the Online Dispute Resolution on a Second-Hand Goods-Trading Platform," Sustainability, MDPI, vol. 15(4), pages 1-15, February.
    3. Dong, Lingfeng & Wu, Zhenwei & Ji, Ting & Tu, Yu, 2024. "Informing or persuading? Unveiling the complex dynamics of live chat in online labor markets," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
    4. Rossmannek, Oliver & David, Natalie A. & Schramm-Klein, Hanna & van der Borgh, Michel, 2024. "Customer misbehavior and service providers’ risk perception in the sharing economy," Journal of Business Research, Elsevier, vol. 170(C).
    5. Jiaying Deng & Hossein Ghasemkhani & Yong Tan & Arvind K Tripathi, 2023. "Actions speak louder than words: Imputing users’ reputation from transaction history," Production and Operations Management, Production and Operations Management Society, vol. 32(4), pages 1096-1111, April.

  3. Yili Hong & Benjamin B.M. Shao, 2021. "On Factors that Moderate the Effect of Buyer‐Supplier Experience on E‐Procurement Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(4), pages 1034-1051, April.

    Cited by:

    1. Zhong, Qiming & Zhou, Li & Zhang, Jie & Ji, Ting, 2025. "The inverted U-shape of consumer reviews and conversion rates: The moderating role of store longevity and transaction volume on service-selling platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).

  4. Ni Huang & Gordon Burtch & Yili Hong & Paul A. Pavlou, 2020. "Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market," Information Systems Research, INFORMS, vol. 31(2), pages 431-448, June.

    Cited by:

    1. Khaizie Sazimah Ahmad & Khairunnisa Abd Samad & Nur Hayati Abd Rahman & Siti Nurazira Mohd Daud & Najihah Hanisah Marmaya & Yenni Samri Juliati Nasution & Raseeda Hamzah, 2024. "Policies Improving the Well-Being of Gig Workers in Malaysia," Information Management and Business Review, AMH International, vol. 16(1), pages 182-189.
    2. Michelle Müller & Jürgen Neumann, 2025. "Bring me my Meal on your Wheel - An Empirical Analysis on the Impact of Food Delivery Platforms on Local Restaurant Employment," Working Papers Dissertations 140, Paderborn University, Faculty of Business Administration and Economics.
    3. Anel A. Kireyeva & Zaira T. Satpayeva & Gaukhar K. Kenzhegulova & Dana M. Kangalakova & Aruzhan Jussibaliyeva, 2022. "Kazakhstani womenʼs participation in online marketplaces: Benefits and barriers," Asia and the Pacific Policy Studies, Wiley Blackwell, vol. 9(3), pages 343-369, September.
    4. Meredith Dedema & Howard Rosenbaum, 2024. "Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 75(3), pages 344-374, March.
    5. Wencui Han & Xunyi Wang & Mehmet Eren Ahsen & Sunil Wattal, 2022. "The Societal Impact of Sharing Economy Platform Self-Regulations—An Empirical Investigation," Information Systems Research, INFORMS, vol. 33(4), pages 1303-1323, December.
    6. Häfner, Samuel & Haeusle, Niklas & Koeniger, Winfried & Braun, Alexander, 2024. "Optimal Compensation in Competitive Labor Markets with Heterogeneous Employers and Workers," IZA Discussion Papers 17449, Institute of Labor Economics (IZA).
    7. Zhang, Cheng & Weng, Xiyan, 2024. "Can broadband infrastructure construction promote equality of opportunity? Evidence from a quasi-natural experiment in China☆," Journal of Asian Economics, Elsevier, vol. 93(C).
    8. Mohd Daud, Siti Nurazira & Osman, Zaiton & Samsudin, Shamzaeffa & Phang, Ing Grace, 2024. "Adapting to the gig economy: Determinants of financial resilience among “Giggers”," Economic Analysis and Policy, Elsevier, vol. 81(C), pages 756-771.
    9. Yi-Jen (Ian) Ho & Siyuan Liu & Lei Wang, 2023. "Fun Shopping: A Randomized Field Experiment on Gamification," Information Systems Research, INFORMS, vol. 34(2), pages 766-785, June.
    10. Zhong, Qiming & Zhou, Li & Zhang, Jie & Ji, Ting, 2025. "The inverted U-shape of consumer reviews and conversion rates: The moderating role of store longevity and transaction volume on service-selling platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
    11. Nazurah Abdul Malek, 2024. "Gig Economy: Is It a Trap or Stepping Stone for the Informal Sector?," Information Management and Business Review, AMH International, vol. 16(3), pages 28-38.
    12. Jin Liu & Xingchen Xu & Xi Nan & Yongjun Li & Yong Tan, 2023. ""Generate" the Future of Work through AI: Empirical Evidence from Online Labor Markets," Papers 2308.05201, arXiv.org, revised Jun 2025.
    13. Uchiyama, Yosuke & Furuoka, Fumitaka & Md. Akhir, Md. Nasrudin, 2022. "Gig Workers, Social Protection and Labour Market Inequality: Lessons from Malaysia," Jurnal Ekonomi Malaysia, Faculty of Economics and Business, Universiti Kebangsaan Malaysia, vol. 56(3), pages 165-184.
    14. Da, Yuwen & Gou, Qinglong & Liang, Chao, 2023. "Will self-gifting of streamers hurt unions? Analyzing the union’s compensation mechanism for a live streaming supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 177(C).
    15. Yao, Qiongrui (Missy) & Baker, LaKami T. & Lohrke, Franz T., 2022. "Building and sustaining trust in remote work by platform-dependent entrepreneurs on digital labor platforms: Toward an integrative framework," Journal of Business Research, Elsevier, vol. 149(C), pages 327-339.
    16. Arfive Gandhi & Yudho Giri Sucahyo, 2021. "Architecting an Advanced Maturity Model for Business Processes in the Gig Economy: A Platform-Based Project Standardization," Economies, MDPI, vol. 9(4), pages 1-21, November.
    17. Dandan Qiao & Huaxia Rui & Qian Xiong, 2023. "AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform," Papers 2312.04180, arXiv.org, revised Aug 2024.
    18. Philip Wollborn & David Dornekott & Ulrike Holder, 2023. "Entrepreneurial efforts and opportunity costs: evidence from twitch streamers," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1209-1238, September.
    19. Diana Tran Nhat & Laura Thäter & Timm Teubner, 2024. "The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
    20. Gemma Newlands, 2024. "‘This isn’t forever for me’: Perceived employability and migrant gig work in Norway and Sweden," Environment and Planning A, , vol. 56(4), pages 1262-1279, June.
    21. Bryce Morsky & Tyler Meadows & Felicia Magpantay & Troy Day, 2025. "The gig economy during an epidemic: coupling disease transmission with labour market dynamics," Papers 2508.18377, arXiv.org.
    22. Yuan Chen & Hsing Kenneth Cheng & Yang Liu & Jingchuan Pu & Liangfei Qiu & Ning Wang, 2022. "Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3896-3913, October.
    23. Belletti, Chiara & Erdsiek, Daniel & Laitenberger, Ulrich & Tubaro, Paola, 2021. "Crowdworking in France and Germany," ZEW Expert Briefs 21-09, ZEW - Leibniz Centre for European Economic Research.
    24. Abdul Mutalib Mohamed Azim & Nazruzila Razniza Mohd Nadzri & Nurulbahiah Awang & Tuan Fatma Tuan Sulaiman & Mohd Shahril Nizam Md Radzi, 2024. "Social and Finance Security on Gig Workers’ Well-being with Occupational Satisfaction as an Intervening Variable," Information Management and Business Review, AMH International, vol. 16(3), pages 137-146.
    25. Christof Weinhardt & Christian Peukert & Oliver Hinz & Wil M. P. Aalst, 2021. "Welcome to Economies in IS!," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(4), pages 325-328, August.
    26. Chen Liang & Jing Peng & Yili Hong & Bin Gu, 2023. "The Hidden Costs and Benefits of Monitoring in the Gig Economy," Information Systems Research, INFORMS, vol. 34(1), pages 297-318, March.
    27. Rosario Silva & Oksana Gerwe, 2024. "Micro Entry Theory: Understanding the Drivers and Effects of the Entry of Micro Players in the Context of Digital Platforms," Journal of Management Studies, Wiley Blackwell, vol. 61(6), pages 2633-2661, September.
    28. Lisa Gussek & Alex Grabbe & Manuel Wiesche, 2023. "Challenges of IT freelancers on digital labor platforms: A topic model approach," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
    29. Yili Hong & Jing Peng & Gordon Burtch & Ni Huang, 2021. "Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets," Information Systems Research, INFORMS, vol. 32(3), pages 786-800, September.
    30. Wei Zhao & Qianqian Ben Liu & Xitong Guo & Tianshi Wu & Subodha Kumar, 2022. "Quid pro quo in online medical consultation? Investigating the effects of small monetary gifts from patients," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1698-1718, April.
    31. Wang, Fei & Xu, Haifeng & Hou, Ronglin & Zhu, Zhen, 2023. "Designing marketing content for social commerce to drive consumer purchase behaviors: A perspective from speech act theory," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).

  5. Ni Huang & Gordon Burtch & Bin Gu & Yili Hong & Chen Liang & Kanliang Wang & Dongpu Fu & Bo Yang, 2019. "Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments," Management Science, INFORMS, vol. 65(1), pages 327-345, January.

    Cited by:

    1. Lucian Visinescu & Nicholas Evangelopoulos, 2024. "Designing adaptive feedback mechanisms with text mining capabilities: An illustration on eBay," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
    2. Feng Zhu & Xinxin Li & Ehsan Valavi & Marco Iansiti, 2021. "Network Interconnectivity and Entry into Platform Markets," Information Systems Research, INFORMS, vol. 32(3), pages 1009-1024, September.
    3. Xinyu Li & Keongtae Kim, 2025. "Impacts of generative AI on user contributions: evidence from a coding Q &A platform," Marketing Letters, Springer, vol. 36(3), pages 577-591, September.
    4. Yongzhong Yang & Aixian Yu & Jinjing Li & Mohsin Shafi & Linling Zhong, 2025. "Would You Like to Share? The Influence of Gamification in the Virtual Learning Community," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(3), pages 11643-11672, September.
    5. Yipu Deng & Jinyang Zheng & Warut Khern-am-nuai & Karthik Kannan, 2022. "More than the Quantity: The Value of Editorial Reviews for a User-Generated Content Platform," Management Science, INFORMS, vol. 68(9), pages 6865-6888, September.
    6. Dena Yadin & Inbal Yahav & Lior Zalmanson & Nira Munichor, 2024. "Resolving the Ethical Tension Between Creating a Civil Environment and Facilitating Free Expression Online: Comment Reordering as an Alternative to Comment Moderation," Journal of Business Ethics, Springer, vol. 192(2), pages 261-283, June.
    7. Maria Marchenko & Hendrik Sonnabend, 2025. "The never-ending book: the role of new material and peer feedback in user-generated content production," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 49(3), pages 435-458, September.
    8. Wei, Zihan & Zhang, Mingli & Qiao, Tong, 2022. "Effect of personal branding stereotypes on user engagement on short-video platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
    9. Carlos Fernández-Loría & Maxime C. Cohen & Anindya Ghose, 2023. "Evolution of Referrals over Customers’ Life Cycle: Evidence from a Ride-Sharing Platform," Information Systems Research, INFORMS, vol. 34(2), pages 698-720, June.
    10. Maria Marchenko & Hendrik Sonnabend, 2022. "The Never Ending Book: The role of external stimuli and peer feedback in user-generated content production," Department of Economics Working Papers wuwp320, Vienna University of Economics and Business, Department of Economics.
    11. Ni Huang & Gordon Burtch & Yumei He & Yili Hong, 2022. "Managing Congestion in a Matching Market via Demand Information Disclosure," Information Systems Research, INFORMS, vol. 33(4), pages 1196-1220, December.
    12. Bleier, Alexander & Fossen, Beth L. & Shapira, Michal, 2024. "On the role of social media platforms in the creator economy," International Journal of Research in Marketing, Elsevier, vol. 41(3), pages 411-426.
    13. Ni Huang & Jiayin Zhang & Gordon Burtch & Xitong Li & Peiyu Chen, 2021. "Combating Procrastination on Massive Online Open Courses via Optimal Calls to Action," Information Systems Research, INFORMS, vol. 32(2), pages 301-317, June.
    14. Tianshu Sun & Siva Viswanathan & Elena Zheleva, 2021. "Creating Social Contagion Through Firm-Mediated Message Design: Evidence from a Randomized Field Experiment," Management Science, INFORMS, vol. 67(2), pages 808-827, February.
    15. Heeseung Andrew Lee & Angela Aerry Choi & Tianshu Sun & Wonseok Oh, 2021. "Reviewing Before Reading? An Empirical Investigation of Book-Consumption Patterns and Their Effects on Reviews and Sales," Information Systems Research, INFORMS, vol. 32(4), pages 1368-1389, December.
    16. Hernandez-Arenaz, Iñigo, 2020. "Stereotypes and tournament self-selection: A theoretical and experimental approach," European Economic Review, Elsevier, vol. 126(C).
    17. Zaiyan Wei & Mo Xiao & Rong Rong, 2021. "Network Size and Content Generation on Social Media Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1406-1426, May.
    18. Xinyi Zhang & Chenshuo Sun & Renyu Zhang & Khim-Yong Goh, 2024. "The Value of AI-Generated Metadata for UGC Platforms: Evidence from a Large-scale Field Experiment," Papers 2412.18337, arXiv.org.
    19. Yun Young Hur & Fujie Jin & Xitong Li & Yuan Cheng & Yu Jeffrey Hu, 2023. "Does Social Influence Change with Other Information Sources? A Large-Scale Randomized Experiment in Medical Crowdfunding," Information Systems Research, INFORMS, vol. 34(4), pages 1476-1492, December.
    20. Ji Wu & Zhiqiang (Eric) Zheng & J. Leon Zhao, 2021. "FairPlay: Detecting and Deterring Online Customer Misbehavior," Information Systems Research, INFORMS, vol. 32(4), pages 1323-1346, December.
    21. Chenhui (Julian) Guo & Tae Hun Kim & Anjana Susarla & Vallabh Sambamurthy, 2020. "Understanding Content Contribution Behavior in a Geosegmented Mobile Virtual Community: The Context of Waze," Information Systems Research, INFORMS, vol. 31(4), pages 1398-1420, December.
    22. Wang, Shan & Karmakar, Shubhashis & Wang, Fang & Pei, Yanli, 2025. "Content dissimilarity and online review helpfulness: Contextual insights," Journal of Business Research, Elsevier, vol. 187(C).
    23. Kimmy Wa Chan & Stella Yiyan Li & Jian Ni & John JianJun Zhu, 2021. "What Feedback Matters? The Role of Experience in Motivating Crowdsourcing Innovation," Production and Operations Management, Production and Operations Management Society, vol. 30(1), pages 103-126, January.
    24. Michael Rivera & Liangfei Qiu & Subodha Kumar & Tony Petrucci, 2021. "Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace," Information Systems Research, INFORMS, vol. 32(2), pages 517-540, June.
    25. Gordon Burtch & Qinglai He & Yili Hong & Dokyun Lee, 2022. "How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit," Management Science, INFORMS, vol. 68(5), pages 3488-3506, May.

  6. Pei-Yu Chen & Yili Hong & Ying Liu, 2018. "The Value of Multidimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments," Management Science, INFORMS, vol. 64(10), pages 4629-4647, October.

    Cited by:

    1. Hongfei Li & Jing Peng & Xinxin Li & Jan Stallaert, 2023. "When More Can Be Less: The Effect of Add-On Insurance on the Consumption of Professional Services," Information Systems Research, INFORMS, vol. 34(1), pages 363-382, March.
    2. Abhishek Srivastav & Francesco Vallascas, 2022. "Small Business Lending and Regulation for Small Banks," Management Science, INFORMS, vol. 68(10), pages 7742-7760, October.
    3. Janina Seutter & Kristin Kutzner & Maren Stadtländer & Dennis Kundisch & Ralf Knackstedt, 2023. "“Sorry, too much information”—Designing online review systems that support information search and processing," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-19, December.
    4. Janina Seutter & Jürgen Neumann, 2024. "Reviewing the simple things – How ease of evaluation affects online rating behavior," Working Papers Dissertations 120, Paderborn University, Faculty of Business Administration and Economics.
    5. Jinzhao Du & Ying Lei, 2022. "Information design of matching platforms when user preferences are bidimensional," Production and Operations Management, Production and Operations Management Society, vol. 31(8), pages 3320-3336, August.
    6. Srikanth Parameswaran & Pubali Mukherjee & Rohit Valecha, 2023. "I Like My Anonymity: An Empirical Investigation of the Effect of Multidimensional Review Text and Role Anonymity on Helpfulness of Employer Reviews," Information Systems Frontiers, Springer, vol. 25(2), pages 853-870, April.
    7. Hu, Xin & He, Liuyi & Liu, Junjun, 2022. "Status reinforcing: Unintended rating bias on online shopping platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    8. Borowiecki, Karol Jan & Pedersen, Maja U. & Mitchell, Sara Beth, 2023. "Using big data to measure cultural tourism in Europe with unprecedented precision," Discussion Papers on Economics 5/2023, University of Southern Denmark, Department of Economics.
    9. Marios Kokkodis & Theodoros Lappas & Gerald C. Kane, 2022. "Optional purchase verification in e‐commerce platforms: More representative product ratings and higher quality reviews," Production and Operations Management, Production and Operations Management Society, vol. 31(7), pages 2943-2961, July.
    10. Jingchuan Pu & Young Kwark & Sang Pil Han & Qiang Ye & Bin Gu, 2024. "Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings," Information Systems Research, INFORMS, vol. 35(3), pages 1363-1381, September.
    11. Hsing Kenneth Cheng & D. Daniel Sokol & Xinyu Zang, 2024. "The rise of empirical online platform research in the new millennium," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 416-451, March.
    12. Dirk van Straaten & Vitalik Melnikov & Eyke Hüllermeier & Behnud Mir Djawadi & René Fahr, 2021. "Accounting for Heuristics in Reputation Systems: An Interdisciplinary Approach on Aggregation Processes," Working Papers Dissertations 72, Paderborn University, Faculty of Business Administration and Economics.
    13. Hao Zhang & Mingzheng Wang, 2024. "Tapping vs. Scrolling: Effects of Different Content Acquisition Modes on Content Consumption," Information Systems Frontiers, Springer, vol. 26(5), pages 1835-1855, October.
    14. Arslan Aziz & Hui Li & Rahul Telang, 2023. "The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment," Information Systems Research, INFORMS, vol. 34(2), pages 590-608, June.
    15. Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
    16. Haijie Wang & Yong Geng & Jingxue Zhang & Xiqiang Xia & Yanchao Feng, 2021. "Ecological Civilization Demonstration Zone, Air Pollution Reduction, and Political Promotion Tournament in China: Empirical Evidence from a Quasi-Natural Experiment," IJERPH, MDPI, vol. 18(22), pages 1-12, November.
    17. Anindya Ghose & Panagiotis G. Ipeirotis & Beibei Li, 2019. "Modeling Consumer Footprints on Search Engines: An Interplay with Social Media," Management Science, INFORMS, vol. 65(3), pages 1363-1385, March.
    18. Spassova, Gerri & Palmeira, Mauricio & Andrade, Eduardo B., 2018. "A ratings pattern heuristic in judgments of expertise: When being right Looks wrong," Organizational Behavior and Human Decision Processes, Elsevier, vol. 147(C), pages 26-47.
    19. Peiyu Chen & Lorin M. Hitt & Yili Hong & Shinyi Wu, 2021. "Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application," Information Systems Research, INFORMS, vol. 32(4), pages 1470-1489, December.
    20. Ni Huang & Tianshu Sun & Peiyu Chen & Joseph M. Golden, 2019. "Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment," Information Systems Research, INFORMS, vol. 30(3), pages 805-818, September.
    21. Ji, Xiaoxian & Nicolau, Juan Luis & Liu, Xianwei, 2023. "Long rating scales trigger positive ratings: When referent thinking beats relative thinking," Annals of Tourism Research, Elsevier, vol. 102(C).
    22. Dimitrios Tsekouras & Dominik Gutt & Irina Heimbach, 2024. "The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness," Journal of the Academy of Marketing Science, Springer, vol. 52(6), pages 1651-1672, November.
    23. Gökçe Esenduran & James A. Hill & In Joon Noh, 2020. "Understanding the Choice of Online Resale Channel for Used Electronics," Production and Operations Management, Production and Operations Management Society, vol. 29(5), pages 1188-1211, May.
    24. Michael Rivera & Liangfei Qiu & Subodha Kumar & Tony Petrucci, 2021. "Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace," Information Systems Research, INFORMS, vol. 32(2), pages 517-540, June.
    25. Zhang, Ziqiong & Wang, Bowen & Law, Rob & Han, Yu, 2024. "Public health emergencies and travelers' review efforts," Annals of Tourism Research, Elsevier, vol. 106(C).

  7. Dongpu Fu & Yili Hong & Kanliang Wang & Weiguo Fan, 2018. "Effects of membership tier on user content generation behaviors: evidence from online reviews," Electronic Commerce Research, Springer, vol. 18(3), pages 457-483, September.

    Cited by:

    1. Zheng, Lili, 2021. "The classification of online consumer reviews: A systematic literature review and integrative framework," Journal of Business Research, Elsevier, vol. 135(C), pages 226-251.
    2. Yi Cui & Xiaoning Wang, 2024. "Investigating the role of review presentation format in affecting the helpfulness of online reviews," Electronic Commerce Research, Springer, vol. 24(4), pages 2499-2518, December.
    3. Du, Jiangang & Zhu, Liya & Ma, Yuanning & Zhang, Yu, 2024. "Beyond weekdays: The impact of the weekend effect on eWOM of hedonic product," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    4. Hailin Zhang & Xina Yuan & Tae Ho Song, 2020. "Examining the role of the marketing activity and eWOM in the movie diffusion: the decomposition perspective," Electronic Commerce Research, Springer, vol. 20(3), pages 589-608, September.
    5. Supriyo Mandal & Abyayananda Maiti, 2022. "Network promoter score (NePS): An indicator of product sales in E-commerce retailing sector," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1327-1349, September.
    6. Sarah Bayer & Henner Gimpel & Daniel Rau, 2021. "IoT-commerce - opportunities for customers through an affordance lens," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(1), pages 27-50, March.
    7. Tamaddoni, Ali & Seenivasan, Satheesh & Pallant, Jason I. & Skiera, Bernd, 2023. "Investigating the effect of status changes in review platforms," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 189-209.

  8. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.

    Cited by:

    1. Lingfeng Dong & Ting Ji & Jie Zhang, 2022. "Effects of Conversation Politeness on Hiring Decision in Online Labor Markets: An Inverted U-Shaped Relationship Exploration," Sustainability, MDPI, vol. 14(22), pages 1-11, November.
    2. Yao, Xinlin & Zhang, Peiran & Lu, Xianghua & Huang, Lihua, 2020. "Early or Late? Entry timing in online IT service markets and the moderating effects of market characteristics," Journal of Business Research, Elsevier, vol. 114(C), pages 265-277.
    3. Ni Huang & Gordon Burtch & Yili Hong & Paul A. Pavlou, 2020. "Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market," Information Systems Research, INFORMS, vol. 31(2), pages 431-448, June.
    4. Jiaxu Peng & Jungpil Hahn & Ke-Wei Huang, 2023. "Handling Missing Values in Information Systems Research: A Review of Methods and Assumptions," Information Systems Research, INFORMS, vol. 34(1), pages 5-26, March.
    5. Jin Liu & Xingchen Xu & Xi Nan & Yongjun Li & Yong Tan, 2023. ""Generate" the Future of Work through AI: Empirical Evidence from Online Labor Markets," Papers 2308.05201, arXiv.org, revised Jun 2025.
    6. Yunhui Huang & Kai H. Lim & Zhijie Lin & Shunping Han, 2019. "Large Online Product Catalog Space Indicates High Store Price: Understanding Customers’ Overgeneralization and Illogical Inference," Information Systems Research, INFORMS, vol. 30(3), pages 963-979, September.
    7. Claussen, Jörg & Kretschmer, Tobias & Khashabi, Pooyan & Seifried, Mareike, 2020. "Two to tango? Psychological contract breach in online labor markets," ZEW Discussion Papers 20-078, ZEW - Leibniz Centre for European Economic Research.
    8. Dandan Qiao & Huaxia Rui & Qian Xiong, 2023. "AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform," Papers 2312.04180, arXiv.org, revised Aug 2024.
    9. Jie Tang & Wenyue Cui, 2024. "Does the Internet trigger an innovative spatial revolution: evidence from China," Information Technology and Management, Springer, vol. 25(4), pages 305-318, December.
    10. Yuan Chen & Hsing Kenneth Cheng & Yang Liu & Jingchuan Pu & Liangfei Qiu & Ning Wang, 2022. "Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3896-3913, October.
    11. Seifried, Mareike, 2021. "Transitions from offline to online labor markets: The relationship between freelancers' prior offline and online work experience," ZEW Discussion Papers 21-101, ZEW - Leibniz Centre for European Economic Research.
    12. Marios Kokkodis, 2021. "Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work," Information Systems Research, INFORMS, vol. 32(3), pages 688-712, September.
    13. Lisa Gussek & Alex Grabbe & Manuel Wiesche, 2023. "Challenges of IT freelancers on digital labor platforms: A topic model approach," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.

  9. Gordon Burtch & Yili Hong & Ravi Bapna & Vladas Griskevicius, 2018. "Stimulating Online Reviews by Combining Financial Incentives and Social Norms," Management Science, INFORMS, vol. 64(5), pages 2065-2082, May.

    Cited by:

    1. Chen, Ruolan & Yuan, Ruizhi & Huang, Bo & Liu, Martin J., 2023. "Feeling warm or skeptical? An investigation into the effects of incentivized eWOM programs on customers’ eWOM sharing intentions," Journal of Business Research, Elsevier, vol. 167(C).
    2. Dirk van Straaten, 2021. "Incentive Schemes in Customer Rating Systems - Comparing the Effects of Unconditional and Conditional Rebates on Intrinsic Motivation," Working Papers Dissertations 71, Paderborn University, Faculty of Business Administration and Economics.
    3. Kyeongmin Yum & Byungjoon Yoo, 2024. "Enhancing online reviews: exploring the impact of characteristic-based review system on customer engagement for offline sellers," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    4. Hui Zhao & Xiaoyuan Wang & Debing Ni & Kevin W. Li, 2023. "The Quality-Signaling Role of Manipulated Consumer Reviews," Group Decision and Negotiation, Springer, vol. 32(3), pages 503-536, June.
    5. Christoph Rohde & Alexander Kupfer & Steffen Zimmermann, 2022. "Explaining reviewing effort: Existing reviews as potential driver," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1169-1185, September.
    6. Yang, Wenjuan & Zhang, Jiantong & Yan, Hong, 2022. "Promotions of online reviews from a channel perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 161(C).
    7. Moldovan, Sarit & Shoham, Meyrav & Steinhart, Yael, 2023. "Sending mixed signals: How congruent versus incongruent signals of popularity affect product appeal," International Journal of Research in Marketing, Elsevier, vol. 40(4), pages 881-897.
    8. Kato, Hiroki & Sasaki, Shusaku & Ohtake, Fumio, 2024. "Adding nudge-based reminders to financial incentives for promoting antibody testing and vaccination to prevent the spread of rubella," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 113(C).
    9. Dena Yadin & Inbal Yahav & Lior Zalmanson & Nira Munichor, 2024. "Resolving the Ethical Tension Between Creating a Civil Environment and Facilitating Free Expression Online: Comment Reordering as an Alternative to Comment Moderation," Journal of Business Ethics, Springer, vol. 192(2), pages 261-283, June.
    10. Maria Marchenko & Hendrik Sonnabend, 2025. "The never-ending book: the role of new material and peer feedback in user-generated content production," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 49(3), pages 435-458, September.
    11. Claussen, Jörg & Halbinger, Maria A., 2021. "The role of pre-innovation platform activity for diffusion success: Evidence from consumer innovations on a 3D printing platform," Research Policy, Elsevier, vol. 50(8).
    12. Xue Bai & James R. Marsden & William T. Ross & Gang Wang, 2020. "A Note on the Impact of Daily Deals on Local Retailers’ Online Reputation: Mediation Effects of the Consumer Experience," Information Systems Research, INFORMS, vol. 31(4), pages 1132-1143, December.
    13. Zhihong Ke & De Liu & Daniel J. Brass, 2020. "Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision," Information Systems Research, INFORMS, vol. 31(4), pages 1322-1336, December.
    14. Andrey Fradkin & David Holtz, 2023. "Do Incentives to Review Help the Market? Evidence from a Field Experiment on Airbnb," Marketing Science, INFORMS, vol. 42(5), pages 853-865, September.
    15. Holger Karl & Dennis Kundisch & Friedhelm Meyer auf der Heide & Heike Wehrheim, 2020. "A Case for a New IT Ecosystem: On-The-Fly Computing," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 467-481, December.
    16. Jinzhao Du & Ying Lei, 2022. "Information design of matching platforms when user preferences are bidimensional," Production and Operations Management, Production and Operations Management Society, vol. 31(8), pages 3320-3336, August.
    17. Sallaku, Karolina & Avloniti, Anthi & Magrizos, Solon & Vilamová, Šárka & Massis, Alfredo De, 2025. "Consumer Behaviour in Growth Hacking: Developing and Validating the Shareability Construct," Journal of Business Research, Elsevier, vol. 189(C).
    18. Anna Ressi, 2020. "Discussion of “The Market for Reviews: Strategic Behavior of Online Product Reviewers with Monetary Incentives”," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(3), pages 437-445, July.
    19. Kim, Jong Min & Lee, Eunkyung & Mariani, Marcello M., 2021. "The influence of launching mobile channels on online customer reviews," Journal of Business Research, Elsevier, vol. 137(C), pages 366-378.
    20. Grossmann, Max & Hackethal, Andreas & Laudi, Marten & Pauls, Thomas, 2023. "Conform to the norm. Peer information and sustainable investments," SAFE Working Paper Series 412, Leibniz Institute for Financial Research SAFE.
    21. Jason Chan & Zihong Huang & De Liu & Zhigang Cai, 2024. "Better to Give Than to Receive: Impact of Adding a Donation Scheme to Reward-Based Crowdfunding Campaigns," Information Systems Research, INFORMS, vol. 35(1), pages 272-293, March.
    22. Jaehwuen Jung & Ravi Bapna & Joseph M. Golden & Tianshu Sun, 2020. "Words Matter! Toward a Prosocial Call-to-Action for Online Referral: Evidence from Two Field Experiments," Information Systems Research, INFORMS, vol. 31(1), pages 16-36, March.
    23. Malodia, Suresh & Kaur, Puneet & Ractham, Peter & Sakashita, Mototaka & Dhir, Amandeep, 2022. "Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory," Journal of Business Research, Elsevier, vol. 146(C), pages 605-618.
    24. Che-Wei Liu & Guodong (Gordon) Gao & Ritu Agarwal, 2019. "Unraveling the “Social” in Social Norms: The Conditioning Effect of User Connectivity," Information Systems Research, INFORMS, vol. 30(4), pages 1272-1295, April.
    25. Maria Marchenko & Hendrik Sonnabend, 2022. "The Never Ending Book: The role of external stimuli and peer feedback in user-generated content production," Department of Economics Working Papers wuwp320, Vienna University of Economics and Business, Department of Economics.
    26. Huang, Wensheng & Wang, Xiaochen & Zhang, Qianyao & Han, Junhui & Zhang, Runtong, 2025. "Beyond likes and comments: How social proof influences consumer impulse buying on short-form video platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
    27. Xueyu Liu & Shue Mei & Weijun Zhong, 2024. "UGC creator's video‐generation and program‐participation decisions in the presence of ad‐revenue‐sharing programs," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 45(6), pages 4330-4349, September.
    28. Ziliang Deng & Peter W Liesch & Zeyu Wang, 2021. "Deceptive signaling on globalized digital platforms: Institutional hypnosis and firm internationalization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(6), pages 1096-1120, August.
    29. Kumar, Sanjeev & Rajaguru, Rajesh & Yang, Lin, 2024. "Investigating how brand image and attitude mediate consumer susceptibility to eWOM and purchase intention: Comparing enterprise-owned vs. third-party online review websites using multigroup analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
    30. Ina Garnefeld & Tabea Krah & Eva Böhm & Dwayne D. Gremler, 2021. "Online reviews generated through product testing: can more favorable reviews be enticed with free products?," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 703-722, July.
    31. Zhuojun Gu & Ravi Bapna & Jason Chan & Alok Gupta, 2022. "Measuring the Impact of Crowdsourcing Features on Mobile App User Engagement and Retention: A Randomized Field Experiment," Management Science, INFORMS, vol. 68(2), pages 1297-1329, February.
    32. Dandan Qiao & Huaxia Rui, 2023. "Text Performance on the Vine Stage? The Effect of Incentive on Product Review Text Quality," Information Systems Research, INFORMS, vol. 34(2), pages 676-697, June.
    33. Daeho Kim & Hyungkyu Cheon & Dong Gu Choi & Seongbin Im, 2022. "Operations Research Helps the Optimal Bidding of Virtual Power Plants," Interfaces, INFORMS, vol. 52(4), pages 344-362, July.
    34. Ni Huang & Gordon Burtch & Bin Gu & Yili Hong & Chen Liang & Kanliang Wang & Dongpu Fu & Bo Yang, 2019. "Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments," Management Science, INFORMS, vol. 65(1), pages 327-345, January.
    35. Hsing Kenneth Cheng & D. Daniel Sokol & Xinyu Zang, 2024. "The rise of empirical online platform research in the new millennium," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 416-451, March.
    36. Arslan Aziz & Hui Li & Rahul Telang, 2023. "The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment," Information Systems Research, INFORMS, vol. 34(2), pages 590-608, June.
    37. Tianshu Sun & Guodong (Gordon) Gao & Ginger Zhe Jin, 2019. "Mobile Messaging for Offline Group Formation in Prosocial Activities: A Large Field Experiment," Management Science, INFORMS, vol. 67(6), pages 2717-2736, June.
    38. Kaiwei Zhang & Xi Weng & Xienan Cheng, 2022. "Optimal Pricing Schemes in the Presence of Social Learning and Costly Reporting," Papers 2211.07362, arXiv.org, revised Dec 2023.
    39. Pengkun Wu & Eric W. T. Ngai & Yuanyuan Wu, 2023. "Impact of praise cashback strategy: Implications for consumers and e‐businesses," Production and Operations Management, Production and Operations Management Society, vol. 32(9), pages 2825-2845, September.
    40. Dandan Qiao & Shun-Yang Lee & Andrew B. Whinston & Qiang Wei, 2020. "Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews," Information Systems Research, INFORMS, vol. 31(4), pages 1361-1375, December.
    41. Tianshu Sun & Siva Viswanathan & Elena Zheleva, 2021. "Creating Social Contagion Through Firm-Mediated Message Design: Evidence from a Randomized Field Experiment," Management Science, INFORMS, vol. 67(2), pages 808-827, February.
    42. Mark C. Ballandies & Valentin Holzwarth & Barry Sunderland & Evangelos Pournaras & Jan vom Brocke, 2025. "Advancing Customer Feedback Systems with Blockchain," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 67(4), pages 449-471, August.
    43. Xiang Hui & Meng Liu & Tat Chan, 2022. "Targeted Incentives, Broad Impacts: Evidence from an E-commerce Platform," CESifo Working Paper Series 9894, CESifo.
    44. Xiang Hui & Meng Liu & Tat Chan, 2023. "Targeted incentives, broad impacts: Evidence from an E-commerce platform," Quantitative Marketing and Economics (QME), Springer, vol. 21(4), pages 493-517, December.
    45. Yan Chen & Peter Cramton & John A. List & Axel Ockenfels, 2021. "Market Design, Human Behavior, and Management," Management Science, INFORMS, vol. 67(9), pages 5317-5348, September.
    46. Jiang, Guoyin & Shang, Jennifer & Liu, Wenping & Feng, Xiaodong & Lei, Junli, 2020. "Modeling the dynamics of online review life cycle: Role of social and economic moderations," European Journal of Operational Research, Elsevier, vol. 285(1), pages 360-379.
    47. Hu, Xin & He, Liuyi & Liu, Junjun, 2022. "The power of beauty: Be your ideal self in online reviews—an empirical study based on face detection," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    48. Qili Wang & Liangfei Qiu & Wei Xu, 2024. "Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control," Information Systems Research, INFORMS, vol. 35(2), pages 706-726, June.
    49. Ni Huang & Tianshu Sun & Peiyu Chen & Joseph M. Golden, 2019. "Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment," Information Systems Research, INFORMS, vol. 30(3), pages 805-818, September.
    50. Jens Foerderer & Nele Lueker & Armin Heinzl, 2021. "And the Winner Is …? The Desirable and Undesirable Effects of Platform Awards," Information Systems Research, INFORMS, vol. 32(4), pages 1155-1172, December.
    51. Chong (Alex) Wang & Xiaoquan (Michael) Zhang & Il-Horn Hann, 2018. "Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratings," Information Systems Research, INFORMS, vol. 29(3), pages 641-655, September.
    52. Xiaopeng Luo & Shiqing Wang, 2024. "Can monetary incentives improve knowledge contribution? Effects on different types of knowledge," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 45(6), pages 4039-4052, September.
    53. Young Kwark & Gene Moo Lee & Paul A. Pavlou & Liangfei Qiu, 2021. "On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data," Information Systems Research, INFORMS, vol. 32(3), pages 895-913, September.
    54. Ji Wu & Zhiqiang (Eric) Zheng & J. Leon Zhao, 2021. "FairPlay: Detecting and Deterring Online Customer Misbehavior," Information Systems Research, INFORMS, vol. 32(4), pages 1323-1346, December.
    55. Dimitrios Tsekouras & Dominik Gutt & Irina Heimbach, 2024. "The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness," Journal of the Academy of Marketing Science, Springer, vol. 52(6), pages 1651-1672, November.
    56. Chen, Jingnan (Cecilia) & Fonseca, Miguel A. & Grimshaw, Shaun B., 2021. "When a nudge is (not) enough: Experiments on social information and incentives," European Economic Review, Elsevier, vol. 134(C).
    57. Wu, Banggang & Guo, Gengxuan & Luo, Peng, 2024. "The effect of subscriptions on customer engagement," Journal of Business Research, Elsevier, vol. 178(C).
    58. Jiye Baek & Jesse Shore, 2020. "Forum Size and Content Contribution per Person: A Field Experiment," Management Science, INFORMS, vol. 66(12), pages 5906-5924, December.
    59. Banerjee, Snehasish & Chua, Alton Y.K., 2023. "Understanding online fake review production strategies," Journal of Business Research, Elsevier, vol. 156(C).
    60. Philip Fei Wu, 2023. "Veni, vidi, vici? On the rise of scrape‐and‐report scholarship in online reviews research," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(2), pages 145-149, February.
    61. Lena Abou El-Komboz & Anna Kerkhof & Johannes Loh, 2023. "Platform Partnership Programs and Content Supply: Evidence from the YouTube “Adpocalypse”," CESifo Working Paper Series 10363, CESifo.
    62. Xueyu Liu & Shue Mei & Weijun Zhong, 2023. "Video‐sharing platform's optimal monetary incentive decisions considering motivation crowding‐out effect," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 371-387, January.
    63. Jing Peng & Christophe Van den Bulte, 2024. "Participation vs. Effectiveness in Sponsored Tweet Campaigns: A Quality-Quantity Conundrum," Management Science, INFORMS, vol. 70(11), pages 7961-7983, November.
    64. Gordon Burtch & Qinglai He & Yili Hong & Dokyun Lee, 2022. "How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit," Management Science, INFORMS, vol. 68(5), pages 3488-3506, May.

  10. Yili Hong & Paul A. Pavlou, 2017. "On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services," Information Systems Research, INFORMS, vol. 28(3), pages 547-562, September.

    Cited by:

    1. John J. Horton, 2019. "Buyer Uncertainty About Seller Capacity: Causes, Consequences, and a Partial Solution," Management Science, INFORMS, vol. 65(8), pages 3518-3540, August.
    2. Choi, Tsan-Ming & Feng, Lipan & Li, Rong, 2020. "Information disclosure structure in supply chains with rental service platforms in the blockchain technology era," International Journal of Production Economics, Elsevier, vol. 221(C).
    3. Feng Zhu & Xinxin Li & Ehsan Valavi & Marco Iansiti, 2021. "Network Interconnectivity and Entry into Platform Markets," Information Systems Research, INFORMS, vol. 32(3), pages 1009-1024, September.
    4. Lingfeng Dong & Ting Ji & Jie Zhang, 2022. "Effects of Conversation Politeness on Hiring Decision in Online Labor Markets: An Inverted U-Shaped Relationship Exploration," Sustainability, MDPI, vol. 14(22), pages 1-11, November.
    5. Yao, Xinlin & Zhang, Peiran & Lu, Xianghua & Huang, Lihua, 2020. "Early or Late? Entry timing in online IT service markets and the moderating effects of market characteristics," Journal of Business Research, Elsevier, vol. 114(C), pages 265-277.
    6. Braesemann, Fabian & Stephany, Fabian & Teutloff, Ole & Kässi, Otto & Graham, Mark & Lehdonvirta, Vili, 2021. "The polarisation of remote work," EconStor Preprints 238189, ZBW - Leibniz Information Centre for Economics.
    7. Dong, Lingfeng & Wu, Zhenwei & Ji, Ting & Tu, Yu, 2024. "Informing or persuading? Unveiling the complex dynamics of live chat in online labor markets," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
    8. Zhijun Yan & Lini Kuang & Liangfei Qiu, 2022. "Prosocial behaviors and economic performance: Evidence from an online mental healthcare platform," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3859-3876, October.
    9. Gordon Burtch & Yili Hong & Senthil Kumar, 2021. "When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1565-1582, June.
    10. Li, Zhipeng & Zhou, Xiaoyu & Huang, Shoujun, 2021. "Managing skill certification in online outsourcing platforms: A perspective of buyer-determined reverse auctions," International Journal of Production Economics, Elsevier, vol. 238(C).
    11. Suying Gao & Xiangshan Jin, 2024. "Analysis of the influencing mechanism of solvers’ participation behavior based on the WSR System Approach," Electronic Commerce Research, Springer, vol. 24(4), pages 2209-2237, December.
    12. Abdullah Alhauli & Wedad J. Elmaghraby & Anandasivam Gopal, 2023. "Impressionable or Immune? Examining the Influence of Marquee Sellers in B2B Secondary Market Platforms for IT Products," Information Systems Research, INFORMS, vol. 34(2), pages 570-589, June.
    13. Piazza, Mariangela & Mazzola, Erica & Perrone, Giovanni, 2022. "How can I signal my quality to emerge from the crowd? A study in the crowdsourcing context," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    14. Yanan Liang & Cheng Zhang, 2024. "Digital transformation and total factor productivity of enterprises: evidence from China," Economic Change and Restructuring, Springer, vol. 57(1), pages 1-22, February.
    15. Chen Liang & Yili Hong & Bin Gu, 2017. "Home Bias in Global Employment," Working Papers 17-06, NET Institute.
    16. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
    17. Ni Huang & Gordon Burtch & Yili Hong & Paul A. Pavlou, 2020. "Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market," Information Systems Research, INFORMS, vol. 31(2), pages 431-448, June.
    18. Claussen, Jörg & Kretschmer, Tobias & Khashabi, Pooyan & Seifried, Mareike, 2020. "Two to tango? Psychological contract breach in online labor markets," ZEW Discussion Papers 20-078, ZEW - Leibniz Centre for European Economic Research.
    19. Rajib L. Saha & Sumanta Singha & Subodha Kumar, 2021. "Does Congestion Always Hurt? Managing Discount Under Congestion in a Game-Theoretic Setting," Information Systems Research, INFORMS, vol. 32(4), pages 1347-1367, December.
    20. Xia Zhao & Ling Xue & Peijian Song & Elena Karahanna, 2024. "Direct Communication and Two-Sided Matching Quality on a Digital Platform: A Perspective of Choice Based on Consideration Set," Information Systems Research, INFORMS, vol. 35(2), pages 629-641, June.
    21. Fabian Braesemann & Fabian Stephany & Ole Teutloff & Otto Kässi & Mark Graham & Vili Lehdonvirta, 2022. "The global polarisation of remote work," PLOS ONE, Public Library of Science, vol. 17(10), pages 1-22, October.
    22. Guo, Xue & Cheng, Aaron & Pavlou, Paul A., 2025. "Skill-biased technical change, again? Online gig platforms and local employment," LSE Research Online Documents on Economics 124538, London School of Economics and Political Science, LSE Library.
    23. May Truong & Alok Gupta & Wolfgang Ketter & Eric van Heck, 2022. "Buyers’ Strategic Behavior in B2B Multichannel Auction Markets: When an Online Posted Price Channel Is Incorporated into a Dutch Auction System," Information Systems Research, INFORMS, vol. 33(4), pages 1344-1367, December.
    24. Chen Liang & Yili Hong & Pei-Yu Chen & Benjamin B. M. Shao, 2022. "The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms," Information Systems Research, INFORMS, vol. 33(4), pages 1324-1343, December.
    25. Diana Tran Nhat & Laura Thäter & Timm Teubner, 2024. "The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
    26. Terence J. V. Saldanha & Arvin Sahaym & Sunil Mithas & Mariana Giovanna Andrade-Rojas & Abhishek Kathuria & Hsiao-Hui Lee, 2020. "Turning Liabilities of Global Operations into Assets: IT-Enabled Social Integration Capacity and Exploratory Innovation," Information Systems Research, INFORMS, vol. 31(2), pages 361-382, June.
    27. Jie Ren & Viju Raghupathi & Wullianallur Raghupathi, 2023. "Exploring Influential Factors in Hiring Freelancers in Online Labor Platforms: An Empirical Study," Economies, MDPI, vol. 11(3), pages 1-18, March.
    28. Yili Hong & Benjamin B.M. Shao, 2021. "On Factors that Moderate the Effect of Buyer‐Supplier Experience on E‐Procurement Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(4), pages 1034-1051, April.
    29. Jiaming Liu & Hongyang Wang, 2025. "Impact of personal information and reputation system on gig workers’ employment status: an interpretable machine learning-based approach," Journal of Computational Social Science, Springer, vol. 8(3), pages 1-40, August.
    30. Wei, Ruiqi & Wang, Xinchun & Chang, Yu, 2021. "The effects of platform governance mechanisms on customer participation in supplier new product development," Journal of Business Research, Elsevier, vol. 137(C), pages 475-487.
    31. Yanhui Wu & Feng Zhu, 2022. "Competition, Contracts, and Creativity: Evidence from Novel Writing in a Platform Market," Management Science, INFORMS, vol. 68(12), pages 8613-8634, December.
    32. Liu, Xiaoxiao & Ben Liu, Qianqian, 2024. "Superior medical resources or geographic proximity? The joint effects of regional medical resource disparity, geographic distance, and cultural differences on online medical consultation," Social Science & Medicine, Elsevier, vol. 350(C).
    33. Seifried, Mareike, 2021. "Transitions from offline to online labor markets: The relationship between freelancers' prior offline and online work experience," ZEW Discussion Papers 21-101, ZEW - Leibniz Centre for European Economic Research.
    34. Zhijuan Hong & Ruhai Wu & Yan Sun & Kunxiang Dong, 2020. "Buyer preferences for auction pricing rules in online outsourcing markets: fixed price vs. open price," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 163-179, March.
    35. Marios Kokkodis & Sam Ransbotham, 2023. "Learning to Successfully Hire in Online Labor Markets," Management Science, INFORMS, vol. 69(3), pages 1597-1614, March.
    36. Kazakova, E. & Sandomirskaia, M. & Suvorov, A. & Khazhgerieva, A. & Shavshin, R., 2023. "Platforms, online labor markets, and crowdsourcing. Part 1. Traditional online labor market," Journal of the New Economic Association, New Economic Association, vol. 60(3), pages 120-148.
    37. Dong, Su & Johar, Monica S. & Kumar, Ram L., 2023. "An optimization approach for hybrid workflows in platform-enabled private service marketplaces," European Journal of Operational Research, Elsevier, vol. 310(2), pages 874-890.
    38. He, Peng & He, Yong & Tang, Xiaoying & Ma, Shigui & Xu, Henry, 2022. "Channel encroachment and logistics integration strategies in an e-commerce platform service supply chain," International Journal of Production Economics, Elsevier, vol. 244(C).
    39. Marios Kokkodis, 2023. "Adjusting Skillset Cohesion in Online Labor Markets: Reputation Gains and Opportunity Losses," Information Systems Research, INFORMS, vol. 34(3), pages 1245-1258, September.
    40. Yili Hong & Jing Peng & Gordon Burtch & Ni Huang, 2021. "Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets," Information Systems Research, INFORMS, vol. 32(3), pages 786-800, September.
    41. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    42. Chen Liang & Yili Hong & Bin Gu & Jing Peng, 2018. "Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences," Working Papers 18-03, NET Institute.
    43. Qiuju Yin & Chenxi Guo & Cen He & Zhijun Yan, 2023. "Effect of New Bundled Services on Doctors’ Online Social and Economic Returns: Evidence from an Online Health Community," Information Systems Frontiers, Springer, vol. 25(6), pages 2393-2416, December.

  11. Yili Hong & Chong (Alex) Wang & Paul A. Pavlou, 2016. "Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets," Information Systems Research, INFORMS, vol. 27(1), pages 49-69, March.

    Cited by:

    1. John J. Horton, 2019. "Buyer Uncertainty About Seller Capacity: Causes, Consequences, and a Partial Solution," Management Science, INFORMS, vol. 65(8), pages 3518-3540, August.
    2. Björn Hildebrandt & Andre Hanelt & Sebastian Firk, 2018. "Sharing Yet Caring," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(3), pages 227-241, June.
    3. Pei‐Yu Chen & Paul Pavlou & Shinyi Wu & Yang Yang, 2021. "Attracting High‐Quality Contestants to Contest in the Context of Crowdsourcing Contest Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1751-1771, June.
    4. Gordon Burtch & Yili Hong & Senthil Kumar, 2021. "When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1565-1582, June.
    5. Li, Zhipeng & Zhou, Xiaoyu & Huang, Shoujun, 2021. "Managing skill certification in online outsourcing platforms: A perspective of buyer-determined reverse auctions," International Journal of Production Economics, Elsevier, vol. 238(C).
    6. Radovan Dráb & Tomáš Štofa & Radoslav Delina, 2022. "Analysis of the efficiency of electronic reverse auction settings: big data evidence," Electronic Commerce Research, Springer, vol. 22(2), pages 427-450, June.
    7. Lukac, Martin & Grow, André, 2020. "Reputation systems and recruitment in online labor markets: insights from an agent-based model," LSE Research Online Documents on Economics 114454, London School of Economics and Political Science, LSE Library.
    8. Chen Liang & Yili Hong & Bin Gu, 2017. "Home Bias in Global Employment," Working Papers 17-06, NET Institute.
    9. Yili Hong & Paul A. Pavlou, 2017. "On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services," Information Systems Research, INFORMS, vol. 28(3), pages 547-562, September.
    10. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
    11. Ni Huang & Gordon Burtch & Yili Hong & Paul A. Pavlou, 2020. "Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market," Information Systems Research, INFORMS, vol. 31(2), pages 431-448, June.
    12. Gomez-Herrera, Estrella & Mueller-Langer, Frank, 2024. "Does information disclosure affect the gender gap in bidding behavior? Empirical evidence from a natural experiment on a large online labor platform," Labour Economics, Elsevier, vol. 90(C).
    13. Dandan Qiao & Huaxia Rui & Qian Xiong, 2023. "AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform," Papers 2312.04180, arXiv.org, revised Aug 2024.
    14. Hsing Kenneth Cheng & D. Daniel Sokol & Xinyu Zang, 2024. "The rise of empirical online platform research in the new millennium," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 416-451, March.
    15. Chen Liang & Yili Hong & Pei-Yu Chen & Benjamin B. M. Shao, 2022. "The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms," Information Systems Research, INFORMS, vol. 33(4), pages 1324-1343, December.
    16. Diana Tran Nhat & Laura Thäter & Timm Teubner, 2024. "The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
    17. Yili Hong & Benjamin B.M. Shao, 2021. "On Factors that Moderate the Effect of Buyer‐Supplier Experience on E‐Procurement Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(4), pages 1034-1051, April.
    18. Zhuang, Hejun & Popkowski Leszczyc, Peter T.L., 2022. "Optimal seller strategy in overlapping auctions," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    19. Radoslav Delina & Renata Olejarova & Petr Doucek, 2023. "Effect of a new potential supplier on business to business negotiations performance: evidence-based analysis," Electronic Commerce Research, Springer, vol. 23(3), pages 1941-1970, September.
    20. Dong, Su & Johar, Monica S. & Kumar, Ram L., 2023. "An optimization approach for hybrid workflows in platform-enabled private service marketplaces," European Journal of Operational Research, Elsevier, vol. 310(2), pages 874-890.
    21. Cristiano Codagnone & Fabienne Abadie & Federico Biagi, 2016. "The Future of Work in the ‘Sharing Economy’. Market Efficiency and Equitable Opportunities or Unfair Precarisation?," JRC Research Reports JRC101280, Joint Research Centre.
    22. Martin Lukac & André Grow, 2021. "Reputation systems and recruitment in online labor markets: insights from an agent-based model," Journal of Computational Social Science, Springer, vol. 4(1), pages 207-229, May.
    23. Yili Hong & Jing Peng & Gordon Burtch & Ni Huang, 2021. "Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets," Information Systems Research, INFORMS, vol. 32(3), pages 786-800, September.
    24. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    25. Wolfgang Ketter & Karsten Schroer & Konstantina Valogianni, 2023. "Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action," Information Systems Research, INFORMS, vol. 34(3), pages 1045-1065, September.
    26. Chen Liang & Yili Hong & Bin Gu, 2016. "Effects of IT-enabled Monitoring on Labor Contracting in Online Platforms: Evidence from a Natural Experiment," Working Papers 16-01, NET Institute.

IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.