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Organizational redesign, information technologies and workplace productivity

Author

Listed:
  • Benoit Dostie

    (HEC Montreal)

  • Rajshri Jayaraman

    (ESMT European School of Management and Technology)

Abstract

Using a large longitudinal, nationally representative workplace-level dataset, we explore the productivity gains associated with computer use and organizational redesign. The empirical strategy involves the estimation of a production function, augmented to account for technology use and organizational design, correcting for unobserved heterogeneity. We find large returns associated with computer use. We also find that computer use and organizational redesign may be complements or substitutes in production, and that the productivity gains associated with organizational redesign are industry-specific.

Suggested Citation

  • Benoit Dostie & Rajshri Jayaraman, 2008. "Organizational redesign, information technologies and workplace productivity," ESMT Research Working Papers ESMT-08-007, ESMT European School of Management and Technology.
  • Handle: RePEc:esm:wpaper:esmt-08-007
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    References listed on IDEAS

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    Cited by:

    1. Benoit A. Aubert & Blaize Horner Reich, 2009. "Extracting Value From Information Technologies," CIRANO Burgundy Reports 2009rb-04, CIRANO.
    2. Jacob Schwartz, 2018. "Schooling Choice, Labour Market Matching, and Wages," Papers 1803.09020, arXiv.org, revised Jul 2018.
    3. Paolo Guerrieri & Sara Bentivegna (ed.), 2011. "The Economic Impact of Digital Technologies," Books, Edward Elgar Publishing, number 14361, November.
    4. Eric C. Y. Ng, 2012. "What determines productivity performance of telecommunications services industry? A cross-country analysis," Applied Economics, Taylor & Francis Journals, vol. 44(18), pages 2359-2372, June.

    More about this item

    Keywords

    organizational capital; IT; computers; workplace productivity; matched employer-employee data;

    JEL classification:

    • D20 - Microeconomics - - Production and Organizations - - - General
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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