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Organizational Redesign, Information Technologies and Workplace Productivity

  • Benoit Dostie
  • Rajshri Jayaraman

Using a large longitudinal, nationally representative workplace-level dataset, we explore the productivity gains associated with computer use and organizational redesign. The empirical strategy involves the estimation of a production function, augmented to account for technology use and organizational design, correcting for unobserved heterogeneity. We find large returns associated with computer use. We also find that computer use and organizational redesign may be complements or substitutes in production, and that the productivity gains associated with organizational redesign are industry-specific. Dans cet article, nous estimons les rendements en termes de productivité au niveau de l'établissement associés aux nouvelles technologies et aux nouvelles pratiques organisationnelles. Notre stratégie d'estimation repose sur la spécification d'une fonction de production Cobb-Douglas où nous tenons compte de l'utilisation des nouvelles technologies et du design organisationnel de l'établissement, tout en corrigeant pour l'hétérogénéité non-observée. Nous trouvons que les nouvelles technologies sont complémentaires à certaines pratiques organisationnelles et substituts pour d'autres. Nous trouvons aussi que les mécanismes menant à des gains de productivité sont souvent spécifiques à l'industrie.

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Paper provided by CIRANO in its series CIRANO Working Papers with number 2008s-22.

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Length: 45 pages
Date of creation: 01 Aug 2008
Date of revision:
Handle: RePEc:cir:cirwor:2008s-22
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