Job performance and job satisfaction: an integrated survey
The empirical evidence from the econometrics of self-reported job satisfaction and from organisational psychology on job performance confronts economic theory with some puzzling results. Job performance is found to be positively correlated with job satisfaction, whereas effort is assumed to be a disutility in the theory. Economic incentives are not found to be the main motivations of job performance; in some cases, indeed, they are even counterproductive. Interest in the job is found to account better for job satisfaction. This paper proposes an integrated approach to these issues by (i) conducting an interdisciplinary critical survey, (ii) proposing a simple economic framework within which to explain the puzzles. The key idea behind this framework is that intrinsic motivations and self-esteem help explain both job satisfaction and job performance. The employer can thus adopt other, more friendly actions, besides using incentives and controls to enhance performance by employees.
|Date of creation:||2009|
|Date of revision:|
|Contact details of provider:|| Postal: Via Inama 5, 38100 Trento|
Web page: http://www.unitn.it/deco
More information through EDIRC
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Richard B. Freeman & Morris M. Kleiner & Cheri Ostroff, 2000. "The Anatomy of Employee Involvement and Its Effects on Firms and Workers," NBER Working Papers 8050, National Bureau of Economic Research, Inc.
- Michael J. Handel & Maury Gittleman, 1999.
"Is There a Wage Payoff to Innovative Work Practices?,"
Economics Working Paper Archive
wp_288, Levy Economics Institute.
- Michael J. Handel & Maury Gittleman, 2000. "Is there a Wage Payoff to Innovative Work Practices?," Macroeconomics 0004032, EconWPA.
- Canice Prendergast, 1999. "The Provision of Incentives in Firms," Journal of Economic Literature, American Economic Association, vol. 37(1), pages 7-63, March.
- Rannia Leontaridi & Peter Sloane, 2001. "Measuring The Quality Of Jobs," LoWER Working Papers wp7, AIAS, Amsterdam Institute for Advanced Labour Studies.
- Lanse Minkler, 2002.
"Shirking and Motivation in Firms: Survey Evidence on Worker Attitudes,"
2002-37, University of Connecticut, Department of Economics.
- Minkler, Lanse, 2004. "Shirking and motivations in firms: survey evidence on worker attitudes," International Journal of Industrial Organization, Elsevier, vol. 22(6), pages 863-884, June.
- Lanse Minkler, 2002. "Shirking and Motivations in Firms: Survey Evidence on Worker Attitudes," Working papers 2002-40, University of Connecticut, Department of Economics.
- Golden, Lonnie & Wiens-Tuers, Barbara, 2006. "To your happiness? Extra hours of labor supply and worker well-being," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 35(2), pages 382-397, April.
- Shields, Michael A & Price, Stephen Wheatley, 2002.
"Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession,"
London School of Economics and Political Science, vol. 69(274), pages 295-26, May.
- Michael A. Shields & Stephen Wheatley Price, . "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," Discussion Papers in Public Sector Economics 01/2, Department of Economics, University of Leicester.
- Shields, Michael A. & Wheatley Price, Stephen, 2000. "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," IZA Discussion Papers 164, Institute for the Study of Labor (IZA).
- Federica Origo & Laura Pagani, 2006. "Is Work Flexibility a Stairway to Heaven? The Story Told by Job Satisfaction in Europ," Working Papers 97, University of Milano-Bicocca, Department of Economics, revised Jun 2006.
- JONES, Derek C. & SVEJNAR, Jan, .
"Participation, profit sharing, worker ownership and efficiency in Italian producer cooperatives,"
CORE Discussion Papers RP
681, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Jones, Derek C & Svejnar, Jan, 1985. "Participation, Profit Sharing, Worker Ownership and Efficiency in Italian Producer Cooperative," Economica, London School of Economics and Political Science, vol. 52(208), pages 449-65, November.
- Jones, D.C. & Svejnar, J., 1984. "Participation, profit sharing, worker ownership and efficieny in Italian producer cooperatives," CORE Discussion Papers 1984019, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Reeson, Andrew F. & Tisdell, John G., 2008. "Institutions, motivations and public goods: An experimental test of motivational crowding," Journal of Economic Behavior & Organization, Elsevier, vol. 68(1), pages 273-281, October.
- Nathalie Greenan, 1996. "Innovation technologique, changements organisationnels et évolution des compétences," Économie et Statistique, Programme National Persée, vol. 298(1), pages 15-33.
When requesting a correction, please mention this item's handle: RePEc:trn:utwpde:0904. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Luciano Andreozzi)
If references are entirely missing, you can add them using this form.