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Power to Choose? An Analysis of Consumer Inertia in the Residential Electricity Market

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Cited by:

  1. Guo, Yiang & Olmstead, Derek E.H. & Wilkins, Andrew H., 2025. "What drives consumers to switch retailers? Evidence from the Alberta electricity market," Energy Policy, Elsevier, vol. 206(C).
  2. Ndebele, Tom & Marsh, Dan & Scarpa, Riccardo, 2019. "Consumer switching in retail electricity markets: Is price all that matters?," Energy Economics, Elsevier, vol. 83(C), pages 88-103.
  3. Bjørn-Atle Reme & Helene Lie Røhr & Morten Sæthre, 2022. "Inattention in Contract Markets: Evidence from a Consolidation of Options in Telecom," Management Science, INFORMS, vol. 68(2), pages 1019-1038, February.
  4. Tin Cheuk Leung & Kwok Ping Ping & Kevin K. Tsui, 2019. "What can deregulators deregulate? The case of electricity," Journal of Regulatory Economics, Springer, vol. 56(1), pages 1-32, August.
  5. Renato Fernandes & Isabel Soares, 2022. "Reviewing Explanatory Methodologies of Electricity Markets: An Application to the Iberian Market," Energies, MDPI, vol. 15(14), pages 1-17, July.
  6. Hartley, Peter R. & Medlock, Kenneth B. & Jankovska, Olivera, 2019. "Electricity reform and retail pricing in Texas," Energy Economics, Elsevier, vol. 80(C), pages 1-11.
  7. Chioveanu, Ioana, 2019. "Prominence, complexity, and pricing," International Journal of Industrial Organization, Elsevier, vol. 63(C), pages 551-582.
  8. Kate Ho & Joseph Hogan & Fiona Scott Morton, 2017. "The impact of consumer inattention on insurer pricing in the Medicare Part D program," RAND Journal of Economics, RAND Corporation, vol. 48(4), pages 877-905, December.
  9. Karle, Heiko & Schumacher, Heiner & Vølund, Rune, 2023. "Consumer loss aversion and scale-dependent psychological switching costs," Games and Economic Behavior, Elsevier, vol. 138(C), pages 214-237.
  10. Tomasz Ząbkowski & Krzysztof Gajowniczek & Grzegorz Matejko & Jacek Brożyna & Grzegorz Mentel & Małgorzata Charytanowicz & Jolanta Jarnicka & Anna Olwert & Weronika Radziszewska, 2023. "Changing Electricity Tariff—An Empirical Analysis Based on Commercial Customers’ Data from Poland," Energies, MDPI, vol. 16(19), pages 1-17, September.
  11. Liu, Chen & Shao, Zhen & Jiao, Jianling & Yang, Shanlin, 2024. "How connected is withholding capacity to electricity, fossil fuel and carbon markets? Perspectives from a high renewable energy consumption economy," Energy Policy, Elsevier, vol. 185(C).
  12. Heiko Karle & Florian Kerzenmacher & Heiner Schumacher & Frank Verboven, 2025. "Search Costs and Context Effects," American Economic Journal: Microeconomics, American Economic Association, vol. 17(2), pages 127-161, May.
  13. Gerasimou, Georgios & Papi, Mauro, 2015. "Oligopolistic Competition with Choice-Overloaded Consumers," MPRA Paper 68509, University Library of Munich, Germany.
  14. Du, Xiaodong, 2025. "Inertia in the U.S. federal crop insurance market," International Journal of Industrial Organization, Elsevier, vol. 100(C).
  15. Blijlevens, Janneke & Chuah, Swee-Hoon & Neelim, Ananta & Prasch, Johanna E. & Skali, Ahmed, 2024. "Not all about the money: Service quality information improves consumer decision-making," Journal of Economic Behavior & Organization, Elsevier, vol. 228(C).
  16. Jason Abaluck & Abi Adams, 2017. "What Do Consumers Consider Before They Choose? Identification from Asymmetric Demand Responses," NBER Working Papers 23566, National Bureau of Economic Research, Inc.
  17. Genakos, Christos & Roumanias, Costas & Valletti, Tommaso, 2023. "Is having an expert “friend” enough? An analysis of consumer switching behavior in mobile telephony," Journal of Economic Behavior & Organization, Elsevier, vol. 213(C), pages 359-372.
  18. Victor H. Aguiar & Maria Jose Boccardi & Nail Kashaev & Jeongbin Kim, 2023. "Random utility and limited consideration," Quantitative Economics, Econometric Society, vol. 14(1), pages 71-116, January.
  19. Dertwinkel-Kalt, Markus & Köster, Mats & Peiseler, Florian, 2019. "Attention-driven demand for bonus contracts," European Economic Review, Elsevier, vol. 115(C), pages 1-24.
  20. Javier D. Donna & Pedro Pereira, 2024. "Structural Presumptions for Non-horizontal Mergers in the 2023 Merger Guidelines: A Primer and a Path Forward," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 65(1), pages 303-345, August.
  21. Koichiro Ito & Takanori Ida & Makoto Tanaka, 2023. "Selection on Welfare Gains: Experimental Evidence from Electricity Plan Choice," American Economic Review, American Economic Association, vol. 113(11), pages 2937-2973, November.
  22. Robert Hahn & Robert D. Metcalfe & David Novgorodsky & Michael K. Price, 2016. "The Behavioralist as Policy Designer: The Need to Test Multiple Treatments to Meet Multiple Targets," Experimental Economics Center Working Paper Series 2016-05, Experimental Economics Center, Andrew Young School of Policy Studies, Georgia State University.
  23. Reiko Murakami, 2022. "Consumer switching behavior and bundling: an empirical study of Japan’s retail energy markets," International Journal of Economic Policy Studies, Springer, vol. 16(2), pages 443-463, August.
  24. Heim, Sven, 2019. "Rockets and feathers: Asymmetric pricing and consumer search - Evidence from electricity retailing," ZEW Discussion Papers 16-070, ZEW - Leibniz Centre for European Economic Research, revised 2019.
  25. Nogata, Daisuke, 2022. "Determinants of household switching between natural gas suppliers: Evidence from Japan," Utilities Policy, Elsevier, vol. 76(C).
  26. Nikhil Agarwal & Paulo J. Somaini, 2022. "Demand Analysis under Latent Choice Constraints," NBER Working Papers 29993, National Bureau of Economic Research, Inc.
  27. Littlechild, Stephen, 2021. "Exploring customer satisfaction in Great Britain's retail energy sector part III: A proposed Overall Customer Satisfaction score," Utilities Policy, Elsevier, vol. 73(C).
  28. Bigerna, Simona & Bollino, Carlo Andrea & D'Errico, Maria Chiara & Polinori, Paolo, 2022. "COVID-19 lockdown and market power in the Italian electricity market," Energy Policy, Elsevier, vol. 161(C).
  29. Kumar, Rajeev Ranjan & Raj, Alok & Ajith Kumar, J., 2025. "The energy efficiency paradox in electric vehicle adoption: Estimating the internal discount rate and the influences of behavioural factors," Transportation Research Part A: Policy and Practice, Elsevier, vol. 192(C).
  30. Tomasz Rokicki & Piotr Bórawski & Barbara Gradziuk & Piotr Gradziuk & Aldona Mrówczyńska-Kamińska & Joanna Kozak & Danuta Jolanta Guzal-Dec & Kamil Wojtczuk, 2021. "Differentiation and Changes of Household Electricity Prices in EU Countries," Energies, MDPI, vol. 14(21), pages 1-21, October.
  31. Ghesla, Claus & Grieder, Manuel & Schubert, Renate, 2020. "Nudging the poor and the rich – A field study on the distributional effects of green electricity defaults," Energy Economics, Elsevier, vol. 86(C).
  32. Walter Beckert & Paolo Siciliani, 2018. "Protecting Vulnerable Consumers in "Switching Markets"," Birkbeck Working Papers in Economics and Finance 1808, Birkbeck, Department of Economics, Mathematics & Statistics.
  33. Alexander Hill, 2023. "Price freezes and gas pass-through: an estimation of the price impact of electricity market restructuring," Journal of Regulatory Economics, Springer, vol. 63(1), pages 87-116, April.
  34. Dormady, Noah & Roa-Henriquez, Alfredo & Hoyt, Matthew & Pesavento, Matthew & Koenig, Grace & Welch, William & Li, Zejun, 2025. "How are retail prices formed in restructured electricity markets?," Energy Economics, Elsevier, vol. 143(C).
  35. Tamara Bischof & Christian P.R. Schmid, 2018. "Consumer price sensitivity and health plan choice in a regulated competition setting," Health Economics, John Wiley & Sons, Ltd., vol. 27(9), pages 1366-1379, September.
  36. Christina Gravert, 2024. "From Intent to Inertia: Experimental Evidence from the Retail Electricity Market," CESifo Working Paper Series 11139, CESifo.
  37. Calzada, Joan & García-Mariñoso, Begoña & Suárez, David, 2023. "Do telecommunications prices depend on consumer engagement?," Information Economics and Policy, Elsevier, vol. 62(C).
  38. De Mel, S. & Munshi, K. & Reiche, S. & Sabourian, H., 2020. "Herding in Quality Assessment: An Application to Organ Transplantation," Cambridge Working Papers in Economics 2052, Faculty of Economics, University of Cambridge.
  39. Klaus Gugler & Sven Heim & Mario Liebensteiner, 2016. "Non-Sequential Search, Competition and Price Dispersion in Retail Electricity," Department of Economics Working Papers wuwp225, Vienna University of Economics and Business, Department of Economics.
  40. Salvo, Alberto, 2018. "Flexible fuel vehicles, less flexible minded consumers: Price information experiments at the pump," Journal of Environmental Economics and Management, Elsevier, vol. 92(C), pages 194-221.
  41. Moniche-Bermejo, Ana, 2022. "Do collective energy switching campaigns engage vulnerable households? Evidence from The Big Switch," Energy Policy, Elsevier, vol. 167(C).
  42. Avi Goldfarb & Mo Xiao, 2024. "Transitory shocks, limited attention, and a firm’s decision to exit," Quantitative Marketing and Economics (QME), Springer, vol. 22(3), pages 223-255, September.
  43. Hagen, Johannes & Malisa, Amedeus, 2022. "Financial fraud and individual investment behavior," Journal of Economic Behavior & Organization, Elsevier, vol. 203(C), pages 593-626.
  44. Sandoval, Hector & Hancevic, Pedro & Bejarano, Hernán, 2025. "The hidden costs of tariff misclassification: Structural winners and losers," Energy Economics, Elsevier, vol. 144(C).
  45. Esplin, Ryan & Davis, Ben & Rai, Alan & Nelson, Tim, 2020. "The impacts of price regulation on price dispersion in Australia's retail electricity markets," Energy Policy, Elsevier, vol. 147(C).
  46. Levon Barseghyan & Francesca Molinari & Matthew Thirkettle, 2021. "Discrete Choice under Risk with Limited Consideration," American Economic Review, American Economic Association, vol. 111(6), pages 1972-2006, June.
  47. Paul D. Adams & Stefan Hunt & Christopher Palmer & Redis Zaliauskas, 2019. "Testing the Effectiveness of Consumer Financial Disclosure: Experimental Evidence from Savings Accounts," NBER Working Papers 25718, National Bureau of Economic Research, Inc.
  48. Kashaev, Nail & Aguiar, Victor H., 2022. "A random attention and utility model," Journal of Economic Theory, Elsevier, vol. 204(C).
  49. Donna, Javier D., 2018. "Measuring Long-Run Price Elasticities in Urban Travel Demand," MPRA Paper 90260, University Library of Munich, Germany.
  50. Johannes Wagner, 2018. "Distributed Generation in Unbundled Electricity Markets," EWI Working Papers 2018-1, Energiewirtschaftliches Institut an der Universitaet zu Koeln (EWI).
  51. Dahl, Gordon B. & Forbes, Silke J., 2023. "Doctor switching costs," Journal of Public Economics, Elsevier, vol. 221(C).
  52. Kepp, Kaido & Männasoo, Kadri, 2025. "Explaining switching behavior: Consumer attention and choice in car insurance market," Journal of Economic Behavior & Organization, Elsevier, vol. 238(C).
  53. DeCicca, Philip & Kenkel, Donald & Liu, Feng & Somerville, Jason, 2021. "Quantifying brand loyalty: Evidence from the cigarette market," Journal of Health Economics, Elsevier, vol. 79(C).
  54. Brown, D.P. & Tsai, C.H. & Woo, C.K. & Zarnikau, J. & Zhu, S., 2020. "Residential electricity pricing in Texas's competitive retail market," Energy Economics, Elsevier, vol. 92(C).
  55. J Anthony Cookson & Emily Gallagher & Philip Mulder, 2025. "Coverage Neglect in Homeowner's Insurance," Working Papers 25-09, Federal Reserve Bank of Philadelphia.
  56. Jason Abaluck & Abi Adams, 2017. "What do consumers consider before they choose? Identification from asymmetric demand responses," IFS Working Papers W17/09, Institute for Fiscal Studies.
  57. Mark Armstrong & John Vickers, 2022. "Patterns of Competitive Interaction," Econometrica, Econometric Society, vol. 90(1), pages 153-191, January.
  58. Massimo Dragotto & Marco Magnani & Paola Valbonesi, 2021. "Consumer inertia and firm incumbency in liberalised retail electricity markets: an empirical investigation," "Marco Fanno" Working Papers 0277, Dipartimento di Scienze Economiche "Marco Fanno".
  59. Walter Beckert & Paolo Siciliani, 2022. "Protecting Sticky Consumers in Essential Markets," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 61(3), pages 247-278, November.
  60. David Martimort & Jérôme Pouyet & Carine Staropoli, 2020. "Use and abuse of regulated prices in electricity markets: “How to regulate regulated prices?”," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 29(3), pages 605-634, July.
  61. Esplin, Ryan & Best, Rohan & Scranton, Jessica & Chai, Andreas, 2022. "Who pays the loyalty tax? The relationship between socioeconomic status and switching in Australia's retail electricity markets," Energy Policy, Elsevier, vol. 164(C).
  62. Laura Marcela Capera Romero, 2021. "The Effects of Usury Ceilings on Consumers Welfare: Evidence from the Microcredit Market in Colombia," Tinbergen Institute Discussion Papers 21-055/IV, Tinbergen Institute.
  63. Javier D. Donna, 2021. "Measuring long‐run gasoline price elasticities in urban travel demand," RAND Journal of Economics, RAND Corporation, vol. 52(4), pages 945-994, December.
  64. Ornaghi, Carmine & Tonin, Mirco, 2018. "Water Tariffs and Consumers' Inaction," IZA Discussion Papers 11458, IZA Network @ LISER.
  65. Michael Grubb, 2015. "Failing to Choose the Best Price: Theory, Evidence, and Policy," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 47(3), pages 303-340, November.
  66. Stephen Littlechild, 2019. "Promoting competition and protecting customers? Regulation of the GB retail energy market 2008–2016," Journal of Regulatory Economics, Springer, vol. 55(2), pages 107-139, April.
  67. Levon Barseghyan & Maura Coughlin & Francesca Molinari & Joshua C. Teitelbaum, 2021. "Heterogeneous Choice Sets and Preferences," Econometrica, Econometric Society, vol. 89(5), pages 2015-2048, September.
  68. Shin, Kong Joo & Managi, Shunsuke, 2017. "Liberalization of a retail electricity market: Consumer satisfaction and household switching behavior in Japan," Energy Policy, Elsevier, vol. 110(C), pages 675-685.
  69. Zach Y. Brown & Mark L. Egan & Jihye Jeon & Chuqing Jin & Alex A. Wu, 2023. "Why Do Index Funds Have Market Power? Quantifying Frictions in the Index Fund Market," NBER Working Papers 31778, National Bureau of Economic Research, Inc.
  70. Duso, Tomaso & Szücs, Florian, 2017. "Market power and heterogeneous pass-through in German electricity retail," European Economic Review, Elsevier, vol. 98(C), pages 354-372.
  71. Chen, Wei-Ming, 2019. "The U.S. electricity market twenty years after restructuring: A review experience in the state of Delaware," Utilities Policy, Elsevier, vol. 57(C), pages 24-32.
  72. Widha Kusumaningdyah & Tetsuo Tezuka & Benjamin C. McLellan, 2021. "Investigating Preconditions for Sustainable Renewable Energy Product–Service Systems in Retail Electricity Markets," Energies, MDPI, vol. 14(7), pages 1-21, March.
  73. Takumi Kato, 2023. "Paralysis by Inertia “Like†Habit in Social Networking Services: Tendency to Answer Loyalty Questions in Marketing Surveys," SAGE Open, , vol. 13(2), pages 21582440231, May.
  74. Gergely Hajdu & Balázs Krusper, 2023. "Choice-induced Sticky Learning," Department of Economics Working Papers wuwp349, Vienna University of Economics and Business, Department of Economics.
  75. Andreas Ziegler, 2018. "Heterogeneous preferences and the individual change to alternative electricity contracts," MAGKS Papers on Economics 201827, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
  76. Tsai, Chen-Hao & Tsai, Yi-Lin, 2018. "Competitive retail electricity market under continuous price regulation," Energy Policy, Elsevier, vol. 114(C), pages 274-287.
  77. Lei Bill Wang & Sooa Ahn, 2025. "Attention vs Choice in Welfare Take-Up: What Works for WIC?," Papers 2506.03457, arXiv.org, revised Dec 2025.
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  81. Fernando Luco & Guillermo Marshall, 2021. "Diagnosing Anticompetitive Effects of Vertical Integration by Multiproduct Firms," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 59(2), pages 381-392, September.
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  86. Tamara Bischof & Michael Gerfin & Tobias Mueller, 2021. "Attention Please! Health Plan Choice and (In-)Attention," Diskussionsschriften dp2111, Universitaet Bern, Departement Volkswirtschaft.
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