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The Co-evolution of ICT, Skills and Organization in Public Administrations: Evidence from new European country-level data

Author

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  • Paolo Seri

    () (Department of Economics, Society & Politics, Università di Urbino "Carlo Bo")

  • Antonello Zanfei

    () (Department of Economics, Society & Politics, Università di Urbino "Carlo Bo")

Abstract

During the past two decades a big effort has been made in exploring the complementarities between information and communications technology (ICT) adoption, investment in human capital and organizational change, and how these affect economic performance. Such investigations, however, remain substantially circumscribed to private sectors, while the role of these factors in Public Sector performance has been largely disregarded. In this paper we aim at filling this gap in empirical literature by combining different data-sources and constructing a panel of comparable data about output quality, input costs, ICT investments, skills and organizational changes in Public Administrations of 15 European countries. We propose an index-based approach to the measurement of PA performance relying on the adoption of public e-services as a proxy of revealed output quality, and provide an econometric analysis of how the co-evolution of ICT, skills and organizational factors affect Government effectiveness.

Suggested Citation

  • Paolo Seri & Antonello Zanfei, 2012. "The Co-evolution of ICT, Skills and Organization in Public Administrations: Evidence from new European country-level data," Working Papers 1217, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2012.
    • Handle: RePEc:urb:wpaper:12_17
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    References listed on IDEAS

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    Citations

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    Cited by:

    1. Matteucci, Nicola & Seri, Paolo, 2015. "Editoriale: “La PA digitale: un ossimoro italiano?”
      [Editorial: "The Digital Public Administration: An Italian Oxymoron?"]      ," MPRA Paper 64473, University Library of Munich, Germany.
    2. Ada Scupola & Antonello Zanfei, 2014. "The changing organization of innovation in public services.The case of digital library," Working Papers 1411, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2014.
    3. Arduini, Davide & Denni, Mario & Lucchese, Matteo & Nurra, Alessandra & Zanfei, Antonello, 2013. "The role of technology, organization and contextual factors in the development of e-Government services: An empirical analysis on Italian Local Public Administrations," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 177-189.
    4. Seri, Paolo & Bianchi, Annaflavia & Matteucci, Nicola, 2014. "Diffusion and usage of public e-services in Europe: An assessment of country level indicators and drivers," Telecommunications Policy, Elsevier, vol. 38(5), pages 496-513.
    5. Fiammetta Rossetti, 2017. "The Business Demography of the ICT Sector in Europe," JRC Working Papers JRC106589, Joint Research Centre (Seville site).
    6. Kochanova,Anna & Hasnain,Zahid & Larson,Bradley Robert, 2016. "Does e-government improve government capacity ? evidence from tax administration and public procurement," Policy Research Working Paper Series 7657, The World Bank.
    7. Paolo Seri, 2015. "L’Egovernment nelle Marche," PRISMA Economia - Società - Lavoro, FrancoAngeli Editore, vol. 2015(1), pages 122-136.

    More about this item

    Keywords

    Innovation in public services; ICTs; Organizational change; Skills.;

    JEL classification:

    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • L32 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Public Enterprises; Public-Private Enterprises

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