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Strategic Feedback in Teams: Theory and Experimental Evidence

Listed author(s):
  • Seda Ertac

    ()

    (Department of Economics, Koç University)

  • Mert Gumren

    (Department of Economics, Koç University)

  • Levent Kockesen

    (Department of Economics, Koç University)

Registered author(s):

    We theoretically and experimentally analyze public and private feedback in teams that are characterized by different performance technologies. We consider a setting where the principal can provide truthful information on agents’ performances or strategically withhold feedback. We find that if team performance is determined by the best performer (the “best-shot technology”), then both public and private feedback are better than no feedback unless the team is composed of all low performers, in which case no feedback is best. If, on the other hand, team performance is determined by the worst performer (the weakest-link technology), then no feedback is the best regime unless the team is composed of all high performers, in which case public or private feedback is better. Our results have implications for performance feedback policies in educational settings and the workplace.

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    File URL: http://eaf.ku.edu.tr/sites/eaf.ku.edu.tr/files/erf_wp_1714.pdf
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    Paper provided by Koc University-TUSIAD Economic Research Forum in its series Koç University-TUSIAD Economic Research Forum Working Papers with number 1714.

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    Length: 48 pages
    Date of creation: Sep 2017
    Handle: RePEc:koc:wpaper:1714
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