Neuza Ribeiro

Personal Details

First Name:	Neuza
Middle Name:
Last Name:	Ribeiro
Suffix:
RePEc Short-ID:	pri192
	[This author has chosen not to make the email address public]
Terminal Degree:	2010 Departamento de Economia, Gestão e Engenharia Industrial; Universidade de Aveiro (from RePEc Genealogy)

Affiliation

Departamento de Gestão e Economia
Instituto Politécnico de Leiria

Leiria, Portugal
http://www.estg.ipleiria.pt/website/dep.php?id=41882
RePEc:edi:deiplpt (more details at EDIRC)

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

Sorry, no citations of working papers recorded.

Articles

1. Eduardo Ortega & Gabriela Pedro Gomes & Neuza Ribeiro & Daniel Roque Gomes, 2023. "Evaluating the Mediator Role of Organizational Identification in the Relationship between Symmetrical Internal Communication and Individual Performance of Hotel Employees," Administrative Sciences, MDPI, vol. 13(8), pages 1-15, July.

   Cited by:

   1. Ana Patrícia Duarte & Vítor Hugo Silva, 2023. "Satisfaction with Internal Communication and Hospitality Employees’ Turnover Intention: Exploring the Mediating Role of Organizational Support and Job Satisfaction," Administrative Sciences, MDPI, vol. 13(10), pages 1-17, October.

2. Daniel Roque Gomes & Neuza Ribeiro & Maria João Santos, 2023. "“Searching for Gold” with Sustainable Human Resources Management and Internal Communication: Evaluating the Mediating Role of Employer Attractiveness for Explaining Turnover Intention and Performance," Administrative Sciences, MDPI, vol. 13(1), pages 1-15, January.

   Cited by:

   1. Muath I. Jaafari & Rizwana Amin & Muhammad Aamir Latif & Haya Abdulaziz Bin Ajjaj, 2023. "Calibrating Internal Communication Satisfaction within Organizations as an Auditing Index," Sustainability, MDPI, vol. 15(16), pages 1-16, August.
   2. Martin Gelencsér & Gábor Szabó-Szentgróti & Zsolt Sándor Kőmüves & Gábor Hollósy-Vadász, 2023. "The Holistic Model of Labour Retention: The Impact of Workplace Wellbeing Factors on Employee Retention," Administrative Sciences, MDPI, vol. 13(5), pages 1-25, May.
   3. Anna Florek-Paszkowska & Carlos Arturo Hoyos-Vallejo, 2023. "Going green to keep talent: Exploring the relationship between sustainable business practices and turnover intention," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 19(3), pages 87-128.

3. Neuza Ribeiro & Daniel Roque Gomes & Eduardo Ortega & Gabriela Pedro Gomes & Ana Suzete Semedo, 2022. "The Impact of Green HRM on Employees’ Eco-Friendly Behavior: The Mediator Role of Organizational Identification," Sustainability, MDPI, vol. 14(5), pages 1-13, March.

   Cited by:

   1. Tsung-Lin Wu & Hsiang-Te Liu, 2023. "Causal Model Analysis of the Effects of Civil Servants’ Perceived Formalism, Green Conscientiousness, and Moral Reflectiveness on Green Behavior," Sustainability, MDPI, vol. 15(7), pages 1-18, March.
   2. Fatimah Mahdy & Mohammad Alqahtani & Faiz Binzafrah, 2023. "Imperatives, Benefits, and Initiatives of Green Human Resource Management (GHRM): A Systematic Literature Review," Sustainability, MDPI, vol. 15(6), pages 1-31, March.
   3. Carla Freire & Pietra Pieta, 2022. "The Impact of Green Human Resource Management on Organizational Citizenship Behaviors: The Mediating Role of Organizational Identification and Job Satisfaction," Sustainability, MDPI, vol. 14(13), pages 1-14, June.
   4. Huseyin Keles & Ozgur Yayla & Abdullah Tarinc & Ali Keles, 2023. "The Effect of Environmental Management Practices and Knowledge in Strengthening Responsible Behavior: The Moderator Role of Environmental Commitment," Sustainability, MDPI, vol. 15(2), pages 1-18, January.

4. Pedro Gaudêncio & Arnaldo Coelho & Neuza Ribeiro, 2019. "Impact of CSR perceptions on workers' innovative behaviour: exploring the social exchange process and the role of perceived external prestige," World Review of Entrepreneurship, Management and Sustainable Development, Inderscience Enterprises Ltd, vol. 15(1/2), pages 151-173.

   Cited by:

   1. Pasricha, Palvi & Nivedhitha, K.S. & Raghuvanshi, Juhi, 2023. "The perceived CSR-innovative behavior conundrum: Towards unlocking the socio-emotional black box," Journal of Business Research, Elsevier, vol. 161(C).

5. Neuza Ribeiro & Daniel Gomes & Shaji Kurian, 2018. "Authentic leadership and performance: the mediating role of employees’ affective commitment," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 14(1), pages 213-225, March.

   Cited by:

   1. Francis Donkor, 2022. "Do Transformational Leaders Affect Employee Performance and Normative Commitment Through General Self-Efficacy? Analysis in Ghanaian Public Sector Organizations," Public Organization Review, Springer, vol. 22(3), pages 707-723, September.
   2. Yucheng Zhang & Yongxing Guo & Meng Zhang & Shan Xu & Xin Liu & Alexander Newman, 2022. "Antecedents and outcomes of authentic leadership across culture: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1399-1435, December.
   3. Sachin Batra, 2020. "Developing a Conceptual and Measurement Framework of Organizational Socialization, Authentic Leadership, and Affective Commitment for Construction Professionals," Jindal Journal of Business Research, , vol. 9(2), pages 176-187, December.
   4. Santiago Leal Paredes & Jaime O. Salomon & Jaime Rivera Camino, 2021. "Impact of Authentic Leadership on Work Engagement and Organizational Citizenship Behavior: The Meditating Role of Motivation for Work," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 3-31.

6. Neuza Ribeiro & Ana Patrícia Duarte & Rita Filipe, 2018. "How authentic leadership promotes individual performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(9), pages 1585-1607, November.

   Cited by:

   1. Yucheng Zhang & Yongxing Guo & Meng Zhang & Shan Xu & Xin Liu & Alexander Newman, 2022. "Antecedents and outcomes of authentic leadership across culture: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1399-1435, December.
   2. Hyun-ju Choi, 2021. "Effect of Chief Executive Officer’s Sustainable Leadership Styles on Organization Members’ Psychological Well-Being and Organizational Citizenship Behavior," Sustainability, MDPI, vol. 13(24), pages 1-29, December.

7. Neuza Ribeiro & İlhami Yücel & Daniel Gomes, 2018. "How transformational leadership predicts employees’ affective commitment and performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(9), pages 1901-1917, November.

   Cited by:

   1. Jing Li & Muhammad Irfan & Sarminah Samad & Basit Ali & Yao Zhang & Daniel Badulescu & Alina Badulescu, 2023. "The Relationship between Energy Consumption, CO 2 Emissions, Economic Growth, and Health Indicators," IJERPH, MDPI, vol. 20(3), pages 1-20, January.
   2. Tri Widarmanti & Arif Partono Prasetio & Bachruddin Saleh Luturlean, 2021. "The Role of Employees Job Satisfaction in the Relationship between Transformational Leadership and Affective Commitment at Roof-Tile Manufacturing Company," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(1), pages 306319-3063, December.
   3. S. Naidoo & Krishna K. Govender, 2022. "Exploring the Relationship between Organizational Culture, Organizational Commitment and Performance in Commercial Banks in Two African Countries," International Review of Management and Marketing, Econjournals, vol. 12(6), pages 64-76, November.
   4. Fuqiang Zhao & Manita Kusi & Yun Chen & Wei Hu & Fawad Ahmed & Dinesh Sukamani, 2021. "Influencing Mechanism of Green Human Resource Management and Corporate Social Responsibility on Organizational Sustainable Performance," Sustainability, MDPI, vol. 13(16), pages 1-15, August.
   5. Sajjad Ahmad Afridi & Asad Shahjehan & Sania Zaheer & Wajid Khan & Ali Gohar, 2023. "Bridging Generative Leadership and Green Creativity: Unpacking the Role of Psychological Green Climate and Green Commitment in the Hospitality Industry," SAGE Open, , vol. 13(3), pages 21582440231, July.

8. Ana Isabel Virgolino & Arnaldo Coelho & Neuza Ribeiro, 2017. "The Impact of Perceived Organizational Justice, Psychological Contract, and the Burnout on Employee Performance: The Moderating Role of Organizational Support, in the Portuguese Context," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(1), pages 241-263, January.

   Cited by:

   1. Asante, Daniel & Tang, Chunyong & Asante, Eric Adom & Kwamega, Michael & Opoku-Danso, Alexander, 2023. "Leveraging perceived HPWS to improve service encounter quality in high-contact service industries," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).

9. Pedro Gaudêncio & Arnaldo Coelho & Neuza Ribeiro, 2014. "Organisational Csr Practices: Employees' Perceptions And Impact On Individual Performance," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 18(04), pages 1-26.

   Cited by:

   1. Som Sekhar Bhattacharyya & Sumi Jha & Dinesh Sharma, 2020. "Development of a Scale on Individual Perspectives on Corporate Social Responsibility Constructs: Based on Microfoundation Theory," Vision, , vol. 24(1), pages 47-59, March.

10. Daniel Roque Gomes & Vanda Asseiro & Neuza Ribeiro, 2013. "Triggering Employee Motivation in Adverse Organizational Contexts: ¡°Going the Extra Mile¡± while Holding Hands with Uncertainty?," Business and Management Research, Business and Management Research, Sciedu Press, vol. 2(1), pages 41-54, March.

    Cited by:

    1. Abdeljalil Miliani & Aziz El Khazzar & Imad Lhassan, 2022. "Employee Relations Practices and Firm performance: A Conceptual Model Proposal," Post-Print hal-03649227, HAL.

11. Rego, Arménio & Ribeiro, Neuza & Cunha, Miguel Pina e & Jesuino, Jorge Correia, 2011. "How happiness mediates the organizational virtuousness and affective commitment relationship," Journal of Business Research, Elsevier, vol. 64(5), pages 524-532, May.

    Cited by:

    1. Sung-Hoon Ko & Yongjun Choi, 2019. "Compassion and Job Performance: Dual-Paths through Positive Work-Related Identity, Collective Self Esteem, and Positive Psychological Capital," Sustainability, MDPI, vol. 11(23), pages 1-13, November.
    2. Surendra Arjoon & Alvaro Turriago-Hoyos & Ulf Thoene, 2018. "Virtuousness and the Common Good as a Conceptual Framework for Harmonizing the Goals of the Individual, Organizations, and the Economy," Journal of Business Ethics, Springer, vol. 147(1), pages 143-163, January.
    3. Santana, Monica & Cobo, Manuel J., 2020. "What is the future of work? A science mapping analysis," European Management Journal, Elsevier, vol. 38(6), pages 846-862.
    4. Yucel, Ilhami & McMillan, Amy & Richard, Orlando C., 2014. "Does CEO transformational leadership influence top executive normative commitment?," Journal of Business Research, Elsevier, vol. 67(6), pages 1170-1177.
    5. Arménio Rego & Miguel Pina e Cunha, 2012. "They Need to be Different, They Feel Happier in Authentizotic Climates," Journal of Happiness Studies, Springer, vol. 13(4), pages 701-727, August.
    6. Juliana Toro-Arias & Pablo Ruiz-Palomino & María Pilar Rodríguez-Córdoba, 2022. "Measuring Ethical Organizational Culture: Validation of the Spanish Version of the Shortened Corporate Ethical Virtues Model," Journal of Business Ethics, Springer, vol. 176(3), pages 551-574, March.
    7. Irene Tsachouridi & Irene Nikandrou, 2020. "The Role of Prosocial Motives and Social Exchange in Mediating the Relationship Between Organizational Virtuousness’ Perceptions and Employee Outcomes," Journal of Business Ethics, Springer, vol. 166(3), pages 535-551, October.
    8. Ron Beadle, 2013. "Managerial Work in a Practice-Embodying Institution: The Role of Calling, The Virtue of Constancy," Journal of Business Ethics, Springer, vol. 113(4), pages 679-690, April.
    9. Henry C. Y. Ho & Wai Kai Hou & Kai-Tak POON & Angel N. M. Leung & Joyce L. Y. Kwan, 2023. "Being Virtuous Together: A One-Year Prospective Study on Organizational Virtuousness, Well-Being, and Organizational Commitment," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 521-542, February.
    10. Jorge F.S. Gomes & Joaquim Pinto Coelho, 2015. "I Am, Therefore I Fail†: An Empirical Study of the Relationship between National Culture and Economic and Financial Crisis," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 5(5), pages 354-371.
    11. Elizabeth Chinomona, 2017. "Antecedents of Employee Intention to Stay: A Study of Employees in Zimbabwean SMEs," Journal of Economics and Behavioral Studies, AMH International, vol. 9(5), pages 57-73.
    12. Abbas Ali Abdulhassan, 2022. "The Role of Organizational Virtuousness in Reinforcement Proactive Work Behavior," Management of Organizations: Systematic Research, Sciendo, vol. 87(1), pages 1-20, June.
    13. José Luis Silva Munar & Susana De Juana-Espinosa & Laura Martínez-Buelvas & Yanina Vecchiola Abarca & Joan Orellana Tirado, 2020. "Organizational Happiness Dimensions as a Contribution to Sustainable Development Goals: A Prospective Study in Higher Education Institutions in Chile, Colombia and Spain," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    14. Domenico Berdicchia & Fulvio Fortezza & Giovanni Masino, 2023. "The key to happiness in collaborative workplaces. Evidence from coworking spaces," Review of Managerial Science, Springer, vol. 17(4), pages 1213-1242, May.

12. Arménio Rego & Neuza Ribeiro & Miguel Cunha, 2010. "Perceptions of Organizational Virtuousness and Happiness as Predictors of Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 93(2), pages 215-235, May.

    Cited by:

    1. Pablo Ruiz-Palomino & Francisco Sáez-Martínez & Ricardo Martínez-Cañas, 2013. "Understanding Pay Satisfaction: Effects of Supervisor Ethical Leadership on Job Motivating Potential Influence," Journal of Business Ethics, Springer, vol. 118(1), pages 31-43, November.
    2. Surendra Arjoon & Alvaro Turriago-Hoyos & Ulf Thoene, 2018. "Virtuousness and the Common Good as a Conceptual Framework for Harmonizing the Goals of the Individual, Organizations, and the Economy," Journal of Business Ethics, Springer, vol. 147(1), pages 143-163, January.
    3. Won‐Moo Hur & Tae‐Won Moon & Han‐Geun Lee, 2018. "Employee engagement in CSR initiatives and customer‐directed counterproductive work behavior (CWB): The mediating roles of organizational civility norms and job calling," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1087-1098, November.
    4. Guilherme Costa Wiedenhöft & Edimara Mezzomo Luciano, 2021. "Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 25(5), pages 190237-1902.
    5. Tarek A. El Badawy & Juana Cecilia Trujillo-Reyes & Mariam M. Magdy, 2017. "The Demographics¡¯ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico," Business and Management Research, Business and Management Research, Sciedu Press, vol. 6(1), pages 28-41, March.
    6. Marcel Meyer, 2018. "The Evolution and Challenges of the Concept of Organizational Virtuousness in Positive Organizational Scholarship," Journal of Business Ethics, Springer, vol. 153(1), pages 245-264, November.
    7. P. Cassematis & R. Wortley, 2013. "Prediction of Whistleblowing or Non-reporting Observation: The Role of Personal and Situational Factors," Journal of Business Ethics, Springer, vol. 117(3), pages 615-634, October.
    8. Kim Cameron, 2011. "Responsible Leadership as Virtuous Leadership," Journal of Business Ethics, Springer, vol. 98(1), pages 25-35, January.
    9. Yan Liu & Christopher Berry, 2013. "Identity, Moral, and Equity Perspectives on the Relationship Between Experienced Injustice and Time Theft," Journal of Business Ethics, Springer, vol. 118(1), pages 73-83, November.
    10. Vera Carlos & Ricardo Rodrigues, 2016. "Development and Validation of a Self-Reported Measure of Job Performance," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 126(1), pages 279-307, March.
    11. Michael S. McLeod & G. Tyge Payne & Robert E. Evert, 2016. "Organizational Ethics Research: A Systematic Review of Methods and Analytical Techniques," Journal of Business Ethics, Springer, vol. 134(3), pages 429-443, March.
    12. Rego, Arménio & Sousa, Filipa & Marques, Carla & Pina e Cunha, Miguel, 2014. "Hope and positive affect mediating the authentic leadership and creativity relationship," Journal of Business Research, Elsevier, vol. 67(2), pages 200-210.
    13. Marina Balboa & Germán López-Espinosa & Antonio Rubia, 2012. "Non-linear Dynamics in Discretionary Accruals: An Analysis of Bank Loan-Loss Provisions," Faculty Working Papers 07/12, School of Economics and Business Administration, University of Navarra.
    14. Arménio Rego & Miguel Pina e Cunha, 2012. "They Need to be Different, They Feel Happier in Authentizotic Climates," Journal of Happiness Studies, Springer, vol. 13(4), pages 701-727, August.
    15. Rego, Arménio & Ribeiro, Neuza & Cunha, Miguel Pina e & Jesuino, Jorge Correia, 2011. "How happiness mediates the organizational virtuousness and affective commitment relationship," Journal of Business Research, Elsevier, vol. 64(5), pages 524-532, May.
    16. Arménio Rego & Dálcio Reis Júnior & Miguel Pina e Cunha, 2015. "Authentic Leaders Promoting Store Performance: The Mediating Roles of Virtuousness and Potency," Journal of Business Ethics, Springer, vol. 128(3), pages 617-634, May.
    17. Qian Zhang & Yun Liu, 2019. "Employees’ Environmental Protection and Charitable Donation and Ethical Leadership: An Empirical Study," IJERPH, MDPI, vol. 16(13), pages 1-19, June.
    18. Pablo Ruiz & Carmen Ruiz & Ricardo Martínez, 2011. "Improving the “Leader–Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response," Journal of Business Ethics, Springer, vol. 99(4), pages 587-608, April.
    19. Juliana Toro-Arias & Pablo Ruiz-Palomino & María Pilar Rodríguez-Córdoba, 2022. "Measuring Ethical Organizational Culture: Validation of the Spanish Version of the Shortened Corporate Ethical Virtues Model," Journal of Business Ethics, Springer, vol. 176(3), pages 551-574, March.
    20. Irene Tsachouridi & Irene Nikandrou, 2020. "The Role of Prosocial Motives and Social Exchange in Mediating the Relationship Between Organizational Virtuousness’ Perceptions and Employee Outcomes," Journal of Business Ethics, Springer, vol. 166(3), pages 535-551, October.
    21. Jia Xu & Baoguo Xie & Beth Chung, 2019. "Bridging the Gap between Affective Well-Being and Organizational Citizenship Behavior: The Role of Work Engagement and Collectivist Orientation," IJERPH, MDPI, vol. 16(22), pages 1-16, November.
    22. Ron Beadle, 2013. "Managerial Work in a Practice-Embodying Institution: The Role of Calling, The Virtue of Constancy," Journal of Business Ethics, Springer, vol. 113(4), pages 679-690, April.
    23. Hsieh, Hui-Hsien & Wang, Yau-De, 2016. "Linking perceived ethical climate to organizational deviance: The cognitive, affective, and attitudinal mechanisms," Journal of Business Research, Elsevier, vol. 69(9), pages 3600-3608.
    24. Mario Fernando & Geoff Moore, 2015. "MacIntyrean Virtue Ethics in Business: A Cross-Cultural Comparison," Journal of Business Ethics, Springer, vol. 132(1), pages 185-202, November.
    25. Khadija Bouraoui & Sonia Bensemmane & Marc Ohana, 2020. "Corporate Social Responsibility and Employees’ Affective Commitment: A Moderated Mediation Study," Sustainability, MDPI, vol. 12(14), pages 1-16, July.
    26. Henry C. Y. Ho & Wai Kai Hou & Kai-Tak POON & Angel N. M. Leung & Joyce L. Y. Kwan, 2023. "Being Virtuous Together: A One-Year Prospective Study on Organizational Virtuousness, Well-Being, and Organizational Commitment," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 521-542, February.
    27. Yau-De Wang & Wen-Chuan Sung, 2016. "Predictors of Organizational Citizenship Behavior: Ethical Leadership and Workplace Jealousy," Journal of Business Ethics, Springer, vol. 135(1), pages 117-128, April.
    28. Ruiz Palomino, Pablo & Ruiz Amaya, Carmen & Martínez Cañas, Ricardo, 2012. "Cultura Organizacional Ética Y Generación De Valor Sostenible / Ethical Organizational Culture And Sustainable Value Generation," Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 18(1), pages 17-31.
    29. James Arthur & Stephen R. Earl & Aidan P. Thompson & Joseph W. Ward, 2021. "The Value of Character-Based Judgement in the Professional Domain," Journal of Business Ethics, Springer, vol. 169(2), pages 293-308, March.
    30. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas & Joan Fontrodona, 2013. "Ethical Culture and Employee Outcomes: The Mediating Role of Person-Organization Fit," Journal of Business Ethics, Springer, vol. 116(1), pages 173-188, August.
    31. Abbas Ali Abdulhassan, 2022. "The Role of Organizational Virtuousness in Reinforcement Proactive Work Behavior," Management of Organizations: Systematic Research, Sciendo, vol. 87(1), pages 1-20, June.
    32. Yun Hyeok Choi & Jae Kyu Myung & Jong Dae Kim, 2018. "The Effect of Employees’ Perceptions of CSR Activities on Employee Deviance: The Mediating Role of Anomie," Sustainability, MDPI, vol. 10(3), pages 1-20, February.
    33. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas, 2014. "Ethical Culture, Ethical Intent, and Organizational Citizenship Behavior: The Moderating and Mediating Role of Person–Organization Fit," Journal of Business Ethics, Springer, vol. 120(1), pages 95-108, March.
    34. David Dawson, 2018. "Organisational Virtue, Moral Attentiveness, and the Perceived Role of Ethics and Social Responsibility in Business: The Case of UK HR Practitioners," Journal of Business Ethics, Springer, vol. 148(4), pages 765-781, April.
    35. Paramita, Widya & Zulfa, Naila & Rostiani, Rokhima & Widyaningsih, Yulia A. & Sholihin, Mahfud, 2021. "Ethics support through rapport: Elaborating the impact of service provider rapport on ethical behaviour intention of the tourists," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).

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