Identifying the main determinants of retention in Jordanian hospitals. An empirical analysis based on McCloskey/Mueller Satisfaction Scale

The paper aims to identify the main determinants of job satisfaction and intention of retention in Jordanian hospitals using a sample of 325 employees from six hospitals at the level of the year 2015. In order to do that, we used McCloskey/Mueller Satisfaction Scale (MMSS), applying logistic regression models for measuring the intention of stay among health employees. The study also analyzed the differences between socio-demographic variables and the retention and satisfaction factors using t-test and ANOVA analysis. The empirical results revealed that the main job satisfaction factors that could be considered as predictors of the intention of retention are satisfaction related with recognition, satisfaction with extrinsic rewards and satisfaction with professional opportunities. A significant impact on the decision of remaining employed has also the socio-demographic variables like type of hospital, age, and graduation degree and time experience in hospitals. The findings revealed that the financial incentives are very important but also non-financial incentives are fundamental in enhancing motivation among health employees.