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Interactive innovation in financial and business services: The vanguard of the service revolution
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Cited by:
- Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
- Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013.
"Two decades of research on innovation in services: Which place for public services?,"
Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
- Faridah Djellal & Faïz Gallouj, 2012. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01134142, HAL.
- Faridah Djellal & Faïz Gallouj & Ian Miles, 2013. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01133837, HAL.
- Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
- Borghans, Lex & ter Weel, Bas, 2004.
"What happens when agent T gets a computer?: The labor market impact of cost efficient computer adoption,"
Journal of Economic Behavior & Organization, Elsevier, vol. 54(2), pages 137-151, June.
- Borghans, Lex & ter Weel, Bas, 2003. "What Happens When Agent T Gets a Computer? The Labor Market Impact of Cost Efficient Computer Adoption," IZA Discussion Papers 792, Institute of Labor Economics (IZA).
- Faïz Gallouj, 1998.
"Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes,"
Post-Print
halshs-01114020, HAL.
- Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
- Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
- Thomas Ziesemer, 2003. "Information and Communication Technology as Technical Change in Matching and Production," Journal of Economics, Springer, vol. 79(3), pages 263-287, July.
- Jon Sundbo & Faïz Gallouj, 1998.
"Innovation as a loosely coupled system in services,"
Post-Print
halshs-01113675, HAL.
- Jon Sundbo & Faïz Gallouj, 2000. "Innovation as a loosely coupled system in services," Post-Print halshs-01114123, HAL.
- Jon Sundbo & Faïz Gallouj, 2000. "Innovation as a loosely coupled system in services," Post-Print halshs-01114106, HAL.
- Faïz Gallouj & Maria Savona, 2009.
"Innovation in services: a review of the debate and a research agenda,"
Journal of Evolutionary Economics, Springer, vol. 19(2), pages 149-172, April.
- Faïz Gallouj & Maria Savona, 2009. "Innovation in services: A review of the debate and a research agenda," Working Papers hal-01111796, HAL.
- Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
- Faïz Gallouj & Maria Savona, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01133781, HAL.
- Faridah Djellal & Faïz Gallouj, 2007.
"Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research,"
The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
- Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," Post-Print halshs-01133194, HAL.
- Corrocher, Nicoletta & Lasio, Laura, 2013. "Diversification strategies in network-based services: The case of mobile virtual network operators," Telecommunications Policy, Elsevier, vol. 37(11), pages 1110-1123.
- Antje Burmeister & Faridah Djellal, 2004. "L'impact des technologies de l'information sur l'organisation spatiale des activités de services : le cas du transport routier de marchandises et des services intensifs en connaissance," Innovations, De Boeck Université, vol. 19(1), pages 53-73.
- Köhler, Christian & Sofka, Wolfgang & Grimpe, Christoph, 2009. "Selectivity in search strategies for innovation: from incremental to radical, from manufacturing to services," ZEW Discussion Papers 09-066, ZEW - Leibniz Centre for European Economic Research.
- Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
- Petra Andries & Dirk Czarnitzki, 2014.
"Small firm innovation performance and employee involvement,"
Small Business Economics, Springer, vol. 43(1), pages 21-38, June.
- Andries, Petra & Czarnitzki, Dirk, 2012. "Small firm innovation performance and employee involvement," ZEW Discussion Papers 12-013, ZEW - Leibniz Centre for European Economic Research.
- Andrijana Ostojic Mihic & Danijela Madžar & Ivan Madžar, 2014. "Innovativeness of service companies in FBiH," Tourism and Hospitality Industry section6-1, University of Rijeka, Faculty of Tourism and Hospitality Management.
- Dupuy, Arnaud & Marey, Philip S., 2008.
"Shifts and twists in the relative productivity of skilled labor,"
Journal of Macroeconomics,
Elsevier, vol. 30(2), pages 718-735, June.
- Dupuy Arnaud & Marey Philip, 2005. "Shifts and Twists in the Relative Productivity of Skilled Labor," ROA Research Memorandum 007, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Dupuy, Arnaud & Marey, Philip S., 2007. "Shifts and Twists in the Relative Productivity of Skilled Labor," IZA Discussion Papers 2694, Institute of Labor Economics (IZA).
- Faïz Gallouj, 1994. "Les déterminants de l'innovation dans les activités de conseil," Post-Print halshs-01114036, HAL.
- Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 2002.
"Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 117(1), pages 339-376.
- Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 1999. "Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence," NBER Working Papers 7136, National Bureau of Economic Research, Inc.
- Krzysztof Szczygielski, 2011. "What are service sector innovations and how do we measure them?," CASE Network Studies and Analyses 422, CASE-Center for Social and Economic Research.
- Dupuy, Arnaud & Marey, Philip S., 2008.
"Shifts and twists in the relative productivity of skilled labor,"
Journal of Macroeconomics, Elsevier, vol. 30(2), pages 718-735, June.
- Dupuy, A. & Marey, P.S., 2005. "Shifts and twists in the relative productivity of skilled labor," ROA Research Memorandum 9E, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Dupuy, Arnaud & Marey, Philip S., 2007. "Shifts and Twists in the Relative Productivity of Skilled Labor," IZA Discussion Papers 2694, Institute of Labor Economics (IZA).
- Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
- Alan Hughes & Michael S Scott Morton, 2005. "ICT and productivity growth - the paradox resolved?," Working Papers wp316, Centre for Business Research, University of Cambridge.
- Paul Windrum, 2013. "Multi-agent framework for understanding the success and failure of ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 4, pages 88-112, Edward Elgar Publishing.
- Sylvain Lenfle & Christophe Midler, 2010. "Innovation in Product-Related Services: The Contribution of Design Theory," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 30, Edward Elgar Publishing.
- Leydesdorff, Loet & Wagner, Caroline, 2009. "Macro-level indicators of the relations between research funding and research output," Journal of Informetrics, Elsevier, vol. 3(4), pages 353-362.
- Bresnahan, Timothy F, 1999.
"Computerisation and Wage Dispersion: An Analytical Reinterpretation,"
Economic Journal, Royal Economic Society, vol. 109(456), pages 390-415, June.
- Timothy F. Bresnahan, 1997. "Computerization and Wage Dispersion: An Analytical Reinterpretation," Working Papers 97031, Stanford University, Department of Economics.
- Faridah Djellal & Faïz Gallouj, 2005.
"La relation innovation-emploi dans les services : un bilan et un agenda de recherche,"
Post-Print
halshs-01113822, HAL.
- Faridah Djellal & Faïz Gallouj, 2006. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01114077, HAL.
- Faridah Djellal & Faïz Gallouj, 2006. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01247791, HAL.
- Borghans, Lex & Weel, Bas ter, 2001.
"What happens when agent T gets a computer?,"
Research Memorandum
017, Maastricht University, Maastricht Economic Research Institute on Innovation and Technology (MERIT).
- Borghans, L. & ter Weel, B.J., 2001. "What happens when agent T gets a computer?," ROA Research Memorandum 4E, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Faïz Gallouj, 1998. "Innovation in services: theoretical issues," Working Papers halshs-01113047, HAL.
- Jenny Meyer, 2010.
"Does Social Software Support Service Innovation?,"
International Journal of the Economics of Business, Taylor & Francis Journals, vol. 17(3), pages 289-311.
- Meyer, Jenny, 2009. "Does social software support service innovation?," ZEW Discussion Papers 09-046, ZEW - Leibniz Centre for European Economic Research.
- Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
- Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
- Hulsink, W., 1995. "Monopolised, privatised, diversified and incorporated : An institutional analysis of the evolution of the Dutch Postbank (1945-1994)," WORC Paper 95.06.031/3, Tilburg University, Work and Organization Research Centre.
- Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
- Ghazi Zouari & Marwa Abdelhedi, 2021. "Customer satisfaction in the digital era: evidence from Islamic banking," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-18, December.
- M. Ishaq NADIRI & Banani NANDI, 2015. "Modern Communication Technology and its Economic Impact: A Survey of Research Findings," Communications & Strategies, IDATE, Com&Strat dept., vol. 1(100), pages 125-144, 4th quart.
- Gallouj, Faiz, 2002.
"Innovation in services and the attendant old and new myths,"
Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
- Faïz Gallouj, 2002. "Innovation in services and the attendant old and new myths," Post-Print halshs-01133746, HAL.
- Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
- Erik Brynjolfsson & Loren Hitt & Shinkyu Yang, 2002. "Intangible Assets: How the Interaction of Computers and Organizational Structure Affects Stock Market Valuations," Brookings Papers on Economic Activity, Economic Studies Program, The Brookings Institution, vol. 33(1), pages 137-198.
- Gallouj, Faiz & Weinstein, Olivier, 1997.
"Innovation in services,"
Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
- Faïz Gallouj & Olivier Weinstein, 1997. "Innovation in services," Post-Print halshs-01133098, HAL.
- Borghans, Lex & Weel, Bas ter, 2001.
"What happens when agent T gets a computer?,"
Research Memorandum
017, Maastricht University, Maastricht Economic Research Institute on Innovation and Technology (MERIT).
- Borghans,L. & Weel,B.,ter, 2001. "What happens when agent T gets a computer?," ROA Research Memorandum 004, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Borghans, L. & ter Weel, B.J., 2016. "What happens when agent T gets a computer?," ROA Research Memorandum 4E, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
- Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
- Eric Stevens, 2010. "Lead User's theory adapted to services: Towards Service User's Toolkit," Post-Print hal-00676683, HAL.
- Fernandes, Cristina & Ferreira, João & Raposo, Mario, 2013. "Drivers to firm innovation and their effects on performance: An international comparison," MPRA Paper 46776, University Library of Munich, Germany.
- Faïz Gallouj, 1994. "Cycles économiques et innovations de service : à la lumière de la pensée schumpéterienne," Revue Française d'Économie, Programme National Persée, vol. 9(4), pages 169-213.
- Timothy F. Bresnahan, 2002. "Prospects for an Information-Technology-Led Productivity Surge," NBER Chapters, in: Innovation Policy and the Economy, Volume 2, pages 135-162, National Bureau of Economic Research, Inc.
- Faridah Djellal & Faïz Gallouj, 2006.
"La productivité dans les services administratifs,"
Working Papers
hal-01111803, HAL.
- Faridah Djellal & Faïz Gallouj, 2006. "La productivité dans les services administratifs," Post-Print halshs-00199651, HAL.
- Faïz Gallouj, 1994. "Business Cycles and Service Innovations : Some Questions in the Light of Schumpeterian Thought [Cycles économiques et innovations de service : quelques interrogations à la lumière de la pensée schu," Post-Print halshs-01133084, HAL.
- Bernardo Batiz-Lazo & Kassa Woldesenbet, 2006.
"The dynamics of product and process innovations in UK banking,"
International Journal of Financial Services Management, Inderscience Enterprises Ltd, vol. 1(4), pages 400-421.
- Bernardo Batiz-Lazo & Kassa Wondelsebet, 2004. "The Dynamics of Product and Process Innovation in UK Banking," Industrial Organization 0405001, University Library of Munich, Germany.
- Claudia Fuentes & Fernando Santiago & Serdal Temel, 2020. "Perception of innovation barriers by successful and unsuccessful innovators in emerging economies," The Journal of Technology Transfer, Springer, vol. 45(4), pages 1283-1307, August.
- Schön, Benjamin & Pyka, Andreas, 2012. "A taxonomy of innovation networks," FZID Discussion Papers 42-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
- McKendrick, David, 1995. "Sources of imitation: improving bank process capabilities," Research Policy, Elsevier, vol. 24(5), pages 783-802, September.
- Alan Hughes & Eric Wood, 1999. "Rerthinking Innovation Comparisons between Manufacturing and Services: The Experience of the CBR SME Surveys in the UK," Working Papers wp140, Centre for Business Research, University of Cambridge.
- Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
- Colombelli, Alessandra & Haned, Naciba & Le Bas, Christian, 2013.
"On firm growth and innovation: Some new empirical perspectives using French CIS (1992–2004),"
Structural Change and Economic Dynamics, Elsevier, vol. 26(C), pages 14-26.
- Alessandra Colombelli & Naciba Haned & Christian Le Bas, 2011. "On Firm Growth and Innovation. Some new empirical perspectives using French CIS (1992-2004)," ICER Working Papers 07-2011, ICER - International Centre for Economic Research.
- Alessandra Colombelli & Naciba Haned & Christian Le Bas, 2013. "On firm growth and innovation: Some new empirical perspectives using French CIS (1992–2004)," Post-Print hal-01079383, HAL.
- Young Sik Cho & Kevin Linderman, 2020. "Resource-Based Product and Process Innovation Model: Theory Development and Empirical Validation," Sustainability, MDPI, vol. 12(3), pages 1-23, January.
- Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
- Trofimov, Ivan D., 2020. "Is There a J-Curve Effect in the Services Trade in Canada? A Panel Data Analysis," MPRA Paper 106704, University Library of Munich, Germany.
- Philip Marey & Arnaud Dupuy, 2004. "Shifts and Twists in the Relative Productivity of Skilled Labor: Reconciling Accelerated SBTC with the Productivity Slowdown," Econometric Society 2004 North American Summer Meetings 118, Econometric Society.
- Cosh, A. & Zhang, J., 2012. "Variety of Search and Innovation: A Comparative Study of US Manufacturing and Knowledge Intensive Business Services Sectors," Working Papers wp431, Centre for Business Research, University of Cambridge.
- Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.
- Faïz Gallouj, 1993. "Cycles économiques et innovation de services : quelques interrogations à la lumière de la pensée schumpétérienne," Post-Print halshs-01114012, HAL.