IDEAS home Printed from https://ideas.repec.org/a/ids/ijfsmg/v1y2006i4p400-421.html

The dynamics of product and process innovations in UK banking

Author

Listed:
  • Bernardo Batiz-Lazo
  • Kassa Woldesenbet

Abstract

Sustained competitive advantage depends heavily on the ability of organisations to internalise the benefits of innovative activities. While the vital importance of innovation in today's competitive climate has been widely proclaimed, our understanding of innovative behaviour in service organisations is not yet fully developed. This article documents an interpretative approach (based on archival research and semi-structured interviews) of the main drivers of change in organisational function (process) and access to financial markets (service or product) within UK commercial banking. Research in this article contributes to the understanding of innovation in service organisations. The research explores past and present perceptions of banks' senior managers and management consultants on the factors stimulating and constraining the adoption of new technology in financial intermediaries.

Suggested Citation

  • Bernardo Batiz-Lazo & Kassa Woldesenbet, 2006. "The dynamics of product and process innovations in UK banking," International Journal of Financial Services Management, Inderscience Enterprises Ltd, vol. 1(4), pages 400-421.
    • Handle: RePEc:ids:ijfsmg:v:1:y:2006:i:4:p:400-421
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=10120
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to look for a different version below or

    for a different version of it.

    Other versions of this item:

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Juan Felipe Espinosa-Cristia & José Ignacio Alarcón & Bernardo Batiz-Lazo, 2022. "Local Adaptation of Work Practices: The Case of BancoEstado’s “CajaVecina†Correspondent Banking System," SAGE Open, , vol. 12(2), pages 21582440221, April.
    2. Nicodemus Itivi Muthoka & Oluoch Oluoch & Paul Munene Muiruri, 2018. "The Influence of Branchless Financial Innovation on Market Capitalization of Commercial Banks Listed in NSE, Kenya," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 8(4), pages 120-130, October.
    3. Batiz-Lazo, Bernardo, 2021. "Epilogue: Back to the future or total recall?," MPRA Paper 107457, University Library of Munich, Germany.
    4. Mustansar, Talreja, 2023. "Financial innovation, technological improvement and bank’ profitability," OSF Preprints 8wy95, Center for Open Science.
    5. Gershom Atukunda & Benjamin Musiita & Johnson Atwiine & Aquilionus Atwine & Anthony Moni Olyanga, 2024. "Financial Innovations and Profitability of Commercial Banks in Uganda," Journal of Economics and Behavioral Studies, AMH International, vol. 16(2), pages 32-44.
    6. Keren Naa Abeka Arthur, 2017. "Financial innovation and its governance: Cases of two major innovations in the financial sector," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 3(1), pages 1-12, December.
    7. Tamer Khraisha & Keren Arthur, 2018. "Can we have a general theory of financial innovation processes? A conceptual review," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 4(1), pages 1-27, December.
    8. Rouse, Marybeth & Batiz-Lazo, Bernardo & Carbo Valverde, Santiago, 2020. "All about the state-Fifty years of innovative technology to deliver an inclusive financial sector," MPRA Paper 102159, University Library of Munich, Germany.
    9. Ijaz Ali & Noor Muhammad & Ali Gohar, 2017. "Effect of Bank Innovations on Profitability and Return on Assets (ROA) of Commercial Banks in Lebanon," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 9(4), pages 35-50, April.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijfsmg:v:1:y:2006:i:4:p:400-421. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=76 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.