The dynamics of product and process innovations in UK banking
Sustained competitive advantage depends heavily on the ability of organisations to internalise the benefits of innovative activities. While the vital importance of innovation in today's competitive climate has been widely proclaimed, our understanding of innovative behaviour in service organisations is not yet fully developed. This article documents an interpretative approach (based on archival research and semi-structured interviews) of the main drivers of change in organisational function (process) and access to financial markets (service or product) within UK commercial banking. Research in this article contributes to the understanding of innovation in service organisations. The research explores past and present perceptions of banks' senior managers and management consultants on the factors stimulating and constraining the adoption of new technology in financial intermediaries.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 1 (2006)
Issue (Month): 4 ()
|Contact details of provider:|| Web page: http://www.inderscience.com/browse/index.php?journalID=76|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Van de Ven, Andrew R., 1986. "Central Problems in the Management of Innovation," Agricultural Research Policy Seminar 139708, University of Minnesota Extension.
- Allen N. Berger, 2002.
"The economic effects of technological progress: evidence from the banking industry,"
Finance and Economics Discussion Series
2002-50, Board of Governors of the Federal Reserve System (U.S.).
- Berger, Allen N, 2003. " The Economic Effects of Technological Progress: Evidence from the Banking Industry," Journal of Money, Credit and Banking, Blackwell Publishing, vol. 35(2), pages 141-76, April.
- Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
- Edward J. Kane, 1981.
"Accelerating Inflation, Technological Innovation, and the Decreasing Effectiveness of Banking Regulation,"
NBER Working Papers
0638, National Bureau of Economic Research, Inc.
- Kane, Edward J, 1981. "Accelerating Inflation, Technological Innovation, and the Decreasing Effectiveness of Banking Regulation," Journal of Finance, American Finance Association, vol. 36(2), pages 355-67, May.
- W. Scott Frame & Lawrence J. White, 2004.
"Empirical Studies of Financial Innovation: Lots of Talk, Little Action?,"
Journal of Economic Literature,
American Economic Association, vol. 42(1), pages 116-144, March.
- W. Scott Frame & Lawrence J. White, 2002. "Empirical studies of financial innovation: lots of talk, little action?," FRB Atlanta Working Paper 2002-12, Federal Reserve Bank of Atlanta.
- W. Scott Frame & Lawrence White, 2002. "Empirical Studies of Financial Innovation: Lots of Talk, Little Action?," Working Papers 02-18, New York University, Leonard N. Stern School of Business, Department of Economics.
- Fariborz Damanpour, 2001. "The Dynamics of the Adoption of Product and Process Innovations in Organizations," Journal of Management Studies, Wiley Blackwell, vol. 38(1), pages 45-65, 01.
- Michael L. Katz & Carl Shapiro, 1994. "Systems Competition and Network Effects," Journal of Economic Perspectives, American Economic Association, vol. 8(2), pages 93-115, Spring.
- Lopez, Luis E. & Roberts, Edward B., 2002. "First-mover advantages in regimes of weak appropriability: the case of financial services innovations," Journal of Business Research, Elsevier, vol. 55(12), pages 997-1005, December.
- Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
- Molyneux, Phil & Shamroukh, Nidal, 1996.
"Diffusion of Financial Innovations: The Case of Junk Bonds and Note Issuance Facilities,"
Journal of Money, Credit and Banking,
Blackwell Publishing, vol. 28(3), pages 502-22, August.
- Philip Molyneux & Nidal Shamroukh, 1996. "Diffusion of financial innovations: the case of junk bonds and note issuance facilities," Proceedings, Federal Reserve Bank of Cleveland, issue Aug, pages 502-526.
- John E. Ettlie & William P. Bridges & Robert D. O'Keefe, 1984. "Organization Strategy and Structural Differences for Radical Versus Incremental Innovation," Management Science, INFORMS, vol. 30(6), pages 682-695, June.
- Barras, Richard, 1990. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 19(3), pages 215-237, June.
- Robert D. Dewar & Jane E. Dutton, 1986. "The Adoption of Radical and Incremental Innovations: An Empirical Analysis," Management Science, INFORMS, vol. 32(11), pages 1422-1433, November.
- Miller, Merton H., 1986. "Financial Innovation: The Last Twenty Years and the Next," Journal of Financial and Quantitative Analysis, Cambridge University Press, vol. 21(04), pages 459-471, December.
- Barras, Richard, 1993. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 22(2), pages 101-102, April.
- Bernardo Batiz-Lazo & Douglas Wood, 2002. "Management of Core Capabilities in Mexican and European Banks," Industrial Organization 0211014, EconWPA.
When requesting a correction, please mention this item's handle: RePEc:ids:ijfsmg:v:1:y:2006:i:4:p:400-421. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Graham Langley)
If references are entirely missing, you can add them using this form.