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Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes

  • Thierry Burger-Helmchen

L’objectif de cette étude est d’examiner le rapport entre la consommation de services pour développer la capacité à innover, la qualité des produits et la performance des entreprises. Nous employons des concepts de la théorie de l’entreprise basée sur des ressources, l’innovation, la qualité, ainsi qu’une formulation d’un cycle d’innovations dans et par les services. Ces éléments nous permettent de proposer un modèle qui décrit comment une entreprise peut atteindre un équilibre entre ses fonctions d’exploration et d’exploitation pour obtenir une meilleure croissance et une rentabilité plus élevée. Nous testons ce modèle sur un échantillon d’entreprises françaises et allemandes du secteur de la mécanique de précision industrielle. Les résultats que nous obtenons en utilisant une modélisation d’équations structurelles indiquent que (1) la consommation de services extérieurs innovants joue un rôle positif dans le développement de la qualité des produits et sur la performance des entreprises, (2) la consommation de services innovants influence positivement la capacité innovante de l’entreprise. Ces résultats permettent d’expliquer pourquoi les entreprises de mécanique de précision françaises obtiennent de moins bons résultats en termes d’efficience de production (exploitation) mais de meilleurs résultats en termes d’innovation (exploration) que les entreprises allemandes. L’étude statistique est complétée par une discussion sur la nature des services consommés par les entreprises des deux pays.

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Paper provided by Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg in its series Working Papers of BETA with number 2011-12.

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Date of creation: 2011
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Handle: RePEc:ulp:sbbeta:2011-12
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  1. repec:cmi:wpaper:cemi-report-2006-013 is not listed on IDEAS
  2. Thierry Burger-Helmchen & Patrick Llerena, 2008. "A case study of a creative start-up: governance, communities and knowledge management," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 125-146.
  3. Faridah Djellal & Fa�z Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
  4. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
  5. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services," Books, Edward Elgar, number 12734, March.
  6. Subramanian, A. & Nilakanta, S., 1996. "Organizational innovativeness: Exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance," Omega, Elsevier, vol. 24(6), pages 631-647, December.
  7. Barras, Richard, 1993. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 22(2), pages 101-102, April.
  8. Barras, Richard, 1990. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 19(3), pages 215-237, June.
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