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Team Incentives, Task Assignment, and Performance: A Field Experiment

Author

Listed:
  • Josse (J.) Delfgaauw

    (Erasmus University Rotterdam; Tinbergen Institute, The Netherlands)

  • Robert (A.J.) Dur

    (Erasmus University Rotterdam, CESifo Munich, and IZA Bonn)

  • Michiel Souverijn

    (Erasmus University Rotterdam)

Abstract

The performance of a work team commonly depends on the effort exerted by the team members as well as on the division of tasks among them. However, when leaders assign tasks to team members, performance is usually not the only consideration. Favouritism, employees' seniority, employees' preferences over tasks, and fairness considerations often play a role as well. Team incentives have the potential to curtail the role of these factors in favor of performance -- in particular when the incentive plan includes both the leader and the team members. This paper presents the results of a field experiment designed to study the effects of such team incentives on task assignment and performance. We introduce team incentives in a random subsets of 108 stores of a Dutch retail chain. We find no effect of the incentive, neither on task assignment nor on performance.

Suggested Citation

  • Josse (J.) Delfgaauw & Robert (A.J.) Dur & Michiel Souverijn, 2017. "Team Incentives, Task Assignment, and Performance: A Field Experiment," Tinbergen Institute Discussion Papers 17-090/VII, Tinbergen Institute.
  • Handle: RePEc:tin:wpaper:20170090
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    Cited by:

    1. Josse Delfgaauw & Robert Dur & Oke Onemu & Joeri Sol, 2022. "Team Incentives, Social Cohesion, and Performance: A Natural Field Experiment," Management Science, INFORMS, vol. 68(1), pages 230-256, January.
    2. Selay Sahan & Euan Phimister, 2022. "Worker Incentives in the Banking Industry," Journal of Financial Services Research, Springer;Western Finance Association, vol. 61(2), pages 259-284, April.
    3. Chao Lu & Yingyi Zhang & Yong‐Yeol Ahn & Ying Ding & Chenwei Zhang & Dandan Ma, 2020. "Co‐contributorship network and division of labor in individual scientific collaborations," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(10), pages 1162-1178, October.

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    More about this item

    Keywords

    Team incentives; Task assignment; Field experiment;
    All these keywords.

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects

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