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Human resource management practices and workers' job satisfaction


  • Alina Ileana Petrescu
  • Rob Simmons


Purpose - The purpose of this paper is to investigate the relationship between human resource management (HRM) practices and workers' overall job satisfaction and their satisfaction with pay. Design/methodology/approach - The paper uses British data from two different cross-sectional datasets. It estimates probit models with overall job satisfaction and satisfaction with pay as subjective dependent variables. Findings - After controlling for personal, job and firm characteristics, it is found that several HRM practices raise workers' overall job satisfaction and their satisfaction with pay. However, these effects are only significant for non-union members. Satisfaction with pay is higher where performance-related pay and seniority-based reward systems are in place. A pay structure that is perceived to be unequal is associated with a substantial reduction in both non-union members' overall job satisfaction and their satisfaction with pay. Although HRM practices can raise workers' job satisfaction, if workplace pay inequality widens as a consequence then non-union members may experience reduced job satisfaction. Research limitations/implications - The data sets used in the analysis are cross-sectional, presenting a snapshot of impacts of HRM practices on job satisfaction at a particular point in time. Dynamic effects are therefore not captured. Originality/value - The paper adds to the empirical literature on effects of HRM practices, focussing on impacts on both overall job satisfaction and satisfaction with pay. A novel feature of the paper is the use of two separate data sets to develop complementary empirical results.

Suggested Citation

  • Alina Ileana Petrescu & Rob Simmons, 2008. "Human resource management practices and workers' job satisfaction," International Journal of Manpower, Emerald Group Publishing, vol. 29(7), pages 651-667, November.
  • Handle: RePEc:eme:ijmpps:v:29:y:2008:i:7:p:651-667

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    Cited by:

    1. Pablo Ruiz-Palomino & Francisco Sáez-Martínez & Ricardo Martínez-Cañas, 2013. "Understanding Pay Satisfaction: Effects of Supervisor Ethical Leadership on Job Motivating Potential Influence," Journal of Business Ethics, Springer, vol. 118(1), pages 31-43, November.
    2. Marina Dabic & Marta Ortiz-De-Urbina-Criado & Ana M. Romero-Martínez, 2011. "Human resource management in entrepreneurial firms: a literature review," International Journal of Manpower, Emerald Group Publishing, vol. 32(1), pages 14-33, March.
    3. Ahmed Imran, Hunjra & Muhammad Irfan, Chani & Sher, Aslam & Muhammad, Azam & Kashif-Ur, Rehman, 2010. "Factors Affecting job satisfaction of employees in Pakistani banking sector," MPRA Paper 32130, University Library of Munich, Germany.
    4. Allen, Thomas & Whittaker, William & Sutton, Matt, 2017. "Does the proportion of pay linked to performance affect the job satisfaction of general practitioners?," Social Science & Medicine, Elsevier, vol. 173(C), pages 9-17.
    5. Ramon Bastida Vialcanet & Frederic Marimon & Lluís Carreras, 2015. "An empirical analysis of the effects of human resource management practices on job satisfaction in non-profit," Proceedings of Business and Management Conferences 3005348, International Institute of Social and Economic Sciences.
    6. M. Todd Royle, 2017. "The Mediating Effect Of Felt Accountability On The Relationship Between Personality And Job Satisfaction," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 10(1), pages 19-44.
    7. Deepak Bangwal & Prakash Tiwari & Pankaj Chamola, 2017. "Workplace Design Features, Job Satisfaction, and Organization Commitment," SAGE Open, , vol. 7(3), pages 21582440177, July.
    8. Ahmad Bodla, Ali & Hussain, Matloub & Chen, Chiyin, 2014. "Determinants of Job Satisfaction in Academic Professionals of Pakistan," Sukkur IBA Journal of Management and Business, Sukkur IBA University, vol. 1(1), pages 20-39, October.
    9. Muhammed Nawaz & Muhammad Irfan Shakoor & Syed Shahzaib Pirzada, 2013. "The Professional Development of Employees in Banks of Pakistan: A comparative study of public and private banks in Punjab Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 3(5), pages 89-110, October.
    10. José Manuel Lasierra & José Alberto Molina & Raquel Ortega, 2016. "How does work management improve job satisfaction? Evidence from Spain," Economics Bulletin, AccessEcon, vol. 36(2), pages 1202-1213.
    11. Spagnoli, Paola & Caetano, Antonio & Santos, Susana Correia, 2012. "Satisfaction with job aspects: Do patterns change over time?," Journal of Business Research, Elsevier, vol. 65(5), pages 609-616.
    12. Delfgaauw, Josse & Dur, Robert & Souverijn, Michiel, 2017. "Team Incentives, Task Assignment, and Performance: A Field Experiment," IZA Discussion Papers 11228, Institute of Labor Economics (IZA).
    13. Daehwan Kim & Chanmin Park & Hany Kim & Jeeyoon Kim, 2019. "Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events," Sustainability, MDPI, Open Access Journal, vol. 11(7), pages 1-18, March.
    14. Said ABUJUDEH, 2019. "The Role Of Human Resource Management In Employees’ Job Satisfaction And Organizational Commitment," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 20, pages 137-145, September.
    15. Yeh, Ying-Pin, 2014. "Exploring the impacts of employee advocacy on job satisfaction and organizational commitment: Case of Taiwanese airlines," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 94-100.
    16. Michael Beckmann & Thomas Cornelissen & Bern Schauenberg, 2009. "Fixed-term employment, work organization and job satisfaction: Evidence from German individual-level data," Working papers 2009/09, Faculty of Business and Economics - University of Basel.
    17. Joseph M. Ng’ang’a & Dishon Wanjere & Robert K.W. Egessa, 2015. "Influence of Technical Training on Organizational Performance of Sugar Industry in the South Nyanza Zone of Kenya," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(9), pages 106-124, September.
    18. Vicente Royuela & Jordi Suriñach, 2013. "Quality of Work and Aggregate Productivity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(1), pages 37-66, August.
    19. Sánchez-Sellero, Maria Carmen & Sánchez-Sellero, Pedro & Cruz-González, Maria Montserrat & Sánchez-Sellero, Francisco Javier, 2014. "Características organizacionais da satisfação no emprego na Espanha," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 54(5), September.


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