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Satisfaction with job aspects: Do patterns change over time?


  • Spagnoli, Paola
  • Caetano, Antonio
  • Santos, Susana Correia


This study examines the evolution of job satisfaction in a service organization over a six-year period. The following aspects affecting job satisfaction were examined: management practices, rewards, work climate and the work itself. Data were collected from employees of the same service organization on three separate occasions (N2001=297; N2003=222; N2007=243). The predicted model was tested using multi-group confirmatory factor analysis and a series of ANOVA was carried out to test differences regarding the job satisfaction aspects across the three waves. Results reveal the configurational invariance of satisfaction with job aspects in the three waves; satisfaction with each aspect contributes differently to the job satisfaction construct and individual evaluation of most of the aspects change across time. The main theoretical implication of this study resides in its contribution towards filling the literature gap on satisfaction with job aspects from a time perspective. The results suggest that managers should develop specific human resource practices in order to enhance different aspects of job satisfaction across time.

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  • Spagnoli, Paola & Caetano, Antonio & Santos, Susana Correia, 2012. "Satisfaction with job aspects: Do patterns change over time?," Journal of Business Research, Elsevier, vol. 65(5), pages 609-616.
  • Handle: RePEc:eee:jbrese:v:65:y:2012:i:5:p:609-616
    DOI: 10.1016/j.jbusres.2011.02.048

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    References listed on IDEAS

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    3. Helena Martins & Teresa Proença, 2012. "Minnesota Satisfaction Questionnaire – Psychometric Properties And Validation In A Population Of Portuguese Hospital Workers," FEP Working Papers 471, Universidade do Porto, Faculdade de Economia do Porto.
    4. Alegre, Inés & Mas-Machuca, Marta & Berbegal-Mirabent, Jasmina, 2016. "Antecedents of employee job satisfaction: Do they matter?," Journal of Business Research, Elsevier, vol. 69(4), pages 1390-1395.
    5. Muna M. Khoury, 2021. "Work-Life Balance Constructs and Job Satisfaction: Evidence from the Palestinian Investment Sector," International Business Research, Canadian Center of Science and Education, vol. 14(2), pages 1-13, February.
    6. Selvarajan, T.T. & Slattery, Jeffrey & Stringer, Donna Y., 2015. "Relationship between gender and work related attitudes: a study of temporary agency employees," Journal of Business Research, Elsevier, vol. 68(9), pages 1919-1927.
    7. Mariana Strenitzerová & Karol Achimský, 2019. "Employee Satisfaction and Loyalty as a Part of Sustainable Human Resource Management in Postal Sector," Sustainability, MDPI, Open Access Journal, vol. 11(17), pages 1-30, August.
    8. Louisa Coglan & Sean Pascoe & Gabriela Scheufele, 2021. "Availability of Non-Market Values to Inform Decision-Making in Australian Fisheries and Aquaculture: An Audit and Gap Analysis," Sustainability, MDPI, Open Access Journal, vol. 13(2), pages 1-18, January.
    9. Albert Tchey Agbenyegah, 2019. "An Assessment of the Employee Job Satisfaction: Views from Empirical Perspectives," Journal of Economics and Behavioral Studies, AMH International, vol. 11(2), pages 45-57.
    10. Eberegbe, Georgina & Giovanis, Eleftherios, 2020. "Exploring The Impact of Job Satisfaction Domains on Firm Performance: Evidence from Great Britain," MPRA Paper 104046, University Library of Munich, Germany.
    11. Alexandra Gkliati & Anna Saiti, 2016. "Job Satisfaction in the Health Care Sector: Empirical Evidence from Medical Care in Greece," European Journal of Economics and Business Studies Articles, European Center for Science Education and Research, vol. 2, May-Augus.

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