IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v63y2010i4p384-391.html
   My bibliography  Save this article

The influence of ethical climate on marketing employees' job attitudes and behaviors

Author

Listed:
  • DeConinck, James B.

Abstract

In this study, two data sets were used to test the validity of the Babin, Boles, and Robin (Babin BJ, Boles JS, Robin DP. Representing the perceived ethical work climate among marketing employees. J Acad Mark Sci 2000;28(3):345-358.) measure of ethical work climate and its relationship with role stress, pay satisfaction, supervisor satisfaction, organizational commitment, performance, and turnover. The results indicated that ethical work climate is a multidimensional construct and that its dimensions influence marketing employees' job attitudes and job behaviors. Facets of job satisfaction and organizational commitment mediated the relationship between ethical work climate and turnover intentions and turnover.

Suggested Citation

  • DeConinck, James B., 2010. "The influence of ethical climate on marketing employees' job attitudes and behaviors," Journal of Business Research, Elsevier, vol. 63(4), pages 384-391, April.
    • Handle: RePEc:eee:jbrese:v:63:y:2010:i:4:p:384-391
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148-2963(09)00119-2
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jaramillo, Fernando & Mulki, Jay Prakash & Marshall, Greg W., 2005. "A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research," Journal of Business Research, Elsevier, vol. 58(6), pages 705-714, June.
    2. Treviño, Linda Klebe & Butterfield, Kenneth D. & McCabe, Donald L., 1998. "The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors," Business Ethics Quarterly, Cambridge University Press, vol. 8(3), pages 447-476, July.
    3. Chonko, Lawrence B. & Hunt, Shelby D., 1985. "Ethics and marketing management: An empirical examination," Journal of Business Research, Elsevier, vol. 13(4), pages 339-359, August.
    4. DeConinck, James & Bachmann, Duane, 2005. "An analysis of turnover among retail buyers," Journal of Business Research, Elsevier, vol. 58(7), pages 874-882, July.
    5. Kaptein, S.P. & Schwartz, M.S., 2007. "The Effectiveness of Business Codes: A Critical Examination of Existing Studies and the Development of an Integrated Research Model," ERIM Report Series Research in Management ERS-2007-030-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    6. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    7. Jay Mulki & Jorge Jaramillo & William Locander, 2008. "Effect of Ethical Climate on Turnover Intention: Linking Attitudinal- and Stress Theory," Journal of Business Ethics, Springer, vol. 78(4), pages 559-574, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. M. Fernanda Wagstaff & Gabriela L. Flores & Albert Cannella & Sayan Sarkar & Christine Choirat, 2021. "Construct Validity of Unobtrusive Measures of Organizational Ethical Climates," Corporate Reputation Review, Palgrave Macmillan, vol. 24(3), pages 158-177, August.
    2. Silvija Vig & Ksenija Dumicic, 2016. "Impact of commitment to business ethics to nonfinancial business performance," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 14(2), pages 165-181.
    3. Katrina M. Brownell & Audra Quinn & Mark T. Bolinger, 2024. "The Triad Divided: A Curvilinear Mediation Model Linking Founder Machiavellianism, Narcissism, and Psychopathy to New Venture Performance," Entrepreneurship Theory and Practice, , vol. 48(1), pages 310-348, January.
    4. K. Praveen Parboteeah & Matthias Weiss & Martin Hoegl, 2024. "Ethical Climates Across National Contexts: A Meta-Analytical Investigation," Journal of Business Ethics, Springer, vol. 189(3), pages 573-590, January.
    5. Brownell, Katrina M. & McMullen, Jeffery S. & O'Boyle, Ernest H., 2021. "Fatal attraction: A systematic review and research agenda of the dark triad in entrepreneurship," Journal of Business Venturing, Elsevier, vol. 36(3).
    6. Spagnoli, Paola & Caetano, Antonio & Santos, Susana Correia, 2012. "Satisfaction with job aspects: Do patterns change over time?," Journal of Business Research, Elsevier, vol. 65(5), pages 609-616.
    7. Mulki, Jay & Lassk, Felicia G., 2019. "Joint impact of ethical climate and external work locus of control on job meaningfulness," Journal of Business Research, Elsevier, vol. 99(C), pages 46-56.
    8. Sandra Castro‐González & Belén Bande & Takuma Kimura, 2019. "How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(3), pages 548-558, May.
    9. Jim DeConinck & Mary Beth DeConinck & Debasish Banerjee, 2013. "Outcomes of an Ethical Work Climate among Salespeople," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(4), pages 1-8, July.
    10. Chiu, Chao-Min & Cheng, Hsiang-Lan & Huang, Hsin-Yi & Chen, Chieh-Fan, 2013. "Exploring individuals’ subjective well-being and loyalty towards social network sites from the perspective of network externalities: The Facebook case," International Journal of Information Management, Elsevier, vol. 33(3), pages 539-552.
    11. Gross, Hellen P. & Ingerfurth, Stefan & Willems, Jurgen, 2021. "Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention," Journal of Business Research, Elsevier, vol. 134(C), pages 405-413.
    12. Behera, Rajat Kumar & Bala, Pradip Kumar & Rana, Nripendra P. & Irani, Zahir, 2023. "Responsible natural language processing: A principlist framework for social benefits," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    13. Lilian Otaye-Ebede & Samah Shaffakat & Scott Foster, 2020. "A Multilevel Model Examining the Relationships Between Workplace Spirituality, Ethical Climate and Outcomes: A Social Cognitive Theory Perspective," Journal of Business Ethics, Springer, vol. 166(3), pages 611-626, October.
    14. Yuhyung Shin, 2012. "CEO Ethical Leadership, Ethical Climate, Climate Strength, and Collective Organizational Citizenship Behavior," Journal of Business Ethics, Springer, vol. 108(3), pages 299-312, July.
    15. Chiu, Chao-Min & Huang, Hsin-Yi & Cheng, Hsiang-Lan & Sun, Pei-Chen, 2015. "Understanding online community citizenship behaviors through social support and social identity," International Journal of Information Management, Elsevier, vol. 35(4), pages 504-519.
    16. Jaramillo, Fernando & Mulki, Jay Prakash & Boles, James S., 2013. "Bringing meaning to the sales job: The effect of ethical climate and customer demandingness," Journal of Business Research, Elsevier, vol. 66(11), pages 2301-2307.
    17. Touzani, Mourad & Hirschman, Elizabeth C. & Hechiche Salah, Lamia, 2016. "Retail stressors in the Middle East/North Africa region," Journal of Business Research, Elsevier, vol. 69(2), pages 726-735.
    18. Sedat Celik & Bekir Bora Dedeoglu & Ali Ýnanýr, 2015. "Relationship Between Ethical Leadership, Organizational Commitment and Job Satisfaction at Hotel Organizations," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 15(1), pages 53-63.
    19. DeConinck, James B., 2015. "Outcomes of ethical leadership among salespeople," Journal of Business Research, Elsevier, vol. 68(5), pages 1086-1093.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dheeraj Sharma & Shaheen Borna & James Stearns, 2009. "An Investigation of the Effects of Corporate Ethical Values on Employee Commitment and Performance: Examining the Moderating Role of Perceived Fairness," Journal of Business Ethics, Springer, vol. 89(2), pages 251-260, October.
    2. Baker, Thomas L. & Hunt, Tammy G. & Andrews, Martha C., 2006. "Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values," Journal of Business Research, Elsevier, vol. 59(7), pages 849-857, July.
    3. Hsieh, Hui-Hsien & Wang, Yau-De, 2016. "Linking perceived ethical climate to organizational deviance: The cognitive, affective, and attitudinal mechanisms," Journal of Business Research, Elsevier, vol. 69(9), pages 3600-3608.
    4. Sebastian Goebel & Barbara E. Weißenberger, 2017. "The Relationship Between Informal Controls, Ethical Work Climates, and Organizational Performance," Journal of Business Ethics, Springer, vol. 141(3), pages 505-528, March.
    5. Kevin J. Shanahan & Christopher D. Hopkins, 2019. "Level of Agreement Between Sales Managers and Salespeople on the Need for Internal Virtue Ethics and a Direct Path from Satisfaction with Manager to Turnover Intent," Journal of Business Ethics, Springer, vol. 159(3), pages 837-848, October.
    6. Rajesh Srivastava & Thomas Tang, 2015. "Coping Intelligence: Coping Strategies and Organizational Commitment Among Boundary Spanning Employees," Journal of Business Ethics, Springer, vol. 130(3), pages 525-542, September.
    7. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
    8. M. Guerci & Giovanni Radaelli & Elena Siletti & Stefano Cirella & A. Rami Shani, 2015. "The Impact of Human Resource Management Practices and Corporate Sustainability on Organizational Ethical Climates: An Employee Perspective," Journal of Business Ethics, Springer, vol. 126(2), pages 325-342, January.
    9. Kaptein, S.P. & Schwartz, M.S., 2007. "The Effectiveness of Business Codes: A Critical Examination of Existing Studies and the Development of an Integrated Research Model," ERIM Report Series Research in Management ERS-2007-030-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    10. Symphorien Ntibagirirwa, 2009. "Cultural Values, Economic Growth and Development," Journal of Business Ethics, Springer, vol. 84(3), pages 297-311, February.
    11. Edmondson, Diane R. & Boyer, Stefanie L., 2013. "The Moderating Effect of the Boundary Spanning Role on Perceived Supervisory Support: A Meta-Analytic Review," Journal of Business Research, Elsevier, vol. 66(11), pages 2186-2192.
    12. Mari Huhtala & Taru Feldt & Katriina Hyvönen & Saija Mauno, 2013. "Ethical Organisational Culture as a Context for Managers’ Personal Work Goals," Journal of Business Ethics, Springer, vol. 114(2), pages 265-282, May.
    13. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas & Joan Fontrodona, 2013. "Ethical Culture and Employee Outcomes: The Mediating Role of Person-Organization Fit," Journal of Business Ethics, Springer, vol. 116(1), pages 173-188, August.
    14. Lilian Otaye-Ebede & Samah Shaffakat & Scott Foster, 2020. "A Multilevel Model Examining the Relationships Between Workplace Spirituality, Ethical Climate and Outcomes: A Social Cognitive Theory Perspective," Journal of Business Ethics, Springer, vol. 166(3), pages 611-626, October.
    15. Ruiz Palomino, Pablo & Ruiz Amaya, Carmen & Martínez Cañas, Ricardo, 2012. "Cultura Organizacional Ética Y Generación De Valor Sostenible / Ethical Organizational Culture And Sustainable Value Generation," Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 18(1), pages 17-31.
    16. Laurent Auzoult & Crisanta-Alina Mazilescu, 2021. "Ethical Climate as Social Norm: Impact on Judgements and Behavioral Intentions in the Workplace," IJERPH, MDPI, vol. 18(11), pages 1-9, June.
    17. Sandra Castro‐González & Belén Bande & Takuma Kimura, 2019. "How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(3), pages 548-558, May.
    18. Tabea Franziska Hirth-Goebel & Barbara E. Weißenberger, 2019. "Management accountants and ethical dilemmas: How to promote ethical intention?," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 30(3), pages 287-322, October.
    19. Sean Valentine & Terri Rittenburg, 2007. "The Ethical Decision Making of Men and Women Executives in International Business Situations," Journal of Business Ethics, Springer, vol. 71(2), pages 125-134, March.
    20. Chu-Mei Liu & Chou-Kang Chiu, 2020. "Modeling turnover intention and job performance: the moderation of perceived benevolent climate," Review of Managerial Science, Springer, vol. 14(3), pages 611-631, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:63:y:2010:i:4:p:384-391. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.