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Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce


  • Schwepker, Charles Jr.


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  • Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
  • Handle: RePEc:eee:jbrese:v:54:y:2001:i:1:p:39-52

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    References listed on IDEAS

    1. Naumann, Earl & Shannon, Patrick, 1992. "What is customer-driven marketing?," Business Horizons, Elsevier, vol. 35(6), pages 44-52.
    2. Downey, H. Kirk & Hellriegel, Don & Phelps, Martha & Slocum, John Jr., 1974. "Organizational climate and job satisfaction: a comparative analysis," Journal of Business Research, Elsevier, vol. 2(3), pages 233-248, July.
    3. Ostroff, Cheri, 1993. "The Effects of Climate and Personal Influences on Individual Behavior and Attitudes in Organizations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 56(1), pages 56-90, October.
    4. Dubinsky, Alan J. & Hartley, Steven W., 1986. "Antecedents of retail salesperson performance: A path-analytic perspective," Journal of Business Research, Elsevier, vol. 14(3), pages 253-268, June.
    5. Comer, James M. & Machleit, Karen A. & Lagace, Rosemary R., 1989. "Psychometric assessment of a reduced version of INDSALES," Journal of Business Research, Elsevier, vol. 18(4), pages 291-302, June.
    6. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    7. Johnston, Mark W. & Futrell, Charles M., 1989. "Functional salesforce turnover: An empirical investigation into the positive effects of turnover," Journal of Business Research, Elsevier, vol. 18(2), pages 141-157, March.
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    Cited by:

    1. Bush, Alan J. & Bush, Victoria D. & Orr, Linda M. & Rocco, Richard A., 2007. "Sales technology: Help or hindrance to ethical behaviors and productivity?," Journal of Business Research, Elsevier, vol. 60(11), pages 1198-1205, November.
    2. DeConinck, James B., 2011. "The effects of ethical climate on organizational identification, supervisory trust, and turnover among salespeople," Journal of Business Research, Elsevier, vol. 64(6), pages 617-624, June.
    3. Baker, Thomas L. & Hunt, Tammy G. & Andrews, Martha C., 2006. "Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values," Journal of Business Research, Elsevier, vol. 59(7), pages 849-857, July.
    4. Jan Lepoutre & Aimé Heene, 2006. "Investigating the Impact of Firm Size on Small Business Social Responsibility: A Critical Review," Journal of Business Ethics, Springer, vol. 67(3), pages 257-273, September.
    5. Koonmee, Kalayanee & Singhapakdi, Anusorn & Virakul, Busaya & Lee, Dong-Jin, 2010. "Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand," Journal of Business Research, Elsevier, vol. 63(1), pages 20-26, January.
    6. Jaramillo, Fernando & Mulki, Jay Prakash & Marshall, Greg W., 2005. "A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research," Journal of Business Research, Elsevier, vol. 58(6), pages 705-714, June.
    7. Hartmann, Nathaniel N. & Rutherford, Brian N. & Hamwi, G. Alexander & Friend, Scott B., 2013. "The effects of mentoring on salesperson commitment," Journal of Business Research, Elsevier, vol. 66(11), pages 2294-2300.

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