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Factors Affecting job satisfaction of employees in Pakistani banking sector


  • Ahmed Imran, Hunjra
  • Muhammad Irfan, Chani
  • Sher, Aslam
  • Muhammad, Azam
  • Kashif-Ur, Rehman


The job satisfaction has got tremendous attention in organizational research. The focus of this study is to determine the impact of various human resource management practices like job autonomy, team work environment and leadership behavior on job satisfaction. It also investigates the major determinants of job satisfaction in Pakistani banking sector. This study further evaluates the level of difference in job satisfaction among male and female employees. The sample of the study consisted of 450 employees working in different banks of Rawalpindi, Islamabad and Lahore through the questionnaire, of which 295 were returned and processed. SPSS was used to analyze the data, using Independent Sample T Test, Correlation and regression analysis. There is a positive and significant link between job satisfaction and human recourse management practices like team work environment, job autonomy and behavior of leadership. From the findings of the study, it is also inferred that male and female workers have significantly different level of job satisfaction.

Suggested Citation

  • Ahmed Imran, Hunjra & Muhammad Irfan, Chani & Sher, Aslam & Muhammad, Azam & Kashif-Ur, Rehman, 2010. "Factors Affecting job satisfaction of employees in Pakistani banking sector," MPRA Paper 32130, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:32130

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    References listed on IDEAS

    1. Ward-Warmedinger, Melanie E. & Sloane, Peter J., 1999. "Job Satisfaction within the Scottish Academic Profession," IZA Discussion Papers 38, Institute for the Study of Labor (IZA).
    2. Nicholas Bloom & John Van Reenen, 2007. "Measuring and Explaining Management Practices Across Firms and Countries," The Quarterly Journal of Economics, Oxford University Press, vol. 122(4), pages 1351-1408.
    3. Alina Ileana Petrescu & Rob Simmons, 2008. "Human resource management practices and workers' job satisfaction," International Journal of Manpower, Emerald Group Publishing, vol. 29(7), pages 651-667, November.
    4. repec:lan:wpaper:1022 is not listed on IDEAS
    5. Nguyen, Anh & Taylor, Jim & Bradley, Steve, 2003. "Relative pay and job satisfaction: some new evidence," MPRA Paper 1382, University Library of Munich, Germany.
    6. Luc Sels & Sophie De Winne & Johan Maes & Jeroen Delmotte & Dries Faems & Anneleen Forrier, 2006. "Unravelling the HRM-Performance Link: Value-Creating and Cost-Increasing Effects of Small Business HRM," Journal of Management Studies, Wiley Blackwell, vol. 43(2), pages 319-342, March.
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    Cited by:

    1. Usman SHAH & Jangraiz KHAN, 2015. "An Analysis of the Factors Affecting Turnover Intensions: Evidence from Private Sector Universities of Peshawar," Journal of Social and Administrative Sciences, KSP Journals, vol. 2(3), pages 144-152, September.
    2. Muhammad Rafique Shaikh & Raza Ali Tunio & Imran Ahmed Shah, 2017. "Factors Affecting to Employee’s Performance. A Study of Islamic Banks," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 7(1), pages 312-321, January.
    3. Marek Botek & Olga Kutnohorská & Filip Kovářík, 2016. "Job satisfaction in a municipality," Ekonomika a Management, University of Economics, Prague, vol. 2016(4).
    4. Efstathios Dimitriadis & Anna Sarafidou & Despoina Kaltsidou, 2014. "The Impact of Effective Human Resource Management Practices on Job Satisfaction: The Case of National Bank of Greece," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 57-76.

    More about this item


    Human resource management practices; job satisfaction; employees; banking sector;

    JEL classification:

    • E24 - Macroeconomics and Monetary Economics - - Consumption, Saving, Production, Employment, and Investment - - - Employment; Unemployment; Wages; Intergenerational Income Distribution; Aggregate Human Capital; Aggregate Labor Productivity
    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • E44 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Financial Markets and the Macroeconomy

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