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A study measuring the effect of pay, promotion and training on job satisfaction in pakistani service industry


  • Butt, Babar Zaheer
  • Rehman, Kashif Ur
  • Safwan, Nadeem


Job satisfaction has long been an important and interesting area in organizational research. More recently, considerable attention has been focused on the concept of job satisfaction and factors that affect it. A major reason for the tremendous interest in this work attitude is that it has been consistently found to be related to important employee behaviors, such as turnover, absenteeism, and job performance. The objective of this study is to analyze the effect of human resource practices such as pay, promotion and training on job satisfaction. The sample of this study consisted of 150 employees of both private and public sector service organizations in the vicinity of twin cities of Rawalpindi and Islamabad. A questionnaire was used to gather data regarding above mentioned variables and demographic characteristics of the respondents. Data then analyzed with the help of SPSS using regression analysis and Independent Sample T Test. A positive and significant relationship was found between job satisfaction and factors like compensation, training and promotion. The study can be helpful for the employers to design their human resource strategies according to the changing socio-economic environment in the country.

Suggested Citation

  • Butt, Babar Zaheer & Rehman, Kashif Ur & Safwan, Nadeem, 2007. "A study measuring the effect of pay, promotion and training on job satisfaction in pakistani service industry," MPRA Paper 54431, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:54431

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    References listed on IDEAS

    1. Ward-Warmedinger, Melanie E. & Sloane, Peter J., 1999. "Job Satisfaction within the Scottish Academic Profession," IZA Discussion Papers 38, Institute for the Study of Labor (IZA).
    2. repec:lan:wpaper:1022 is not listed on IDEAS
    3. Nguyen, Anh & Taylor, Jim & Bradley, Steve, 2003. "Relative pay and job satisfaction: some new evidence," MPRA Paper 1382, University Library of Munich, Germany.
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    Cited by:

    1. Efstathios Dimitriadis & Anna Sarafidou & Despoina Kaltsidou, 2014. "The Impact of Effective Human Resource Management Practices on Job Satisfaction: The Case of National Bank of Greece," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 57-76.

    More about this item


    Job Satisfaction; Work Attitude; Turnover and Job Performance Introduction;

    JEL classification:

    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects


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