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Smarter Task Assignment or Greater Effort: The Impact of Incentives on Team Performance

Author

Listed:
  • Simon Burgess
  • Carol Propper
  • Marisa Ratto
  • StephanievonHinke KesslerScholder
  • Emma Tominey

Abstract

We use an experiment to study the impact of team-based incentives, exploiting rich data from personnel records and management information systems. Using a triple difference design, we show that the incentive scheme had an impact on team performance, even with quite large teams. We examine whether this effect was due to increased effort from workers or strategic task reallocation. We find that the provision of financial incentives did raise individual performance but that managers also disproportionately reallocated efficient workers to the incentivised tasks. We show that this reallocation was the more important contributor to the overall outcome. Copyright © The Author(s). Journal compilation © Royal Economic Society 2009.

Suggested Citation

  • Simon Burgess & Carol Propper & Marisa Ratto & StephanievonHinke KesslerScholder & Emma Tominey, 2010. "Smarter Task Assignment or Greater Effort: The Impact of Incentives on Team Performance," Economic Journal, Royal Economic Society, vol. 120(547), pages 968-989, September.
  • Handle: RePEc:ecj:econjl:v:120:y:2010:i:547:p:968-989
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    JEL classification:

    • J33 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs - - - Compensation Packages; Payment Methods
    • J38 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs - - - Public Policy

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