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Workplace surveillance: A systematic review, integrative framework, and research agenda

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  • Kayas, Oliver G.

Abstract

Workplace surveillance has been a relevant issue in scholarly studies since the 1960s. However, given its interdisciplinary nature, research on workplace surveillance is highly fragmented and disjointed, leaving many unanswered questions. A systematic review was therefore conducted to unveil its antecedents, unpack its outcomes, and reveal its conceptual foundations. The review combined a concept-centric framework with a multilevel framework to provide nuanced insights into the literature from organisational, managerial, and employee perspectives. As a result, the review provides a detailed understanding of the tensions, contradictions, and challenges related to existing theorisations of workplace surveillance. A key contribution of this review is the synthesis of the findings into a comprehensive integrative conceptual framework that provides a succinct and informed summary of the antecedents, outcomes, and conceptual foundations that influence research on workplace surveillance. The systematic review also offers a research agenda to help advance the field of workplace surveillance.

Suggested Citation

  • Kayas, Oliver G., 2023. "Workplace surveillance: A systematic review, integrative framework, and research agenda," Journal of Business Research, Elsevier, vol. 168(C).
    • Handle: RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323005714
    DOI: 10.1016/j.jbusres.2023.114212
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