IDEAS home Printed from https://ideas.repec.org/a/taf/rpxmxx/v21y2019i8p1170-1190.html
   My bibliography  Save this article

Resisting government rendered surveillance in a local authority

Author

Listed:
  • Oliver G. Kayas
  • Tony Hines
  • Rachel McLean
  • Gillian H. Wright

Abstract

The paper illustrates and discusses how the performance management systems in a UK local authority are transformed into a surveillance system. A case study analysis reveals that the surveillance is engendered by central government and enacted by senior managers who conform to policies demanding the introduction of strict performance management systems that dehumanize work processes because employees are deemed untrustworthy. The paper shows that employees resist this government rendered surveillance because they believe it undermines their interests as well as the interests of the public by damaging the quality of the services delivered.

Suggested Citation

  • Oliver G. Kayas & Tony Hines & Rachel McLean & Gillian H. Wright, 2019. "Resisting government rendered surveillance in a local authority," Public Management Review, Taylor & Francis Journals, vol. 21(8), pages 1170-1190, August.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1170-1190
    DOI: 10.1080/14719037.2018.1544661
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2018.1544661
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14719037.2018.1544661?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Adams, Ian T., 2022. "Modeling Officer Perceptions of Body-worn Cameras: A National Survey," Thesis Commons fnxbg, Center for Open Science.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1170-1190. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/rpxm .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.