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Koen W. De Bock

Personal Details

First Name:Koen
Middle Name:W.
Last Name:De Bock
Suffix:
RePEc Short-ID:pde761
http://www.koendebock.be

Affiliation

Audencia Nantes École de Management

Nantes, France
http://www.audencia.com/
RePEc:edi:audenfr (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. K. Coussement & K.W. de Bock, 2013. "Textual Customer Data Handling for Quantitative Marketing Analysis," Post-Print hal-00836249, HAL.
  2. K. Coussement & K.W. de Bock & S.A. Neslin, 2013. "Advanced database marketing : innovative méthodologies and applications for managing Customer relationships," Post-Print hal-00821524, HAL.
  3. K. de Bock & K. Coussement, 2013. "Ensemble Learning in Database Marketing," Post-Print hal-00836258, HAL.
  4. K. Coussement & K.W. de Bock, 2013. "Text mining for database marketing," Post-Print hal-00821536, HAL.
  5. K. Coussement & K.W. de Bock, 2013. "Customer Churn Prediction in the Online Gambling Industry: The Beneficial Effect of Ensemble Learning," Post-Print hal-00788063, HAL.
  6. K. Coussement & F.A.M. van den Bossche & K.W. de Bock, 2012. "Data Accuracy's Impact on Segmentation Performance: Benchmarking RFM Analysis, Logistic Regression, and Decision Trees," Post-Print hal-00788060, HAL.
  7. K. W. De Bock & D. Van Den Poel, 2012. "Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/805, Ghent University, Faculty of Economics and Business Administration.
  8. K.W. de Bock & D. van den Poel, 2012. "Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models," Post-Print hal-00800148, HAL.
  9. K. W. De Bock & D. Van Den Poel, 2011. "An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/717, Ghent University, Faculty of Economics and Business Administration.
  10. De Bock, Koen W & Coussement, Kristof & Van den Poel, Dirk, 2010. "Ensemble classification based on generalized additive models," Working Papers 2010/02, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
  11. K.W. de Bock & D. van den Poel, 2010. "Ensembles of probability estimation trees for Customer churn prediction," Post-Print hal-00821676, HAL.
  12. K. W. De Bock & D. Van Den Poel & S. Manigart, 2009. "Predicting web site audience demographics for web advertising targeting using multi-web site clickstream data," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 09/618, Ghent University, Faculty of Economics and Business Administration.

Articles

  1. Coussement, Kristof & Van den Bossche, Filip A.M. & De Bock, Koen W., 2014. "Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees," Journal of Business Research, Elsevier, vol. 67(1), pages 2751-2758.
  2. Coussement, Kristof & De Bock, Koen W., 2013. "Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning," Journal of Business Research, Elsevier, vol. 66(9), pages 1629-1636.
  3. De Bock, Koen W. & Coussement, Kristof & Van den Poel, Dirk, 2010. "Ensemble classification based on generalized additive models," Computational Statistics & Data Analysis, Elsevier, vol. 54(6), pages 1535-1546, June.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. K. Coussement & K.W. de Bock, 2013. "Textual Customer Data Handling for Quantitative Marketing Analysis," Post-Print hal-00836249, HAL.

    Cited by:

    1. Nathalie Demoulin & Kristof Coussement, 2018. "Acceptance of text-mining systems: The signaling role of information quality," Post-Print hal-02111772, HAL.

  2. K. Coussement & K.W. de Bock & S.A. Neslin, 2013. "Advanced database marketing : innovative méthodologies and applications for managing Customer relationships," Post-Print hal-00821524, HAL.

    Cited by:

    1. Arno de Caigny & Kristof Coussement & Koen W. de Bock & Stefan Lessmann, 2019. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," Post-Print hal-02275958, HAL.
    2. Ashwin Aravindakshan & Olivier Rubel & Oliver Rutz, 2015. "Managing Blood Donations with Marketing," Marketing Science, INFORMS, vol. 34(2), pages 269-280, March.
    3. De Caigny, Arno & Coussement, Kristof & De Bock, Koen W. & Lessmann, Stefan, 2020. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," International Journal of Forecasting, Elsevier, vol. 36(4), pages 1563-1578.

  3. K. Coussement & K.W. de Bock, 2013. "Customer Churn Prediction in the Online Gambling Industry: The Beneficial Effect of Ensemble Learning," Post-Print hal-00788063, HAL.

    Cited by:

    1. Ma, Rui & Mao, Di & Cao, Dongmei & Luo, Shuai & Gupta, Suraksha & Wang, Yichuan, 2024. "From vineyard to table: Uncovering wine quality for sales management through machine learning," Journal of Business Research, Elsevier, vol. 176(C).
    2. Steven Debaere & Floris Devriendt & Johanna Brunneder & Wouter Verbeke & Tom de Ruyck & Kristof Coussement, 2019. "Reducing inferior member community participation using uplift modeling: Evidence from a field experiment," Post-Print hal-02990787, HAL.
    3. Chou, Ping & Chuang, Howard Hao-Chun & Chou, Yen-Chun & Liang, Ting-Peng, 2022. "Predictive analytics for customer repurchase: Interdisciplinary integration of buy till you die modeling and machine learning," European Journal of Operational Research, Elsevier, vol. 296(2), pages 635-651.
    4. Eva Ascarza & Oded Netzer & Bruce G. S. Hardie, 2018. "Some Customers Would Rather Leave Without Saying Goodbye," Marketing Science, INFORMS, vol. 37(1), pages 54-77, January.
    5. Chen, Yan & Zhang, Lei & Zhao, Yulu & Xu, Bing, 2022. "Implementation of penalized survival models in churn prediction of vehicle insurance," Journal of Business Research, Elsevier, vol. 153(C), pages 162-171.
    6. Petra Posedel v{S}imovi'c & Davor Horvatic & Edward W. Sun, 2021. "Classifying variety of customer's online engagement for churn prediction with mixed-penalty logistic regression," Papers 2105.07671, arXiv.org, revised Jul 2021.
    7. Graham, Byron & Bonner, Karen, 2022. "One size fits all? Using machine learning to study heterogeneity and dominance in the determinants of early-stage entrepreneurship," Journal of Business Research, Elsevier, vol. 152(C), pages 42-59.
    8. Rehman, Obaid Ur & Zhou, Zihan & Wu, Kai & Li, Wen, 2024. "From courtrooms to corporations: The effect of bankruptcy court establishment on firm acquisitions," Finance Research Letters, Elsevier, vol. 61(C).
    9. Petra P. Šimović & Claire Y. T. Chen & Edward W. Sun, 2023. "Classifying the Variety of Customers’ Online Engagement for Churn Prediction with a Mixed-Penalty Logistic Regression," Computational Economics, Springer;Society for Computational Economics, vol. 61(1), pages 451-485, January.
    10. Feng, Yi & Yin, Yunqiang & Wang, Dujuan & Dhamotharan, Lalitha, 2022. "A dynamic ensemble selection method for bank telemarketing sales prediction," Journal of Business Research, Elsevier, vol. 139(C), pages 368-382.
    11. Chandrasekhar Valluri & Sudhakar Raju & Vivek H. Patil, 2022. "Customer determinants of used auto loan churn: comparing predictive performance using machine learning techniques," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(3), pages 279-296, September.
    12. Tripathi Manas & Kumar Saurabh & Inani Sarveshwar Kumar, 2021. "Exchange Rate Forecasting Using Ensemble Modeling for Better Policy Implications," Journal of Time Series Econometrics, De Gruyter, vol. 13(1), pages 43-71, January.
    13. Matthias Bogaert & Lex Delaere, 2023. "Ensemble Methods in Customer Churn Prediction: A Comparative Analysis of the State-of-the-Art," Mathematics, MDPI, vol. 11(5), pages 1-28, February.
    14. Sarkar, Mainak & De Bruyn, Arnaud, 2021. "LSTM Response Models for Direct Marketing Analytics: Replacing Feature Engineering with Deep Learning," Journal of Interactive Marketing, Elsevier, vol. 53(C), pages 80-95.
    15. Meire, Matthijs, 2021. "Customer comeback: Empirical insights into the drivers and value of returning customers," Journal of Business Research, Elsevier, vol. 127(C), pages 193-205.
    16. Chen, Xun-Qi & Ma, Chao-Qun & Ren, Yi-Shuai & Lei, Yu-Tian & Huynh, Ngoc Quang Anh & Narayan, Seema, 2023. "Explainable artificial intelligence in finance: A bibliometric review," Finance Research Letters, Elsevier, vol. 56(C).
    17. Koen W. de Bock & Arno de Caigny, 2021. "Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling," Post-Print hal-03391564, HAL.
    18. Boto Ferreira, Mário & Costa Pinto, Diego & Maurer Herter, Márcia & Soro, Jerônimo & Vanneschi, Leonardo & Castelli, Mauro & Peres, Fernando, 2021. "Using artificial intelligence to overcome over-indebtedness and fight poverty," Journal of Business Research, Elsevier, vol. 131(C), pages 411-425.
    19. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Stylos, Nikolaos, 2017. "‘You will like it!’ using open data to predict tourists' response to a tourist attraction," Tourism Management, Elsevier, vol. 60(C), pages 430-438.
    20. Gattermann-Itschert, Theresa & Thonemann, Ulrich W., 2021. "How training on multiple time slices improves performance in churn prediction," European Journal of Operational Research, Elsevier, vol. 295(2), pages 664-674.
    21. Johannes Habel & Sascha Alavi & Nicolas Heinitz, 2023. "A theory of predictive sales analytics adoption," AMS Review, Springer;Academy of Marketing Science, vol. 13(1), pages 34-54, June.
    22. Louis Geiler & Séverine Affeldt & Mohamed Nadif, 2022. "A survey on machine learning methods for churn prediction," Post-Print hal-03824873, HAL.
    23. Wei Liu & Zongshui Wang & Hong Zhao, 2020. "Comparative study of customer relationship management research from East Asia, North America and Europe: A bibliometric overview," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(4), pages 735-757, December.
    24. Jeremy K. Nguyen & Adam Karg & Abbas Valadkhani & Heath McDonald, 2022. "Predicting individual event attendance with machine learning: a ‘step-forward’ approach," Applied Economics, Taylor & Francis Journals, vol. 54(27), pages 3138-3153, June.
    25. Wee How Khoh & Ying Han Pang & Shih Yin Ooi & Lillian-Yee-Kiaw Wang & Quan Wei Poh, 2023. "Predictive Churn Modeling for Sustainable Business in the Telecommunication Industry: Optimized Weighted Ensemble Machine Learning," Sustainability, MDPI, vol. 15(11), pages 1-21, May.
    26. Mitrović, Sandra & Baesens, Bart & Lemahieu, Wilfried & De Weerdt, Jochen, 2018. "On the operational efficiency of different feature types for telco Churn prediction," European Journal of Operational Research, Elsevier, vol. 267(3), pages 1141-1155.
    27. De Caigny, Arno & Coussement, Kristof & De Bock, Koen W., 2018. "A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees," European Journal of Operational Research, Elsevier, vol. 269(2), pages 760-772.

  4. K. Coussement & F.A.M. van den Bossche & K.W. de Bock, 2012. "Data Accuracy's Impact on Segmentation Performance: Benchmarking RFM Analysis, Logistic Regression, and Decision Trees," Post-Print hal-00788060, HAL.

    Cited by:

    1. Lingfeng Dong & Ting Ji & Jie Zhang, 2022. "Effects of Conversation Politeness on Hiring Decision in Online Labor Markets: An Inverted U-Shaped Relationship Exploration," Sustainability, MDPI, vol. 14(22), pages 1-11, November.
    2. Horvat Ivan & Pejić Bach Mirjana & Merkač Skok Marjana, 2014. "Decision Tree Approach to Discovering Fraud in Leasing Agreements," Business Systems Research, Sciendo, vol. 5(2), pages 61-71, September.
    3. Chen, Yanhong & Liu, Luning & Zheng, Dequan & Li, Bin, 2023. "Estimating travellers’ value when purchasing auxiliary services in the airline industry based on the RFM model," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    4. Dolnicar, Sara & Grün, Bettina & Leisch, Friedrich, 2016. "Increasing sample size compensates for data problems in segmentation studies," Journal of Business Research, Elsevier, vol. 69(2), pages 992-999.
    5. Wang, Ying & Lan, Jiahui & Pan, Jialing & Fang, Lin, 2024. "How do consumers’ attitudes differ across their basic characteristics toward live-streaming commerce of green agricultural products: A preliminary exploration based on correspondence analysis, logis," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
    6. Marco Vriens & Nathan Bosch & Chad Vidden & Jason Talwar, 2022. "Prediction and profitability in market segmentation typing tools," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(4), pages 360-389, December.
    7. Li, Yixin & Hou, Bingzhang & Wu, Yue & Zhao, Donglai & Xie, Aoran & Zou, Peng, 2021. "Giant fight: Customer churn prediction in traditional broadcast industry," Journal of Business Research, Elsevier, vol. 131(C), pages 630-639.
    8. Azarnoush Ansari & Arash Riasi, 2016. "Customer Clustering Using a Combination of Fuzzy C-Means and Genetic Algorithms," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(7), pages 1-59, June.
    9. Chen, Song & Qiu, Yongqin & Li, Jingmao & Fang, Kan & Fang, Kuangnan, 2023. "Precision marketing for financial industry using a PU-learning recommendation method," Journal of Business Research, Elsevier, vol. 160(C).
    10. Arno de Caigny & Kristof Coussement & Koen de Bock, 2020. "Leveraging fine-grained transaction data for customer life event predictions," Post-Print hal-02507998, HAL.
    11. Joni Salminen & Mekhail Mustak & Muhammad Sufyan & Bernard J. Jansen, 2023. "How can algorithms help in segmenting users and customers? A systematic review and research agenda for algorithmic customer segmentation," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(4), pages 677-692, December.

  5. K. W. De Bock & D. Van Den Poel, 2012. "Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/805, Ghent University, Faculty of Economics and Business Administration.

    Cited by:

    1. Arno de Caigny & Kristof Coussement & Koen W. de Bock & Stefan Lessmann, 2019. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," Post-Print hal-02275958, HAL.
    2. Szeląg, Marcin & Słowiński, Roman, 2024. "Explaining and predicting customer churn by monotonic rules induced from ordinal data," European Journal of Operational Research, Elsevier, vol. 317(2), pages 414-424.
    3. Chou, Ping & Chuang, Howard Hao-Chun & Chou, Yen-Chun & Liang, Ting-Peng, 2022. "Predictive analytics for customer repurchase: Interdisciplinary integration of buy till you die modeling and machine learning," European Journal of Operational Research, Elsevier, vol. 296(2), pages 635-651.
    4. Tianyuan Zhang & Sérgio Moro & Ricardo F. Ramos, 2022. "A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation," Future Internet, MDPI, vol. 14(3), pages 1-19, March.
    5. Matthias Bogaert & Lex Delaere, 2023. "Ensemble Methods in Customer Churn Prediction: A Comparative Analysis of the State-of-the-Art," Mathematics, MDPI, vol. 11(5), pages 1-28, February.
    6. Koen W. de Bock & Arno de Caigny, 2021. "Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling," Post-Print hal-03391564, HAL.
    7. Amin, Adnan & Al-Obeidat, Feras & Shah, Babar & Adnan, Awais & Loo, Jonathan & Anwar, Sajid, 2019. "Customer churn prediction in telecommunication industry using data certainty," Journal of Business Research, Elsevier, vol. 94(C), pages 290-301.
    8. Gattermann-Itschert, Theresa & Thonemann, Ulrich W., 2021. "How training on multiple time slices improves performance in churn prediction," European Journal of Operational Research, Elsevier, vol. 295(2), pages 664-674.
    9. De Caigny, Arno & Coussement, Kristof & De Bock, Koen W. & Lessmann, Stefan, 2020. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," International Journal of Forecasting, Elsevier, vol. 36(4), pages 1563-1578.
    10. Ballings, Michel & Van den Poel, Dirk, 2015. "CRM in social media: Predicting increases in Facebook usage frequency," European Journal of Operational Research, Elsevier, vol. 244(1), pages 248-260.
    11. Amin, Adnan & Shah, Babar & Khattak, Asad Masood & Lopes Moreira, Fernando Joaquim & Ali, Gohar & Rocha, Alvaro & Anwar, Sajid, 2019. "Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods," International Journal of Information Management, Elsevier, vol. 46(C), pages 304-319.
    12. Schaeffer, Satu Elisa & Rodriguez Sanchez, Sara Veronica, 2020. "Forecasting client retention — A machine-learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    13. Benítez-Peña, Sandra & Blanquero, Rafael & Carrizosa, Emilio & Ramírez-Cobo, Pepa, 2024. "Cost-sensitive probabilistic predictions for support vector machines," European Journal of Operational Research, Elsevier, vol. 314(1), pages 268-279.
    14. Arno de Caigny & Kristof Coussement & Koen de Bock, 2020. "Leveraging fine-grained transaction data for customer life event predictions," Post-Print hal-02507998, HAL.
    15. De Caigny, Arno & Coussement, Kristof & De Bock, Koen W., 2018. "A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees," European Journal of Operational Research, Elsevier, vol. 269(2), pages 760-772.

  6. K.W. de Bock & D. van den Poel, 2012. "Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models," Post-Print hal-00800148, HAL.

    Cited by:

    1. Arno de Caigny & Kristof Coussement & Koen W. de Bock & Stefan Lessmann, 2019. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," Post-Print hal-02275958, HAL.
    2. Szeląg, Marcin & Słowiński, Roman, 2024. "Explaining and predicting customer churn by monotonic rules induced from ordinal data," European Journal of Operational Research, Elsevier, vol. 317(2), pages 414-424.
    3. Chou, Ping & Chuang, Howard Hao-Chun & Chou, Yen-Chun & Liang, Ting-Peng, 2022. "Predictive analytics for customer repurchase: Interdisciplinary integration of buy till you die modeling and machine learning," European Journal of Operational Research, Elsevier, vol. 296(2), pages 635-651.
    4. Tianyuan Zhang & Sérgio Moro & Ricardo F. Ramos, 2022. "A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation," Future Internet, MDPI, vol. 14(3), pages 1-19, March.
    5. Matthias Bogaert & Lex Delaere, 2023. "Ensemble Methods in Customer Churn Prediction: A Comparative Analysis of the State-of-the-Art," Mathematics, MDPI, vol. 11(5), pages 1-28, February.
    6. Koen W. de Bock & Arno de Caigny, 2021. "Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling," Post-Print hal-03391564, HAL.
    7. Amin, Adnan & Al-Obeidat, Feras & Shah, Babar & Adnan, Awais & Loo, Jonathan & Anwar, Sajid, 2019. "Customer churn prediction in telecommunication industry using data certainty," Journal of Business Research, Elsevier, vol. 94(C), pages 290-301.
    8. Gattermann-Itschert, Theresa & Thonemann, Ulrich W., 2021. "How training on multiple time slices improves performance in churn prediction," European Journal of Operational Research, Elsevier, vol. 295(2), pages 664-674.
    9. Ballings, Michel & Van den Poel, Dirk, 2015. "CRM in social media: Predicting increases in Facebook usage frequency," European Journal of Operational Research, Elsevier, vol. 244(1), pages 248-260.
    10. Amin, Adnan & Shah, Babar & Khattak, Asad Masood & Lopes Moreira, Fernando Joaquim & Ali, Gohar & Rocha, Alvaro & Anwar, Sajid, 2019. "Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods," International Journal of Information Management, Elsevier, vol. 46(C), pages 304-319.
    11. Schaeffer, Satu Elisa & Rodriguez Sanchez, Sara Veronica, 2020. "Forecasting client retention — A machine-learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    12. Benítez-Peña, Sandra & Blanquero, Rafael & Carrizosa, Emilio & Ramírez-Cobo, Pepa, 2024. "Cost-sensitive probabilistic predictions for support vector machines," European Journal of Operational Research, Elsevier, vol. 314(1), pages 268-279.
    13. Arno de Caigny & Kristof Coussement & Koen de Bock, 2020. "Leveraging fine-grained transaction data for customer life event predictions," Post-Print hal-02507998, HAL.
    14. De Caigny, Arno & Coussement, Kristof & De Bock, Koen W., 2018. "A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees," European Journal of Operational Research, Elsevier, vol. 269(2), pages 760-772.

  7. K. W. De Bock & D. Van Den Poel, 2011. "An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/717, Ghent University, Faculty of Economics and Business Administration.

    Cited by:

    1. K. W. De Bock & D. Van Den Poel, 2012. "Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/805, Ghent University, Faculty of Economics and Business Administration.
    2. Soyoung Park & Se-Yeong Hamm & Jinsoo Kim, 2019. "Performance Evaluation of the GIS-Based Data-Mining Techniques Decision Tree, Random Forest, and Rotation Forest for Landslide Susceptibility Modeling," Sustainability, MDPI, vol. 11(20), pages 1-20, October.
    3. Matthias Bogaert & Michel Ballings & Martijn Hosten & Dirk Van den Poel, 2017. "Identifying Soccer Players on Facebook Through Predictive Analytics," Decision Analysis, INFORMS, vol. 14(4), pages 274-297, December.
    4. Chou, Ping & Chuang, Howard Hao-Chun & Chou, Yen-Chun & Liang, Ting-Peng, 2022. "Predictive analytics for customer repurchase: Interdisciplinary integration of buy till you die modeling and machine learning," European Journal of Operational Research, Elsevier, vol. 296(2), pages 635-651.
    5. Liu, Zhenkun & Jiang, Ping & De Bock, Koen W. & Wang, Jianzhou & Zhang, Lifang & Niu, Xinsong, 2024. "Extreme gradient boosting trees with efficient Bayesian optimization for profit-driven customer churn prediction," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    6. Matthias Bogaert & Lex Delaere, 2023. "Ensemble Methods in Customer Churn Prediction: A Comparative Analysis of the State-of-the-Art," Mathematics, MDPI, vol. 11(5), pages 1-28, February.
    7. M. Ballings & D. Van Den Poel, 2012. "The Relevant Length of Customer Event History for Churn Prediction: How long is long enough?," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/804, Ghent University, Faculty of Economics and Business Administration.
    8. Blaser, Rico & Fryzlewicz, Piotr, 2016. "Random rotation ensembles," LSE Research Online Documents on Economics 62182, London School of Economics and Political Science, LSE Library.
    9. Rudzītis Normunds & Čevers Aldis, 2015. "Development of Customs Fiscal Function in Latvia," Acta Universitatis Sapientiae, Economics and Business, Sciendo, vol. 27(1), pages 23-28, December.
    10. Amin, Adnan & Al-Obeidat, Feras & Shah, Babar & Adnan, Awais & Loo, Jonathan & Anwar, Sajid, 2019. "Customer churn prediction in telecommunication industry using data certainty," Journal of Business Research, Elsevier, vol. 94(C), pages 290-301.
    11. Ballings, Michel & Van den Poel, Dirk, 2015. "CRM in social media: Predicting increases in Facebook usage frequency," European Journal of Operational Research, Elsevier, vol. 244(1), pages 248-260.
    12. Aimée Backiel & Bart Baesens & Gerda Claeskens, 2016. "Predicting time-to-churn of prepaid mobile telephone customers using social network analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 67(9), pages 1135-1145, September.
    13. Schaeffer, Satu Elisa & Rodriguez Sanchez, Sara Veronica, 2020. "Forecasting client retention — A machine-learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    14. Muhammad Azeem & Muhammad Usman & A. C. M. Fong, 2017. "A churn prediction model for prepaid customers in telecom using fuzzy classifiers," Telecommunication Systems: Modelling, Analysis, Design and Management, Springer, vol. 66(4), pages 603-614, December.

  8. De Bock, Koen W & Coussement, Kristof & Van den Poel, Dirk, 2010. "Ensemble classification based on generalized additive models," Working Papers 2010/02, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.

    Cited by:

    1. K. W. De Bock & D. Van Den Poel, 2012. "Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/805, Ghent University, Faculty of Economics and Business Administration.
    2. Christmann, Andreas & Hable, Robert, 2012. "Consistency of support vector machines using additive kernels for additive models," Computational Statistics & Data Analysis, Elsevier, vol. 56(4), pages 854-873.
    3. M. Ballings & D. Van Den Poel & E. Verhagen, 2013. "Evaluating the Added Value of Pictorial Data for Customer Churn Prediction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 13/869, Ghent University, Faculty of Economics and Business Administration.
    4. Murat Gök, 2015. "An ensemble of -nearest neighbours algorithm for detection of Parkinson's disease," International Journal of Systems Science, Taylor & Francis Journals, vol. 46(6), pages 1108-1112, April.
    5. Narayanaswamy Balakrishnan & Majid Mojirsheibani, 2015. "A simple method for combining estimates to improve the overall error rates in classification," Computational Statistics, Springer, vol. 30(4), pages 1033-1049, December.
    6. K.W. de Bock & D. van den Poel, 2011. "An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction," Post-Print hal-00800160, HAL.
    7. Hugo Proença & João C. Neves, 2017. "Fusing Vantage Point Trees and Linear Discriminants for Fast Feature Classification," Journal of Classification, Springer;The Classification Society, vol. 34(1), pages 85-107, April.
    8. K. Coussement & K.W. de Bock, 2013. "Customer Churn Prediction in the Online Gambling Industry: The Beneficial Effect of Ensemble Learning," Post-Print hal-00788063, HAL.
    9. Koen W. de Bock & Arno de Caigny, 2021. "Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling," Post-Print hal-03391564, HAL.
    10. Jasmit Shah & Somnath Datta & Susmita Datta, 2014. "A multi-loss super regression learner (MSRL) with application to survival prediction using proteomics," Computational Statistics, Springer, vol. 29(6), pages 1749-1767, December.
    11. Kraus, Mathias & Tschernutter, Daniel & Weinzierl, Sven & Zschech, Patrick, 2024. "Interpretable generalized additive neural networks," European Journal of Operational Research, Elsevier, vol. 317(2), pages 303-316.
    12. Mustafa Karaköse & Özgün Yücel, 2024. "Predictive Modeling of the Hydrate Formation Temperature in Highly Pressurized Natural Gas Pipelines," Energies, MDPI, vol. 17(21), pages 1-12, October.
    13. Mojirsheibani, Majid & Kong, Jiajie, 2016. "An asymptotically optimal kernel combined classifier," Statistics & Probability Letters, Elsevier, vol. 119(C), pages 91-100.
    14. Fitzpatrick, Trevor & Mues, Christophe, 2016. "An empirical comparison of classification algorithms for mortgage default prediction: evidence from a distressed mortgage market," European Journal of Operational Research, Elsevier, vol. 249(2), pages 427-439.
    15. Adler, Werner & Brenning, Alexander & Potapov, Sergej & Schmid, Matthias & Lausen, Berthold, 2011. "Ensemble classification of paired data," Computational Statistics & Data Analysis, Elsevier, vol. 55(5), pages 1933-1941, May.

  9. K. W. De Bock & D. Van Den Poel & S. Manigart, 2009. "Predicting web site audience demographics for web advertising targeting using multi-web site clickstream data," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 09/618, Ghent University, Faculty of Economics and Business Administration.

    Cited by:

    1. Moritz Zahn & Stefan Feuerriegel & Niklas Kuehl, 2022. "The Cost of Fairness in AI: Evidence from E-Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(3), pages 335-348, June.
    2. Yaxi Liu & Dayu Cheng & Tao Pei & Hua Shu & Xianhui Ge & Ting Ma & Yunyan Du & Yang Ou & Meng Wang & Lianming Xu, 2020. "Inferring gender and age of customers in shopping malls via indoor positioning data," Environment and Planning B, , vol. 47(9), pages 1672-1689, November.
    3. DE CNUDDE, Sofie & MARTENS, David & EVGENIOU, Theodoros & PROVOST, Foster, 2017. "A benchmarking study of classification techniques for behavioral data," Working Papers 2017005, University of Antwerp, Faculty of Business and Economics.
    4. D. Thorleuchter & D. Van Den Poel & A. Prinzie, 2011. "Analyzing existing customers’ websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/733, Ghent University, Faculty of Economics and Business Administration.

Articles

  1. Coussement, Kristof & Van den Bossche, Filip A.M. & De Bock, Koen W., 2014. "Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees," Journal of Business Research, Elsevier, vol. 67(1), pages 2751-2758.
    See citations under working paper version above.
  2. Coussement, Kristof & De Bock, Koen W., 2013. "Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning," Journal of Business Research, Elsevier, vol. 66(9), pages 1629-1636.
    See citations under working paper version above.
  3. De Bock, Koen W. & Coussement, Kristof & Van den Poel, Dirk, 2010. "Ensemble classification based on generalized additive models," Computational Statistics & Data Analysis, Elsevier, vol. 54(6), pages 1535-1546, June.
    See citations under working paper version above.Sorry, no citations of articles recorded.

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Co-authorship network on CollEc

NEP Fields

NEP is an announcement service for new working papers, with a weekly report in each of many fields. This author has had 4 papers announced in NEP. These are the fields, ordered by number of announcements, along with their dates. If the author is listed in the directory of specialists for this field, a link is also provided.
  1. NEP-CMP: Computational Economics (2) 2011-07-13 2012-11-03
  2. NEP-FOR: Forecasting (2) 2009-12-19 2012-11-03
  3. NEP-ECM: Econometrics (1) 2010-04-17
  4. NEP-ICT: Information and Communication Technologies (1) 2009-12-19
  5. NEP-MKT: Marketing (1) 2009-12-19

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