Contact information of Elsevier
Serial Information
Download restrictions: Full text for ScienceDirect subscribers only
Editor: Harry Timmermans
The email address of this editor does not seem to be valid any more. Please ask Harry Timmermans to have the entry updated or send us the correct address.
Series handle: RePEc:eee:joreco
ISSN: 0969-6989
Citations RSS feed: at CitEc
Impact factors
Access and download statisticsTop item:
Corrections
All material on this site has been provided by the respective publishers and authors. You can help
correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .
Content
2013, Volume 20, Issue 6
- 516-528 Segmentation of Malaysian shoppers by store choice behaviour in their purchase of fresh meat and fresh produce
by Chamhuri, Norshamliza & Batt, Peter J.
- 529-537 The effect of naturalness claims on perceptions of food product naturalness in the point of purchase
by Lunardo, Renaud & Saintives, Camille
- 538-548 Consumer trust toward retail websites: Comparison between pure click and click-and-brick retailers
by Toufaily, Elissar & Souiden, Nizar & Ladhari, Riadh
- 549-559 The impact of basic human needs on the use of retailing self-service technologies: A study of self-determination theory
by Leung, Larry Sau Kei & Matanda, Margaret J.
- 560-569 Building loyalty with online financial services customers: Is there a gender difference?
by Ladhari, Riadh & Leclerc, André
- 570-578 Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories
by Heitz-Spahn, Sandrine
- 579-586 Service quality dimensions and superior customer perceived value in retail banks: An empirical study on Mexican consumers
by Vera, Jorge & Trujillo, Andrea
- 587-598 The impact of promotions on consumer choices and preferences in out-of-stock situations
by Diels, Jana Luisa & Wiebach, Nicole & Hildebrandt, Lutz
- 599-608 The influence of empathy in complaint handling: Evidence of gratitudinal and transactional routes to loyalty
by Simon, Françoise
- 609-616 Adolescent shopping behaviour: Different assimilation and individuation needs in France and the United States
by Gentina, Élodie & Chandon, Jean-Louis
- 617-624 The influence of retailing-mix levers on private label market share: The case of the Italian FMCG market
by Fornari, Edoardo & Fornari, Daniele & Grandi, Sebastiano & Menegatti, Mario
- 625-633 An empirical examination of clustering and dispersion within Canadian shopping centers
by Eckert, Andrew & He, Zhen & West, Douglas S.
- 634-641 The impact of mood on customer behavior: Staff mood and environmental factors
by Furnham, Adrian & Milner, Rebecca
- 642-649 Understanding perceived retail crowding: A critical review and research agenda
by Mehta, Ritu
2013, Volume 20, Issue 5
- 429-438 The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships
by Poujol, Juliet F. & Siadou-martin, Béatrice & Vidal, David & Pellat, Ghislaine
- 439-444 Loyalty program structure and consumers' perceptions of status: Feeling special in a grocery store?
by Arbore, Alessandro & Estes, Zachary
- 445-452 A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty
by Audrain-Pontevia, Anne-Françoise & N’Goala, Gilles & Poncin, Ingrid
- 453-462 Efficiency and effectiveness of small retailers: The role of customer and entrepreneurial orientation
by Tajeddini, Kayhan & Elg, Ulf & Trueman, Myfanwy
- 463-470 The importance of importance: Its impact on decision-making in mall retail categories during an economic downturn
by Pentecost, Robin & Andrews, Lynda
- 471-478 Negative emotions, value and relationships: Differences between women and men
by Babin, Barry J. & Griffin, Mitch & Borges, Adilson & Boles, James S.
- 479-487 Store format choice and relationship quality in apparel retail: A study of young and early-middle aged shoppers in New Delhi region
by Tripathi, Gaurav & Dave, Kartik
- 488-494 Storytelling during retail sales encounters
by Gilliam, David A. & Zablah, Alex R.
- 495-503 Enablers and inhibitors of permission-based marketing: A case of mobile coupons
by Im, Hyunjoo & Ha, Young
2013, Volume 20, Issue 4
- 373-381 Do consumers still believe what is said in online product reviews? A persuasion knowledge approach
by Bambauer-Sachse, Silke & Mangold, Sabrina
- 382-388 Out-of-town shopping and its induced CO2-emissions
by Carling, Kenneth & HÃ¥kansson, Johan & Jia, Tao
- 389-399 Determinants of a lasting purchase: The case of the tattoo patron
by Sierra, Jeremy J. & Jillapalli, Ravi K. & Badrinarayanan, Vishag A.
- 400-407 A model of consumer's retail atmosphere perceptions
by Rayburn, Steven W. & Voss, Kevin E.
- 408-418 Analysis of the moderating role of the gender variable in service recovery processes
by Cambra-Fierro, Jesús & Berbel-Pineda, Juan M. & Ruiz-BenÃtez, RocÃo & Vázquez-Carrasco, Rosario
- 419-428 Antecedents of adaptive selling among retail salespeople: A multilevel analysis
by Simintiras, Antonis C. & Ifie, Kemefasu & Watkins, Alan & Georgakas, Konstatinos
2013, Volume 20, Issue 3
- 251-262 The importance of retail brand equity and store accessibility for store loyalty in local competition
by Swoboda, Bernhard & Berg, Bettina & Schramm-Klein, Hanna & Foscht, Thomas
- 263-271 Western popular music consumption by highly involved Chinese music fans
by Cockrill, Antje & Liu, Yang
- 272-281 An investigation of consumers' self-control mechanisms when confronted with repeated purchase temptations: Evidence from online private sales
by Ayadi, Nawel & Giraud, Magali & Gonzalez, Christine
- 282-291 The effect of item reduction on assortment satisfaction—A consideration of the category of red wine in a controlled retail setting
by Beneke, Justin & Cumming, Alice & Jolly, Lindsey
- 292-301 Trust orientations in the organic food distribution channels: A comparative study of the Canadian and French markets
by Hamzaoui-Essoussi, Leila & Sirieix, Lucie & Zahaf, Mehdi
- 302-310 Environmentally conscious consumption: The role of retailers and peers as external influences
by Tsarenko, Yelena & Ferraro, Carla & Sands, Sean & McLeod, Colin
- 311-324 Retail fairness: Exploring consumer perceptions of fairness towards retailers’ marketing tactics
by Nguyen, Bang & Klaus, Philipp “Philâ€
- 325-333 Muy local: Differentiating Hispanic and Caucasian shoppers of locally produced foods in US grocery
by Campbell, Jeffrey M.
- 334-348 Spatial dependencies and spatial drift in public transport seasonal ticket revenue data
by Müller, Sven & Wilhelm, Pascal & Haase, Knut
- 349-357 Wine choice and drivers of consumption explored in relation to generational cohorts and methodology
by MacDonald, Jasmine B. & Saliba, Anthony J. & Bruwer, Johan
- 358-364 The influence of negative marketplace information on consumer attitudes toward a service establishment
by Smith, Ronn J. & Knuff, David C. & Sprott, David E. & Spangenberg, Eric R.
- 365-371 Sustainability drivers in food retail
by Claro, Danny Pimentel & Laban Neto, Silvio Abrahão & de Oliveira Claro, Priscila Borin
2013, Volume 20, Issue 2
- 139-146 Assessment of model uncertainty in destinations and travel forecasts of models of complex spatial shopping behaviour
by Rasouli, Soora & Timmermans, Harry
- 147-153 Proliferation of private labels in the groceries sector: The impact on category performance
by Olbrich, Rainer & Grewe, Gundula
- 154-164 Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts
by Roschk, Holger & Müller, Jana & Gelbrich, Katja
- 165-172 The effect of age on shopping orientation—choice orientation types of the ageing shoppers
by Kohijoki, Anna-Maija & Marjanen, Heli
- 173-181 Retail network spatial expansion: An application of the percolation theory to hard discounters
by Cliquet, Gérard & Guillo, Pierre-Alain
- 182-188 Heterogeneity of deal proneness: Value-mining, price-mining, and encounters
by Kwon, Kyoung-Nan & Kwon, Yoo Jin
- 189-199 Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing
by Parment, Anders
- 200-206 Slow fashion movement: Understanding consumer perceptions—An exploratory study
by Pookulangara, Sanjukta & Shephard, Arlesa
- 207-217 Tracing reputation risks in retailing and higher-education services
by Suomi, Kati & Järvinen, Raija
- 218-224 National advertising, dual-channel coordination and firm performance
by Pei, Zhi & Yan, Ruiliang
- 225-233 Obsolescence risk in advanced technologies for retailing: A management perspective
by Pantano, Eleonora & Iazzolino, Gianpaolo & Migliano, Giuseppe
- 234-239 Understanding consumers' in-store visual perception: The influence of package design features on visual attention
by Clement, Jesper & Kristensen, Tore & Grønhaug, Kjell
- 240-247 An exploratory investigation into how socioeconomic attributes influence coupons redeeming intentions
by Barat, Somjit & Amos, Clinton & Paswan, Audhesh & Holmes, Gary
2013, Volume 20, Issue 1
- 1-10 The link between customer satisfaction and price sensitivity: An investigation of retailing industry in Taiwan
by Low, Wen-Shinn & Lee, Jeng-Da & Cheng, Soo-May
- 11-19 eCCIq: The quality of electronic customer-to-customer interaction
by Georgi, Dominik & Mink, Moritz
- 20-25 In-store demonstrations as a promotion tool
by Nordfält, Jens & Lange, Fredrik
- 26-33 After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions
by Shim, Soyeon & Serido, Joyce & Tang, Chuanyi
- 34-42 Can a weak retailer benefit from manufacturer-dominant retailer alliance?
by Amrouche, Nawel & Yan, Ruiliang
- 43-50 Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days
by Swilley, Esther & Goldsmith, Ronald E.
- 51-57 Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
by Lee, Hyun-Joo & Yang, Kiseol
- 58-67 A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
by Johlke, Mark C. & Iyer, Rajesh
- 68-79 Luxury fashion consumption in China: Factors affecting attitude and purchase intent
by Zhang, Bopeng & Kim, Jung-Hwan
- 80-86 The value of private label brands to U.S. consumers: An objective and subjective assessment
by Boyle, Peter J. & Lathrop, E. Scott
- 87-93 Peer network position and shopping behavior among adolescents
by Gentina, Elodie & Bonsu, Samuel K.
- 94-101 Social comparison motivation of mothers’ with their adolescent daughters and its effects on the mother’s consumption behaviour
by Gentina, Élodie & Decoopman, Isabelle & Ruvio, Ayalla
- 102-110 Shaping e-retailer’s website personality: The importance of experiential marketing
by Shobeiri, Saeed & Laroche, Michel & Mazaheri, Ebrahim
- 111-119 The impact of internet adoption upon the shopping behaviour of island residents
by Freathy, Paul & Calderwood, Eric
- 120-129 Key quality factors affecting users' perception of social networking websites
by Ellahi, Abida & Bokhari, Rahat H.
- 130-137 A cross-country study of consumer innovativeness and technological service innovation
by Truong, Yann
2012, Volume 19, Issue 6
- 545-552 U.S. male generational cohorts: Retail format preferences, desired retail attributes, satisfaction and loyalty
by Brosdahl, Deborah J.C. & Carpenter, Jason M.
- 553-560 Let the music play or not: The influence of background music on consumer behavior
by Andersson, Pernille K. & Kristensson, Per & Wästlund, Erik & Gustafsson, Anders
- 561-569 A comparative analysis of differential consumer response across supermarket and specialty store in the candy category
by Kumar, Ashish & Trivedi, Minakshi & Bezawada, Ram & Sridhar, Karthik
- 570-577 When loyalties clash purchase behavior when a preferred brand is stocked out: The tradeoff between brand and store loyalty
by Puligadda, Sanjay & Ross, William T. & Chen, Jinjie & Howlett, Elizabeth
- 578-588 Spontaneous selection: The influence of product and retailing factors on consumer impulse purchases
by Kacen, Jacqueline J. & Hess, James D. & Walker, Doug
- 589-595 The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
by Finsterwalder, Jörg & Kuppelwieser, Volker G. & de Villiers, Matthew
- 596-604 Mexican national cross-border shopping: Exploration of retail tourism
by Sullivan, Pauline & Bonn, Mark A. & Bhardwaj, Vertica & DuPont, Ann
- 605-612 Case study—Embodied virtual agents: An analysis on reasons for failure
by Ben Mimoun, Mohammed Slim & Poncin, Ingrid & Garnier, Marion
- 613-620 Understanding factors affecting consumer intention to shop in a virtual world
by Domina, Tanya & Lee, Seung-Eun & MacGillivray, Maureen
- 621-628 Does store image influence demand for organic store brands?
by Ngobo, Paul-Valentin & Jean, Sylvie
- 629-636 Cross-validation of segments of credit card holders
by Martins, Maria Cristina M.S.G. & Cardoso, Margarida G.M.S.
- 637-643 The kinetic quality of store design: An Exploration of its influence on shopping experience
by Bonnin, Gaël & Goudey, Alain
- 644-652 Consumer satisfaction and loyalty: Two main consequences of retailer personality
by Lombart, Cindy & Louis, Didier
2012, Volume 19, Issue 5
- 457-463 Fractal segmentation matrix
by Puster, János
- 464-469 Does Gibrat's law hold for retailing? Evidence from Sweden
by Daunfeldt, Sven-Olov & Elert, Niklas & Lang, Ã…sa
- 470-483 Beyond mean estimates of price and promotional effects in scanner-panel sales–response regression
by Haupt, Harry & Kagerer, Kathrin
- 484-491 Consumer technology traits in determining mobile shopping adoption: An application of the extended theory of planned behavior
by Yang, Kiseol
- 492-500 Drivers of customer likelihood to join grocery retail loyalty programs. An analysis of reward programs and loyalty cards
by GarcÃa Gómez, Blanca & Gutiérrez Arranz, Ana M & Gutiérrez Cillán, Jesús
- 501-509 The effects of overall similarity regarding the customer-to-customer-relationship in a service context
by Brack, Anna Dorothea & Benkenstein, Martin
- 510-518 Negative price-image effects of appealing store architecture: Do they really exist?
by Zielke, Stephan & Toporowski, Waldemar
- 519-525 The importance of consumer characteristics and market structure variables in driving multiple store patronage
by Luceri, Beatrice & Latusi, Sabrina
- 526-536 Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry
by Dwivedi, Abhishek & Merrilees, Bill & Miller, Dale & Herington, Carmel
- 537-544 Resale Price Maintenance (RPM): The U.S. and E.U. perspectives
by Umit Kucuk, S. & Timmermans, Harry J.P.
2012, Volume 19, Issue 4
- 381-389 Antecedents of flow in retail store shopping
by Wang, Liz C. & Hsiao, Daniel Fujen
- 390-397 Motivators of market mavenism in the retail environment
by Goldsmith, Ronald E. & Flynn, Leisa R. & Clark, Ronald A.
- 398-405 The investigation on dimensions of e-satisfaction for online shoes retailing
by Endo, Seiji & Yang, Jun & Park, JungKun
- 406-412 Violations of procedure invariance—The case of preference reversals in monadic and competitive product evaluations
by Müller, Holger & Kroll, Eike B. & Vogt, Bodo
- 413-418 Measuring service experience: Applying the satisfaction with travel scale in public transport
by Olsson, Lars E. & Friman, Margareta & Pareigis, Jörg & Edvardsson, Bo
- 419-428 Store environment's impact on variety seeking behavior
by Mohan, Geetha & Sivakumaran, Bharadhwaj & Sharma, Piyush
- 429-437 Correlations between external knowledge and the knowledge chain as impacting service quality
by Tseng, Shu-Mei
- 438-444 Identifying factors affecting consumers purchase incidence at retail trade shows
by Tafesse, Wondwesen & Korneliussen, Tor
- 445-456 An integrative conceptual framework for analyzing customer satisfaction with shopping trip experiences in grocery retailing
by Esbjerg, Lars & Jensen, Birger Boutrup & Bech-Larsen, Tino & de Barcellos, Marcia Dutra & Boztug, Yasemin & Grunert, Klaus G.
2012, Volume 19, Issue 3
- 271-278 Effects of store loyalty on shopping mall loyalty
by Rabbanee, Fazlul K. & Ramaseshan, B. & Wu, Chen & Vinden, Amy
- 279-286 Modeling innovative points of sales through virtual and immersive technologies
by Pantano, Eleonora & Servidio, Rocco
- 287-296 Consumer responses to service situations: Tests for main and interaction effects
by Watson, Stevie
- 297-303 The impact of a wife's budgetary and romantic attitudes towards luxury goods on their self-purchases and purchases made for them by their husbands
by Kaefer, Frederick & Heilman, Carrie M. & Ramenofsky, Samuel D.
- 304-312 Multidimensional trust building in e-retailing: Cross-cultural differences in trust formation and implications for perceived risk
by Park, JungKun & Gunn, Frances & Han, Sang-Lin
- 313-324 Outlet patronage in on-the-go consumption: An analysis of patronage preference drivers for convenience outlets versus traditional retail outlets
by Heider, Raphael & Moeller, Sabine
- 325-331 The role of product brand image and online store image on perceived risks and online purchase intentions for apparel
by Aghekyan-Simonian, Mariné & Forsythe, Sandra & Suk Kwon, Wi & Chattaraman, Veena
- 332-342 Explaining NFL fans' purchase intentions for revered and reviled teams: A dual-process perspective
by Sierra, Jeremy J. & Taute, Harry A. & Heiser, Robert S.
- 343-352 In what sequence are information sources consulted by involved consumers? The case of automobile pre-purchase search
by van Rijnsoever, Frank J. & Castaldi, Carolina & Dijst, Martin J.
- 353-359 Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? Findings from automobile dealerships
by Arndt, Aaron D. & Karande, Kiran
- 360-367 Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market
by Diallo, Mbaye Fall
- 368-379 Steering customers to the online channel: The influence of personal relationships, learning investments, and attitude toward the firm
by Herhausen, Dennis & Schögel, Marcus & Schulten, Matthias
2012, Volume 19, Issue 2
- 179-185 Negative effects of ambient scents on consumers’ skepticism about retailer’s motives
by Lunardo, Renaud
- 186-194 Cannibalization or synergy? Consumers' channel selection in online–offline multichannel systems
by Kollmann, Tobias & Kuckertz, Andreas & Kayser, Ina
- 195-201 Is parking supply related to turnover of shopping areas? The case of the Netherlands
by Mingardo, G. & van Meerkerk, J.
- 202-210 The customer satisfaction–loyalty relation in an interactive e-service setting: The mediators
by Chen, Shu-Ching
- 211-217 Moderating effect of discriminatory attributions on repatronage intentions
by Baker, Thomas L. & Meyer, Tracy
- 218-228 Consumer–retailer love and attachment: Antecedents and personality moderators
by Vlachos, Pavlos A. & Vrechopoulos, Adam P.
- 229-239 Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format
by Davis, Lizhu & Hodges, Nancy
- 240-248 Shopping motives, store attributes and shopping enjoyment among Malaysian youth
by Wong, Yue-Teng & Osman, Syuhaily & Jamaluddin, Askiah & Yin-Fah, Benjamin Chan
- 249-258 The moderating roles of shopper experience and store type on the relationship between perceived merchandise value and willingness to pay a higher price
by Ligas, Mark & Chaudhuri, Arjun
- 259-269 Understanding the older shopper: A behavioural typology
by Angell, Robert & Megicks, Phil & Memery, Juliet & Heffernan, Troy & Howell, Kerry
2012, Volume 19, Issue 1
- 1-10 Explaining customers' switching patterns to brand delisting
by Wiebach, Nicole & Hildebrandt, Lutz
- 11-26 What constitutes a “good assortment†? A scale for measuring consumers' perceptions of an assortment offered in a grocery category
by Bauer, Johannes C. & Kotouc, Alexander J. & Rudolph, Thomas
- 27-35 How do storefront window displays influence entering decisions of clothing stores?
by Oh, Hyunjoo & Petrie, Jenny
- 36-44 Retail shopping lists: Reassessment and new insights
by Schmidt, Marcus
- 45-58 Consumption dynamics and demographics of Canadian wine consumers: Retailing insights from the tasting room channel
by Bruwer, Johan & Lesschaeve, Isabelle & Campbell, Benjamin L.
- 59-66 The relevance of shopper logistics for consumers of store-based retail formats
by Teller, Christoph & Kotzab, Herbert & Grant, David B.
- 67-77 Modeling the effect of self-efficacy on game usage and purchase behavior
by Davis, Robert & Lang, Bodo
- 78-87 Message content in keyword campaigns, click behavior, and price-consciousness: A study of millennial consumers
by Gauzente, Claire & Roy, Yves
- 88-97 Are consumers with disabilities receiving the services they need?
by Goodrich, Kendall & Ramsey, Rosemary
- 98-108 Ethnic minority consumers' responses to sales promotions in the packaged food market
by Jamal, Ahmad & Peattie, Sue & Peattie, Ken
- 109-115 Who spends more online? The influence of time, usage variety, and privacy concern on online spending
by Akhter, Syed H.
- 116-123 Retailer perceptions on hiring prospective employees with disabilities
by Jasper, Cynthia R. & Waldhart, Paul
- 124-132 Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk
by Belanche, Daniel & Casaló, Luis V. & GuinalÃu, Miguel
- 133-139 French consumers' perceptions of the unattended delivery model for e-grocery retailing
by Goethals, Frank & Leclercq-Vandelannoitte, Aurélie & Tütüncü, Yazgi
- 140-149 Retail brand equity: Conceptualization and measurement
by Jara, Magali & Cliquet, Gérard
- 150-158 Antecedents of customer loyalty: An empirical synthesis and reexamination
by Pan, Yue & Sheng, Simon & Xie, Frank T.
- 159-167 Plural form franchise networks: A test of Bradach’s model
by Cliquet, Gérard & Pénard, Thierry
- 168-178 Some people just want to read: The roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
by Kirk, Colleen P. & Chiagouris, Larry & Gopalakrishna, Pradeep
2011, Volume 18, Issue 6
- 483-491 The effect of default options on choice—Evidence from online product configurators
by Herrmann, Andreas & Goldstein, Daniel G. & Stadler, Rupert & Landwehr, Jan R. & Heitmann, Mark & Hofstetter, Reto & Huber, Frank
- 492-499 Paying the piper: Performing rights organizations and their role in the retail function
by Kemp, Elyria & Natesan, Chinna & Borders, Aberdeen Leila & Kopp, Steven W.
- 500-508 Determinants of restaurant's owners/managers selection of wines to be offered on the wine list
by Sirieix, Lucie & Remaud, Hervé & Lockshin, Larry & Thach, Liz & Lease, Terry
- 509-520 The perceived autonomy–perceived service climate relationship: The contingency effect of store-level tenure diversity
by Auh, Seigyoung & Menguc, Bulent & Fisher, Michelle & Haddad, Abeer
- 521-533 Context and mobile services' value-in-use
by Gummerus, Johanna & Pihlström, Minna
- 534-541 Credit cards in a Chinese cultural context—The young, affluent Chinese as early adopters
by Worthington, Steve & Thompson, Frauke Mattison & Stewart, David B.
- 542-547 The expected benefit as determinant of deal-prone consumers' response to sales promotions
by Palazon, Mariola & Delgado-Ballester, Elena
- 548-554 Shopping orientations of US males: A generational cohort comparison
by Brosdahl, Deborah J.C. & Carpenter, Jason M.
- 555-561 Intrinsic motivations, self-esteem, and luxury goods consumption
by Truong, Yann & McColl, Rod
- 562-574 The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets
by Juan Beristain, Jose & Zorrilla, Pilar
- 575-585 Supermarket consumers and gender differences relating to their perceived importance levels of store characteristics
by Mortimer, Gary & Clarke, Peter
2011, Volume 18, Issue 5
- 381-388 Retail salespeople's mimicry of customers: Effects on consumer behavior
by Jacob, Céline & Guéguen, Nicolas & Martin, Angélique & Boulbry, Gaëlle
- 389-396 Evaluating retail format extensions: The role of shopping goals
by Haans, Hans
- 397-404 The relationship between national cultural dimensions and retail format strategies
by Etgar, Michael & Rachman-Moore, Dalia
- 405-413 Explaining non-linear customer density effects on shoppers’ emotions and behavioral intentions in a retail context: The mediating role of perceived control
by Uhrich, Sebastian
- 414-421 Choosing self-service technologies or interpersonal services—The impact of situational factors and technology-related attitudes
by Gelderman, Cees J. & Ghijsen, Paul W.Th. & van Diemen, Ronnie
- 422-429 Understanding consumer perceived value of casual sportswear: An empirical study
by Chi, Ting & Kilduff, Peter P.D.
- 430-437 Paying the piper: Performing rights organizations and their role in the retail function
by Kemp, Elyria & Natesan, Chinna & Leila Borders, Aberdeen & Kopp, Steven W.
- 438-447 Customer-to-noncustomer interactions: Extending the ‘social’ dimension of the store environment
by Sands, Sean & Harper, Elly & Ferraro, Carla
- 448-454 Retailing masculinity: Gender expectations and social image of male grooming products in New Zealand
by McNeill, Lisa S. & Douglas, Katie
- 455-462 The dilemma of mixed bundles: The effects of price, brand, and content preference on music CD bundle choices
by Lee, Hsiao-Ching & Tsai, Dung Chun & Wu, Ming-De
- 463-470 An exploratory packaging study of the composite fashion footwear buying framework
by Faultrier, Brigitte de & Towers, Neil
- 471-475 The role of predicted, on-line experienced and remembered satisfaction in current choice to use public transport services
by Pedersen, Tore & Friman, Margareta & Kristensson, Per
- 476-482 Beyond the conventional-specialty dichotomy in food retailing business models: An Italian case study
by Massa, Silvia & Testa, Stefania
2011, Volume 18, Issue 4
- 247-258 Customer intimacy and commitment to relationships with firms in five different sectors: Preliminary evidence
by Bügel, Marnix S. & Verhoef, Peter C. & Buunk, Abraham P.
- 259-270 Private label share, branding strategy and store loyalty
by Ngobo, Paul-Valentin
- 271-277 Customer involvement and perceptions: The moderating role of customer co-production
by Cheung, Millissa F.Y. & To, W.M.
- 278-284 Materialism and brand engagement as shopping motivations
by Goldsmith, Ronald E. & Flynn, Leisa R. & Clark, Ronald A.
- 285-292 Consumer decision making and store patronage behaviour in Traditional Chinese Medicine (TCM) halls in Singapore
by Tan, Jaclyn Pit Ting & Freathy, Paul
- 293-301 Entrepreneurial orientation of grocery retailers in Finland
by Home, Niilo
- 302-310 Evaluating tourist satisfaction with the retail experience in a typical tourist shopping village
by Murphy, Laurie & Moscardo, Gianna & Benckendorff, Pierre & Pearce, Philip
- 311-321 Explaining consumers’ channel-switching behavior using the theory of planned behavior
by Pookulangara, Sanjukta & Hawley, Jana & Xiao, Ge
- 322-332 Assessing preferences for mega shopping centres: A conjoint measurement approach
by Borgers, Aloys & Vosters, Cindy
- 333-340 Single-brand retailers: Building brand loyalty in the off-line environment
by Jones, Robert & Kim, Youn-Kyung
- 341-347 Outlet mall shoppers' intentions to purchase apparel: A dual-process perspective
by Sierra, Jeremy J. & Hyman, Michael R.
- 348-354 Cultural influence on consumers' usage of social networks and its' impact on online purchase intentions
by Pookulangara, Sanjukta & Koesler, Kristian
- 355-361 The profit benefits of bundle pricing of complementary products
by Yan, Ruiliang & Bandyopadhyay, Subir
- 362-369 Do online shopping styles affect preferred site attributes? An empirical investigation and retailing implications
by Papatla, Purushottam
- 370-377 The effect of aging on consumer disadvantage in grocery retail services among the Finnish elderly
by Kohijoki, Anna-Maija
2011, Volume 18, Issue 3
- 169-173 Improving the attention-capturing ability of special displays with the combination effect and the design effect
by Nordfält, Jens
- 174-182 Other customers in the retail environment and their impact on the customer’s evaluations of the retailer
by Söderlund, Magnus
- 183-193 Standardized marketing strategies in retailing? IKEA’s marketing strategies in Sweden, the UK and China
by Burt, Steve & Johansson, Ulf & Thelander, Ã…sa
- 200-209 “Shopping as leisure: An exploration of manifoldness and dynamics in consumers shopping experiencesâ€
by Bäckström, Kristina
- 210-217 Attribute satisfaction and experiential involvement in evaluations of live musical performance: Theory and managerial implications for services
by Hausman, Angela
- 218-223 Shopping events, shopping enjoyment, and consumers’ attitudes toward retail brands—An empirical examination
by Leischnig, Alexander & Schwertfeger, Marko & Geigenmüller, Anja
- 224-234 Which household attitudes determine the store type choice for meat?
by Staus, Alexander
- 235-245 The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery
by Mazaheri, Ebrahim & Basil, Debra Z. & Yanamandram, Venkata & Daroczi, Zoltan
2011, Volume 18, Issue 2
- 120-125 Music marketing: A history and landscape
by Ogden, James R. & Ogden, Denise T. & Long, Karl
- 126-131 Is the music industry stuck between rock and a hard place? The role of the Internet and three possible scenarios
by Warr, Richard & Goode, Mark M.H.
- 132-140 Pirates of the web: The curse of illegal downloading
by Dilmperi, Athina & King, Tamira & Dennis, Charles
- 141-151 News from somewhere: The poetics of Baby Boomer and Generation Y music consumers in tracking a retail revolution
by McIntyre, Charles
- 152-159 Understanding music consumption through a tribal lens
by Nuttall, Peter & Arnold, Sally & Carless, Luke & Crockford, Lily & Finnamore, Katie & Frazier, Richard & Hill, Alicia
- 160-166 Music consumption: Lifestyle choice or addiction
by Cockrill, Antje & Sullivan, Margaret & Norbury, Heather L.
2011, Volume 18, Issue 1