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Content
2014, Volume 21, Issue 3
2014, Volume 21, Issue 2
- 77-85 Why shopping pals make malls different?
by Chebat, Jean-Charles & Haj-Salem, Narjes & Oliveira, Sandra
- 86-97 A meta-analysis of consumer impulse buying
by Amos, Clinton & Holmes, Gary R. & Keneson, William C.
- 98-107 From ‘free’ to fee: Acceptability of airline ancillary fees and the effects on customer behavior
by Tuzovic, Sven & Simpson, Merlin C. & Kuppelwieser, Volker G. & Finsterwalder, Jörg
- 108-117 Small-independent retailers vs. organized retailers: An empirical study in Indonesian economics of service industries
by Praharsi, Yugowati & Wee, Hui-Ming & Sukwadi, Ronald & Padilan, Marivic V.
- 118-129 Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market
by Demirci Orel, Fatma & Kara, Ali
- 130-138 Impacts of retail brand personality and self-congruity on store loyalty: The moderating role of gender
by Das, Gopal
- 139-147 The effects of service brand dimensions on brand loyalty
by Krystallis, Athanasios & Chrysochou, Polymeros
- 148-157 Assess the impact of subjective norms of consumers' behaviour in the Greek olive oil market
by Vlontzos, G. & Duquenne, M.N.
- 158-167 The effect of motivational orientation over arousal-shopping response relationship
by Afonso Vieira, Valter & Vaz Torres, Claudio
- 168-174 Can fast-food consumers be loyal customers, if so how? Theory, method and findings
by Sahagun, Miguel A. & Vasquez-Parraga, Arturo Z.
- 175-184 The etiology of the frugal consumer
by Goldsmith, Ronald E. & Reinecke Flynn, Leisa & Clark, Ronald A.
- 185-191 The impact of flattery: The role of negative remarks
by Basso, Kenny & dos Santos, Cristiane Pizzutti & Albornoz Gonçalves, Manuela
- 192-202 Older shopper types from store image factors
by Angell, Robert J. & Megicks, Phil & Memery, Juliet & Heffernan, Troy W.
- 203-210 Regional differences in consumer preference structures within China
by Frank, Björn & Abulaiti, Gulimire & Enkawa, Takao
- 211-219 Differential effects of atmospheric cues on emotions and loyalty intention with respect to age under online/offline environment
by Loureiro, Sandra Maria Correia & Roschk, Holger
- 220-228 Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach
by Singh, Harvinder & Prashar, Sanjeev
2014, Volume 21, Issue 1
- 1-8 What distinguishes passive recipients from active decliners of sales flyers?
by Jensen, Birger Boutrup & Orquin, Jacob & Bech-Larsen, Tino
- 9-17 Do CSR actions in retailing really matter for young consumers? A study in France and Norway
by Loussaïef, Leïla & Cacho-Elizondo, Silvia & Pettersen, Inger Beate & Tobiassen, Anita E.
- 18-25 How do online bidders differ from non-bidders?
by Hou, Jianwei & Elliott, Kevin
- 26-36 From selling to supporting – Leveraging mobile services in the context of food retailing
by Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika
- 37-42 Deal is on! Why people buy from daily deal websites
by Parsons, Andrew G. & Ballantine, Paul W. & Ali, Ashleigh & Grey, Hannah
- 43-47 Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation
by Pantano, Eleonora & Viassone, Milena
- 48-53 Bundling products to success: The influence of complementarity and advertising
by Yan, Ruiliang & Myers, Chris & Wang, John & Ghose, Sanjoy
- 54-60 The density–satisfaction relationship revisited: The role of scarcity and consumers affective reactions in a crowded retail situation
by Pons, Frank & Mourali, Mehdi & Giroux, Marilyn
- 61-68 Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis
by de Lassus, Christel & Anido Freire, N.
- 69-76 Online customer service and retail type-product congruence
by Suryandari, Retno Tanding & Paswan, Audhesh K.
2013, Volume 20, Issue 6
- 505-515 In search of status through brands from Western and Asian origins: Examining the changing face of fashion clothing consumption in Chinese young adults
by O'Cass, Aron & Siahtiri, Vida
- 516-528 Segmentation of Malaysian shoppers by store choice behaviour in their purchase of fresh meat and fresh produce
by Chamhuri, Norshamliza & Batt, Peter J.
- 529-537 The effect of naturalness claims on perceptions of food product naturalness in the point of purchase
by Lunardo, Renaud & Saintives, Camille
- 538-548 Consumer trust toward retail websites: Comparison between pure click and click-and-brick retailers
by Toufaily, Elissar & Souiden, Nizar & Ladhari, Riadh
- 549-559 The impact of basic human needs on the use of retailing self-service technologies: A study of self-determination theory
by Leung, Larry Sau Kei & Matanda, Margaret J.
- 560-569 Building loyalty with online financial services customers: Is there a gender difference?
by Ladhari, Riadh & Leclerc, André
- 570-578 Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories
by Heitz-Spahn, Sandrine
- 579-586 Service quality dimensions and superior customer perceived value in retail banks: An empirical study on Mexican consumers
by Vera, Jorge & Trujillo, Andrea
- 587-598 The impact of promotions on consumer choices and preferences in out-of-stock situations
by Diels, Jana Luisa & Wiebach, Nicole & Hildebrandt, Lutz
- 599-608 The influence of empathy in complaint handling: Evidence of gratitudinal and transactional routes to loyalty
by Simon, Françoise
- 609-616 Adolescent shopping behaviour: Different assimilation and individuation needs in France and the United States
by Gentina, Élodie & Chandon, Jean-Louis
- 617-624 The influence of retailing-mix levers on private label market share: The case of the Italian FMCG market
by Fornari, Edoardo & Fornari, Daniele & Grandi, Sebastiano & Menegatti, Mario
- 625-633 An empirical examination of clustering and dispersion within Canadian shopping centers
by Eckert, Andrew & He, Zhen & West, Douglas S.
- 634-641 The impact of mood on customer behavior: Staff mood and environmental factors
by Furnham, Adrian & Milner, Rebecca
- 642-649 Understanding perceived retail crowding: A critical review and research agenda
by Mehta, Ritu
2013, Volume 20, Issue 5
- 429-438 The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships
by Poujol, Juliet F. & Siadou-martin, Béatrice & Vidal, David & Pellat, Ghislaine
- 439-444 Loyalty program structure and consumers' perceptions of status: Feeling special in a grocery store?
by Arbore, Alessandro & Estes, Zachary
- 445-452 A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty
by Audrain-Pontevia, Anne-Françoise & N’Goala, Gilles & Poncin, Ingrid
- 453-462 Efficiency and effectiveness of small retailers: The role of customer and entrepreneurial orientation
by Tajeddini, Kayhan & Elg, Ulf & Trueman, Myfanwy
- 463-470 The importance of importance: Its impact on decision-making in mall retail categories during an economic downturn
by Pentecost, Robin & Andrews, Lynda
- 471-478 Negative emotions, value and relationships: Differences between women and men
by Babin, Barry J. & Griffin, Mitch & Borges, Adilson & Boles, James S.
- 479-487 Store format choice and relationship quality in apparel retail: A study of young and early-middle aged shoppers in New Delhi region
by Tripathi, Gaurav & Dave, Kartik
- 488-494 Storytelling during retail sales encounters
by Gilliam, David A. & Zablah, Alex R.
- 495-503 Enablers and inhibitors of permission-based marketing: A case of mobile coupons
by Im, Hyunjoo & Ha, Young
2013, Volume 20, Issue 4
- 373-381 Do consumers still believe what is said in online product reviews? A persuasion knowledge approach
by Bambauer-Sachse, Silke & Mangold, Sabrina
- 382-388 Out-of-town shopping and its induced CO2-emissions
by Carling, Kenneth & HÃ¥kansson, Johan & Jia, Tao
- 389-399 Determinants of a lasting purchase: The case of the tattoo patron
by Sierra, Jeremy J. & Jillapalli, Ravi K. & Badrinarayanan, Vishag A.
- 400-407 A model of consumer's retail atmosphere perceptions
by Rayburn, Steven W. & Voss, Kevin E.
- 408-418 Analysis of the moderating role of the gender variable in service recovery processes
by Cambra-Fierro, Jesús & Berbel-Pineda, Juan M. & Ruiz-BenÃtez, RocÃo & Vázquez-Carrasco, Rosario
- 419-428 Antecedents of adaptive selling among retail salespeople: A multilevel analysis
by Simintiras, Antonis C. & Ifie, Kemefasu & Watkins, Alan & Georgakas, Konstatinos
2013, Volume 20, Issue 3
- 251-262 The importance of retail brand equity and store accessibility for store loyalty in local competition
by Swoboda, Bernhard & Berg, Bettina & Schramm-Klein, Hanna & Foscht, Thomas
- 263-271 Western popular music consumption by highly involved Chinese music fans
by Cockrill, Antje & Liu, Yang
- 272-281 An investigation of consumers' self-control mechanisms when confronted with repeated purchase temptations: Evidence from online private sales
by Ayadi, Nawel & Giraud, Magali & Gonzalez, Christine
- 282-291 The effect of item reduction on assortment satisfaction—A consideration of the category of red wine in a controlled retail setting
by Beneke, Justin & Cumming, Alice & Jolly, Lindsey
- 292-301 Trust orientations in the organic food distribution channels: A comparative study of the Canadian and French markets
by Hamzaoui-Essoussi, Leila & Sirieix, Lucie & Zahaf, Mehdi
- 302-310 Environmentally conscious consumption: The role of retailers and peers as external influences
by Tsarenko, Yelena & Ferraro, Carla & Sands, Sean & McLeod, Colin
- 311-324 Retail fairness: Exploring consumer perceptions of fairness towards retailers’ marketing tactics
by Nguyen, Bang & Klaus, Philipp “Philâ€
- 325-333 Muy local: Differentiating Hispanic and Caucasian shoppers of locally produced foods in US grocery
by Campbell, Jeffrey M.
- 334-348 Spatial dependencies and spatial drift in public transport seasonal ticket revenue data
by Müller, Sven & Wilhelm, Pascal & Haase, Knut
- 349-357 Wine choice and drivers of consumption explored in relation to generational cohorts and methodology
by MacDonald, Jasmine B. & Saliba, Anthony J. & Bruwer, Johan
- 358-364 The influence of negative marketplace information on consumer attitudes toward a service establishment
by Smith, Ronn J. & Knuff, David C. & Sprott, David E. & Spangenberg, Eric R.
- 365-371 Sustainability drivers in food retail
by Claro, Danny Pimentel & Laban Neto, Silvio Abrahão & de Oliveira Claro, Priscila Borin
2013, Volume 20, Issue 2
- 139-146 Assessment of model uncertainty in destinations and travel forecasts of models of complex spatial shopping behaviour
by Rasouli, Soora & Timmermans, Harry
- 147-153 Proliferation of private labels in the groceries sector: The impact on category performance
by Olbrich, Rainer & Grewe, Gundula
- 154-164 Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts
by Roschk, Holger & Müller, Jana & Gelbrich, Katja
- 165-172 The effect of age on shopping orientation—choice orientation types of the ageing shoppers
by Kohijoki, Anna-Maija & Marjanen, Heli
- 173-181 Retail network spatial expansion: An application of the percolation theory to hard discounters
by Cliquet, Gérard & Guillo, Pierre-Alain
- 182-188 Heterogeneity of deal proneness: Value-mining, price-mining, and encounters
by Kwon, Kyoung-Nan & Kwon, Yoo Jin
- 189-199 Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing
by Parment, Anders
- 200-206 Slow fashion movement: Understanding consumer perceptions—An exploratory study
by Pookulangara, Sanjukta & Shephard, Arlesa
- 207-217 Tracing reputation risks in retailing and higher-education services
by Suomi, Kati & Järvinen, Raija
- 218-224 National advertising, dual-channel coordination and firm performance
by Pei, Zhi & Yan, Ruiliang
- 225-233 Obsolescence risk in advanced technologies for retailing: A management perspective
by Pantano, Eleonora & Iazzolino, Gianpaolo & Migliano, Giuseppe
- 234-239 Understanding consumers' in-store visual perception: The influence of package design features on visual attention
by Clement, Jesper & Kristensen, Tore & Grønhaug, Kjell
- 240-247 An exploratory investigation into how socioeconomic attributes influence coupons redeeming intentions
by Barat, Somjit & Amos, Clinton & Paswan, Audhesh & Holmes, Gary
2013, Volume 20, Issue 1
- 1-10 The link between customer satisfaction and price sensitivity: An investigation of retailing industry in Taiwan
by Low, Wen-Shinn & Lee, Jeng-Da & Cheng, Soo-May
- 11-19 eCCIq: The quality of electronic customer-to-customer interaction
by Georgi, Dominik & Mink, Moritz
- 20-25 In-store demonstrations as a promotion tool
by Nordfält, Jens & Lange, Fredrik
- 26-33 After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions
by Shim, Soyeon & Serido, Joyce & Tang, Chuanyi
- 34-42 Can a weak retailer benefit from manufacturer-dominant retailer alliance?
by Amrouche, Nawel & Yan, Ruiliang
- 43-50 Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days
by Swilley, Esther & Goldsmith, Ronald E.
- 51-57 Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
by Lee, Hyun-Joo & Yang, Kiseol
- 58-67 A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
by Johlke, Mark C. & Iyer, Rajesh
- 68-79 Luxury fashion consumption in China: Factors affecting attitude and purchase intent
by Zhang, Bopeng & Kim, Jung-Hwan
- 80-86 The value of private label brands to U.S. consumers: An objective and subjective assessment
by Boyle, Peter J. & Lathrop, E. Scott
- 87-93 Peer network position and shopping behavior among adolescents
by Gentina, Elodie & Bonsu, Samuel K.
- 94-101 Social comparison motivation of mothers’ with their adolescent daughters and its effects on the mother’s consumption behaviour
by Gentina, Élodie & Decoopman, Isabelle & Ruvio, Ayalla
- 102-110 Shaping e-retailer’s website personality: The importance of experiential marketing
by Shobeiri, Saeed & Laroche, Michel & Mazaheri, Ebrahim
- 111-119 The impact of internet adoption upon the shopping behaviour of island residents
by Freathy, Paul & Calderwood, Eric
- 120-129 Key quality factors affecting users' perception of social networking websites
by Ellahi, Abida & Bokhari, Rahat H.
- 130-137 A cross-country study of consumer innovativeness and technological service innovation
by Truong, Yann
2012, Volume 19, Issue 6
- 545-552 U.S. male generational cohorts: Retail format preferences, desired retail attributes, satisfaction and loyalty
by Brosdahl, Deborah J.C. & Carpenter, Jason M.
- 553-560 Let the music play or not: The influence of background music on consumer behavior
by Andersson, Pernille K. & Kristensson, Per & Wästlund, Erik & Gustafsson, Anders
- 561-569 A comparative analysis of differential consumer response across supermarket and specialty store in the candy category
by Kumar, Ashish & Trivedi, Minakshi & Bezawada, Ram & Sridhar, Karthik
- 570-577 When loyalties clash purchase behavior when a preferred brand is stocked out: The tradeoff between brand and store loyalty
by Puligadda, Sanjay & Ross, William T. & Chen, Jinjie & Howlett, Elizabeth
- 578-588 Spontaneous selection: The influence of product and retailing factors on consumer impulse purchases
by Kacen, Jacqueline J. & Hess, James D. & Walker, Doug
- 589-595 The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
by Finsterwalder, Jörg & Kuppelwieser, Volker G. & de Villiers, Matthew
- 596-604 Mexican national cross-border shopping: Exploration of retail tourism
by Sullivan, Pauline & Bonn, Mark A. & Bhardwaj, Vertica & DuPont, Ann
- 605-612 Case study—Embodied virtual agents: An analysis on reasons for failure
by Ben Mimoun, Mohammed Slim & Poncin, Ingrid & Garnier, Marion
- 613-620 Understanding factors affecting consumer intention to shop in a virtual world
by Domina, Tanya & Lee, Seung-Eun & MacGillivray, Maureen
- 621-628 Does store image influence demand for organic store brands?
by Ngobo, Paul-Valentin & Jean, Sylvie
- 629-636 Cross-validation of segments of credit card holders
by Martins, Maria Cristina M.S.G. & Cardoso, Margarida G.M.S.
- 637-643 The kinetic quality of store design: An Exploration of its influence on shopping experience
by Bonnin, Gaël & Goudey, Alain
- 644-652 Consumer satisfaction and loyalty: Two main consequences of retailer personality
by Lombart, Cindy & Louis, Didier
2012, Volume 19, Issue 5
- 457-463 Fractal segmentation matrix
by Puster, János
- 464-469 Does Gibrat's law hold for retailing? Evidence from Sweden
by Daunfeldt, Sven-Olov & Elert, Niklas & Lang, Ã…sa
- 470-483 Beyond mean estimates of price and promotional effects in scanner-panel sales–response regression
by Haupt, Harry & Kagerer, Kathrin
- 484-491 Consumer technology traits in determining mobile shopping adoption: An application of the extended theory of planned behavior
by Yang, Kiseol
- 492-500 Drivers of customer likelihood to join grocery retail loyalty programs. An analysis of reward programs and loyalty cards
by GarcÃa Gómez, Blanca & Gutiérrez Arranz, Ana M & Gutiérrez Cillán, Jesús
- 501-509 The effects of overall similarity regarding the customer-to-customer-relationship in a service context
by Brack, Anna Dorothea & Benkenstein, Martin
- 510-518 Negative price-image effects of appealing store architecture: Do they really exist?
by Zielke, Stephan & Toporowski, Waldemar
- 519-525 The importance of consumer characteristics and market structure variables in driving multiple store patronage
by Luceri, Beatrice & Latusi, Sabrina
- 526-536 Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry
by Dwivedi, Abhishek & Merrilees, Bill & Miller, Dale & Herington, Carmel
- 537-544 Resale Price Maintenance (RPM): The U.S. and E.U. perspectives
by Umit Kucuk, S. & Timmermans, Harry J.P.
2012, Volume 19, Issue 4
- 381-389 Antecedents of flow in retail store shopping
by Wang, Liz C. & Hsiao, Daniel Fujen
- 390-397 Motivators of market mavenism in the retail environment
by Goldsmith, Ronald E. & Flynn, Leisa R. & Clark, Ronald A.
- 398-405 The investigation on dimensions of e-satisfaction for online shoes retailing
by Endo, Seiji & Yang, Jun & Park, JungKun
- 406-412 Violations of procedure invariance—The case of preference reversals in monadic and competitive product evaluations
by Müller, Holger & Kroll, Eike B. & Vogt, Bodo
- 413-418 Measuring service experience: Applying the satisfaction with travel scale in public transport
by Olsson, Lars E. & Friman, Margareta & Pareigis, Jörg & Edvardsson, Bo
- 419-428 Store environment's impact on variety seeking behavior
by Mohan, Geetha & Sivakumaran, Bharadhwaj & Sharma, Piyush
- 429-437 Correlations between external knowledge and the knowledge chain as impacting service quality
by Tseng, Shu-Mei
- 438-444 Identifying factors affecting consumers purchase incidence at retail trade shows
by Tafesse, Wondwesen & Korneliussen, Tor
- 445-456 An integrative conceptual framework for analyzing customer satisfaction with shopping trip experiences in grocery retailing
by Esbjerg, Lars & Jensen, Birger Boutrup & Bech-Larsen, Tino & de Barcellos, Marcia Dutra & Boztug, Yasemin & Grunert, Klaus G.
2012, Volume 19, Issue 3
- 271-278 Effects of store loyalty on shopping mall loyalty
by Rabbanee, Fazlul K. & Ramaseshan, B. & Wu, Chen & Vinden, Amy
- 279-286 Modeling innovative points of sales through virtual and immersive technologies
by Pantano, Eleonora & Servidio, Rocco
- 287-296 Consumer responses to service situations: Tests for main and interaction effects
by Watson, Stevie
- 297-303 The impact of a wife's budgetary and romantic attitudes towards luxury goods on their self-purchases and purchases made for them by their husbands
by Kaefer, Frederick & Heilman, Carrie M. & Ramenofsky, Samuel D.
- 304-312 Multidimensional trust building in e-retailing: Cross-cultural differences in trust formation and implications for perceived risk
by Park, JungKun & Gunn, Frances & Han, Sang-Lin
- 313-324 Outlet patronage in on-the-go consumption: An analysis of patronage preference drivers for convenience outlets versus traditional retail outlets
by Heider, Raphael & Moeller, Sabine
- 325-331 The role of product brand image and online store image on perceived risks and online purchase intentions for apparel
by Aghekyan-Simonian, Mariné & Forsythe, Sandra & Suk Kwon, Wi & Chattaraman, Veena
- 332-342 Explaining NFL fans' purchase intentions for revered and reviled teams: A dual-process perspective
by Sierra, Jeremy J. & Taute, Harry A. & Heiser, Robert S.
- 343-352 In what sequence are information sources consulted by involved consumers? The case of automobile pre-purchase search
by van Rijnsoever, Frank J. & Castaldi, Carolina & Dijst, Martin J.
- 353-359 Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? Findings from automobile dealerships
by Arndt, Aaron D. & Karande, Kiran
- 360-367 Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market
by Diallo, Mbaye Fall
- 368-379 Steering customers to the online channel: The influence of personal relationships, learning investments, and attitude toward the firm
by Herhausen, Dennis & Schögel, Marcus & Schulten, Matthias
2012, Volume 19, Issue 2
- 179-185 Negative effects of ambient scents on consumers’ skepticism about retailer’s motives
by Lunardo, Renaud
- 186-194 Cannibalization or synergy? Consumers' channel selection in online–offline multichannel systems
by Kollmann, Tobias & Kuckertz, Andreas & Kayser, Ina
- 195-201 Is parking supply related to turnover of shopping areas? The case of the Netherlands
by Mingardo, G. & van Meerkerk, J.
- 202-210 The customer satisfaction–loyalty relation in an interactive e-service setting: The mediators
by Chen, Shu-Ching
- 211-217 Moderating effect of discriminatory attributions on repatronage intentions
by Baker, Thomas L. & Meyer, Tracy
- 218-228 Consumer–retailer love and attachment: Antecedents and personality moderators
by Vlachos, Pavlos A. & Vrechopoulos, Adam P.
- 229-239 Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format
by Davis, Lizhu & Hodges, Nancy
- 240-248 Shopping motives, store attributes and shopping enjoyment among Malaysian youth
by Wong, Yue-Teng & Osman, Syuhaily & Jamaluddin, Askiah & Yin-Fah, Benjamin Chan
- 249-258 The moderating roles of shopper experience and store type on the relationship between perceived merchandise value and willingness to pay a higher price
by Ligas, Mark & Chaudhuri, Arjun
- 259-269 Understanding the older shopper: A behavioural typology
by Angell, Robert & Megicks, Phil & Memery, Juliet & Heffernan, Troy & Howell, Kerry
2012, Volume 19, Issue 1
- 1-10 Explaining customers' switching patterns to brand delisting
by Wiebach, Nicole & Hildebrandt, Lutz
- 11-26 What constitutes a “good assortment†? A scale for measuring consumers' perceptions of an assortment offered in a grocery category
by Bauer, Johannes C. & Kotouc, Alexander J. & Rudolph, Thomas
- 27-35 How do storefront window displays influence entering decisions of clothing stores?
by Oh, Hyunjoo & Petrie, Jenny
- 36-44 Retail shopping lists: Reassessment and new insights
by Schmidt, Marcus
- 45-58 Consumption dynamics and demographics of Canadian wine consumers: Retailing insights from the tasting room channel
by Bruwer, Johan & Lesschaeve, Isabelle & Campbell, Benjamin L.
- 59-66 The relevance of shopper logistics for consumers of store-based retail formats
by Teller, Christoph & Kotzab, Herbert & Grant, David B.
- 67-77 Modeling the effect of self-efficacy on game usage and purchase behavior
by Davis, Robert & Lang, Bodo
- 78-87 Message content in keyword campaigns, click behavior, and price-consciousness: A study of millennial consumers
by Gauzente, Claire & Roy, Yves
- 88-97 Are consumers with disabilities receiving the services they need?
by Goodrich, Kendall & Ramsey, Rosemary
- 98-108 Ethnic minority consumers' responses to sales promotions in the packaged food market
by Jamal, Ahmad & Peattie, Sue & Peattie, Ken
- 109-115 Who spends more online? The influence of time, usage variety, and privacy concern on online spending
by Akhter, Syed H.
- 116-123 Retailer perceptions on hiring prospective employees with disabilities
by Jasper, Cynthia R. & Waldhart, Paul
- 124-132 Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk
by Belanche, Daniel & Casaló, Luis V. & GuinalÃu, Miguel
- 133-139 French consumers' perceptions of the unattended delivery model for e-grocery retailing
by Goethals, Frank & Leclercq-Vandelannoitte, Aurélie & Tütüncü, Yazgi
- 140-149 Retail brand equity: Conceptualization and measurement
by Jara, Magali & Cliquet, Gérard
- 150-158 Antecedents of customer loyalty: An empirical synthesis and reexamination
by Pan, Yue & Sheng, Simon & Xie, Frank T.
- 159-167 Plural form franchise networks: A test of Bradach’s model
by Cliquet, Gérard & Pénard, Thierry
- 168-178 Some people just want to read: The roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
by Kirk, Colleen P. & Chiagouris, Larry & Gopalakrishna, Pradeep
2011, Volume 18, Issue 6
- 483-491 The effect of default options on choice—Evidence from online product configurators
by Herrmann, Andreas & Goldstein, Daniel G. & Stadler, Rupert & Landwehr, Jan R. & Heitmann, Mark & Hofstetter, Reto & Huber, Frank
- 492-499 Paying the piper: Performing rights organizations and their role in the retail function
by Kemp, Elyria & Natesan, Chinna & Borders, Aberdeen Leila & Kopp, Steven W.
- 500-508 Determinants of restaurant's owners/managers selection of wines to be offered on the wine list
by Sirieix, Lucie & Remaud, Hervé & Lockshin, Larry & Thach, Liz & Lease, Terry
- 509-520 The perceived autonomy–perceived service climate relationship: The contingency effect of store-level tenure diversity
by Auh, Seigyoung & Menguc, Bulent & Fisher, Michelle & Haddad, Abeer
- 521-533 Context and mobile services' value-in-use
by Gummerus, Johanna & Pihlström, Minna
- 534-541 Credit cards in a Chinese cultural context—The young, affluent Chinese as early adopters
by Worthington, Steve & Thompson, Frauke Mattison & Stewart, David B.
- 542-547 The expected benefit as determinant of deal-prone consumers' response to sales promotions
by Palazon, Mariola & Delgado-Ballester, Elena
- 548-554 Shopping orientations of US males: A generational cohort comparison
by Brosdahl, Deborah J.C. & Carpenter, Jason M.
- 555-561 Intrinsic motivations, self-esteem, and luxury goods consumption
by Truong, Yann & McColl, Rod
- 562-574 The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets
by Juan Beristain, Jose & Zorrilla, Pilar
- 575-585 Supermarket consumers and gender differences relating to their perceived importance levels of store characteristics
by Mortimer, Gary & Clarke, Peter
2011, Volume 18, Issue 5
- 381-388 Retail salespeople's mimicry of customers: Effects on consumer behavior
by Jacob, Céline & Guéguen, Nicolas & Martin, Angélique & Boulbry, Gaëlle
- 389-396 Evaluating retail format extensions: The role of shopping goals
by Haans, Hans
- 397-404 The relationship between national cultural dimensions and retail format strategies
by Etgar, Michael & Rachman-Moore, Dalia
- 405-413 Explaining non-linear customer density effects on shoppers’ emotions and behavioral intentions in a retail context: The mediating role of perceived control
by Uhrich, Sebastian
- 414-421 Choosing self-service technologies or interpersonal services—The impact of situational factors and technology-related attitudes
by Gelderman, Cees J. & Ghijsen, Paul W.Th. & van Diemen, Ronnie
- 422-429 Understanding consumer perceived value of casual sportswear: An empirical study
by Chi, Ting & Kilduff, Peter P.D.
- 430-437 Paying the piper: Performing rights organizations and their role in the retail function
by Kemp, Elyria & Natesan, Chinna & Leila Borders, Aberdeen & Kopp, Steven W.
- 438-447 Customer-to-noncustomer interactions: Extending the ‘social’ dimension of the store environment
by Sands, Sean & Harper, Elly & Ferraro, Carla
- 448-454 Retailing masculinity: Gender expectations and social image of male grooming products in New Zealand
by McNeill, Lisa S. & Douglas, Katie
- 455-462 The dilemma of mixed bundles: The effects of price, brand, and content preference on music CD bundle choices
by Lee, Hsiao-Ching & Tsai, Dung Chun & Wu, Ming-De
- 463-470 An exploratory packaging study of the composite fashion footwear buying framework
by Faultrier, Brigitte de & Towers, Neil
- 471-475 The role of predicted, on-line experienced and remembered satisfaction in current choice to use public transport services
by Pedersen, Tore & Friman, Margareta & Kristensson, Per
- 476-482 Beyond the conventional-specialty dichotomy in food retailing business models: An Italian case study
by Massa, Silvia & Testa, Stefania
2011, Volume 18, Issue 4