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Central Bank Communications and the General Public

Citations

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Cited by:

  1. Alina Evstigneeva & Mark Sidorovskiy, 2021. "Assessment of Clarity of Bank of Russia Monetary Policy Communication by Neural Network Approach," Russian Journal of Money and Finance, Bank of Russia, vol. 80(3), pages 3-33, September.
  2. Dräger, Lena & Lamla, Michael J. & Pfajfar, Damjan, 2024. "How to limit the spillover from an inflation surge to inflation expectations?," Journal of Monetary Economics, Elsevier, vol. 144(C).
  3. Kučerová, Zuzana & Pakši, Daniel & Koňařík, Vojtěch, 2024. "Macroeconomic fundamentals and attention: What drives european consumers’ inflation expectations?," Economic Systems, Elsevier, vol. 48(1).
  4. Michael Ehrmann, 2026. "Trust in Central Banks," Journal of Economic Surveys, Wiley Blackwell, vol. 40(1), pages 492-504, February.
  5. Mr. Ken Miyajima & James Yetman, 2018. "Inflation Expectations Anchoring Across Different Types of Agents: the Case of South Africa," IMF Working Papers 2018/177, International Monetary Fund.
  6. Kenny, Geoff & Duca, Ioana, 2021. "Can consumers’ inflation expectations help stabilise the economy?," Research Bulletin, European Central Bank, vol. 79.
  7. Grigoli, Francesco & Sandri, Damiano, 2024. "Public debt and household inflation expectations," Journal of International Economics, Elsevier, vol. 152(C).
  8. Isabel Busom & Cristina Lopez-Mayan & Judith Panadés & Jordi Brandts, 2022. "Images Say More Than Just Words: Effectiveness of Visual and Text Communication in Dispelling the Rent–Control Misconception," Working Papers 1322, Barcelona School of Economics.
  9. Olivier Coibion & Yuriy Gorodnichenko & Michael Weber, 2022. "Monetary Policy Communications and Their Effects on Household Inflation Expectations," Journal of Political Economy, University of Chicago Press, vol. 130(6), pages 1537-1584.
  10. Hoffmann, Mathias & Moench, Emanuel & Pavlova, Lora & Schultefrankenfeld, Guido, 2026. "A KISS for central bank communication in times of high inflation," Journal of International Money and Finance, Elsevier, vol. 165(C).
  11. Francesco Salsano, 2022. "Monetary policy when the objectives of central bankers are imperfectly observable," Scottish Journal of Political Economy, Scottish Economic Society, vol. 69(4), pages 396-415, September.
  12. Edward S. Knotek & James Mitchell & Mathieu Pedemonte & Taylor Shiroff, 2024. "The Effects of Interest Rate Increases on Consumers' Inflation Expectations: The Roles of Informedness and Compliance," Working Papers 24-01R, Federal Reserve Bank of Cleveland, revised 05 Jun 2025.
  13. Bernd Hayo & Florian Neumeier, 2022. "Households’ inflation perceptions and expectations: survey evidence from New Zealand," International Economics and Economic Policy, Springer, vol. 19(1), pages 185-217, February.
  14. Peter Andrebriq & Carlo Pizzinelli & Christopher Roth & Johannes Wohlfart, 2022. "Subjective Models of the Macroeconomy: Evidence From Experts and Representative Samples," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 89(6), pages 2958-2991.
  15. Gabriele Galati & Richhild Moessner & Maarten van Rooij, 2022. "Reactions of household inflation expectations to a symmetric inflation target and high inflation (August 2022 update)," Working Papers 743, DNB.
  16. Brandts, Jordi & Busom, Isabel & Lopez-Mayan, Cristina & Panadés, Judith, 2022. "Dispelling misconceptions about economics," Journal of Economic Psychology, Elsevier, vol. 88(C).
  17. Barbara Rossi, 2021. "Forecasting in the Presence of Instabilities: How We Know Whether Models Predict Well and How to Improve Them," Journal of Economic Literature, American Economic Association, vol. 59(4), pages 1135-1190, December.
  18. Cecchetti, Stephen & Schoenholtz, Kermit L., 2019. "Improving U.S. Monetary Policy Communications," CEPR Discussion Papers 13915, Centre for Economic Policy Research.
  19. Kryvtsov, Oleksiy & Petersen, Luba, 2021. "Central bank communication that works: Lessons from lab experiments," Journal of Monetary Economics, Elsevier, vol. 117(C), pages 760-780.
  20. Montserrat Ferré & Òscar Macaya & Carolina Manzano, 2024. "Central bank communication: Inflation target transparency with fiscal policy," Contemporary Economic Policy, Western Economic Association International, vol. 42(4), pages 642-659, October.
  21. Jordi Brandts & Isabel Busom & Cristina Lopez-Mayan & Judith Panadés, 2024. "Images say more than just words: visual versus text communication to dispel a rent-control misconception," Experimental Economics, Springer;Economic Science Association, vol. 27(2), pages 417-468, April.
  22. Ferrara, Federico Maria & Angino, Siria, 2022. "Does clarity make central banks more engaging? Lessons from ECB communications," European Journal of Political Economy, Elsevier, vol. 74(C).
  23. Hayo, Bernd & Méon, Pierre-Guillaume, 2024. "Preaching to the agnostic: Inflation reporting can increase trust in the central bank but only among people with weak priors," Journal of International Money and Finance, Elsevier, vol. 142(C).
  24. Jordi Brandts & Isabel Busom Piquer & Cristina López-Mayan & Judit Panadés Martí, 2022. "Pictures are worth many words: Effectiveness of visual communication in dispelling the rent–control misconception," Working Papers wpdea2202, Department of Applied Economics at Universitat Autonoma of Barcelona.
  25. Müller, Lena Sophia & Glas, Alexander, 2021. "Talking in a language that everyone can understand? Transparency of speeches by the ECB Executive Board," VfS Annual Conference 2021 (Virtual Conference): Climate Economics 242364, Verein für Socialpolitik / German Economic Association.
  26. Coibion, Olivier & Gorodnichenko, Yuriy & Kumar, Saten & Pedemonte, Mathieu, 2020. "Inflation expectations as a policy tool?," Journal of International Economics, Elsevier, vol. 124(C).
  27. Hansen, Stephen & McMahon, Michael & Tong, Matthew, 2019. "The long-run information effect of central bank communication," Journal of Monetary Economics, Elsevier, vol. 108(C), pages 185-202.
  28. Lena Dräger & Michael J. Lamla, 2024. "Consumers' macroeconomic expectations," Journal of Economic Surveys, Wiley Blackwell, vol. 38(2), pages 427-451, April.
  29. Philipp Poyntner & Sofie R. Waltl, 2026. "The Connection Between Monetary Policy and Housing Prices: Public Perception and Expert Communication," Papers 2601.08957, arXiv.org, revised Jan 2026.
  30. Johnny Runge & Nathan Hudson-Sharp, 2020. "Public Understanding of Economics and Economic Statistics," Economic Statistics Centre of Excellence (ESCoE) Occasional Papers ESCOE-OP-03, Economic Statistics Centre of Excellence (ESCoE).
  31. Mochhoury, Sarah, 2023. "Central bank communication and trust: an experimental study on the European Central Bank and the general public," Working Paper Series 2824, European Central Bank.
  32. Gáti, Laura & Handlan, Amy, 2025. "Reputation for Confidence," CEPR Discussion Papers 20734, Centre for Economic Policy Research.
  33. Alan S. Blinder & Michael Ehrmann & Jakob de Haan & David-Jan Jansen, 2024. "Central Bank Communication with the General Public: Promise or False Hope?," Journal of Economic Literature, American Economic Association, vol. 62(2), pages 425-457, June.
  34. Ehrmann, Michael & Wabitsch, Alena, 2022. "Central bank communication with non-experts – A road to nowhere?," Journal of Monetary Economics, Elsevier, vol. 127(C), pages 69-85.
  35. Hwang, In Do & Lustenberger, Thomas & Rossi, Enzo, 2023. "Central bank communication and public trust: The case of ECB speeches," Journal of International Money and Finance, Elsevier, vol. 137(C).
  36. Delia Sih Chien Macaluso & Michael McMahon, 2022. "MPC monetary communication: children of the revolution(s)," Economics Series Working Papers 987, University of Oxford, Department of Economics.
  37. Francesco D'Acunto & Daniel Hoang & Maritta Paloviita & Michael Weber, 2020. "Effective Policy Communication: Targets versus Instruments," Working Papers 2020-148, Becker Friedman Institute for Research In Economics.
  38. Tim Munday & James Brookes, 2021. "Mark my words: the transmission of central bank communication to the general public via the print media," Bank of England Staff Working Paper series 944, Bank of England.
  39. Antoine Ebeling, 2024. "ECB’s Climate Speeches and Market Reactions," Working Papers of BETA 2024-38, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
  40. Fatih Kansoy & Joel Mundy, 2025. "Central Bank Communication with Public: Bank of England and Twitter (X)," Papers 2506.02559, arXiv.org.
  41. Jordi Brandts & Francesc Trillas Jané, 2024. "Opposing Views on Public Ownership and Their Influence on Citizens' Attitudes," Working Papers 1453, Barcelona School of Economics.
  42. Hwang, In Do & Lustenberger, Thomas & Rossi, Enzo, 2021. "Does communication influence executives’ opinion of central bank policy?☆," Journal of International Money and Finance, Elsevier, vol. 115(C).
  43. Dräger, Lena, 2023. "Central Bank Communication with the General Public," Hannover Economic Papers (HEP) dp-713, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
  44. Dräger, Lena & Nghiem, Giang, 2023. "Inflation Literacy, Inflation Expectations, and Trust in the Central Bank: A Survey Experiment," Hannover Economic Papers (HEP) dp-709, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
  45. Byrne, David & Goodhead, Robert & McMahon, Michael & Naylor, Matthew & Parle, Conor, 2025. "From Forward Guidance to Data Dependence: Temporality and Complexity in ECB Communication After the Pandemic," Economic Letters 2/EL/25, Central Bank of Ireland.
  46. Bjerkander, Lena & Glas, Alexander, 2024. "Talking in a language that everyone can understand? Clarity of speeches by the ECB Executive Board," Journal of International Money and Finance, Elsevier, vol. 149(C).
  47. Carotta, Gianni & Mello, Miguel & Ponce, Jorge, 2023. "Monetary policy communication and inflation expectations: New evidence about tone and readability," Latin American Journal of Central Banking (previously Monetaria), Elsevier, vol. 4(3).
  48. Michael J. Lamla & Dmitri V. Vinogradov, 2021. "Is the Word of a Gentleman as Good as His Tweet? Policy communications of the Bank of England," Working Paper Series in Economics 403, University of Lüneburg, Institute of Economics.
  49. Hayo, Bernd & Neumeier, Florian, 2020. "Public knowledge about and attitudes towards central bank independence in New Zealand," Journal of Banking & Finance, Elsevier, vol. 113(C).
  50. de Lucio, Juan & Mora-Sanguinetti, Juan S., 2022. "Drafting “better regulation”: The economic cost of regulatory complexity," Journal of Policy Modeling, Elsevier, vol. 44(1), pages 163-183.
  51. Baranowski, Paweł & Doryń, Wirginia & Łyziak, Tomasz & Stanisławska, Ewa, 2021. "Words and deeds in managing expectations: Empirical evidence from an inflation targeting economy," Economic Modelling, Elsevier, vol. 95(C), pages 49-67.
  52. Goutsmedt, Aurélien & Sergi, Francesco & Claveau, François & Fontan, Clément, 2023. "The Different Paths of Central Bank Scientization: The Case of the Bank of England," SocArXiv jzwdt, Center for Open Science.
  53. Dräger, Lena & Lamla, Michael J. & Pfajfar, Damjan, 2022. "How to Limit the Spillover from the 2021 Inflation Surge to Inflation Expectations?," VfS Annual Conference 2022 (Basel): Big Data in Economics 264090, Verein für Socialpolitik / German Economic Association.
  54. Benchimol, Jonathan & Kazinnik, Sophia & Saadon, Yossi, 2025. "Federal Reserve communication and the COVID‐19 pandemic," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 93(5), pages 464-484.
  55. Ehrmann, Michael & Georgarakos, Dimitris & Kenny, Geoff, 2025. "Credibility gains from central bank communication with the public," European Economic Review, Elsevier, vol. 177(C).
  56. Brouwer, Nils & de Haan, Jakob, 2022. "Trust in the ECB: Drivers and consequences," European Journal of Political Economy, Elsevier, vol. 74(C).
  57. Kosuke Aoki & Hibiki Ichiue & Tatsushi Okuda, 2019. "Consumers' Price Beliefs, Central Bank Communication, and Inflation Dynamics," Bank of Japan Working Paper Series 19-E-14, Bank of Japan.
  58. Ash, Elliott & Mikosch, Heiner & Perakis, Alexis & Sarferaz, Samad, 2026. "Seeing and hearing is believing: The role of audiovisual communication in shaping inflation expectations," European Economic Review, Elsevier, vol. 184(C).
  59. Bouche Paul, & Gerardin Mathilde, & Gautier Erwan, Savignac Frédérique & Savignac Frédérique., 2021. "Measuring firms’ inflation expectations [Mesurer les anticipations d’inflation des entreprises]," Bulletin de la Banque de France, Banque de France, issue 236.
  60. repec:ptu:bdpart:e202410 is not listed on IDEAS
  61. Geiger, Martin & Gründler, Daniel & Scharler, Johann, 2023. "Monetary policy shocks and consumer expectations in the euro area," Journal of International Economics, Elsevier, vol. 140(C).
  62. Caruso-Bloeck, Martin & Mello, Miguel & Ponce, Jorge, 2023. "News of disinflation and firms’ expectations: New causal evidence," Journal of International Money and Finance, Elsevier, vol. 137(C).
  63. Ken Miyajima & James Yetman, 2019. "Assessing inflation expectations anchoring for heterogeneous agents: analysts, businesses and trade unions," Applied Economics, Taylor & Francis Journals, vol. 51(41), pages 4499-4515, September.
  64. Brigitte Desroches & Sharon Kozicki & Laure Simon, 2024. "Monetary Policy Governance: Bank of Canada Practices to Support Policy Effectiveness," Discussion Papers 2024-14, Bank of Canada.
  65. McMahon, Michael & Haldane, Andrew & Macaulay, Alistair, 2020. "The 3 E’s of Central Bank Communication with the Public," CEPR Discussion Papers 14265, Centre for Economic Policy Research.
  66. Georgios Chortareas & Fotis Papailias & Linda Shuku, 2026. "Does Central Bank Talk Matter for Forecasting? Evidence From Speeches of the BoE, ECB, and Fed," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 31(1), pages 226-240, January.
  67. Juan de Lucio & Juan S. Mora-Sanguinetti, 2021. "New dimensions of regulatory complexity and their economic cost. An analysis using text mining," Working Papers 2107, Banco de España.
  68. Fernando Borraz & Miguel Mello, 2025. "Communication, information and inflation expectations," Central Bank Review, Research and Monetary Policy Department, Central Bank of the Republic of Turkey, vol. 25(supplemen).
  69. Leek, Lauren Caroline & Bischl, Simeon, 2024. "How Central Bank Independence Shapes Monetary Policy Communication: A Large Language Model Application," SocArXiv yrhka, Center for Open Science.
  70. Candia, Bernardo & Coibion, Olivier & Gorodnichenko, Yuriy, 2024. "The inflation expectations of U.S. firms: Evidence from a new survey," Journal of Monetary Economics, Elsevier, vol. 145(S).
  71. repec:osf:socarx:yrhka_v1 is not listed on IDEAS
  72. Ngomba Bodi, Francis Ghislain & Tadadjeu Wemba, Dessy-Karl & Soulemanou, Soulemanou, 2020. "Transparence des Banques Centrales et efficacité de la politique monétaire : quelles implications pour la Banque des Etats de l’Afrique Centrale ? [Central Bank's Transparency and effectiveness of monetary policy: what implications for the Bank of," MPRA Paper 116436, University Library of Munich, Germany.
  73. Douglas Kiarelly Godoy de Araujo, 2025. "Open-sourced central bank macroeconomic models," IFC Bulletins chapters, in: Bank for International Settlements (ed.), Data science in central banking: enhancing the access to and sharing of data, volume 64, Bank for International Settlements.
  74. Duca-Radu, Ioana & Kenny, Geoff & Reuter, Andreas, 2021. "Inflation expectations, consumption and the lower bound: Micro evidence from a large multi-country survey," Journal of Monetary Economics, Elsevier, vol. 118(C), pages 120-134.
  75. Michael McMahon, 2024. "Lessons for Monetary Policy Communication: Communication, Getting Through and Expectation Formation," RBA Annual Conference Papers acp2024-01, Reserve Bank of Australia, revised May 2025.
  76. Jakub Rybacki & Dobromił Serwa, 2021. "What Makes a Successful Scientist in a Central Bank? Evidence From the RePEc Database," Central European Journal of Economic Modelling and Econometrics, Central European Journal of Economic Modelling and Econometrics, vol. 13(3), pages 331-357, September.
  77. Ehrmann, Michael & Georgarakos, Dimitris & Kenny, Geoff, 2023. "Credibility gains from communicating with the public: evidence from the ECB’s new monetary policy strategy," Working Paper Series 2785, European Central Bank.
  78. Brouwer, Nils & de Haan, Jakob, 2022. "The impact of providing information about the ECB’s instruments on inflation expectations and trust in the ECB: Experimental evidence," Journal of Macroeconomics, Elsevier, vol. 73(C).
  79. Thiago Christiano Silva & Kei Moriya & Mr. Romain M Veyrune, 2025. "From Text to Quantified Insights: A Large-Scale LLM Analysis of Central Bank Communication," IMF Working Papers 2025/109, International Monetary Fund.
  80. Moreno, Guadalupe, 2025. "Untrustworthy authorities and complicit bankers: Unraveling monetary distrust in Argentina," MPIfG Discussion Paper 25/3, Max Planck Institute for the Study of Societies.
  81. Korhonen, Iikka & Newby, Elisa, 2019. "Mastering Central Bank Communication Challenges via Twitter," BoF Economics Review 7/2019, Bank of Finland.
  82. Shaun P. Hargreaves Heap & Aikaterini Karadimitropoulou & Eugenio Levi, 2021. "Narrative based information: is it the facts or their packaging that matters?," MUNI ECON Working Papers 2021-08, Masaryk University, revised Feb 2023.
  83. Cars Hommes & Julien Pinter & Isabelle Salle, 2023. "What People Believe about Monetary Finance and What We Can(‘t) Do about It: Evidence from a Large-Scale, Multi-Country Survey Experiment," CESifo Working Paper Series 10574, CESifo.
  84. Bernardo Candia & Olivier Coibion & Yuriy Gorodnichenko, 2020. "Communication and the Beliefs of Economic Agents," NBER Working Papers 27800, National Bureau of Economic Research, Inc.
  85. Francesco D’Acunto & Andreas Fuster & Michael Weber, 2021. "Diverse Policy Committees Can Reach Underrepresented Groups," NBER Working Papers 29275, National Bureau of Economic Research, Inc.
  86. Silvana Prodan & Dan-Cristian Dabija, 2023. "Adapting the Digital Servuction Model to Central Banks: Case Study: European Central Bank," Administrative Sciences, MDPI, vol. 13(10), pages 1-21, October.
  87. Bear, Laura, 2020. "Speculation: a political economy of technologies of imagination," LSE Research Online Documents on Economics 103433, London School of Economics and Political Science, LSE Library.
  88. Fraccaroli, Nicolò & Giovannini, Alessandro & Jamet, Jean-Francois & Persson, Eric, 2022. "Does the European Central Bank speak differently when in parliament?," Working Paper Series 2705, European Central Bank.
  89. Bernd Hayo & Florian Neumeier, 2018. "Central Bank Independence in New Zealand: Public Knowledge About and Attitude Towards the Policy Target Agreement," ifo Working Paper Series 266, ifo Institute - Leibniz Institute for Economic Research at the University of Munich.
  90. Ehrmann, Michael & Talmi, Jonathan, 2020. "Starting from a blank page? Semantic similarity in central bank communication and market volatility," Journal of Monetary Economics, Elsevier, vol. 111(C), pages 48-62.
  91. Guo, Junjie & Guo, Yumei & Miao, Shan & Pang, Xin, 2021. "An investigation of semantic similarity in PBOC’s communication on RMB volatility," International Review of Economics & Finance, Elsevier, vol. 75(C), pages 441-455.
  92. Angino, Siria & Robitu, Robert, 2023. "One question at a time! A text mining analysis of the ECB Q&A session," Working Paper Series 2852, European Central Bank.
  93. Baerg, Nicole Rae & Krainin, Colin, 2022. "Divided committees and strategic vagueness," European Journal of Political Economy, Elsevier, vol. 74(C).
  94. Yingying Xu & Zhixin Liu & Jingjing Chen & Sultan Salem, 2024. "How official TV news affect public inflation expectations? Evidence from the Chinese national broadcaster China Central Television," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 29(1), pages 819-831, January.
  95. Diaf, Sami, 2022. "Policy preference at central banks: Quantifying monetary policy signals using keyword topic models," WiSo-HH Working Paper Series 69, University of Hamburg, Faculty of Business, Economics and Social Sciences, WISO Research Laboratory.
  96. Bholat, David & Broughton, Nida & Ter Meer, Janna & Walczak, Eryk, 2019. "Enhancing central bank communications using simple and relatable information," Journal of Monetary Economics, Elsevier, vol. 108(C), pages 1-15.
  97. Francesco D'Acunto & Daniel Hoang & Maritta Paloviita & Michael Weber, 2020. "Effective Policy Communication: Targets versus Instruments," Working Papers 2020-148, Becker Friedman Institute for Research In Economics.
  98. Curti, Filippo & Kazinnik, Sophia, 2023. "Central bank communication and website characteristics," Journal of Economic Behavior & Organization, Elsevier, vol. 212(C), pages 1216-1241.
  99. Leek, Lauren & Bischl, Simeon, 2025. "How central bank independence shapes monetary policy communication: A Large Language Model application," European Journal of Political Economy, Elsevier, vol. 87(C).
  100. Michael Weber & Francesco D'Acunto & Yuriy Gorodnichenko & Olivier Coibion, 2022. "The Subjective Inflation Expectations of Households and Firms: Measurement, Determinants, and Implications," Journal of Economic Perspectives, American Economic Association, vol. 36(3), pages 157-184, Summer.
  101. Istrefi, Klodiana, 2019. "Comment on: Enhancing central bank communications using simple and relatable information," Journal of Monetary Economics, Elsevier, vol. 108(C), pages 16-20.
  102. Roy Trivedi, Smita & Ghosh, Saibal, 2025. "Do deeds match words? India’s monetary policy needs to “walk the talk” for inflation anchoring," Journal of Policy Modeling, Elsevier, vol. 47(3), pages 662-680.
  103. Andrew Haldane & Alistair Macaulay & Michael McMahon, 2020. "The 3 E’s of central bank communication with the public," Bank of England Staff Working Paper series 847, Bank of England.
  104. Lena Dräger & Michael J. Lamla & Damjan Pfajfar, 2022. "How to Limit the Spillover from the 2021 Inflation Surge to Inflation Expectations?," Working Paper Series in Economics 407, University of Lüneburg, Institute of Economics.
  105. Aurélien Goutsmedt & Francesco Sergi & François Claveau & Clément Fontan, 2025. "Not a steamroller, a 3D process: Scientization at the Bank of England," Post-Print hal-04267004, HAL.
  106. Lamla, Michael J. & Vinogradov, Dmitri V., 2019. "Central bank announcements: Big news for little people?," Journal of Monetary Economics, Elsevier, vol. 108(C), pages 21-38.
  107. Francesco Carbonero & Jeremy Davies & Ekkehard Ernst & Sayantan Ghosal & Leaza McSorley, 2021. "Anxiety, Expectations Stabilization and Intertemporal Markets: Theory, Evidence and Policy," Working Papers 2021_12, Business School - Economics, University of Glasgow.
  108. Sonya Georgieva, 2023. "Application of Artificial Intelligence and Machine Learning in the Conduct of Monetary Policy by Central Banks," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 8, pages 177-199.
  109. Jung, Alexander & Mongelli, Francesco Paolo, 2025. "Central bank communication with non-experts: insights from a randomized field experiment," Working Paper Series 3103, European Central Bank.
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