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Content
2017, Volume 22, Issue 1
- 42-59 An ISM approach to identify key success factors behind the TPM implementation in Indian SMEs
by Abhishek Jain & Rajbir Singh Bhatti & Harwinder Singh - 60-81 A partial least square structural equation modelling preliminary analysis on total quality management elements and environmental regulation and policy influencing organisational performance in the food and beverage companies of Malaysia
by Muslim Diekola Akanmu & Ahmad Yusni Bin Bahaudin & Roslan Jamaludin - 82-100 E-government services quality and citizens' satisfaction: a multi-criteria satisfaction analysis of TAXISnet information system in Greece
by Michalis Skordoulis & Panteleimon Alasonas & Victoria Pekka-Economou - 101-116 Evaluating lean thinking using value stream mapping in manufacturing industry - a case study
by Jagdeep Singh & Harwinder Singh & Deepinder Singh & Kultaran Singh - 117-140 Medical maintenance performance monitoring: a roadmap to efficient improvement
by Hassana Mahfoud & Abdellah El Barkany & Ahmed El Biyaali
2017, Volume 21, Issue 4
- 411-428 Entropy-based discretisation for performance prediction of employee: strategy for improving software quality
by Sangita Gupta & Uma Mohan Mokashi & V. Suma - 429-442 Evaluating manufacturing performance through strategic total productive maintenance implementation in a food processing industry
by Tejinder Pal Singh & Inderpreet Singh Ahuja - 443-459 The effect of TQM dimensions on the performance of international non-governmental organisations operating in Jordan
by Firas I. Mahmoud Saleh & Rateb J. Sweis & Bayan Y. Abdelqader & Ayman B. Abdallah & Mazen Arafeh - 460-489 Machining performance optimisation during EDM of Inconel 718: a case experimental investigation
by Rahul & Kumar Abhishek & Saurav Datta & Bibhuti Bhusan Biswal & Siba Sankar Mahapatra - 490-499 Critical success factors for TQM implementation
by Birhanu Beshah & Eshetie Berhan - 500-515 Classifying customer requirements using Kano model and Kano map: the case of hospital services
by Arash Shahin & Sajad Akasheh - 516-531 Neoteric quality improvement approach in resource constrained Indian service SMEs: a concept note
by Rana Basu & Prabha Bhola & Pranab K. Dan - 532-547 Monitoring the disparity of teaching and learning process variability: a statistical approach
by Maman A. Djauhari & Revathi Sagadavan & Siaw Li Lee
2017, Volume 21, Issue 3
- 273-299 Relationship between perceived organisational support, organisational citizenship behaviour, organisational trust and turnover intentions: an empirical case study
by Ali Shaemi Barzoki & Ali Rezaei - 300-324 Kaizen, a continuous improvement for reduction of wastes: a case study
by Aman Gupta & Shaman Gupta - 325-342 Enhancing the performance of micro, small and medium sized cluster organisation through lean implementation
by Nagarajan Ramesh & A. Ravi - 343-358 Classifying and prioritising TV design attributes by Kano model and quadrant analysis: with a case study in Entekhab Industrial Group
by Arash Shahin & Sima Ebrahimi - 359-374 Ranking of critical success factors for online retailing by TOPSIS approach
by Shaina Singh & Rajesh Kumar Singh & Nitin Seth - 375-391 Parametric analysis of wear behaviour on fused deposition modelling build parts
by Swayam Bikash Mishra & Rashmi Pattnaik & Siba Sankar Mahapatra - 392-409 Quality in management accounting: approach by activities in large companies
by Maria João Cardoso Vieira Machado & Paula Cristina Rodrigues Alves
2017, Volume 21, Issue 2
- 143-173 Investigating the impact of quality management systems on business performance
by Manjot Singh Bhatia & Anjali Awasthi - 174-186 Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
by Fahimeh Chavoshi & Arash Shahin - 187-202 Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
by Himanshu Gupta & Chandra Prakash & Vinayak Vishwakarma & Mukesh Kumar Barua - 203-228 Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
by Vimal Kumar & R.R.K. Sharma - 229-244 EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
by Rakesh P. Tripathi - 245-263 Prioritisation of quality dimensions of after-sales technical services
by Bülent Başaran & Aslı Battal - 264-271 Deming's chain reaction revisited
by Andrés Carrión-Garcia & Angela M. Grisales & Ljubisa Papic
2017, Volume 21, Issue 1
- 1-22 The integration of maintenance plans and production scheduling taking account of outsourcing: a literature review
by Sanae Aarab & Abdellah El Barkany & Ahmed El Khalfi - 23-44 A model of customer-based brand equity: evidence from the banking service in Iran
by Mirza Hassan Hosseini & Nahid Saravi-Moghadam - 45-71 Proposing a new model of failure mode and effect analysis for clustering and ranking of manufacturing process
by Farshad Faezy Razi & Ehsan Hoseini - 72-96 Structural equation modelling of technology innovation model using AMOS for Indian MSMEs
by Davinder Singh & J.S. Khamba & Tarun Nanda - 97-111 Comparative analysis of the viewpoints of customers, employees and managers based on the developed model of service quality gaps - with a case study in the travel agents at the centre of the city of Tehran
by Arash Shahin & Zahra Mahdavi & Faramarz Shahmohammadi - 112-128 Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA - the case of Marjan Tile Company
by Ali Goharshenasan & Arash Shahin - 129-141 Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution
by Arash Apornak
2017, Volume 20, Issue 4
- 429-461 The impact of soft TQM and hard TQM on innovation performance: the moderating effect of organisational culture
by Kanagi Kanapathy & Chiok Sook Bin & Suhaiza Zailani & Ali Haj Aghapour - 462-487 Applying hybrid FMADM model for analysing SWOT strategies at the Iranian industrial engines manufacturing firm (a case study)
by Abdol Hamid Safaei Ghadikolaei & Zeinolabedin Akbarzadeh & Ahmad Ahmadi & Yaser Vahedi Geshniani - 488-512 A benchmarking approach for enhancing agility in manufacturing environment
by Pavan Kumar Potdar & Srikanta Routroy & Astajyoti Behera - 513-533 Impact of hard and soft TQM on supply chain performance: empirical investigation of pharmaceutical industry
by Sachin Modgil & Sanjay Sharma - 534-556 Integration of lean manufacturing and quality management system through structural equation modelling
by Amjad Khalili & Md Yusof Ismail & A.N.M. Karim
2017, Volume 20, Issue 3
- 273-290 The effect of 5Q model on patient's satisfaction in military hospitals in Jordan
by Balqees Salem Ajarmah & Tareq N. Hashem & Rateb Jalil Swies - 291-315 An empirical study of coordination practices in supply chain of Indian manufacturing firms
by Rajendra Kumar Shukla & Dixit Garg & Ashish Agarwal - 316-343 Productivity measurement and improvement - an overview
by Bhagwan D. Gidwani & G.S. Dangayach - 344-362 An application of artificial neural network and particle swarm optimisation technique for modelling and optimisation of centreless grinding process
by Prosun Mandal & Subhas Chandra Mondal - 363-391 Improving logistics performance through investments and policy intervention: a causal loop model
by Amrita Jhawar & S.K. Garg & Shikha N. Khera - 392-404 TRIZ and the Kano model: proposing an integrated approach for improving product quality according to customer needs
by Arash Shahin & Saeed Abedi & Mohammad Javad Ranjbar & Ahmad Kamali - 405-427 Using structural equation modelling to test ISO 9000 motivation, depth of ISO implementation and performance of Iranian manufacturing organisations
by Changiz Valmohammadi & Mohsen Kalantari
2017, Volume 20, Issue 2
- 139-153 A business practice of sufficiency economy philosophy: a contribution to performance of new product
by Thammawich Siriphanupong & Tippakorn Rungkasiri - 154-168 Demotivating factors influencing productivity in Jordanian residential construction projects
by Nadia J. Sweis & Rateb J. Sweis & Ghaith Kassab & Amr Elfar & Diana Athammneh & Ghaleb J. Sweis - 169-196 An empirical study for finding factors that would optimise productivity and quality in IT business
by Sanjay Mohapatra - 197-216 Using fuzzy AHP and fuzzy TOPSIS in fuzzy QFD: a case study in ceramic and tile industry of Iran
by Ramezan Nemati Keshteli & Elahe Davoodvandi - 217-237 A framework for implementing Six Sigma methodology to accredit university campus facilities in Kuwait
by Majid M. Aldaihani & Adel A. Alhussainan & Mohammad J. Terro - 238-253 Quality enhancement through first pass yield using statistical process control
by Sukrut Nataraj & Mohammed Ismail - 254-272 Productivity analysis - study of auto ancillary industries
by Sudheer Gopal Bhide & Pramod Shetty
2017, Volume 20, Issue 1
- 1-28 Product design development by integrating QFD approach with heuristics - AHP, ANN and fuzzy logics - a case study in miniature circuit breaker
by Gagan Preet Singh Hundal & Suman Kant - 29-47 Global corrective action preventive action process and solution: insights at the Nokia Devices operation unit
by Anne-Maarit Majanoja & Linnéa Linko & Ville Leppänen - 48-74 5S implementation methodologies: literature review and directions
by Jugraj Singh Randhawa & Inderpreet Singh Ahuja - 75-98 Selection and comparison the most suitable strategy in the public and private banks with BSC approach
by Mohammad-Mehdi Parhizgar & Nahid Saravi-Moghadam - 99-115 The value of group model building: a stakeholder perspective
by Anna Hulda Olafsdottir & Gunnar Stefansson & Helgi Thor Ingason - 116-137 A simple and robust fuzzy-AHP-based Taguchi approach for multi-objective optimisation of welding process parameters
by Arindam Majumder
2016, Volume 19, Issue 4
- 409-422 Six Sigma implementation in a manufacturing unit - a case study
by Hemadri Chadalavada & D. Samuel Raj & M. Balasubramanian - 423-445 Identifying and prioritising of KPIs based on BSC by multi-criteria decision making - the case of the Central Post Office of Isfahan
by Somaye Sharifi & Hadi Shirouyehzad & Ali Nasr Esfahani - 446-465 Relationship among culture of excellence, organisational performance and knowledge sharing: proposed conceptual framework
by Ghasem Rezaei & Hamed Gholami & Awaluddin Bin Mohamed Shaharou & Muhamad Zameri Mat Saman & Norhayati Zakuan & Manoochehr Najmi - 466-484 Developing an effective mathematical model for leadership styles selection by using fuzzy logic: a case on RIPI HR characteristics
by Nazanin Moradinasab & Rahman Soofifard & Gholam Reza Asili - 485-510 Optimisation of labour productivity using work measurement techniques
by R. Jain & S. Gupta & M.L. Meena & G.S. Dangayach - 511-525 A new model for optimising simultaneously projects selection and resource-constrained project scheduling problem
by Maliheh Ganji & Mehdi Alinaghian & Seyed Mojtaba Sajadi - 526-541 Operational performance improvement by implementation of value stream mapping - a case study from Indian industry
by Rakesh Kumar & Vikas Kumar
2016, Volume 19, Issue 3
- 277-300 Correlation level among the observations for a pharmaceutical industry using X chart with economics
by D.R. Prajapati - 301-318 Impact of manufacturing systems on quality management practices, competitive advantages, and operational performance
by DonHee Lee & Byeonghwa Park - 319-344 Relationship between organisational culture, quality practices and performance: conceptual framework
by Vishal Singh Patyal & Maddulety Koilakuntla - 345-365 Green design quality management in industrial chain using fuzzy decision tree and QFD
by Rui-Yang Chen - 366-386 Production improvement techniques in process industries for adoption in mining: a comparative study
by Amol Lanke & Behzad Ghodrati & Jan Lundberg - 387-407 Statistical process control: an approach for continuous quality improvement in automotive SMEs - Indian case study
by Jigar A. Doshi & Darshak A. Desai
2016, Volume 19, Issue 2
- 139-159 National culture, organisational culture, total quality management implementation, and performance: an empirical investigation
by R.Z. Abdul Aziz & Hiroshi Morita - 160-167 One-sided cumulative sum control chart for monitoring shifts in the shape parameter of Pareto distribution
by Suleman Nasiru - 168-186 Work-related empowerment among nurses: literature review
by Ghadeer Al-Dweik & Laila I. Al-Daken & Hana Abu-Snieneh & Muayyad M. Ahmad - 187-208 Defining the variables for a dynamic model of quality management in the construction industry: results from stakeholder group model-building sessions
by Anna Hulda Olafsdottir & Helgi Thor Ingason & Gunnar Stefansson - 209-241 Achieving quality by rapid inventory turnover in the supply chain
by Ignatius Odongo & Barin Nag - 242-257 Development of response - dilution maps for super duplex stainless steel claddings deposited by FCAW
by B. Senthilkumar & T. Kannan & K.K. Arun - 258-276 Total quality management practices and organisational performance in Jordanian courier services
by Rateb J. Sweis & Rawan A. Saleh & Rawan H. Al-Etayyem & Bara' T. Qasrawi & Ayat M. Al Mahmoud
2016, Volume 19, Issue 1
- 1-20 Use of quality management tools to analyse delivery exceptions in the motor carrier industry: a case study
by Ike C. Ehie & Debra L. Gilliland - 21-37 Scope creep: implications on customer satisfaction index in software industry
by K. Lakshmi Madhuri & Jawahar J. Rao & Suma Vasudeva Murthy - 38-50 Relationship between service quality and customer satisfaction: a study of Malaysian banking industry
by Lay Hong Tan & Boon Cheong Chew & Syaiful Rizal Hamid - 51-73 Examining the role of inventory in business enterprises: is there a paradigm shift?
by Khaled Elsayed - 74-97 The integration of maintenance plans and production scheduling for a degradable multi-state system: a literature review
by Ghita Ettaye & Abdellah El Barkany & Ahmed El Khalfi - 98-115 A critical analysis of information technology and business process reengineering
by Hari Lal Bhaskar - 116-138 Design of quality system documentation in hydrotiller production unit as improvement of quality management system in small and medium enterprise
by Nilda Tri Putri & Frastia Retha & Sha'ri Mohd Yusof
2016, Volume 18, Issue 4
- 425-439 Impact analysis of TQM's hard aspects on sigma level in electronics and telecommunication production process
by Amir Abbas Shojaie & Sadigh Raissi & Rashid Afraz Dogahe - 440-455 Evaluating the capability of laser scanning to measure an automotive artefact: a comparison study of touch trigger probe and laser-scanning
by Ercihan Kiraci & Glen A. Turley & Alex Attridge & Alan Olifent & Mark A. Williams - 456-473 Application of Box-Behnken design for the optimisation of process parameters in dry drilling operation
by Subhas Chandra Mondal & Jitendra Kumar - 474-498 A literature review investigation on quality control charts based on fuzzy logic
by Mina Nasiri & Soroush Avakh Darestani - 499-517 A new approach to fitness improvement in multi-correlated binary response model
by Reza Kamranrad & Mehdi Koosha & Majid Jalili - 518-536 Productive efficiency, service quality and profitability: a comparative analysis of foreign and private banks in India
by Sajeev Abraham George - 537-555 Economic design of phase 2 simple linear profiles with variable sample size
by Mohammad Javad Ershadi & Rassoul Noorossana & Seyed Taghi Akhavan Niaki
2016, Volume 18, Issue 2/3
- 137-149 A life cycle approach to robust design methodology
by Vanajah Siva & Ida Gremyr & Hendry Raharjo & Bolennarth Svensson - 150-167 An approach to foster eco-design in 'traditional' companies without eco-knowledge
by Michele Germani & Marco Mandolini & Marco Marconi & Marco Mengarelli & Maura Mengoni & Marta Rossi - 168-190 Continuous improvement planning through sustainability assessment of product-service systems
by Elisa Negri & Maria Holgado & Dirk Wagner & Christian Grefrath & Marco Macchi & Gerhard Gudergan - 191-2019 Evaluating the impact of product eco-redesign on CLSC performances through a system dynamics approach
by Mosè Gallo & Teresa Murino & Liberatina Carmela Santillo - 210-237 Factors and barriers affecting the purchase of electric vehicles in the Italian market
by Pasquale Russo Spena & Matteo Rossini & Dominik Tobias Matt & Filippo Emanuele Ciarapica - 238-257 Internalisation strategies of external costs of transport for a sustainable logistics
by Salvatore Digiesi & Giuseppe Mascolo & Giorgio Mossa & Giovanni Mummolo - 258-278 Assessing product sustainability measurement within quality management systems: a case study in automotive industry
by Matteo Mario Savino & Antonio Mazza - 279-300 Investigating the relationship between energy consumption and overall equipment effectiveness for improving manufacturing systems' productivity: an application in the thermoforming process
by Vittorio Cesarotti & Vito Introna & Raffaele Rotunno & Giulia Scerrato - 301-324 Investigating the sustainability of a high-energy consuming industrial process to achieve total quality
by Michele Germani & Andrea Luzi & Eugenia Marilungo & Alessandra Papetti & Margherita Peruzzini - 325-346 LCA methodology applied to the realisation of a domestic plate: confrontation among the use of three different raw materials
by Leonardo Postacchini & Maurizio Bevilacqua & Claudia Paciarotti & Giovanni Mazzuto - 347-363 Managing environmentally driven change in manufacturing organisations - moving from reactive to proactive behaviour
by Anna Sannö & Anders Fundin & Lina Stålberg - 364-384 Quality sustainability in engineering educational institutions - a theoretical model
by A. Pal Pandi & P.V. Rajendra Sethupathi & D. Jeyathilagar - 385-402 The impact of renewable energy systems on local sustainability
by Caterina Brandoni & Barbara Marchetti & Gionanni Ciriachi & Fabio Polonara & Mariella Leporini - 403-423 A pick-up and delivery problem with time windows by electric vehicles
by Lucio Grandinetti & Francesca Guerriero & Ferdinando Pezzella & Ornella Pisacane
2016, Volume 18, Issue 1
- 1-18 The relationship between organisational culture and firm performance: an empirical study on Indonesian manufacturing firms
by Didik Wahjudi & Moses L. Singgih & Patdono Suwignjo & Imam Baihaqi - 19-33 Performance evaluation of top 50 companies of Tehran Stock Exchange based on identified indices in 2012
by Bahareh S. Mirdamadian & Hadi Shirouyehzad & Mostafa Rajabi - 34-52 Measuring direct and indirect effects of key competencies on effectiveness of technical managers using structural equation model
by Yogesh N. Naik & Monika Bisht - 53-77 ISO 9000 implementation and performance: empirical evidence from Vietnamese companies
by Anh Chi Phan & Minh Hue Nguyen & Hoa Vu Mai Luong & Yoshiki Matsui - 78-98 Infrastructure and core QM, human resource results and customer satisfaction: the case of Iranian auto-industry part suppliers
by Bita Yazdani & Ali Attafar & Arash Shahin & Manouchehr Kheradmandnia - 99-115 Service quality audit based on conceptual gaps model of service quality: a case study of top three largest local bank in Malaysia
by Lay-Hong Tan & Syaiful-Rizal Hamid & Boon-Cheong Chew - 116-134 Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance-performance analysis - the case of Marjan Tile Company
by Ali Goharshenasan & Arash Shahin & Majid Esmaelian
2016, Volume 17, Issue 4
- 409-436 Influence of critical success factors of total quality management on financial and non-financial performance of hospitality industry: an empirical study
by Girish K. Nair & Nidhi Choudhary - 437-455 Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
by Alaa Dammaj & Afnan Alawneh & Ayman Abu Hammad & Rateb J. Sweis - 456-473 Critical success factors of Lean Six Sigma practices on business performance in Malaysia
by N.N. Kader Ali & Chee Wei Choong & K. Jayaraman - 474-506 A case study: to reduce process variability of valve seat depth in cylinder head using Six Sigma methodology
by Tejaskumar S. Parsana & Darshak A. Desai - 507-535 Application of Six Sigma at an export oriented unit: a case study
by Nayankumar J. Prajapati & Darshak A. Desai - 536-548 Cost of quality in healthcare: a case study in a clinical laboratory
by Mouna Zahar & Abdellah El Barkany & Ahmed El Biyaali
2016, Volume 17, Issue 3
- 273-288 Research in risk assessment for textile and apparel and propose a future research agenda with a conceptual framework
by Xiongying Wu & Lihong Chen & Yuan Zhou & Xuemin Ding - 289-307 Feasibility study of improving fuzzy control charts for statistical process control in radiotherapy
by Ali Azadeh & M. Ameli & P. Souri & A. Baradaran & M.A. Agah - 308-327 Do total quality management and the European Foundation for Quality Management model encourage a quality-oriented human resource management system?
by Lorena Para-González & Daniel Jiménez-Jiménez & à ngel R. MartÃnez-Lorente - 328-352 The impact of operations competitive capabilities on the efficiency of mobile phone service providers in the Middle East region
by Yazan Khalid Abed-Allah Migdadi - 353-379 Identification and modelling of the various factors affecting the productivity of FMS
by Sandhya Dixit & Tilak Raj - 380-393 Effect of lean manufacturing on organisational performance of Indian industry: a survey
by Rakesh Kumar & Vikas Kumar - 394-408 Quality improvement in the production of 'U' type clamp in sheet metal manufacturing company: a case study on the application of TFMEA
by P.R. Senthilmurugan & C. Jegadheesan & S.R. Devadasan
2016, Volume 17, Issue 2
- 127-141 Optimisation of green sand casting process parameters for enhancing quality of mild steel castings
by Sanjiv Kumar Tiwari & Ritesh Kumar Singh & Sharad Chandra Srivastava - 142-182 Improved prediction of household expenditure by living standard measures via a unique neural network: the case of Iran
by Ali Azadeh & Samaneh Davarzani & Azadeh Arjmand & Mansoureh Khakestani - 183-197 The role of suppliers in establishing buyer-supplier relationship towards better supplier performance
by Keng Lin Soh & K. Jayaraman & Teoh Su Yen & S. Kiumarsi - 198-214 Performance evaluation of organisational units based on key performance indicators with agility approach by using MADM, QFD; a case study in Darakar Company
by Hadi Shirouyehzad & Farimah Mokhatab Rafiei & Elmira Shahgholi - 215-235 Development of failure mode and effects analysis using fuzzy analytical network process
by Samaneh Mirzaei & Soroush Avakhdarestani - 236-257 Six Sigma through DMAIC phases: a literature review
by K. Srinivasan & S. Muthu & S.R. Devadasan & C. Sugumaran - 258-271 Determination of maintenance schedule and process mean of production system
by Mohammed A. Darwish & Abdulrahman R. Alenezi & Suresh Kumar Goyal
2016, Volume 17, Issue 1
- 1-15 The performance improvement of water pump manufacturing system via multi-criteria decision-making and simulation (a case study: Iran Godakht Company)
by Mohammad Ziaei & Seyed Mojtaba Sajadi & Mohammad Mehdi Tavakoli - 16-35 Why Indian manufacturing SMEs are still reluctant in adopting total quality management
by Jyoti Prakas Majumdar & B. Murali Manohar - 36-60 Pattern analysis of phase wise occurrence, severity and detection of failures in real time embedded projects
by Samitha Khaiyum & Y.S. Kumaraswamy & K. Karibasappa - 61-81 Prioritisation and performance evaluation of employees at strategic human resource management process using fuzzy AHP and fuzzy TOPSIS methods
by Mohammad Taghi Amini & Elham Keshavarz & Arezu Keshavarz & Seyed Mohammad Bagheri - 82-103 Development of fuzzy individual x and moving range control chart
by Azam Moraditadi & Soroush Avakhdarestani - 104-126 Integrating SWOT analysis into the FMEA methodology to improve corrective action decision making
by Agung Sutrisno & Hyuck Moo Kwon & Indra Gunawan & Steven Eldridge & Tzong Ru Lee
2015, Volume 16, Issue 4
- 373-389 Developing the Kano model by service quality robust design: an integrative approach
by Arash Shahin & Nasibeh Janatyan - 390-415 A framework to measure transit service quality areas to be managed
by Benedetto Barabino & Eusebio Deiana & Sara Mozzoni - 416-433 Improvement of OEE performance using a Lean Six Sigma approach: an Italian manufacturing case study
by Andrea Chiarini - 434-444 Finding the shortest route surveying through proposed genetic algorithm
by Fatemeh Jaferi & Seyed Mojtaba Sajadi - 445-461 Theory of inventive problem solving method in sand casting process optimisation
by A. Kumaravadivel - 462-472 An insight to availability for O%M support of mechanical systems
by Mohammad Asjad & Makarand S. Kulkarni & O.P. Gandhi - 473-503 Effectiveness improvement through total productive maintenance using particle swarm optimisation model for small and micro manufacturing enterprises
by G. Ananth & B.K. Vinayagam
2015, Volume 16, Issue 3
- 249-266 Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study
by Shameer Danyen & Devkumar Sing Callychurn - 267-280 Predictive maintenance using modified FMECA method
by Nishit Kumar Srivastava & Sandeep Mondal - 281-297 Ready for Six Sigma? - a survey of Indonesian SMEs
by Kifayah Amar & Douglas Davis - 298-311 Evaluation of maintenance management through the overall equipment effectiveness of a yogurt production line in a medium-sized Italian company
by Panagiotis H. Tsarouhas - 312-324 A novel fuzzy data envelopment analysis for measuring corporate sustainability performance
by Majid Azadi & Mostafa Jafarian & Seyed Mostafa Mirhedayatian & Reza Farzipoor Saen - 325-346 Computer-aided design of X and R charts using teaching-learning-based optimisation algorithm
by Abhijeet Ganguly & Saroj Kumar Patel - 347-371 A thermal-structural model for process performance analysis
by Chinmaya P. Mohanty & Siba Sankar Mahapatra & Jambeswar Sahu
2015, Volume 16, Issue 2
- 127-147 Impact of total quality management on customer satisfaction in Indian banking sector
by Durgesh Pattanayak & Plavini Punyatoya - 148-168 Parameter optimisation of powder mixed EDM of aluminium-based metal matrix composite using Taguchi and grey analysis
by Smitanjali Behera & Suchismita Satapathy & Surendra K. Ghadai - 169-182 Using data envelopment analysis to investigate the performance of industrial clusters to utilise resources
by Abdorrahman Haeri & Seyed Mojtaba Moussavi Neghabi & Gholamreza Soleimani & Morteza Anoosheh - 183-210 Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
by Suhaiza Zailani & Mohd Rizaimy Shaharudin & Bernard Saw - 211-230 The need for implementing lean in healthcare organisations
by Adriana Giraldo & William M. Mothersell & Jaideep Motwani - 231-247 The relation between individual-social factors and conflict management styles: an empirical case study
by Badri Abbasi & Farzaneh Niyazi Ghaziyani
2015, Volume 16, Issue 1
- 1-16 Impact of social capital on corporate entrepreneurship: an empirical investigation
by Mohammad Piran & Hossein Ghafarzadeh & Aghil Ghasemi-Khashab & Saheb Imani - 17-35 Financial performance evaluation of present petrochemical companies in stock exchange by data envelopment analysis
by Fereshteh Mashhadi & Azam Hosseini Ballam & Hadi Shirouyehzad - 36-53 Impact of foreign workers on labour productivity: analysis of firm level data
by Rahmah Ismail - 54-69 Estimation of technical efficiency in banking industry using stochastic frontier analysis
by Farnaz Foroutan & Homayoun Ranjbar & Mehdi Hampaeyan-Miandoab - 70-91 Monitoring of process mean and variance simultaneously by joint X and R chart for serial correlation
by D.R. Prajapati & Sukhraj Singh - 92-113 Risk mitigations strategy in supply chain planning and control: an ANP approach
by Mahesh Chand & Tilak Raj & Ravi Shankar - 114-126 Modelling macroeconomics of quality
by Birhanu Beshah & Ephrem Gidey & Assefa Leta
2015, Volume 15, Issue 4
- 407-428 Impact of challenges and barriers on the success of TQM: an empirical study
by Connie Rokke & Om Prakash Yadav & Brij N. Singh - 429-447 How to carry out visual inspection more efficiently and more effectively: the characterisation and evaluation of aesthetic anomalies
by Jean-Luc Maire & Maurice Pillet & Nathalie Baudet - 448-468 Modelling enablers for implementing TQM in autoancillary SMEs
by Rishu Sharma - 469-485 Emerging trends in cost of quality practices: an overview
by Sanjay G. Mantri & Santosh B. Jaju - 486-510 Modelling and analysis of an agile supply chain
by P.G. Saleeshya & B. Sachin - 511-527 Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
by Amir Karbassi Yazdi - 528-541 Evaluation of the economic impact of a new high value process for the management of the end of life of thin film photovoltaic modules
by Giancarlo Giacchetta & Mariella Leporini & Barbara Marchetti
2015, Volume 15, Issue 3
- 285-308 World class logistics - south of the border: an analysis of Mexican maquiladora environmentally responsible practices
by Kevin W. Cruthirds & Tom Coyle & Marco Polo Tello Velasco & Blanca G. Marquez - 309-334 Multi-response optimisation of EDM parameters using data envelopment analysis
by Jambeswar Sahu & Siba Sankar Mahapatra & Chinmaya P. Mohanty - 335-356 Minimising assembly loss for a complex assembly using Taguchi's concept in selective assembly
by J. Rajesh Babu & A. Asha - 357-380 Use of intellectual capital as a surrogate for productivity measurement
by Kongkiti Phusavat & Apinat Lertritwittya & Petri Helo - 381-406 An interpretive hierarchical model for lean implementation in machine tool sector
by Vikram Sharma & Amit Rai Dixit & Mohammad Asim Qadri & Sanjay Kumar
2015, Volume 15, Issue 2
- 131-152 A survey of business network integration: implications for quality and productivity performance
by Paul Hong & Jon H. Marvel & Sachin Modi - 153-168 The impact of project management assets on the VRIO characteristics of PM process for competitive advantage
by Seung-Chul Kim & Jae-Sung Lee & Kyu-Il Shin - 169-184 Virtual or vertical? Achieving integrated global supply chains: comparison and analysis of virtual integration and vertical integration in Japanese and Korean steel industry
by Sungwoo Byun & Changmin Lee - 185-202 Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis
by He-Boong Kwon & Paul Hong - 203-214 Improving service quality through managing customer contact: case of airlines
by Su-Young Hwang & Eun-Mi Choung & Je-Man Boo & Seung-Chul Kim - 215-236 Two-stage approach to the mixed-model sequencing problem
by Shusaku Hiraki - 237-251 A global knowledge transfer network: the case of Toyota's global production support system
by Y. Suh - 252-267 Managing internal competition in multinational corporations: the role of home bases
by Kiyohiro Oki - 268-284 Flexible supply capability driving total inventory reduction: an analysis of Omron Healthcare
by Mizuki Kobayashi & Junjiro Shintaku & Daiki Kato
2015, Volume 15, Issue 1
- 1-19 Estimating household electricity consumption by environmental consciousness
by Ali Azadeh & Ali Narimani & Tayebeh Nazari - 20-35 Evaluation of the suggestions system performance using DEA, the case of Esfahan's Steel Company
by Ehsan Jafarpour & Reza Shafei & Mahnaz Sadeghani & Mahdi Moradi - 36-56 Optimisation of a machine loading problem using a genetic algorithm-based heuristic
by Shrey Ginoria & G.L. Samuel & G. Srinivasan - 57-71 Six Sigma management and grey relational analysis to improve performance of tableting process
by Abbas Al-Refaie & Kawther Al-Hmaideen - 72-107 Effect of various factors for achieving environmental performance in manufacturing industry: a review
by Amit Kr. Tanwer & D.R. Prajapati & Perminder Jit Singh - 108-126 The critical success factors for successful lean implementation in hospitals
by Behrooz Noori
2014, Volume 14, Issue 4
- 387-407 Statistical design of X charts for autocorrelated processes for different sample sizes
by D.R. Prajapati & Sukhraj Singh - 408-422 Identification of manufacturing defects leading to rejection during manufacturing of stabiliser bar
by P.S. Chauhan & C.M. Agrawal - 423-440 The impact of bugs reported from operational phase on successive software releases
by Amir H.S. Garmabaki & P.K. Kapur & Anu G. Aggarwal & V.S.S. Yadavali - 441-456 Quality management and innovation: a review of quantitative studies
by Cesare Antonio Fabio Riillo