Content
2008, Volume 3, Issue 1
- 1-11 People resistance in TQM implementation: a qualitative study on Malaysian universities
by Noor Azman Ali & Mohamed Zairi & Fauziah Mahat - 12-32 Total productive maintenance experience: a case study
by Vinod Kumar Khanna - 33-73 Optimisation of supply chain inventory for multiretail and multiitem class consumer product problems using genetic algorithm
by Prasun Das & Subhasis Chaudhury - 74-105 A review of ISO 9001:2000 quality management practices in Oman
by Rafi Ashrafi - 106-126 WTFMEA: a technique for failure prevention through global knowledge sharing
by C. Sudhahar & R. Suresh Premil Kumar & V. Senthil & S.R. Devadasan & R. Murugesh - 127-143 Service quality evaluation of technical institutions using data envelopment analysis
by M.S. Khan & S.S. Mahapatra & Sreekumar
2007, Volume 2, Issue 4
- 387-403 Lean principles and techniques for improving the quality and productivity of software development projects: a case study
by Peter Middleton & Philip S. Taylor & Amy Flaxel & Ammon Cookson - 404-422 Improving foundry process control: an investigation of cluster analysis and path model
by Vivek V. Khanzode & J. Maiti - 423-440 Interpretive structural modelling of factors for improving competitiveness of SMEs
by Rajesh K. Singh & Suresh K. Garg & S.G. Deshmukh - 441-458 Absorbing uncertainty within supply chains
by Alain Spalanzani & Karine Evrard Samuel - 459-474 An effective joint X-bar and R chart to monitor the process mean and variance
by D.R. Prajapati & P.B. Mahapatra - 475-509 Performance measurement system: case studies from SMEs in India
by Milind Kumar Sharma & Rajat Bhagwat
2007, Volume 2, Issue 3
- 263-286 Understanding environment management systems performance: an expanded empirical study
by Santosh Kumar Mahapatra & Steven A. Melnyk & Roger J. Calantone - 287-306 A neural network approach for assessing quality in technical education: an empirical study
by S.S. Mahapatra & M.S. Khan - 307-321 Liberalisation and productivity growth: a case of Indian cement industry
by Seema Sharma - 322-346 Implementation of lean initiatives to minimise defects in a forging enterprise
by Ajit Kumar Sahoo & N.K. Singh & M.K. Tiwari - 347-364 The relationship between quality improvement and firms' productivity in Malaysia
by Suhaiza Zailani & Nabsiah Abdul Wahid & Rajagopal Premkumar & M. Sathasivam - 365-386 The PDCA and CAPD economic models of the P control chart
by Jing Sun & Michiko Tsubaki & Masayuki Matsui
2007, Volume 2, Issue 2
- 141-176 Gauging the performance of a supply chain
by Celik Parkan & Jiamin Wang - 177-192 Motivational aspects of corporate productivity maximisation: a field study
by Jamie P. Monat - 193-207 TQM implementation at public hospitals: a study in Turkey
by Metin Kozak & Tuncer Asunakutlu & Baris Safran - 208-220 Effects of ISO 9000 on customer satisfaction
by S. Bruce Han & Shaw K. Chen - 221-240 Information modelling for variation risk management during product and process design
by Alaa Hassan & Jean-Yves Dantan & Ali Siadat - 241-262 Using the DEA in efficiency management in industry
by Anatoliy G. Goncharuk
2007, Volume 2, Issue 1
- 1-22 Final vehicle product audit methodologies within the automotive industry
by Glen A. Turley & Mark A. Williams & Charles Tennant - 23-40 A study of cross-functional collaboration in new product development: a social capital perspective
by Lung-Far Hsieh & Shaw K. Chen - 41-64 Integrated assessment of export performance in chemical industries by multivariate approach
by Ali Azadeh & G.H. Ataei - 65-80 Narrowing ISO certification gap in Africa
by Tigineh Mersha - 81-111 Implementation of ISO-based quality management systems: a review of the literature
by S.A. Oke & O.E. Charles-Owaba - 112-139 Quality and productivity improvement of executive decisions in maintenance engineering: an ESS-based approach
by K. Elangovan & V. Selladurai & S.R. Devadasan & Suresh Kumar Goyal & S. Muthu
2006, Volume 1, Issue 4
- 321-338 As currency changes matter: improving the control of profitability and productivity in manufacturing companies
by Olli-Pekka Hilmola - 339-362 Support service process improvement: an application within a University Health Sciences Center
by Richard A. Reid & Gary C. Cseko - 363-378 A comparison of five modern improvement approaches
by Ton Van Der Wiele & Jos Van Iwaarden & Barrie G. Dale & Roger Williams - 379-396 Improving the prediction of employee productivity: a comparison of ordinary least squares versus genetic algorithms coupled with artificial neural networks
by Steven E. Markham & Ina S. Markham & Barry A. Wray - 397-410 DNA automation, expert systems, quality and productivity: the benefits to the FSS, the police forces and the community
by Christopher N. Maguire & Christine A. Hope - 411-424 Average outgoing quality limit and lot tolerance percent defective indexed acceptance sampling plans using artificial neural networks
by D. Vasudevan & V. Selladurai
2006, Volume 1, Issue 3
- 207-223 Total productive maintenance: criteria for success
by F. Ireland & B.G. Dale - 224-252 An empirical investigation into Six Sigma critical success factors
by Lee Revere & Sukran N. Kadipasaoglu & Faiza Zalila - 253-271 An alternative derivation of the basic DEA models for gauging the productive performances of operating entities
by Celik Parkan - 272-289 Comparing the cost of quality between C = 0 acceptance plans and MIL-STD-105E plans
by Mark Gershon & Mark Christobek - 290-305 Service quality and discretionary collaborative behaviour intentions: the moderating effect of personality
by Huam Hon Tat & Muhamad Jantan - 306-319 Robust analysis of variance: process design and quality improvement
by Avi Giloni & Sridhar Seshadri & Jeffrey S. Simonoff
2006, Volume 1, Issue 1/2
- 8-25 Collaborating for customisation: an extended resource-based view of the firm
by Brian Squire & Paul D. Cousins & Steve Brown - 26-36 Productivity and quality improvement: an implementation framework
by Richard A. Reid - 37-55 Antecedents of inter-organisational systems adoption in manufacturing
by Giovani J.C. Da Silveira & Raffaella Cagliano - 56-68 Managing common and specific causes of quality problems in project-based organisations
by Paul Lillrank & Jaakko Kujala - 69-87 Quality management in the 21st century – implementing successful change
by John S. Oakland & Steve J. Tanner - 88-102 Efficient allocation of online grocery orders
by Carlton H. Scott & Judy E. Scott - 103-115 Management game theory: manufacturing vs service enterprise type
by Masayuki Matsui - 116-138 Economic control chart policies for monitoring variables
by Erwin Saniga & Thomas McWilliams & Darwin Davis & James Lucas - 139-167 The quality journey: historical and workforce perspectives and the assessment of commitment to quality
by James R. Beatty - 168-182 Determining product platform elements for mass customisation
by Kwang-Jae Kim & Dong-Uk Lee & Myeong-Soo Lee - 183-206 Integrated supply chain management for efficiency improvement
by Zhixiang Chen & Shihua Ma & Jen S. Shang
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