IDEAS home Printed from https://ideas.repec.org/a/ids/ijpqma/v24y2018i1p1-11.html
   My bibliography  Save this article

Developing a quality improvement plan for a small engineering firm in the USA with Six Sigma methodologies

Author

Listed:
  • Jordan Belcher
  • Evea Kaldas
  • Virginia Beth Ellington
  • Dinesh S. Davè

Abstract

This research study analyses business processes utilised by a small engineering firm in the USA that provides vibration analysis services for the automotive, aerospace, agricultural, and manufacturing industries. The study examines procedures, Six Sigma methodologies and quality improvement efforts currently in place and presents a quality improvement plan for enhancing quality of services and increasing customer satisfaction.

Suggested Citation

  • Jordan Belcher & Evea Kaldas & Virginia Beth Ellington & Dinesh S. Davè, 2018. "Developing a quality improvement plan for a small engineering firm in the USA with Six Sigma methodologies," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 24(1), pages 1-11.
    • Handle: RePEc:ids:ijpqma:v:24:y:2018:i:1:p:1-11
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=91169
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpqma:v:24:y:2018:i:1:p:1-11. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=177 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.