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The Use and Usefulness of Performance Measures in the Public Sector


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Cited by:

  1. Simon Burgess & Denise Gossage & Carol Propper, 2003. "Explaining differences in hospital performance: Does the answer lie in the labour market?," The Centre for Market and Public Organisation 03/091, The Centre for Market and Public Organisation, University of Bristol, UK.
  2. Asif Mohammad Shahan & Ferdous Jahan & Rizwan Khair, 2021. "A glimpse of light in darkness: Performance‐based accountability in Bangladesh public administration," Public Administration & Development, Blackwell Publishing, vol. 41(4), pages 191-202, October.
  3. Burgess, Simon & Propper, Carol & Wilson, Deborah, 2005. "Extending Choice In English Health Care: The implications of the economic evidence," CEPR Discussion Papers 5328, C.E.P.R. Discussion Papers.
  4. Jaime Vázquez-Caro & Richard M. Bird, 2011. "Benchmarking Tax Administrations in Developing Countries: A Systemic Approach," International Center for Public Policy Working Paper Series, at AYSPS, GSU paper1104, International Center for Public Policy, Andrew Young School of Policy Studies, Georgia State University.
  5. Anika Kreutzberg & Rowena Jacobs, 2020. "Improving access to services for psychotic patients: does implementing a waiting time target make a difference," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 21(5), pages 703-716, July.
  6. Helen Simpson, 2009. "Productivity In Public Services," Journal of Economic Surveys, Wiley Blackwell, vol. 23(2), pages 250-276, April.
  7. Carol Propper & Simon Burgess & Denise Gossage, 2008. "Competition and Quality: Evidence from the NHS Internal Market 1991–9," Economic Journal, Royal Economic Society, vol. 118(525), pages 138-170, January.
  8. Guglielmo Barone & Guido de Blasio & Alessio D'Ignazio & Andrea Salvati, 2017. "Incentives to local public service provision: an evaluation of Italy�s Obiettivi di Servizio," Questioni di Economia e Finanza (Occasional Papers) 388, Bank of Italy, Economic Research and International Relations Area.
  9. Cordella, Antonio & Cordella, Tito, 2017. "Motivations, monitoring technologies, and pay for performance," Journal of Economic Behavior & Organization, Elsevier, vol. 133(C), pages 236-255.
  10. Patrick Francois, 2007. "Making a difference," RAND Journal of Economics, RAND Corporation, vol. 38(3), pages 714-732, September.
  11. Dietrichson, Jens, 2013. "Coordination Incentives, Performance Measurement and Resource Allocation in Public Sector Organizations," Working Papers 2013:26, Lund University, Department of Economics.
  12. Bagaria, Nitika & Petrongolo, Barbara & Van Reenen, John, 2015. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Disability-Related Welfare Reform," IZA Discussion Papers 9089, Institute of Labor Economics (IZA).
  13. Allen, Rebecca & Burgess, Simon, 2013. "Evaluating the provision of school performance information for school choice," Economics of Education Review, Elsevier, vol. 34(C), pages 175-190.
  14. Federico Revelli, 2010. "Spend more, get more? An inquiry into English local government performance," Oxford Economic Papers, Oxford University Press, vol. 62(1), pages 185-207, January.
  15. Thomas Bolognesi & Géraldine Pflieger, 2021. "In the shadow of sunshine regulation: Explaining disclosure biases," Regulation & Governance, John Wiley & Sons, vol. 15(1), pages 200-225, January.
  16. Carol Propper, 2005. "Why economics is good for your health. 2004 Royal Economic Society Public Lecture," Health Economics, John Wiley & Sons, Ltd., vol. 14(10), pages 987-997, October.
  17. Patrick J. Devlin, 2010. "Exploring efficiency's dominance: the wholeness of the process," Qualitative Research in Accounting & Management, Emerald Group Publishing, vol. 7(2), pages 141-162, June.
  18. Dimitra Petrakaki & Niall Hayes & Lucas Introna, 2009. "Narrowing down accountability through performance monitoring technology: E-government in Greece," Qualitative Research in Accounting & Management, Emerald Group Publishing, vol. 6(3), pages 160-179, July.
  19. Simon Burgess & Carol Propper & John A. Rigg, 2005. "Health Supplier Quality and the Distribution of Child Health," CASE Papers 102, Centre for Analysis of Social Exclusion, LSE.
  20. Makris, Miltiadis, 2009. "Incentives for motivated agents under an administrative constraint," Journal of Economic Behavior & Organization, Elsevier, vol. 71(2), pages 428-440, August.
  21. Damir Ivankovic & Mircha Poldrugovac & Pascal Garel & Niek S Klazinga & Dionne S Kringos, 2020. "Why, what and how do European healthcare managers use performance data? Results of a survey and workshop among members of the European Hospital and Healthcare Federation," PLOS ONE, Public Library of Science, vol. 15(4), pages 1-19, April.
  22. David Gill & Zdenka Kissová & Jaesun Lee & Victoria Prowse, 2019. "First-Place Loving and Last-Place Loathing: How Rank in the Distribution of Performance Affects Effort Provision," Management Science, INFORMS, vol. 65(2), pages 494-507, February.
  23. Kurt Schobel & Peter Drogosiewicz, 2018. "Adoption Of The Balanced Scorecard By Municipal Governments: Evidence From Canada," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 12(2), pages 1-14.
  24. Carol Propper & Deborah Wilson, 2012. "The Use of Performance Measures in Health Care Systems," Chapters, in: Andrew M. Jones (ed.), The Elgar Companion to Health Economics, Second Edition, chapter 33, Edward Elgar Publishing.
  25. Khoirul Aswar & Lovina Eka Putri & Ermawati, 2020. "The Effect of Organizational Factors on Performance Measurement in Indonesia Local Governments," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 122-131.
  26. Revelli, Federico & Tovmo, Per, 2007. "Revealed yardstick competition: Local government efficiency patterns in Norway," Journal of Urban Economics, Elsevier, vol. 62(1), pages 121-134, July.
  27. Francisco Pedraja Chaparro & Javier Salinas Jiménez & María del Mar Salinas Jiménez, 2005. "Los indicadores de gestión en el Sector Público," Revista de Economía y Estadística, Universidad Nacional de Córdoba, Facultad de Ciencias Económicas, Instituto de Economía y Finanzas, vol. 43(2), pages 109-129, December.
  28. Gian Luigi Albano & Clare Leaver, 2005. "Transparency, Recuitment and Retention in the Public Sector," The Centre for Market and Public Organisation 05/132, The Centre for Market and Public Organisation, University of Bristol, UK.
  29. Sheila M. Bird & Cox Sir David & Vern T. Farewell & Goldstein Harvey & Holt Tim & Smith Peter C., 2005. "Performance indicators: good, bad, and ugly," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 168(1), pages 1-27, January.
  30. Deborah Wilson & Bronwyn Croxson & Adele Atkinson, 2004. "“What Gets Measured Gets Done”: Headteachers’ Responses to the English Secondary School," The Centre for Market and Public Organisation 04/107, The Centre for Market and Public Organisation, University of Bristol, UK.
  31. Felix Koenig & Barbara Petrongolo & John Van Reenen & Nitika Bagaria, 2019. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Welfare Reform," The Economic Journal, Royal Economic Society, vol. 129(624), pages 3189-3218.
  32. Bart Voorn & Marieke van Genugten & Sandra Van Thiel, 2020. "Performance of municipally owned corporations: Determinants and mechanisms," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 91(2), pages 191-212, June.
  33. Revelli Federico & Tovmo Per, 2006. "Declared vs. revealed yardstick competition:Local government efficiency in Norway," Department of Economics and Statistics Cognetti de Martiis. Working Papers 200605, University of Turin.
  34. Rohana Abdul-Rahman* & Nurli Yaacob & Asmah Laili Yeon, 2018. "Employment Benefits of Academics in Malaysian Universities," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 709-717:6.
  35. Propper, Carol & Sutton, Matt & Whitnall, Carolyn & Windmeijer, Frank, 2010. "Incentives and targets in hospital care: Evidence from a natural experiment," Journal of Public Economics, Elsevier, vol. 94(3-4), pages 318-335, April.
  36. Cañizares-Espada Manuela & Muñoz-Colomina Clara Isabel & Pérez-Estébanez Raquel & Urquía-Grande Elena, 2021. "Transparency and Accessibility in Municipalities: The Case of Social Services in Spain," Central European Journal of Public Policy, Sciendo, vol. 15(5), pages 31-54, June.
  37. Jeongeun Kim, 2018. "The Functions and Dysfunctions of College Rankings: An Analysis of Institutional Expenditure," Research in Higher Education, Springer;Association for Institutional Research, vol. 59(1), pages 54-87, February.
  38. Marcel Van Rinsum & Frank H.M. Verbeeten, 2012. "The impact of subjectivity in performance evaluation practices on public sector managers’ motivation," Accounting and Business Research, Taylor & Francis Journals, vol. 42(4), pages 377-396, September.
  39. Minelli, Eliana & Rebora, Gianfranco & Turri, Matteo, 2009. "Why do controls fail? Results of an Italian survey," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 20(8), pages 933-943.
  40. Revelli, Federico, 2008. "Performance competition in local media markets," Journal of Public Economics, Elsevier, vol. 92(7), pages 1585-1594, July.
  41. Clare Leaver & Gian Luigi Albano & University College London and ELSE, 2004. "Transparency, Recruitment and Retention in the Public Sector," Economics Series Working Papers 219, University of Oxford, Department of Economics.
  42. Štrangfeldová Jana & Štefanišinová Nikola, 2020. "Value for Money in Organizations Providing Public Education Services and How to Measure It," Naše gospodarstvo/Our economy, Sciendo, vol. 66(2), pages 62-70, June.
  43. Luciano Marchi & Manuela Bertei, 2016. "Performance Audit in the Public Sector. What is the contribution to the Performance Management?," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2016(3), pages 49-63.
  44. Arnaboldi, Michela & Azzone, Giovanni, 2010. "Constructing performance measurement in the public sector," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 21(4), pages 266-282.
  45. Richard Douglas Kamara, 2020. "Outcomes-based performance management through measuring indicators: Collaborative governance for local economic development (LED) in South African municipalities," Technium Social Sciences Journal, Technium Science, vol. 9(1), pages 1-19, July.
  46. Nolan, Anne & O'Reilly, Jacqueline & Smith, Samantha & Brick, Aoife, 2011. "The Potential Role of Pay-for-Performance in Irish Health Care," Papers EC4, Economic and Social Research Institute (ESRI).
  47. Michael Kuhn & Luigi Siciliani, 2009. "Performance Indicators for Quality with Costly Falsification," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 18(4), pages 1137-1154, December.
  48. James J. Heckman & Carolyn J. Heinrich & Pascal Courty & Gerald Marschke & Jeffrey Smith (ed.), 2011. "The Performance of Performance Standards," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number tpps, September.
  49. Hood, Rick & Grant, Robert & Jones, Ray & Goldacre, Allie, 2016. "A study of performance indicators and Ofsted ratings in English child protection services," Children and Youth Services Review, Elsevier, vol. 67(C), pages 50-56.
  50. Matthew Skellern, 2017. "The hospital as a multi-product firm: the effect of hospital competition on value-added indicators of clinical quality," CEP Discussion Papers dp1484, Centre for Economic Performance, LSE.
  51. Deborah Wilson & Anete Piebalga, 2008. "Accurate performance measure but meaningless ranking exercise? An analysis of the English school league tables," The Centre for Market and Public Organisation 07/176, The Centre for Market and Public Organisation, University of Bristol, UK.
  52. Enrico Bracci & Laura Maran, 2011. "Performance measurement in the public sector: some theoretical and practical reflections," Working Papers 201121, University of Ferrara, Department of Economics.
  53. Gerdes, Christer, 2015. "Does Performance Information Affect Job Seekers in Selecting Private Providers in Voucher-Based ALMP Programs?," IZA Discussion Papers 8992, Institute of Labor Economics (IZA).
  54. Kuhn, Michael & Siciliani, Luigi, 2007. "Performance Indicators for Quality with Adverse Selection, Gaming and Inequality Aversion," CEPR Discussion Papers 6261, C.E.P.R. Discussion Papers.
  55. Elin Smith & Timurs Umans, 2015. "Organizational Ambidexterity at the Local Government Level: The effects of managerial focus," Public Management Review, Taylor & Francis Journals, vol. 17(6), pages 812-833, July.
  56. Kokshagina, Dr Olga, 2021. "Managing shifts to value-based healthcare and value digitalization as a multi-level dynamic capability development process," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  57. Jiawei Si, 2021. "Executive Remuneration In The Public Sector: How Different To The Private Sector?," Economics Discussion / Working Papers 21-09, The University of Western Australia, Department of Economics.
  58. Patrick Francois, 2004. "'Making a Difference': Labor Donations in the Production of Public Goods," The Centre for Market and Public Organisation 04/093, The Centre for Market and Public Organisation, University of Bristol, UK.
  59. Deborah Wilson, 2008. "Exit, Voice and Quality in the English Education Sector," The Centre for Market and Public Organisation 08/194, The Centre for Market and Public Organisation, University of Bristol, UK.
  60. Fuad Cergic, 2019. "An Impact of Public Policy on the Financial Performance of Public Institutions," Eurasian Journal of Business and Management, Eurasian Publications, vol. 7(4), pages 21-27.
  61. Frank H.M. Verbeeten, 2008. "Performance management practices in public sector organizations: Impact on performance," Accounting, Auditing & Accountability Journal, Emerald Group Publishing, vol. 21(3), pages 427-454, March.
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