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The Performance of Performance Standards

Editor

Listed:
  • James J. Heckman
  • Carolyn J. Heinrich
  • Pascal Courty
  • Gerald Marschke
  • Jeffrey Smith

Abstract

Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.

Suggested Citation

  • James J. Heckman & Carolyn J. Heinrich & Pascal Courty & Gerald Marschke & Jeffrey Smith (ed.), 2011. "The Performance of Performance Standards," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number tpps.
  • Handle: RePEc:upj:ubooks:tpps Note: PDF is the book's first chapter.
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    File URL: http://research.upjohn.org/cgi/viewcontent.cgi?article=1774&context=up_bookchapters
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    References listed on IDEAS

    as
    1. Pascal Courty & Gerald Marschke, 2004. "An Empirical Investigation of Gaming Responses to Explicit Performance Incentives," Journal of Labor Economics, University of Chicago Press, vol. 22(1), pages 23-56, January.
    2. James J. Heckman & Jeffrey A. Smith, 2004. "The Determinants of Participation in a Social Program: Evidence from a Prototypical Job Training Program," Journal of Labor Economics, University of Chicago Press, vol. 22(2), pages 243-298, April.
    3. Carol Propper & Deborah Wilson, 2003. "The Use and Usefulness of Performance Measures in the Public Sector," Oxford Review of Economic Policy, Oxford University Press, vol. 19(2), pages 250-267, Summer.
    4. Arthur C. Brooks & Eugene Bardach, 2000. "The use and misuse of adjusted performance measures," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 19(2), pages 323-329.
    5. Kathryn H. Anderson & Richard V. Burkhauser & Jennie E. Raymond, 1993. "The Effect of Creaming on Placement Rates under the Job Training Partnership Act," ILR Review, Cornell University, ILR School, pages 613-624.
    6. Carolyn J. Heinrich & Gerald Marschke, 2010. "Incentives and their dynamics in public sector performance management systems," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 29(1), pages 183-208.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Grant, Darren, 2016. "The essential economics of threshold-based incentives: Theory, estimation, and evidence from the Western States 100," Journal of Economic Behavior & Organization, Elsevier, vol. 130(C), pages 180-197.
    2. Burt S. Barnow & Jeffrey Smith, 2015. "Employment and Training Programs," NBER Chapters,in: Economics of Means-Tested Transfer Programs in the United States, volume 2, pages 127-234 National Bureau of Economic Research, Inc.
    3. Bagaria, Nitika & Petrongolo, Barbara & Van Reenen, John, 2015. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Disability-Related Welfare Reform," IZA Discussion Papers 9089, Institute for the Study of Labor (IZA).
    4. Nitika Bagaria & Barbara Petrongolo & John Van Reenen, 2015. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Welfare Reform," CEP Discussion Papers dp1347, Centre for Economic Performance, LSE.

    More about this item

    Keywords

    WORKFORCE DEVELOPMENT; Employment Service and public training; performance standards; performance management;

    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • J45 - Labor and Demographic Economics - - Particular Labor Markets - - - Public Sector Labor Markets
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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