The Performance of Performance Standards
Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.
|This book is provided by W.E. Upjohn Institute for Employment Research in its series Books from Upjohn Press with number tpps and published in 2011.|
|ISBN:||cloth 9780880992947 paper 9780880992923|
|Note:||PDF is the book's first chapter.|
|Contact details of provider:|| Postal: 300 S. Westnedge Ave. Kalamazoo, MI 49007 USA|
Web page: http://www.upjohn.org
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