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The Performance of Performance Standards

  • James J. Heckman
  • Carolyn J. Heinrich
  • Pascal Courty
  • Gerald Marschke
  • Jeffrey Smith
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Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.

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File URL: http://research.upjohn.org/cgi/viewcontent.cgi?article=1774&context=up_bookchapters
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This book is provided by W.E. Upjohn Institute for Employment Research in its series Books from Upjohn Press with number tpps and published in 2011.
ISBN: cloth 9780880992947 paper 9780880992923
Handle: RePEc:upj:ubooks:tpps
Note: PDF is the book's first chapter.
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  1. Arthur C. Brooks & Eugene Bardach, 2000. "The use and misuse of adjusted performance measures," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 19(2), pages 323-329.
  2. Gerald Marschke & Pascal Courty, 2002. "An Empirical Investigation of Gaming Responses to Explicit Performance Incentives," Discussion Papers 02-06, University at Albany, SUNY, Department of Economics.
  3. Carol Propper & Deborah Wilson, 2003. "The Use and Usefulness of Performance Measures in the Public Sector," The Centre for Market and Public Organisation 03/073, Department of Economics, University of Bristol, UK.
  4. Heckman, James J & Smith, Jeffrey A., 2003. "The determinants of participation in a social program: Evidence from a prototypical job training program," Working Paper Series 2003:10, IFAU - Institute for Evaluation of Labour Market and Education Policy.
  5. Kathryn H. Anderson & Richard V. Burkhauser & Jennie E. Raymond, 1993. "The Effect of Creaming on Placement Rates under the Job Training Partnership Act," ILR Review, Cornell University, ILR School, vol. 46(4), pages 613-624, July.
  6. Carolyn J. Heinrich & Gerald Marschke, 2010. "Incentives and their dynamics in public sector performance management systems," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 29(1), pages 183-208.
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