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Revenue Management with Strategic Customers: Last-Minute Selling and Opaque Selling

Citations

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Cited by:

  1. Khouja, Moutaz & Liu, Xin & Zhou, Jing, 2020. "To sell or not to sell to an off-price retailer in the presence of strategic consumers," Omega, Elsevier, vol. 90(C).
  2. Johannes Hörner & Larry Samuelson, 2011. "Managing Strategic Buyers," Journal of Political Economy, University of Chicago Press, vol. 119(3), pages 379-425.
  3. Rachel R. Chen & Esther Gal-Or & Paolo Roma, 2014. "Opaque Distribution Channels for Competing Service Providers: Posted Price vs. Name-Your-Own-Price Mechanisms," Operations Research, INFORMS, vol. 62(4), pages 733-750, August.
  4. Ruomeng Cui & Dennis J. Zhang & Achal Bassamboo, 2019. "Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon," Management Science, INFORMS, vol. 65(3), pages 1216-1235, March.
  5. Fei Gao & Xuanming Su, 2017. "Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store," Management Science, INFORMS, vol. 63(8), pages 2478-2492, August.
  6. David Sayah & Stefan Irnich, 2019. "Optimal booking control in revenue management with two substitutable resources," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 89(2), pages 189-222, April.
  7. Necati Tereyagoglu & Senthil Veeraraghavan, 2012. "Selling to Conspicuous Consumers: Pricing, Production, and Sourcing Decisions," Management Science, INFORMS, vol. 58(12), pages 2168-2189, December.
  8. Liu, Guowei & Liu, Yunchuan & Sun, Jiong & Tan, Lijia & Zhang, Jianxiong, 2026. "Bertrand supertraps under consumer fairness concerns," European Journal of Operational Research, Elsevier, vol. 329(1), pages 340-353.
  9. Quan Zheng & Xiajun Amy Pan & Janice E. Carrillo, 2019. "Probabilistic Selling for Vertically Differentiated Products with Salient Thinkers," Marketing Science, INFORMS, vol. 38(3), pages 442-460, May.
  10. Mantin, Benny & Gillen, David, 2011. "The hidden information content of price movements," European Journal of Operational Research, Elsevier, vol. 211(2), pages 385-393, June.
  11. Geng Sun & Huseyin Cavusoglu & Srinivasan Raghunathan, 2024. "Strategic Implications of Online Retail Platforms’ Membership-Based Free Shipping Programs," Information Systems Research, INFORMS, vol. 35(2), pages 673-685, June.
  12. Qian Liu & Dan Zhang, 2013. "Dynamic Pricing Competition with Strategic Customers Under Vertical Product Differentiation," Management Science, INFORMS, vol. 59(1), pages 84-101, August.
  13. Yaghoub Abdi & Xiaoni Li & Xavier Càmara-Turull, 2023. "Firm value in the airline industry: perspectives on the impact of sustainability and Covid-19," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-24, December.
  14. Scott Fay & Shahryar Gheibi, 2024. "The Effect of Probabilistic Selling on Channel Dynamics in Supply Chains," Manufacturing & Service Operations Management, INFORMS, vol. 26(2), pages 632-645, March.
  15. Mao, Zhaofang & Liu, Wei & Feng, Bo, 2019. "Opaque distribution channels for service providers with asymmetric capacities: Posted-price mechanisms," International Journal of Production Economics, Elsevier, vol. 215(C), pages 112-120.
  16. Jafarzadeh Ghazi, Amirhossein & Karray, Salma & Azad, Nader, 2023. "Price and quality competition while envisioning a quality-related product recall," European Journal of Operational Research, Elsevier, vol. 311(2), pages 486-501.
  17. Övünç Yılmaz & Pelin Pekgün & Mark Ferguson, 2017. "Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades," Manufacturing & Service Operations Management, INFORMS, vol. 19(1), pages 1-18, February.
  18. Adam N. Elmachtoub & Vishal Gupta & Michael L. Hamilton, 2021. "The Value of Personalized Pricing," Management Science, INFORMS, vol. 67(10), pages 6055-6070, October.
  19. Guang Yang & Ying Wang & Mulin Liu, 2023. "Optimal Policy for Probabilistic Selling with Three-Way Revenue Sharing Contract under the Perspective of Sustainable Supply Chain," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
  20. Fu, Qi & Wang, Qifei & Xu, Xiaoya & Lian, Zhaotong, 2017. "A two-product newsvendor system with a flexible product," International Journal of Production Economics, Elsevier, vol. 193(C), pages 590-601.
  21. Can Ding & Li Liu & Yi Zheng & Jianxiu Liao & Wenxing Huang, 2022. "Role of Distribution Centers Disruptions in New Retail Supply Chain: An Analysis Experiment," Sustainability, MDPI, vol. 14(11), pages 1-17, May.
  22. Hou, Lihua & Nie, Tengfei & Zhang, Jianghua, 2024. "Pricing and inventory strategies for perishable products in a competitive market considering strategic consumers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 184(C).
  23. Peng Du & Qiushuang Chen, 2017. "Skimming or penetration: optimal pricing of new fashion products in the presence of strategic consumers," Annals of Operations Research, Springer, vol. 257(1), pages 275-295, October.
  24. Narendra Singh & Karthik Ramachandran & Ravi Subramanian, 2022. "Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns," Manufacturing & Service Operations Management, INFORMS, vol. 24(2), pages 1146-1164, March.
  25. Wilfred Amaldoss & Sanjay Jain, 2015. "Branding Conspicuous Goods: An Analysis of the Effects of Social Influence and Competition," Management Science, INFORMS, vol. 61(9), pages 2064-2079, September.
  26. Chang Hwan Lee & Tsan‐Ming Choi & T.C.E. Cheng, 2015. "Selling to strategic and loss‐averse consumers: Stocking, procurement, and product design policies," Naval Research Logistics (NRL), John Wiley & Sons, vol. 62(6), pages 435-453, September.
  27. Alonso, Juana M. & Socorro, M. Pilar, 2025. "Blind tickets to solve the inefficiencies of subsidies for residents in air transport markets," Transport Policy, Elsevier, vol. 171(C), pages 140-156.
  28. Xiang Gao & Xiaolan Qiu & Beibei Shang, 2026. "Strategic Insights From Voluntary and Mandatory ESG Evaluations in a Competitive Market," Evaluation Review, , vol. 50(1), pages 116-148, February.
  29. Yeu-Shiang Huang & Tzu-Yi Wu & Chih-Chiang Fang & Tzu-Liang (Bill) Tseng, 2021. "Decisions on Probabilistic Selling for Consumers with Different Risk Attitudes," Decision Analysis, INFORMS, vol. 18(2), pages 121-138, June.
  30. Anderson, Simon P. & Celik, Levent, 2020. "Opaque selling," Information Economics and Policy, Elsevier, vol. 52(C).
  31. Pak Hou Che & Yue Chen, 2025. "Probabilistic Selling with Unsealing Strategy: An Analysis in Markets with Vertical-Differentiated Products," Mathematics, MDPI, vol. 13(12), pages 1-35, June.
  32. Zhaofang Mao & Ting Liu & Xiaomei Li, 2023. "Pricing mechanism of variable opaque products for dual-channel online travel agencies," Annals of Operations Research, Springer, vol. 329(1), pages 901-930, October.
  33. Yongbo Xiao & Jian Chen, 2014. "Evaluating the potential effects from probabilistic selling of similar products," Naval Research Logistics (NRL), John Wiley & Sons, vol. 61(8), pages 604-620, December.
  34. Yuetao Gao, 2018. "On the Use of Overt Anti-Counterfeiting Technologies," Marketing Science, INFORMS, vol. 37(3), pages 403-424, May.
  35. Luis Briceño-Arias & José R. Correa & Andrés Perlroth, 2017. "Optimal Continuous Pricing with Strategic Consumers," Management Science, INFORMS, vol. 63(8), pages 2741-2755, August.
  36. Chen, Pingping & Zhao, Ruiqing & Yan, Yingchen & Li, Xiang, 2020. "Promotional pricing and online business model choice in the presence of retail competition," Omega, Elsevier, vol. 94(C).
  37. Ruomeng Cui & Hyoduk Shin, 2018. "Sharing Aggregate Inventory Information with Customers: Strategic Cross-Selling and Shortage Reduction," Management Science, INFORMS, vol. 64(1), pages 381-400, January.
  38. Hattori, Keisuke & Zennyo, Yusuke, 2018. "Pricing and Diffusion of Durables with Network Externalities," MPRA Paper 86203, University Library of Munich, Germany.
  39. Zhang, Yi & Hua, Guowei & Cheng, T.C.E. & Zhang, Juliang & Fernandez, Vicenc, 2020. "Risk pooling through physical probabilistic selling," International Journal of Production Economics, Elsevier, vol. 219(C), pages 295-311.
  40. Cem Ozturk, O. & Karabatı, Selçuk, 2017. "A decision support framework for evaluating revenue performance in sequential purchase contexts," European Journal of Operational Research, Elsevier, vol. 263(3), pages 922-934.
  41. Yuan, Zhennan & Yan, Xiaoming, 2024. "Is ignorance bliss? Centralized and competitive newsvendor models with product availability effect," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 189(C).
  42. Tingliang Huang & Zhe Yin, 2021. "Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations," Manufacturing & Service Operations Management, INFORMS, vol. 23(6), pages 1597-1615, November.
  43. Ben Li & Xiaolong Guo & Liang Liang, 2024. "Optimal pricing decision and capacity allocation of opaque selling in airline revenue management," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 23(4), pages 356-368, August.
  44. Ming Hu & Mengze Shi & Jiahua Wu, 2013. "Simultaneous vs. Sequential Group-Buying Mechanisms," Management Science, INFORMS, vol. 59(12), pages 2805-2822, December.
  45. Timothy Webb, 2016. "From travel agents to OTAs: How the evolution of consumer booking behavior has affected revenue management," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 15(3), pages 276-282, July.
  46. Zhang, Yi & Hua, Guowei & Wang, Shouyang & Zhang, Juliang & Fernandez, Vicenc, 2018. "Managing demand uncertainty: Probabilistic selling versus inventory substitution," International Journal of Production Economics, Elsevier, vol. 196(C), pages 56-67.
  47. Yingxiao Li & Jianheng Zhou, 2023. "Modeling the relationship between fairness concern and customer loyalty in dual distribution channel," Journal of Combinatorial Optimization, Springer, vol. 45(1), pages 1-25, January.
  48. Gérard P. Cachon, 2020. "A Research Framework for Business Models: What Is Common Among Fast Fashion, E-Tailing, and Ride Sharing?," Management Science, INFORMS, vol. 66(3), pages 1172-1192, March.
  49. Tingliang Huang & Yimin Yu, 2014. "Sell Probabilistic Goods? A Behavioral Explanation for Opaque Selling," Marketing Science, INFORMS, vol. 33(5), pages 743-759, September.
  50. Syed Asif Raza & Rafi Ashrafi & Ali Akgunduz, 2020. "A bibliometric analysis of revenue management in airline industry," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 19(6), pages 436-465, December.
  51. Scott Fay & Jinhong Xie, 2015. "Timing of Product Allocation: Using Probabilistic Selling to Enhance Inventory Management," Management Science, INFORMS, vol. 61(2), pages 474-484, February.
  52. Yifan Wu & Shibo Jin, 2022. "Joint pricing and inventory decision under a probabilistic selling strategy," Operational Research, Springer, vol. 22(2), pages 1209-1233, April.
  53. Chen, Yujing & Zhong, Yuanguang & Cheng, T.C.E., 2023. "Impacts of the minimum quantity contract on an online retail platform," European Journal of Operational Research, Elsevier, vol. 306(3), pages 1236-1247.
  54. José Correa & Ricardo Montoya & Charles Thraves, 2016. "Contingent Preannounced Pricing Policies with Strategic Consumers," Operations Research, INFORMS, vol. 64(1), pages 251-272, February.
  55. Vibhanshu Abhishek & Jose A. Guajardo & Zhe Zhang, 2021. "Business Models in the Sharing Economy: Manufacturing Durable Goods in the Presence of Peer-to-Peer Rental Markets," Information Systems Research, INFORMS, vol. 32(4), pages 1450-1469, December.
  56. Philipp Ströhle & Christoph M. Flath & Johannes Gärttner, 2019. "Leveraging Customer Flexibility for Car-Sharing Fleet Optimization," Service Science, INFORMS, vol. 53(1), pages 42-61, February.
  57. Zhu, Guowei & Zhang, Jianxiong & Xing, Enfeng & Han, Danke, 2022. "Pricing and quality decisions with conspicuous consumers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 165(C).
  58. Aleksandra Kovacheva & Hristina Nikolova, 2024. "Uncertainty marketing tactics: An overview and a unifying framework," Journal of the Academy of Marketing Science, Springer, vol. 52(1), pages 1-22, January.
  59. Tingliang Huang & Chao Liang & Jingqi Wang, 2018. "The Value of “Bespoke”: Demand Learning, Preference Learning, and Customer Behavior," Management Science, INFORMS, vol. 64(7), pages 3129-3145, July.
  60. Khouja, Moutaz & Park, Sungjune & Zhou, Jing, 2013. "A free gift card alternative to price discounts in the newsvendor problem," Omega, Elsevier, vol. 41(4), pages 665-678.
  61. Zhou, Yu & Gao, Xiang & Luo, Suyuan & Xiong, Yu & Ye, Niangyue, 2022. "Anti-Counterfeiting in a retail Platform: A Game-Theoretic approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 165(C).
  62. Anderson, Chris K. & Xie, Xiaoqing, 2014. "Pricing and market segmentation using opaque selling mechanisms," European Journal of Operational Research, Elsevier, vol. 233(1), pages 263-272.
  63. Ningyuan Chen & Adam N. Elmachtoub & Michael L. Hamilton & Xiao Lei, 2021. "Loot Box Pricing and Design," Management Science, INFORMS, vol. 67(8), pages 4809-4825, August.
  64. Rice, Dan Hamilton & Fay, Scott A. & Xie, Jinhong, 2014. "Probabilistic selling vs. markdown selling: Price discrimination and management of demand uncertainty in retailing," International Journal of Research in Marketing, Elsevier, vol. 31(2), pages 147-155.
  65. Hattori, Keisuke & Zennyo, Yusuke, 2018. "Heterogeneous Consumer Expectations and Monopoly Pricing for Durables with Network Externalities," MPRA Paper 89893, University Library of Munich, Germany, revised 08 Nov 2018.
  66. Yang, Guang & Tian, Lin & Cai, Mei & Cao, Jie & Gong, Zaiwu, 2025. "Vertically probabilistic selling mechanism under asymmetric quality-tier competition: An analytical exploration," International Journal of Production Economics, Elsevier, vol. 286(C).
  67. Roma, Paolo & Zambuto, Fabio & Perrone, Giovanni, 2014. "Price dispersion, competition, and the role of online travel agents: Evidence from business routes in the Italian airline market," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 69(C), pages 146-159.
  68. Adam N. Elmachtoub & Michael L. Hamilton, 2021. "The Power of Opaque Products in Pricing," Management Science, INFORMS, vol. 67(8), pages 4686-4702, August.
  69. Esther Gal-Or & Qiaoni Shi, 2022. "Designing Entry Strategies for Subscription Platforms," Management Science, INFORMS, vol. 68(10), pages 7597-7613, October.
  70. He, Qiaochu & Fan, Xiaoshuai & Chen, Ying-Ju & Yang, Hai, 2021. "On-demand service delivery under asymmetric information: Priority pricing, market selection, and horizontal substitution," International Journal of Production Economics, Elsevier, vol. 237(C).
  71. Hoover, D., 2026. "Opaque Selling with Endogenous Product Characteristics," Cambridge Working Papers in Economics 2601, Faculty of Economics, University of Cambridge.
  72. Alderighi, Marco & Gaggero, Alberto A. & Piga, Claudio A., 2022. "Hidden prices with fixed inventory: Evidence from the airline industry," Transportation Research Part B: Methodological, Elsevier, vol. 157(C), pages 42-61.
  73. Wei, Yihua & Hu, Qiying & Xu, Chen, 2013. "Ordering, pricing and allocation in a service supply chain," International Journal of Production Economics, Elsevier, vol. 144(2), pages 590-598.
  74. Andrea Runfola & Massimo Rosati & Simone Guercini, 2013. "New business models in online hotel distribution: emerging private sales versus leading IDS," Service Business, Springer;Pan-Pacific Business Association, vol. 7(2), pages 183-205, June.
  75. Courty, Pascal & Liu, Wenyu, 2013. "Opaque Selling: Static or Inter-Temporal Price Discrimination?," CEPR Discussion Papers 9463, Centre for Economic Policy Research.
  76. Jun Li & Nelson Granados & Serguei Netessine, 2014. "Are Consumers Strategic? Structural Estimation from the Air-Travel Industry," Management Science, INFORMS, vol. 60(9), pages 2114-2137, September.
  77. Seyed Morteza Emadi & Bradley R. Staats, 2020. "A Structural Estimation Approach to Study Agent Attrition," Management Science, INFORMS, vol. 66(9), pages 4071-4095, September.
  78. Wang, Junjin & Liu, Jiaguo & Wang, Fan & Yue, Xiaohang, 2021. "Blockchain technology for port logistics capability: Exclusive or sharing," Transportation Research Part B: Methodological, Elsevier, vol. 149(C), pages 347-392.
  79. Jin Miao & Sanjay Jain, 2024. "Designing Loot Boxes: Implications for Profits and Welfare," Marketing Science, INFORMS, vol. 43(6), pages 1242-1259, November.
  80. Zelin Zhang & Kissan Joseph & Ramanathan Subramaniam, 2015. "Probabilistic Selling in Quality-Differentiated Markets," Management Science, INFORMS, vol. 61(8), pages 1959-1977, August.
  81. Xing, Enfeng & Zhang, Jianxiong & Sun, Xiaojie, 2026. "Behavior-based pricing with exclusivity-seeking and strategic consumers," Omega, Elsevier, vol. 138(C).
  82. Kinshuk Jerath & Sang-Hyun Kim & Robert Swinney, 2017. "Product Quality in a Distribution Channel with Inventory Risk," Marketing Science, INFORMS, vol. 36(5), pages 747-761, September.
  83. Christoph M. Flath & Sebastian Gottwalt, 2016. "Price-based load coordination revisited: augmenting open-loop coordination approaches," Business Research, Springer;German Academic Association for Business Research, vol. 9(1), pages 157-178, April.
  84. Zhang, Zihao & Zhang, Mengying, 2024. "Pricing and Capacity Allocation in Opaque Selling," European Journal of Operational Research, Elsevier, vol. 318(1), pages 230-241.
  85. Feng, Bo & Mao, Zhaofang & Li, Hui, 2021. "Choices for competing service providers with heterogeneous customers: Traditional versus opaque sales modes," Omega, Elsevier, vol. 98(C).
  86. Alonso, Juana M. & Socorro, M. Pilar, 2024. "Blind booking: The effects on passengers' purchase decision, airlines’ profitability, and tourist destinations," Research in Transportation Economics, Elsevier, vol. 105(C).
  87. Yogesh V. Joshi & David J. Reibstein & Z. John Zhang, 2016. "Turf Wars: Product Line Strategies in Competitive Markets," Marketing Science, INFORMS, vol. 35(1), pages 128-141, January.
  88. Torsten J. Gerpott & Jan Berends, 2022. "Competitive pricing on online markets: a literature review," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 21(6), pages 596-622, December.
  89. So Yeon Chun & Anton Ovchinnikov, 2019. "Strategic Consumers, Revenue Management, and the Design of Loyalty Programs," Management Science, INFORMS, vol. 65(9), pages 3969-3987, September.
  90. Dong, Junfeng & Wu, Desheng Dash, 2019. "Two-period pricing and quick response with strategic customers," International Journal of Production Economics, Elsevier, vol. 215(C), pages 165-173.
  91. Luyi Yang & Man Yu, 2026. "Too Good To Go: Combating Food Waste with Surprise Clearance," Management Science, INFORMS, vol. 72(3), pages 2307-2325, March.
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