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Giving Voice To Employees And Spreading Information Within The Firm: The Manner Matters

  • Enzo Valentini

    ()

    (University of Macerata, Dipartimento di Studi sullo Sviluppo Economico, Piazza Oberdan 3, 62100 Macerata, Italy)

The aim of this paper is to verify empirically whether giving voice to employees and spreading information within the firm increase job satisfaction, while thoroughly analyzing if different means imply different consequences. The analysis was carried out using a British data set: "Changing Employment Relationship, Employment Contracts and the Future of Work Survey (Working"in Britain 2000)". An ordered probit model was used for estimation. The results confirm the effects of individual features on job satisfaction, as highlighted in previous studies. The analysis shows that job satisfaction can be enhanced by spreading information within the organization and by giving voice to employees, but the management must choose communication strategies perceived as reliable by the employees.

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Article provided by ScientificPapers.org in its journal Journal of Knowledge Management, Economics and Information Technology.

Volume (Year): 2 (2012)
Issue (Month): 4 (August)
Pages: 7

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Handle: RePEc:spp:jkmeit:1300
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  1. Louis Lévy-Garboua & Claude Montmarquette, 1997. "Reported Job Satisfaction: What Does It Mean?," CIRANO Working Papers 97s-09, CIRANO.
  2. Clark, A.E., 1995. "Job Satisfaction and Gender: Why Are Women so Happy at Work?," DELTA Working Papers 95-10, DELTA (Ecole normale supérieure).
  3. Tortia, Ermanno C., 2008. "Worker well-being and perceived fairness: Survey-based findings from Italy," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 37(5), pages 2080-2094, October.
  4. Blanchflower, David G. & Oswald, Andrew J., 2004. "Well-being over time in Britain and the USA," Journal of Public Economics, Elsevier, vol. 88(7-8), pages 1359-1386, July.
  5. Andrew E. Clark and Andrew J. Oswald, . "Satisfaction and Comparison Income," Economics Discussion Papers 419, University of Essex, Department of Economics.
  6. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
  7. Alex Bryson & Lorenzo Cappellari & Claudio Lucifora, 2003. "Does Union Membership Really Reduce Job Satisfaction?," CEP Discussion Papers dp0569, Centre for Economic Performance, LSE.
  8. Elsy Verhofstadt & Hans De Witte & Eddy Omey, 2007. "Higher educated workers: better jobs but less satisfied?," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 135 - 151, May.
  9. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
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