A Conceptual Framework of Antecedents of Service Loyalty in Health Care: Patients’ Perspective
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DOI: 10.1177/2277975218812952
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Cited by:
- Anna Szymczak-Ronikier, 2024. "Assessing Passenger Loyalty Programs in the Airline Industry: A Comparative Analysis of Value Delivery and Customer Perceptions at Polish Regional Airports," European Research Studies Journal, European Research Studies Journal, vol. 0(Special A), pages 494-509.
- Jalal Rajeh Hanaysha, 2023. "Exploring the Relationship between Entrepreneurial Marketing Dimensions, Brand Equity and SME Growth," IIM Kozhikode Society & Management Review, , vol. 12(1), pages 22-38, January.
- Daniel Nadales Rodríguez & Guillermo Bermúdez-González & Ismael Pablo Soler-García, 2022. "Influence of the Corporate Image of Nursing Homes on the Loyalty of Residents’ Family Members," IJERPH, MDPI, vol. 19(15), pages 1-15, July.
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Keywords
Service quality; perceived value; corporate image; perceived price fairness; patients’ satisfaction and patient loyalty;All these keywords.
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