Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
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- Levine, David I. & Toffel, Michael W., 2008. "Quality Management and Job Quality: How the ISO 9001 Standard forQuality Management Systems Affects Employees and Employers," Institute for Research on Labor and Employment, Working Paper Series qt4p91h717, Institute of Industrial Relations, UC Berkeley.
- David I. Levine & Michael W. Toffel, 2008. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers," Harvard Business School Working Papers 09-018, Harvard Business School, revised Jan 2010.
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More about this item
KeywordsISO 9001; quality management; standards; occupational health and safety; wages; labor; empirical; California;
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