A prospect theory approach to assessing changes in parameters of insurance contracts with an application to money-back guarantees
Author
Abstract
Suggested Citation
DOI: 10.1016/j.socec.2014.11.006
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Heiman, Amir & Ofir, Chezy, 2010.
"The effects of imbalanced competition on demonstration strategies,"
International Journal of Research in Marketing, Elsevier, vol. 27(2), pages 175-187.
- Heiman, Amir & Ofir, Chezy, 2010. "The Effects of Imbalanced Competition on Demonstration Strategies," Discussion Papers 93131, Hebrew University of Jerusalem, Department of Agricultural Economics and Management.
- Zhang, Jie & Farris, Paul W. & Irvin, John W. & Kushwaha, Tarun & Steenburgh, Thomas J. & Weitz, Barton A., 2010. "Crafting Integrated Multichannel Retailing Strategies," Journal of Interactive Marketing, Elsevier, vol. 24(2), pages 168-180.
- Koszegi, Botond & Rabin, Matthew, 2004. "A Model of Reference-Dependent Preferences," Department of Economics, Working Paper Series qt0w82b6nm, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- David E. Bell, 1982. "Regret in Decision Making under Uncertainty," Operations Research, INFORMS, vol. 30(5), pages 961-981, October.
- Che, Yeon-Koo, 1996.
"Customer Return Policies for Experience Goods,"
Journal of Industrial Economics, Wiley Blackwell, vol. 44(1), pages 17-24, March.
- Che, Y.K., 1995. "Customer Return Policies for Experience Goods," Working papers 9509, Wisconsin Madison - Social Systems.
- Parente Stephen L., 1994. "Technology Adoption, Learning-by-Doing, and Economic Growth," Journal of Economic Theory, Elsevier, vol. 63(2), pages 346-369, August.
- Bonifield, Carolyn & Cole, Catherine & Schultz, Randall L., 2010. "Product returns on the Internet: A case of mixed signals?," Journal of Business Research, Elsevier, vol. 63(9-10), pages 1058-1065, September.
- Davis, Scott & Hagerty, Michael & Gerstner, Eitan, 1998. "Return policies and the optimal level of "hassle"," Journal of Economics and Business, Elsevier, vol. 50(5), pages 445-460, September.
- David R. Just & Hikaru Hanawa Peterson, 2003. "Diminishing Marginal Utility of Wealth and Calibration of Risk in Agriculture," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 85(5), pages 1234-1241.
- Gul, Faruk, 1991. "A Theory of Disappointment Aversion," Econometrica, Econometric Society, vol. 59(3), pages 667-686, May.
- Marvin B. Lieberman, 1987. "The learning curve, diffusion, and competitive strategy," Strategic Management Journal, Wiley Blackwell, vol. 8(5), pages 441-452, September.
- Tülin Erdem & Michael P. Keane, 1996. "Decision-Making Under Uncertainty: Capturing Dynamic Brand Choice Processes in Turbulent Consumer Goods Markets," Marketing Science, INFORMS, vol. 15(1), pages 1-20.
- White, Halbert, 1980. "A Heteroskedasticity-Consistent Covariance Matrix Estimator and a Direct Test for Heteroskedasticity," Econometrica, Econometric Society, vol. 48(4), pages 817-838, May.
- Daniel Kahneman & Amos Tversky, 2013.
"Prospect Theory: An Analysis of Decision Under Risk,"
World Scientific Book Chapters, in: Leonard C MacLean & William T Ziemba (ed.), HANDBOOK OF THE FUNDAMENTALS OF FINANCIAL DECISION MAKING Part I, chapter 6, pages 99-127,
World Scientific Publishing Co. Pte. Ltd..
- Kahneman, Daniel & Tversky, Amos, 1979. "Prospect Theory: An Analysis of Decision under Risk," Econometrica, Econometric Society, vol. 47(2), pages 263-291, March.
- Amos Tversky & Daniel Kahneman, 1979. "Prospect Theory: An Analysis of Decision under Risk," Levine's Working Paper Archive 7656, David K. Levine.
- Rabin, Matthew, 2000. "Risk Aversion and Expected-Utility Theory: A Calibration Theorem," Department of Economics, Working Paper Series qt731230f8, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- Botond Kőszegi & Matthew Rabin, 2006.
"A Model of Reference-Dependent Preferences,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 121(4), pages 1133-1165.
- Koszegi, Botond & Rabin, Matthew, 2004. "A Model of Reference-Dependent Preferences," Department of Economics, Working Paper Series qt0w82b6nm, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- Botond Koszegi & Matthew Rabin, 2005. "A Model of Reference-Dependent Preferences," Levine's Bibliography 784828000000000341, UCLA Department of Economics.
- Botond Koszegi & Matthew Rabin, 2004. "A Model of Reference-Dependent Preferences," Method and Hist of Econ Thought 0407001, University Library of Munich, Germany.
- Tversky, Amos & Kahneman, Daniel, 1992. "Advances in Prospect Theory: Cumulative Representation of Uncertainty," Journal of Risk and Uncertainty, Springer, vol. 5(4), pages 297-323, October.
- Botond Koszegi & Matthew Rabin, 2007.
"Reference-Dependent Risk Attitudes,"
American Economic Review, American Economic Association, vol. 97(4), pages 1047-1073, September.
- Botond Koszegi & Matthew Rabin, 2006. "Reference-Dependent Risk Attitudes," Levine's Bibliography 122247000000001267, UCLA Department of Economics.
- David E. Bell, 1985. "Reply---Putting a Premium on Regret," Management Science, INFORMS, vol. 31(1), pages 117-122, January.
- Botond Kőszegi & Paul Heidhues, 2008. "Competition and Price Variation When Consumers Are Loss Averse," American Economic Review, American Economic Association, vol. 98(4), pages 1245-1268, September.
- Amos Tversky & Daniel Kahneman, 1991. "Loss Aversion in Riskless Choice: A Reference-Dependent Model," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 106(4), pages 1039-1061.
- Loomes, Graham & Sugden, Robert, 1982. "Regret Theory: An Alternative Theory of Rational Choice under Uncertainty," Economic Journal, Royal Economic Society, vol. 92(368), pages 805-824, December.
- Van den Poel, Dirk & Leunis, Joseph, 1999. "Consumer Acceptance of the Internet as a Channel of Distribution," Journal of Business Research, Elsevier, vol. 45(3), pages 249-256, July.
- Jayson L. Lusk & Ted C. Schroeder, 2004.
"Are Choice Experiments Incentive Compatible? A Test with Quality Differentiated Beef Steaks,"
American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 86(2), pages 467-482.
- Jayson Lusk & Ted Schroeder, 2004. "Are choice experiments incentive compatible? A test with quality differentiated beef steaks," Artefactual Field Experiments 00096, The Field Experiments Website.
- Hahn, Sunku, 2005. "Allowing a pre-purchase product trial in duopoly," Economics Letters, Elsevier, vol. 87(2), pages 175-179, May.
- Samuel Bowles & David M. Gordon & Thomas E. Weisskopf, 1985. "Reply," Challenge, Taylor & Francis Journals, vol. 28(2), pages 57-59, May.
- K. J. Arrow, 1971.
"The Economic Implications of Learning by Doing,"
Palgrave Macmillan Books, in: F. H. Hahn (ed.), Readings in the Theory of Growth, chapter 11, pages 131-149,
Palgrave Macmillan.
- Kenneth J. Arrow, 1962. "The Economic Implications of Learning by Doing," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 29(3), pages 155-173.
- Jonathan Shalev, 2000.
"Loss aversion equilibrium,"
International Journal of Game Theory, Springer;Game Theory Society, vol. 29(2), pages 269-287.
- SHALEV, Jonathan, 1997. "Loss aversion equilibrium," LIDAM Discussion Papers CORE 1997023, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Jonathan Shalev, 1997. "Loss Aversion Equilibrium," Game Theory and Information 9703001, University Library of Munich, Germany, revised 19 Jul 1997.
- SHALEV, Jonathan, 2000. "Loss aversion equilibrium," LIDAM Reprints CORE 1456, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Matthew Rabin, 2000.
"Risk Aversion and Expected-Utility Theory: A Calibration Theorem,"
Econometrica, Econometric Society, vol. 68(5), pages 1281-1292, September.
- Matthew Rabin., 2000. "Risk Aversion and Expected-Utility Theory: A Calibration Theorem," Economics Working Papers E00-279, University of California at Berkeley.
- Matthew Rabin, 2001. "Risk Aversion and Expected Utility Theory: A Calibration Theorem," Levine's Working Paper Archive 7667, David K. Levine.
- Matthew Rabin, 2001. "Risk Aversion and Expected-Utility Theory: A Calibration Theorem," Method and Hist of Econ Thought 0012001, University Library of Munich, Germany.
- Rabin, Matthew, 2000. "Risk Aversion and Expected-Utility Theory: A Calibration Theorem," Department of Economics, Working Paper Series qt731230f8, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- Louviere,Jordan J. & Hensher,David A. & Swait,Joffre D. With contributions by-Name:Adamowicz,Wiktor, 2000. "Stated Choice Methods," Cambridge Books, Cambridge University Press, number 9780521788304, Enero-Abr.
- Tao Chen & Ajay Kalra & Baohong Sun, 2009. "Why Do Consumers Buy Extended Service Contracts?," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 36(4), pages 611-623, December.
- Jeffrey D. Shulman & Anne T. Coughlan & R. Canan Savaskan, 2009. "Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns," Manufacturing & Service Operations Management, INFORMS, vol. 11(4), pages 577-594, December.
- Nerlove, Marc, 1995. "Hedonic price functions and the measurement of preferences: The case of Swedish wine consumers," European Economic Review, Elsevier, vol. 39(9), pages 1697-1716, December.
- Robert J. Meyer & Arvind Sathi, 1985. "A Multiattribute Model of Consumer Choice During Product Learning," Marketing Science, INFORMS, vol. 4(1), pages 41-61.
- repec:cup:judgdm:v:8:y:2013:i:3:p:214-235 is not listed on IDEAS
- David R. Just & Hikaru Hanawa Peterson, 2010. "Is Expected Utility Theory Applicable? A Revealed Preference Test," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 92(1), pages 16-27.
- Camerer, Colin F, 1989. "An Experimental Test of Several Generalized Utility Theories," Journal of Risk and Uncertainty, Springer, vol. 2(1), pages 61-104, April.
- John H. Roberts & Glen L. Urban, 1988. "Modeling Multiattribute Utility, Risk, and Belief Dynamics for New Consumer Durable Brand Choice," Management Science, INFORMS, vol. 34(2), pages 167-185, February.
- Thaler, Richard, 1980. "Toward a positive theory of consumer choice," Journal of Economic Behavior & Organization, Elsevier, vol. 1(1), pages 39-60, March.
- Steven A. Matthews & Nicola Persico, 2005. "Information Acquisition and the Excess Refund Puzzle," PIER Working Paper Archive 05-015, Penn Institute for Economic Research, Department of Economics, University of Pennsylvania.
- Nicholas C. Barberis, 2013. "Thirty Years of Prospect Theory in Economics: A Review and Assessment," Journal of Economic Perspectives, American Economic Association, vol. 27(1), pages 173-196, Winter.
- Eyal Ert & Ido Erev, 2013. "On the descriptive value of loss aversion in decisions under risk: Six clarifications," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 8(3), pages 214-235, May.
- Eric T. Anderson & Karsten Hansen & Duncan Simester, 2009. "The Option Value of Returns: Theory and Empirical Evidence," Marketing Science, INFORMS, vol. 28(3), pages 405-423, 05-06.
- Nizovtsev, Dmitri & Novshek, William, 2004. "Money-back guarantees and market experimentation," International Journal of Industrial Organization, Elsevier, vol. 22(7), pages 983-996, September.
- Botond Koszegi & Matthew Rabin, 2009. "Reference-Dependent Consumption Plans," American Economic Review, American Economic Association, vol. 99(3), pages 909-936, June.
- Graham Loomes & Robert Sugden, 1986. "Disappointment and Dynamic Consistency in Choice under Uncertainty," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 53(2), pages 271-282.
- H. Peyton Young, 2009. "Innovation Diffusion in Heterogeneous Populations: Contagion, Social Influence, and Social Learning," American Economic Review, American Economic Association, vol. 99(5), pages 1899-1924, December.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Yan Liu & Dan Zhang, 2024. "Intraconsumer Price Discrimination with Credit Refund Policies," Management Science, INFORMS, vol. 70(10), pages 6835-6851, October.
- Amir Heiman & Joel Ferguson & David Zilberman, 2020. "Marketing and Technology Adoption and Diffusion," Applied Economic Perspectives and Policy, John Wiley & Sons, vol. 42(1), pages 21-30, March.
- Coville, Aidan & Graff Zivin, Joshua & Reichert, Arndt & Reitmann, Ann-Kristin, 2025.
"Quality signaling and demand for renewable energy technology: Evidence from a randomized field experiment,"
Journal of Development Economics, Elsevier, vol. 176(C).
- Aidan Coville & Joshua S. Graff Zivin & Arndt Reichert & Ann-Kristin Reitmann, 2024. "Quality Signaling and Demand for Renewable Energy Technology: Evidence from a Randomized Field Experiment," NBER Working Papers 32397, National Bureau of Economic Research, Inc.
- Aidan Coville & Joshua Graff Zivin & Arndt Reichert & Ann-Kristin Reitmann, 2025. "Quality signaling and demand for renewable energy technology: Evidence from a randomized field experiment," Post-Print hal-05057994, HAL.
- Wardley, Marcus & Alberhasky, Max, 2021. "Framing zero: Why losing nothing is better than gaining nothing," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 90(C).
- Liang Lu & Thomas Reardon, 2018.
"An Economic Model of the Evolution of Food Retail and Supply Chains from Traditional Shops to Supermarkets to E-Commerce,"
American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 100(5), pages 1320-1335.
- Lu, Liang & Reardon, Thomas, 2017. "An Economic Model of the Evolution of Food Retail and Supply Chains from Traditional Shops to Supermarkets to e-Commerce," 2018 Allied Social Sciences Association (ASSA) Annual Meeting, January 5-7, 2018, Philadelphia, Pennsylvania 266301, Agricultural and Applied Economics Association.
- Michael D. Clemes & Kathryn Bicknell & Xuedong Li & Nicole Long, 2021. "Clicks or Bricks? Online Shopping Adoption in Australia," Business and Economic Research, Macrothink Institute, vol. 11(4), pages 78-103, December.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Aurélien Baillon & Han Bleichrodt & Vitalie Spinu, 2020.
"Searching for the Reference Point,"
Management Science, INFORMS, vol. 66(1), pages 93-112, January.
- Aurélien Baillon & Han Bleichrodt & Vitalie Spinu, 2020. "Searching for the reference point," Post-Print hal-04325608, HAL.
- Piccolo, Salvatore & Pignataro, Aldo, 2018. "Consumer loss aversion, product experimentation and tacit collusion," International Journal of Industrial Organization, Elsevier, vol. 56(C), pages 49-77.
- Ulrich Schmidt & Horst Zank, 2012.
"A genuine foundation for prospect theory,"
Journal of Risk and Uncertainty, Springer, vol. 45(2), pages 97-113, October.
- Ulrich Schmidt & Horst Zank, 2011. "A Genuine Foundation for Prospect Theory," Economics Discussion Paper Series 1114, Economics, The University of Manchester.
- Sautua, Santiago I., 2017. "Does uncertainty cause inertia in decision making? An experimental study of the role of regret aversion and indecisiveness," Journal of Economic Behavior & Organization, Elsevier, vol. 136(C), pages 1-14.
- Enrico G. De Giorgi & Thierry Post, 2011.
"Loss Aversion with a State-Dependent Reference Point,"
Management Science, INFORMS, vol. 57(6), pages 1094-1110, June.
- Enrico G. De Giorgi & Thierry Post, 2010. "Loss aversion with a state-dependent reference point," University of St. Gallen Department of Economics working paper series 2010 2010-23, Department of Economics, University of St. Gallen.
- Pedro Bordalo & Nicola Gennaioli & Andrei Shleifer, 2013.
"Salience and Consumer Choice,"
Journal of Political Economy, University of Chicago Press, vol. 121(5), pages 803-843.
- Pedro Bordalo & Nicola Gennaioli & Andrei Shleifer, "undated". "Salience and Consumer Choice," Working Paper 62321, Harvard University OpenScholar.
- Pedro Bordalo & Nicola Gennaioli & Andrei Shleifer, 2012. "Salience and Consumer Choice," NBER Working Papers 17947, National Bureau of Economic Research, Inc.
- Bordalo, Pedro & Gennaioli, Nicola & Shleifer, Andrei, 2013. "Salience and Consumer Choice," Scholarly Articles 27814563, Harvard University Department of Economics.
- Pedro Bordado & Nicola Gennaioli & Andrei Shleifer, 2015. "Salience and Consumer Choice," Working Papers 501, Barcelona School of Economics.
- Pedro Bordalo & Nicola Gennaioli & Andrei Shleifer, 2012. "Salience and Consumer Choice," Working Papers 463, IGIER (Innocenzo Gasparini Institute for Economic Research), Bocconi University.
- Pedro Bordalo & Nicola Gennaioli & Andrei Shleifer, 2010. "Salience and consumer choice," Economics Working Papers 1252, Department of Economics and Business, Universitat Pompeu Fabra, revised May 2012.
- Johannes Abeler & Armin Falk & Lorenz Goette & David Huffman, 2011.
"Reference Points and Effort Provision,"
American Economic Review, American Economic Association, vol. 101(2), pages 470-492, April.
- Falk, Armin & Goette, Lorenz & Huffman, David & Abeler, Johannes, 2009. "Reference Points and Effort Provision," CEPR Discussion Papers 7221, C.E.P.R. Discussion Papers.
- Abeler, Johannes & Falk, Armin & Götte, Lorenz & Huffman, David, 2011. "Reference Points and Effort Provision," Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems 358, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
- Abeler, Johannes & Falk, Armin & Götte, Lorenz & Huffman, David B., 2009. "Reference Points and Effort Provision," IZA Discussion Papers 3939, Institute of Labor Economics (IZA).
- Johannes Abeler & Armin Falk & Lorenz Götte & David Huffman, 2009. "Reference Points and Effort Provision," CESifo Working Paper Series 2585, CESifo.
- Johannes Abeler & Armin Falk & Lorenz Goette & David Huffman, 2009. "Reference Points and Effort Provision," Discussion Papers 2009-02, The Centre for Decision Research and Experimental Economics, School of Economics, University of Nottingham.
- Jong-Hee Hahn & Jinwoo Kim & Sang-Hyun Kim & Jihong Lee, 2018.
"Price discrimination with loss averse consumers,"
Economic Theory, Springer;Society for the Advancement of Economic Theory (SAET), vol. 65(3), pages 681-728, May.
- Jong-Hee Hahn & Jinwoo Kim & Sang-Hyun Kim & Jihong Lee, 2016. "Price Discrimination with Loss Averse Consumers," Working papers 2016rwp-97, Yonsei University, Yonsei Economics Research Institute.
- Wenhui Zhou & Dongmei Wang & Weixiang Huang & Pengfei Guo, 2021. "To Pool or Not to Pool? The Effect of Loss Aversion on Queue Configurations," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4258-4272, November.
- Zhihua Li & Songfa Zhong, 2023.
"Reference Dependence in Intertemporal Preference,"
Management Science, INFORMS, vol. 69(1), pages 475-490, January.
- Zhihua Li & Songfa Zhong, 2020. "Reference Dependence in Intertemporal Preference," Discussion Papers 20-01, Department of Economics, University of Birmingham.
- Mark Schneider & Robert Day, 2018. "Target-Adjusted Utility Functions and Expected-Utility Paradoxes," Management Science, INFORMS, vol. 64(1), pages 271-287, January.
- Olapeju Comfort Ogunmokun & Oluwasoye P. Mafimisebi & Demola Obembe, 2023. "Prospect theory and bank credit risk decision-making behaviour: a systematic literature review and future research agenda," SN Business & Economics, Springer, vol. 3(4), pages 1-25, April.
- Koszegi, Botond & Rabin, Matthew, 2004. "A Model of Reference-Dependent Preferences," Department of Economics, Working Paper Series qt0w82b6nm, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- Carpentier, A. & Reboud, X., 2018. "Why farmers consider pesticides the ultimate in crop protection: economic and behavioral insights," 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia 277528, International Association of Agricultural Economists.
- González-Jiménez, Víctor, 2024. "Incentive design for reference-dependent preferences," Journal of Economic Behavior & Organization, Elsevier, vol. 221(C), pages 493-518.
- Alessandra Cillo & Marco Bonetti & Giovanni Burro & Clelia Di Serio & Roberta De Filippis & Riccardo Maria Martoni, 2019. "Neurocognitive assessment in obsessive compulsive disorder patients: Adherence to behavioral decision models," PLOS ONE, Public Library of Science, vol. 14(2), pages 1-16, February.
- Daniel Gottlieb & Olivia S. Mitchell, 2020.
"Narrow Framing and Long‐Term Care Insurance,"
Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 87(4), pages 861-893, December.
- Daniel Gottlieb & Olivia S. Mitchell, 2015. "Narrow Framing and Long-Term Care Insurance," NBER Working Papers 21048, National Bureau of Economic Research, Inc.
- Daniel Gottlieb & Olivia S. Mitchell, 2015. "Narrow Framing and Long-Term Care Insurance," Working Papers wp321, University of Michigan, Michigan Retirement Research Center.
- Jiakun Zheng & Ling Zhou, 2025. "Too risky to hedge: An experiment on narrow bracketing," Post-Print hal-05063379, HAL.
- Marchegiani, Lucia & Reggiani, Tommaso & Rizzolli, Matteo, 2016.
"Loss averse agents and lenient supervisors in performance appraisal,"
Journal of Economic Behavior & Organization, Elsevier, vol. 131(PA), pages 183-197.
- Lucia Marchegiani & Tommaso Reggiani & Matteo Rizzolli, 2016. "Loss Averse Agents and Lenient Supervisors in Performance Appraisal," CERBE Working Papers wpC11, CERBE Center for Relationship Banking and Economics.
- Alex Markle & George Wu & Rebecca White & Aaron Sackett, 2018. "Goals as reference points in marathon running: A novel test of reference dependence," Journal of Risk and Uncertainty, Springer, vol. 56(1), pages 19-50, February.
More about this item
Keywords
Risk; Prospect-theory; Information; Money-back guarantees; Disappointment; Loss-aversion;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:soceco:v:54:y:2015:i:c:p:105-117. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/inca/620175 .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.