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Consumers and trust

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  • Hobbs, Jill E.
  • Goddard, Ellen

Abstract

This article introduces the special section on consumers and trust. It discusses how the concept of trust has been treated in the literature and identifies concepts of institutional trust and generalized trust that permeate much of the trust literature. An introduction to the five papers in the special section is provided and common themes across the papers are identified. The papers in the special section provide new empirical insights into the drivers and outcomes of consumer trust in food, with applications to environmental attributes, nanotechnology and functional food, as well as a focus on the relationship between firm-level initiatives (cause-related marketing, branding) and consumer trust. A common policy theme throughout the papers, across different study contexts and in different countries, is that institutional trust remains important and is a shared responsibility across public and private sector actors.

Suggested Citation

  • Hobbs, Jill E. & Goddard, Ellen, 2015. "Consumers and trust," Food Policy, Elsevier, vol. 52(C), pages 71-74.
    • Handle: RePEc:eee:jfpoli:v:52:y:2015:i:c:p:71-74
    DOI: 10.1016/j.foodpol.2014.10.017
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    References listed on IDEAS

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    1. Javier Olivera, 2013. "On changes in general trust in Europe," Working Papers 201301, Geary Institute, University College Dublin.
    2. Roosen, J. & Bieberstein, A. & Blanchemanche, S. & Goddard, E. & Marette, S. & Vandermoere, F., 2015. "Trust and willingness to pay for nanotechnology food," Food Policy, Elsevier, vol. 52(C), pages 75-83.
    3. Wouter Poortinga & Nick F. Pidgeon, 2003. "Exploring the Dimensionality of Trust in Risk Regulation," Risk Analysis, John Wiley & Sons, vol. 23(5), pages 961-972, October.
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    5. Lassoued, R. & Hobbs, J.E., 2015. "Consumer confidence in credence attributes: The role of brand trust," Food Policy, Elsevier, vol. 52(C), pages 99-107.
    6. Grebitus, Carola & Steiner, Bodo & Veeman, Michele, 2015. "The roles of human values and generalized trust on stated preferences when food is labeled with environmental footprints: Insights from Germany," Food Policy, Elsevier, vol. 52(C), pages 84-91.
    7. Ding, Yulian & Veeman, Michele M. & Adamowicz, Wiktor L., 2015. "Functional food choices: Impacts of trust and health control beliefs on Canadian consumers’ choices of canola oil," Food Policy, Elsevier, vol. 52(C), pages 92-98.
    8. Janssen, Meike & Hamm, Ulrich, 2014. "Governmental and private certification labels for organic food: Consumer attitudes and preferences in Germany," Food Policy, Elsevier, vol. 49(P2), pages 437-448.
    9. Hartmann, Monika & Klink, Jeanette & Simons, Johannes, 2015. "Cause related marketing in the German retail sector: Exploring the role of consumers’ trust," Food Policy, Elsevier, vol. 52(C), pages 108-114.
    10. Lombart, Cindy & Louis, Didier, 2014. "A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 630-642.
    11. Judith Petts, 2008. "Public engagement to build trust: false hopes?," Journal of Risk Research, Taylor & Francis Journals, vol. 11(6), pages 821-835, September.
    12. Olivera, J., 2013. "GINI DP 80: On changes in general trust in Europe," GINI Discussion Papers 80, AIAS, Amsterdam Institute for Advanced Labour Studies.
    13. Lang, John T., 2013. "Elements of public trust in the American food system: Experts, organizations, and genetically modified food," Food Policy, Elsevier, vol. 41(C), pages 145-154.
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    Cited by:

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    2. Samia Ayyub & Xuhui Wang & Muhammad Asif & Rana Muhammad Ayyub, 2018. "Antecedents of Trust in Organic Foods: The Mediating Role of Food Related Personality Traits," Sustainability, MDPI, vol. 10(10), pages 1-17, October.
    3. Ladwein, Richard & Sánchez Romero, Andrea Milena, 2021. "The role of trust in the relationship between consumers, producers and retailers of organic food: A sector-based approach," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
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    5. De Devitiis, Biagia & Viscecchia, Rosaria & Carfora, Valentina & Cavallo, Carla & Cicia, Gianna & Del Giudice, Teresa & Menna, Concetta & Nardone, Gianluca & Secca, Antonio, 2021. "Parents’ trust in food safety and healthiness of children’s diets: A TPB model explaining the role of retailers and government," Economia agro-alimentare / Food Economy, Italian Society of Agri-food Economics/Società Italiana di Economia Agro-Alimentare (SIEA), vol. 23(2), July.
    6. Dimitris Skalkos & Ioanna S. Kosma & Areti Vasiliou & Raquel P. F. Guine, 2021. "Consumers’ Trust in Greek Traditional Foods in the Post COVID-19 Era," Sustainability, MDPI, vol. 13(17), pages 1-20, September.
    7. Ricci, Elena Claire & Banterle, Alessandro, 2020. "Do major climate change-related public events have an impact on consumer choices?," Renewable and Sustainable Energy Reviews, Elsevier, vol. 126(C).
    8. Samia Ayyub & Muhammad Asif & Muhammad Asim Nawaz, 2021. "Drivers of Organic Food Purchase Intention in a Developing Country: The Mediating Role of Trust," SAGE Open, , vol. 11(3), pages 21582440211, September.
    9. Chaohua Huang & Rui Guo, 2021. "The effect of a green brand story on perceived brand authenticity and brand trust: the role of narrative rhetoric," Journal of Brand Management, Palgrave Macmillan, vol. 28(1), pages 60-76, January.
    10. Bi-Kun Tsai & Ku-Yuan Lee & Chi-Ming Hsieh & Pimpinan Somsong, 2019. "Determinants of Actual Purchase Behavior in Farmers’ Markets," Sustainability, MDPI, vol. 11(19), pages 1-14, October.
    11. Del Giudice, Teresa & Cavallo, Carla & Vecchio, Riccardo, 2018. "Credence Attributes, Consumers Trust and Sensory Expectations in Modern Food Market: Is there a Need to Redefine their Role?," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 9(4), August.
    12. Erdem, Seda, 2018. "Who do UK consumers trust for information about nanotechnology?," Food Policy, Elsevier, vol. 77(C), pages 133-142.
    13. Macready, Anna L. & Hieke, Sophie & Klimczuk-Kochańska, Magdalena & Szumiał, Szymon & Vranken, Liesbet & Grunert, Klaus G., 2020. "Consumer trust in the food value chain and its impact on consumer confidence: A model for assessing consumer trust and evidence from a 5-country study in Europe," Food Policy, Elsevier, vol. 92(C).
    14. Ricci, Elena Claire & Banterle, Alessandro & Stranieri, Stefanella, 2018. "Trust to Go Green: An Exploration of Consumer Intentions for Eco-friendly Convenience Food," Ecological Economics, Elsevier, vol. 148(C), pages 54-65.
    15. Tonkin, Emma & Meyer, Samantha B. & Coveney, John & Webb, Trevor & Wilson, Annabelle M., 2016. "The process of making trust related judgements through interaction with food labelling," Food Policy, Elsevier, vol. 63(C), pages 1-11.

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