IDEAS home Printed from https://ideas.repec.org/a/bla/jomstd/v58y2021i3p749-781.html

Legitimacy Revisited: Disentangling Propriety, Validity, and Consensus

Author

Listed:
  • Patrick Haack
  • Oliver Schilke
  • Lynne Zucker

Abstract

Recent research has conceptualized legitimacy as a multi‐level phenomenon comprising propriety and validity. Propriety refers to an individual evaluator’s belief that a legitimacy object is appropriate for its social context, whereas validity denotes an institutionalized, collective‐level perception of appropriateness. In this article, we refine this multi‐level understanding of legitimacy by adding a third, meso‐level construct of ‘consensus’, which we define as the agreement between evaluators’ propriety beliefs. Importantly, validity and consensus are distinct and can be incongruent, given that an institutionalized perception can hide underlying disagreement. Disentangling validity from consensus is a crucial extension of the multi‐level theory of legitimacy, because it enables an improved understanding of the legitimacy processes that precede sudden and unanticipated institutional change. In particular, while previous works considered revised propriety beliefs as the starting point for institutional change, our account emphasizes that the disclosure of the actual (vs. merely assumed) belief distribution within a social context may instigate institutional change. To study the interplay of propriety, validity, and consensus empirically, we propose a set of experimental designs specifically geared towards improving knowledge of the role of legitimacy and its components in institutional change.

Suggested Citation

  • Patrick Haack & Oliver Schilke & Lynne Zucker, 2021. "Legitimacy Revisited: Disentangling Propriety, Validity, and Consensus," Journal of Management Studies, Wiley Blackwell, vol. 58(3), pages 749-781, May.
  • Handle: RePEc:bla:jomstd:v:58:y:2021:i:3:p:749-781
    DOI: 10.1111/joms.12615
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/joms.12615
    Download Restriction: no

    File URL: https://libkey.io/10.1111/joms.12615?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Cynthia E. Devers & Todd Dewett & Yuri Mishina & Carrie A. Belsito, 2009. "A General Theory of Organizational Stigma," Organization Science, INFORMS, vol. 20(1), pages 154-171, February.
    2. Andreas Georg Scherer & Guido Palazzo & David Seidl, 2013. "Managing Legitimacy in Complex and Heterogeneous Environments: Sustainable Development in a Globalized World," Journal of Management Studies, Wiley Blackwell, vol. 50(2), pages 259-284, March.
    3. David H. Zhu & James D. Westphal, 2011. "Misperceiving the Beliefs of Others: How Pluralistic Ignorance Contributes to the Persistence of Positive Security Analyst Reactions to the Adoption of Stock Repurchase Plans," Organization Science, INFORMS, vol. 22(4), pages 869-886, August.
    4. Gerardo Patriotta & Jean‐Pascal Gond & Friederike Schultz, 2011. "Maintaining Legitimacy: Controversies, Orders of Worth, and Public Justifications," Journal of Management Studies, Wiley Blackwell, vol. 48(8), pages 1804-1836, December.
    5. Philippe Jacquart & John Antonakis, 2015. "When does charisma matter for top-level leaders? Effect of attributional ambiguity," Post-Print hal-02313174, HAL.
    6. Patrick Haack & Michael D. Pfarrer & Andreas Georg Scherer, 2014. "Legitimacy-as-Feeling: How Affect Leads to Vertical Legitimacy Spillovers in Transnational Governance," Journal of Management Studies, Wiley Blackwell, vol. 51(4), pages 634-666, June.
    7. Philippe Jacquart & John Antonakis, 2015. "When does charisma matter for top-level leaders? Effect of attributional ambiguity," Post-Print hal-02276710, HAL.
    8. Clemente, Marco & Roulet, Thomas, 2015. "Public Opinion as a Source of Deinstitutionalization: A 'Spiral of Silence' Approach," MPRA Paper 60130, University Library of Munich, Germany.
    9. Eero Vaara, 2014. "Struggles over legitimacy in the Eurozone crisis : Discursive legitimation strategies and their ideological underpinnings," Post-Print hal-02313233, HAL.
    10. Itziar Castelló & Michael Etter & Finn Årup Nielsen, 2016. "Strategies of Legitimacy Through Social Media: The Networked Strategy," Journal of Management Studies, Wiley Blackwell, vol. 53(3), pages 402-432, May.
    11. David Finch & David Deephouse & Paul Varella, 2015. "Examining an Individual’s Legitimacy Judgment Using the Value–Attitude System: The Role of Environmental and Economic Values and Source Credibility," Journal of Business Ethics, Springer, vol. 127(2), pages 265-281, March.
    12. Allcott, Hunt, 2011. "Social norms and energy conservation," Journal of Public Economics, Elsevier, vol. 95(9-10), pages 1082-1095, October.
    13. Rodrigo Canales, 2016. "From Ideals to Institutions: Institutional Entrepreneurship and the Growth of Mexican Small Business Finance," Organization Science, INFORMS, vol. 27(6), pages 1548-1573, December.
    14. Paul M. Hirsch & Daniel Z. Levin, 1999. "Umbrella Advocates Versus Validity Police: A Life-Cycle Model," Organization Science, INFORMS, vol. 10(2), pages 199-212, April.
    15. Charles Efferson & Sonja Vogt & Ernst Fehr, 2020. "The promise and the peril of using social influence to reverse harmful traditions," Nature Human Behaviour, Nature, vol. 4(1), pages 55-68, January.
    16. Jasinenko, Anna & Christandl, Fabian & Meynhardt, Timo, 2020. "Justified by ideology: Why conservatives care less about corporate social irresponsibility," Journal of Business Research, Elsevier, vol. 114(C), pages 290-303.
    17. Allcott, Hunt, 2011. "Social norms and energy conservation," Journal of Public Economics, Elsevier, vol. 95(9), pages 1082-1095.
    18. Baccaro, Lucio & Bächtiger, André & Deville, Marion, 2016. "Small Differences that Matter: The Impact of Discussion Modalities on Deliberative Outcomes," British Journal of Political Science, Cambridge University Press, vol. 46(3), pages 551-566, July.
    19. Hallsworth, Michael & List, John A. & Metcalfe, Robert D. & Vlaev, Ivo, 2017. "The behavioralist as tax collector: Using natural field experiments to enhance tax compliance," Journal of Public Economics, Elsevier, vol. 148(C), pages 14-31.
    20. Peter Foreman & David A. Whetten, 2002. "Members' Identification with Multiple-Identity Organizations," Organization Science, INFORMS, vol. 13(6), pages 618-635, December.
    21. Esser, James K., 1998. "Alive and Well after 25 Years: A Review of Groupthink Research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 73(2-3), pages 116-141, February.
    22. Oliver Schilke & Sheen S. Levine & Olenka Kacperczyk & Lynne G. Zucker, 2019. "Call for Papers-Special Issue on Experiments in Organizational Theory," Organization Science, INFORMS, vol. 30(1), pages 232-234, February.
    23. Ashlee Humphreys & Kathryn A. Latour, 2013. "Framing the Game: Assessing the Impact of Cultural Representations on Consumer Perceptions of Legitimacy," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 40(4), pages 773-795.
    24. Anna Lamin & Srilata Zaheer, 2012. "Wall Street vs. Main Street: Firm Strategies for Defending Legitimacy and Their Impact on Different Stakeholders," Organization Science, INFORMS, vol. 23(1), pages 47-66, February.
    25. Cliff Bowman & Véronique Ambrosini, 1997. "Perceptions of Strategic Priorities, Consensus and Firm Performance," Journal of Management Studies, Wiley Blackwell, vol. 34(2), pages 241-258, March.
    26. Bryant Ashley Hudson & Gerardo A. Okhuysen, 2009. "Not with a Ten-Foot Pole: Core Stigma, Stigma Transfer, and Improbable Persistence of Men's Bathhouses," Organization Science, INFORMS, vol. 20(1), pages 134-153, February.
    27. Patrick Haack & Jost Sieweke, 2018. "The Legitimacy of Inequality: Integrating the Perspectives of System Justification and Social Judgment," Journal of Management Studies, Wiley Blackwell, vol. 55(3), pages 486-516, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zuhui Xu & Yi Tang & Zhiyang Liu, 2023. "Buddhist Entrepreneurs, Managerial Attention Allocation, and New Ventures' Access to External Resources," Journal of Management Studies, Wiley Blackwell, vol. 60(2), pages 454-494, March.
    2. Bunduchi, Raluca & Sitar-Tăut, Dan-Andrei & Mican, Daniel, 2025. "A legitimacy-based explanation for user acceptance of controversial technologies: The case of Generative AI," Technological Forecasting and Social Change, Elsevier, vol. 215(C).
    3. Benjamin Huybrechts & Helen Haugh & Bob Doherty, 2023. "Mission Accomplished? Balancing Market Growth and Moral Legitimation in the Fair Trade Moral Market," Post-Print hal-04133008, HAL.
    4. Fornstedt, Helena & Lennerfors, Thomas Taro & Andersson, Johnn & Plummer, Paul, 2025. "How configurations of legitimacy shape directionality in technological innovation systems: The case of plant-based meat alternatives in Sweden," Technological Forecasting and Social Change, Elsevier, vol. 220(C).
    5. Sonia S. Siraz & Björn Claes & Julio O. De Castro & Eero Vaara, 2023. "Theorizing the Grey Area between Legitimacy and Illegitimacy," Journal of Management Studies, Wiley Blackwell, vol. 60(4), pages 924-962, June.
    6. Shanshan Liu & Yugang Li & Gengxi Xu, 2025. "Growth Aspiration Surplus, Managerial Autonomy, and Corporate Innovation Investment," SAGE Open, , vol. 15(4), pages 21582440251, November.
    7. Ellis, S. James & Khanagha, Saeed & Aalbers, Rick & Tuertscher, Philipp, 2025. "Middle managers at the crossroads: Navigating legitimacy tensions in pursuit of radical innovation in nascent ecosystems," Research Policy, Elsevier, vol. 54(8).
    8. Kamran Bagherimajd & Kosar Khajedad, 2025. "Modeling Sustainable Drivers of Competitive Advantage Through Knowledge-Oriented Leadership with Mediation of Knowledge Management Capabilities in the Higher Education System," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(2), pages 7634-7664, June.
    9. Andrew DA Smith & Kevin D Tennent, 2025. "The employee representation plan movement in the United States 1913–1935: The attempted legitimation of novel organizational forms," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 46(4), pages 1135-1163, November.
    10. Toschi, Laura & Torrisi, Salvatore & Fronzetti Colladon, Andrea, 2025. "The role of media memorability in facilitating startups’ access to venture capital funding," Journal of Business Research, Elsevier, vol. 200(C).
    11. Benjamin Huybrechts & Helen M. Haugh & Bob Doherty, 2024. "Mission Accomplished? Balancing Market Growth and Moral Legitimation in the Fair Trade Moral Market," Journal of Management Studies, Wiley Blackwell, vol. 61(4), pages 1393-1426, June.
    12. Nathan Betancourt & Inga J. Hoever & Filippo Carlo Wezel, 2025. "Atypicality and Accountability: Evidence from Five Experiments," Organization Science, INFORMS, vol. 36(2), pages 838-861, March.
    13. Díez-Martín, Francisco & Miotto, Giorgia & Cachón-Rodríguez, Gabriel, 2022. "Organizational legitimacy perception: Gender and uncertainty as bias for evaluation criteria," Journal of Business Research, Elsevier, vol. 139(C), pages 426-436.
    14. Ana Gonzalez & Christof Brandtner, 2024. "Green in their own way: Pragmatic and progressive means for cities to overcome institutional barriers to sustainability," Urban Studies, Urban Studies Journal Limited, vol. 61(13), pages 2513-2530, October.
    15. Yu-Min Wei & Hsin-Mei Lin, 2024. "Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution," Administrative Sciences, MDPI, vol. 14(4), pages 1-32, April.
    16. Thilo Pollmeier & Christian Fisch & Mirko Hirschmann, 2026. "From profit to purpose: a systematic literature review and future research directions on B Corp certification," Management Review Quarterly, Springer, vol. 76(1), pages 841-884, February.
    17. Schilke, Oliver & Reimann, Martin, 2025. "The transparency dilemma: How AI disclosure erodes trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 188(C).
    18. Tijs van den Broek & David J. Langley & Michel L. Ehrenhard & Aard Groen, 2023. "When Do Evaluators Publicly Express Their Legitimacy Judgments? An Inquiry into the Role of Peer Endorsement and Evaluative Mode," Organization Science, INFORMS, vol. 34(6), pages 2143-2162, November.
    19. Rachid Achbah & Marc Fréchet, 2024. "Fostering SME survival through insolvency proceedings: a legitimacy perspective on retrenchment, age, and firm-specific distress," Small Business Economics, Springer, vol. 63(4), pages 1585-1614, December.
    20. Dilek Zamantili Nayir & Brian George Nagy & Özgur Atilgan, 2025. "Effects of entrepreneurial experience and feedback acceptance on legitimacy attainment," Asian Business & Management, Palgrave Macmillan, vol. 24(4), pages 571-599, September.
    21. Sheen S. Levine & Oliver Schilke & Olenka Kacperczyk & Lynne G. Zucker, 2023. "Primer for Experimental Methods in Organization Theory," Organization Science, INFORMS, vol. 34(6), pages 1997-2025, November.
    22. Nafari, Javid & Honig, Benson & Siqueira, Ana Cristina O., 2024. "Promoting academic social intrapreneurship: Developing an international virtual incubator and fostering social impact," Technovation, Elsevier, vol. 133(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mattia Anesa & Andreas Paul Spee & Nicole Gillespie & Fabio James Petani, 2024. "Reassessing Moral Legitimacy in Times of Instability," Journal of Management Studies, Wiley Blackwell, vol. 61(3), pages 857-887, May.
    2. Sonia S. Siraz & Björn Claes & Julio O. De Castro & Eero Vaara, 2023. "Theorizing the Grey Area between Legitimacy and Illegitimacy," Journal of Management Studies, Wiley Blackwell, vol. 60(4), pages 924-962, June.
    3. Jianhong Zhang & David L. Deephouse & Désirée van Gorp & Haico Ebbers, 2022. "Individuals’ Perceptions of the Legitimacy of Emerging Market Multinationals: Ethical Foundations and Construct Validation," Journal of Business Ethics, Springer, vol. 176(4), pages 801-825, April.
    4. Andreas Georg Scherer & Andreas Rasche & Guido Palazzo & André Spicer, 2016. "Managing for Political Corporate Social Responsibility: New Challenges and Directions for PCSR 2.0," Journal of Management Studies, Wiley Blackwell, vol. 53(3), pages 273-298, May.
    5. Itziar Castelló & Michael Etter & Finn Årup Nielsen, 2016. "Strategies of Legitimacy Through Social Media: The Networked Strategy," Journal of Management Studies, Wiley Blackwell, vol. 53(3), pages 402-432, May.
    6. Verena Girschik, 2020. "Managing Legitimacy in Business‐Driven Social Change: The Role of Relational Work," Journal of Management Studies, Wiley Blackwell, vol. 57(4), pages 775-804, June.
    7. Diekert, Florian & Eymess, Tillmann, 2024. "Changing collective action: Nudges and team decisions," Games and Economic Behavior, Elsevier, vol. 147(C), pages 388-406.
    8. Peter Bergman, 2020. "Nudging Technology Use: Descriptive and Experimental Evidence from School Information Systems," Education Finance and Policy, MIT Press, vol. 15(4), pages 623-647, Fall.
    9. Migchelbrink, Koen & Raymaekers, Pieter, 2023. "Nudging people to pay their parking fines on time. Evidence from a cluster-randomized field experiment," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 105(C).
    10. Dewan, Yasir, 2019. "Corporate crime and punishment : The role of status and ideology," Other publications TiSEM 08d87b94-7449-4a1f-a3ae-0, Tilburg University, School of Economics and Management.
    11. Raineau, Yann & Giraud-Héraud, Éric & Lecocq, Sébastien, 2025. "Social comparison nudges: What actually happens when we are told what others do?," Ecological Economics, Elsevier, vol. 228(C).
    12. Philipp Doerrenberg & Andreas Peichl, 2022. "Tax Morale and the Role of Social Norms and Reciprocity - Evidence from a Randomized Survey Experiment," FinanzArchiv: Public Finance Analysis, Mohr Siebeck, Tübingen, vol. 78(1-2), pages 44-86.
    13. Linek, Maximilian & Traxler, Christian, 2021. "Framing and social information nudges at Wikipedia," Journal of Economic Behavior & Organization, Elsevier, vol. 188(C), pages 1269-1279.
    14. Johannes Brunzel, 2025. "Intermediary Perception of Narcissistic and Humble CEO Traits," Corporate Reputation Review, Palgrave Macmillan, vol. 28(3), pages 231-247, August.
    15. Gillitzer, Christian & Sinning, Mathias, 2020. "Nudging businesses to pay their taxes: Does timing matter?," Journal of Economic Behavior & Organization, Elsevier, vol. 169(C), pages 284-300.
    16. Rob Bauer & Inka Eberhardt & Paul Smeets, 2022. "A Fistful of Dollars: Financial Incentives, Peer Information, and Retirement Savings," The Review of Financial Studies, Society for Financial Studies, vol. 35(6), pages 2981-3020.
    17. Brülisauer, Marcel & Goette, Lorenz & Jiang, Zhengyi & Schmitz, Jan & Schubert, Renate, 2020. "Appliance-specific feedback and social comparisons: Evidence from a field experiment on energy conservation," Energy Policy, Elsevier, vol. 145(C).
    18. C. Yiwei Zhang & Jeffrey Hemmeter & Judd B. Kessler & Robert D. Metcalfe & Robert Weathers, 2023. "Nudging Timely Wage Reporting: Field Experimental Evidence from the U.S. Supplemental Security Income Program," Management Science, INFORMS, vol. 69(3), pages 1341-1353, March.
    19. Rasooly, Itzhak & Rozzi, Roberto, 2024. "Masks, cameras and social pressure," Journal of Economic Behavior & Organization, Elsevier, vol. 226(C).
    20. Alessandro Piazza & Fabrizio Perretti, 2015. "Categorical Stigma and Firm Disengagement: Nuclear Power Generation in the United States, 1970–2000," Organization Science, INFORMS, vol. 26(3), pages 724-742, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jomstd:v:58:y:2021:i:3:p:749-781. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0022-2380 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.