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The Market for Fake Reviews

Citations

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Cited by:

  1. Tommaso Bondi, 2025. "Alone, Together: A Model of Social (Mis)Learning from Consumer Reviews," Marketing Science, INFORMS, vol. 44(6), pages 1258-1277, November.
  2. Hui, Xiang & Klein, Tobias & Stahl, Konrad, 2022. "Learning from Online Ratings," CEPR Discussion Papers 17006, Centre for Economic Policy Research.
  3. Eric K. Clemons & Maximilian Schreieck & Ravi V. Waran, 2025. "Managing disinformation on social media platforms," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-15, December.
  4. Alexei Parahonyak & Nick Vikander, 2024. "Strategic Use of Product Delays to Shape Word-of-Mouth Communication," Economics Series Working Papers 1032, University of Oxford, Department of Economics.
  5. Dimoski, Jana & Vukčević Marković, Maša & Stojadinović, Irena & Milić, Ana & Ajduković, Dean, 2025. "Conceptualization of hope among adolescents and youth from refugee backgrounds in a transit context," Children and Youth Services Review, Elsevier, vol. 171(C).
  6. Tommaso Bondi & Michelangelo Rossi, 2026. "Online Reviews: Information Content, Drivers, and Platform Design," CESifo Working Paper Series 12427, CESifo.
  7. de Haan, Evert & Padigar, Manjunath & El Kihal, Siham & Kübler, Raoul & Wieringa, Jaap E., 2024. "Unstructured data research in business: Toward a structured approach," Journal of Business Research, Elsevier, vol. 177(C).
  8. Panagiotis (Panos) Adamopoulos, 2024. "The Spillover Effect of Fraudulent Reviews on Product Recommendations," Management Science, INFORMS, vol. 70(12), pages 8818-8832, December.
  9. Yingtong Chen & Fei Wu & Dayong Zhang & Qiang Ji, 2024. "Tourism in pandemic: the role of digital travel vouchers in China," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
  10. Luis Aguiar & Imke Reimers & Joel Waldfogel, 2024. "Platforms and the transformation of the content industries," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 317-326, March.
  11. Tommaso Bondi & Michelangelo Rossi & Ryan L. Stevens, 2025. "The Good, the Bad and the Picky: Consumer Heterogeneity and the Reversal of Product Ratings," Management Science, INFORMS, vol. 71(8), pages 7200-7222, August.
  12. Hangcheng Zhao & Ron Berman, 2025. "Algorithmic Collusion of Pricing and Advertising on E-commerce Platforms," Papers 2508.08325, arXiv.org, revised Oct 2025.
  13. Rock, Rufus & Strauss, Ilan & O'Reilly, Tim & Mazzucato, Mariana, 2024. "Behind the clicks: Can Amazon allocate user attention as it pleases?," Information Economics and Policy, Elsevier, vol. 69(C).
  14. Min Zhao & Shuyun Wang & Tongshui Xia, 2025. "The social welfare effect of e-commerce product reputation information asymmetry from the perspective of network externality," PLOS ONE, Public Library of Science, vol. 20(1), pages 1-20, January.
  15. Johnen, Johannes & Ng, Robin, 2023. "Harvesting Ratings," CEPR Discussion Papers 18021, C.E.P.R. Discussion Papers.
  16. Magalie Dubois & Jean-Marie Cardebat & Nikolaos Georgantzis, 2025. "External Evaluations under Quality Uncertainty: the Market for Wine Ratings," Post-Print hal-05029839, HAL.
  17. Christoph Carnehl & Maximilian Schaefer & André Stenzel & Kevin Ducbao Tran, 2022. "Value for Money and Selection: How Pricing Affects Airbnb Ratings," Bristol Economics Discussion Papers 22/771, School of Economics, University of Bristol, UK.
  18. Pham, Hien, 2025. "Disclosure and pricing with heterogeneous priors," International Journal of Industrial Organization, Elsevier, vol. 103(PB).
  19. Rachel E. Hochstein & Colleen M. Harmeling & Taylor Perko, 2025. "Toward a theory of consumer digital trust: Meta-analytic evidence of its role in the effectiveness of user-generated content," Journal of the Academy of Marketing Science, Springer, vol. 53(4), pages 1034-1054, July.
  20. Runcheng Xia & Xuefan Dong & Jiajun An & Handi Wang, 2025. "The impact of fake online reviews on customer satisfaction: an empirical study on JD.com," Electronic Commerce Research, Springer, vol. 25(6), pages 4689-4716, December.
  21. Luis Aguiar, 2024. "Bad Apples on Rotten Tomatoes: Critics, Crowds, and Gender Bias in Product Ratings," CESifo Working Paper Series 11422, CESifo.
  22. Valeria Cirillo & Donato Cutolo & Dario Guarascio & Martin Kenney & Jacopo Tramontano, 2025. "Leveraging Workforce Flexibility to Navigate Platform-Induced Uncertainty: A study of the Italian Restaurant and Hospitality Sectors," LEM Papers Series 2025/07, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
  23. Ronnie Das & Wasim Ahmed & Kshitij Sharma & Mariann Hardey & Yogesh Dwivedi & Ziqi Zhang & Chrysostomos Apostolidis & Raffaele Filieri, 2024. "Towards the development of an explainable e-commerce fake review index: An attribute analytics approach," Post-Print hal-04715613, HAL.
  24. Cohn, Alain & Stoop, Jan, 2025. "Disinformation for hire: A field experiment on unethical jobs in online labor markets," European Economic Review, Elsevier, vol. 172(C).
  25. Yang Wang & Kangkang Qi & Pei Xu, 2025. "Diminishing or increasing? Exploring the impact of online movie reviews on consumer demand within and across two sequential release stages," Marketing Letters, Springer, vol. 36(4), pages 963-1001, December.
  26. Balázs Kovács, 2024. "The Turing test of online reviews: Can we tell the difference between human-written and GPT-4-written online reviews?," Marketing Letters, Springer, vol. 35(4), pages 651-666, December.
  27. Daniel Ershov & Yanting, He & Stephan Seiler, 2023. "How Much Influencer Marketing Is Undisclosed? Evidence from Twitter," CESifo Working Paper Series 10743, CESifo.
  28. Jesper Akesson & Robert Hahn & Robert Metcalfe & Manuel Monti-Nussbaum, 2025. "The Impact of Fake Reviews on Demand and Welfare," Framed Field Experiments 00821, The Field Experiments Website.
  29. Georgios Zervas & Davide Proserpio & John W. Byers, 2021. "A first look at online reputation on Airbnb, where every stay is above average," Marketing Letters, Springer, vol. 32(1), pages 1-16, March.
  30. Lei Yang & Weijie Zhang & Caixia Hao & Jiahua Zhang, 2026. "The impact of dynamic rating rule on e-commerce platform’s review system under a simulation experiment," Electronic Commerce Research, Springer, vol. 26(2), pages 1809-1851, April.
  31. Pedro Campos & Eva Pinto & Ana Torres, 2025. "Rating and perceived helpfulness in a bipartite network of online product reviews," Electronic Commerce Research, Springer, vol. 25(3), pages 1607-1639, June.
  32. Michel Grosz & Devesh Raval, 2025. "Amplifying Consumers’ Voice: The Federal Trade Commission’s Report Fraud Website Redesign," Marketing Science, INFORMS, vol. 44(3), pages 525-545, May.
  33. Wang, Qiang & Zhang, Wen & Li, Jian & Ma, Zhenzhong, 2023. "Complements or confounders? A study of effects of target and non-target features on online fraudulent reviewer detection," Journal of Business Research, Elsevier, vol. 167(C).
  34. Daniel Ershov & Yanting He & Stephan Seiler, 2025. "Frontiers: How Much Influencer Marketing Is Undisclosed? Evidence from Twitter," Marketing Science, INFORMS, vol. 44(3), pages 505-515, May.
  35. Yiting Deng & Richard Staelin, 2024. "Modeling misinformation spread for policy evaluation: a parsimonious framework," Marketing Letters, Springer, vol. 35(4), pages 635-649, December.
  36. Lu, Yunxiao & Cai, Shaohan & Xie, Qinghong & Wang, Jiaxin, 2025. "The impact of multiple similar online certifications on seller performance in e-commerce platforms," Journal of Business Research, Elsevier, vol. 191(C).
  37. Kuo, Fang-Chang, 2024. "Shirking with good reputation? Evidence from hotel industry," International Journal of Industrial Organization, Elsevier, vol. 97(C).
  38. Lei, Yongqin & Ødegaard, Fredrik & Pun, Hubert, 2025. "Effect of counterfeits and fake reviews in markets for credence goods," Omega, Elsevier, vol. 131(C).
  39. Das, Ronnie & Ahmed, Wasim & Sharma, Kshitij & Hardey, Mariann & Dwivedi, Yogesh K. & Zhang, Ziqi & Apostolidis, Chrysostomos & Filieri, Raffaele, 2024. "Towards the development of an explainable e-commerce fake review index: An attribute analytics approach," European Journal of Operational Research, Elsevier, vol. 317(2), pages 382-400.
  40. Wang, Hao & Good, Valerie & Lim, Joon Ho & Hsieh, Ming-Huei, 2024. "Sell on, sell to, or sell through: The sales performance implications of brand-platform selling arrangements," Journal of Retailing, Elsevier, vol. 100(4), pages 583-601.
  41. Kaede Hanazawa, 2025. "Welfare Effects of Self-Preferencing by a Platform: Empirical Evidence from Airbnb," Papers 2503.04489, arXiv.org.
  42. Shukla, Aishwarya Deep & Goh, Jie Mein, 2024. "Fighting fake reviews: Authenticated anonymous reviews using identity verification," Business Horizons, Elsevier, vol. 67(1), pages 71-81.
  43. Pocchiari, Martina & Proserpio, Davide & Dover, Yaniv, 2025. "Online reviews: A literature review and roadmap for future research," International Journal of Research in Marketing, Elsevier, vol. 42(2), pages 275-297.
  44. Ishita Chakraborty & Joyee Deb & Aniko Oery, 2020. "When Do Consumers Talk?," Cowles Foundation Discussion Papers 2254, Cowles Foundation for Research in Economics, Yale University.
  45. Jonah Blits & Narine Yegoryan & Timo Mandler & Alexa B. Burmester, 2025. "Speaking of Sustainability… The Triple Bottom Line in Firm- and User-Generated Content," Schmalenbach Journal of Business Research, Springer, vol. 77(3), pages 557-584, September.
  46. Yassine Lefouili & Leonardo Madio, 2022. "The economics of platform liability," European Journal of Law and Economics, Springer, vol. 53(3), pages 319-351, June.
  47. Van-Ho Nguyen & Nghia Nguyen & Thuy-Hien Nguyen & Yen-Nhi Nguyen & Mai-Thu Dinh & Dung Doan, 2025. "Customer emotion detection and analytics in hotel and tourism services using multi-label classificational models based on ensemble learning," Annals of Operations Research, Springer, vol. 353(2), pages 575-605, October.
  48. Salminen, Joni & Kandpal, Chandrashekhar & Kamel, Ahmed Mohamed & Jung, Soon-gyo & Jansen, Bernard J., 2022. "Creating and detecting fake reviews of online products," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  49. Bucher, Jan-Hendrik, 2024. "Marktforschung im Wohnzimmer: Wie Konsumentinnen und Konsumenten Produktbewertungen systematisch erarbeiten," Marketing Review St.Gallen, Universität St.Gallen, Institut für Marketing und Customer Insight, vol. 41(1), pages 42-50.
  50. Fei Long & Yunchuan Liu, 2024. "Platform Manipulation in Online Retail Marketplace with Sponsored Advertising," Marketing Science, INFORMS, vol. 43(2), pages 317-345, March.
  51. Emily West, 2021. "Review Pollution: Pedagogy for a Post-Truth Society," Media and Communication, Cogitatio Press, vol. 9(3), pages 144-154.
  52. Young Joon Park & Jaewoo Joo & Charin Polpanumas & Yeujun Yoon, 2021. "“Worse Than What I Read?” The External Effect of Review Ratings on the Online Review Generation Process: An Empirical Analysis of Multiple Product Categories Using Amazon.com Review Data," Sustainability, MDPI, vol. 13(19), pages 1-22, September.
  53. Luis Aguiar, 2026. "Bad Apples on Rotten Tomatoes: Critics, Crowds, and Gender Bias in Product Ratings," Marketing Science, INFORMS, vol. 45(1), pages 63-79, January.
  54. Harrison-Walker, L. Jean & Jiang, Ying, 2023. "Suspicion of online product reviews as fake: Cues and consequences," Journal of Business Research, Elsevier, vol. 160(C).
  55. Dimitrios Tsekouras & Dominik Gutt & Irina Heimbach, 2024. "The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness," Journal of the Academy of Marketing Science, Springer, vol. 52(6), pages 1651-1672, November.
  56. Dipankar Das, 2025. "Assortment planning with trustworthy reviews," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 24(5), pages 471-487, October.
  57. Xiang Hui & Zekun Liu & Weiqing Zhang, 2023. "From High Bar to Uneven Bars: The Impact of Information Granularity in Quality Certification," Management Science, INFORMS, vol. 69(10), pages 6109-6127, October.
  58. Sungsik Park & Woochoel Shin & Jinhong Xie, 2023. "Disclosure in Incentivized Reviews: Does It Protect Consumers?," Management Science, INFORMS, vol. 69(11), pages 7009-7021, November.
  59. Krügel, Jan Philipp & Paetzel, Fabian, 2024. "The impact of fraud on reputation systems," Games and Economic Behavior, Elsevier, vol. 144(C), pages 329-354.
  60. Ko, Eunhee Emily & Bowman, Douglas, 2023. "Suspicious online product reviews: An empirical analysis of brand and product characteristics using Amazon data," International Journal of Research in Marketing, Elsevier, vol. 40(4), pages 898-911.
  61. Hajek, Petr & Hikkerova, Lubica & Sahut, Jean-Michel, 2023. "Fake review detection in e-Commerce platforms using aspect-based sentiment analysis," Journal of Business Research, Elsevier, vol. 167(C).
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