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When Bonuses Backfire: Evidence from the Workplace

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  • Jakob Alfitian
  • Dirk Sliwka
  • Timo Vogelsang

Abstract

Monetary incentives are widely used to align employees' actions with the objectives of employers. We conduct a field experiment in a retail chain to evaluate whether an attendance bonus reduces employee absenteeism. The RCT assigned 346 apprentices for one year to either a monetary attendance bonus, a time-off bonus or a control group. We find that neither form of the bonus reduced absenteeism, but the monetary bonus increased absence by around 45%. This backfiring effect is persistent and driven by the most recently hired apprentices. Survey results reveal that the bonus shifted the perception of absenteeism as acceptable behavior.

Suggested Citation

  • Jakob Alfitian & Dirk Sliwka & Timo Vogelsang, 2021. "When Bonuses Backfire: Evidence from the Workplace," Natural Field Experiments 00725, The Field Experiments Website.
    • Handle: RePEc:feb:natura:00725
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    3. Theresa Chaudhry & Zunia Tirmazee & Umair Ayaz, 2023. "Experimental Evidence on Group-based Attendance Bonuses in Team Production," Journal of South Asian Development, , vol. 18(1), pages 90-110, April.

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