The Adoption of Information and Communication Technologies in the Design Sector and their impact on Firm Performance: Evidence from the Dutch Design Sector
This paper analyzes processes and effects of ICT enabled innovation in the Dutch design sector. Although the adoption of Information and Communication Technologies (ICT) is considered as vital in the design sector, little is known about whether and how ICTs affect the firm performance of small and medium-sized companies (SMEs) in the industry. In introducing a conceptual distinction between ICT supporting the information processing and communication, the paper first examines the determinants of ICT adoption. Next, we analyze the effects of ICT adoption on product and process innovation as well as on firm performance, focusing on the mediating role of the innovation processes. The analyses rest on survey data of a sample of 189 Dutch companies in the Web, Graphic, and Industrial Design Sector in the Netherlands. The results indicate that information processing role of ICT supports the exploitation and communication role facilitates the exploration in organizational learning. The exploitation enables process innovation while exploration enables product innovation. Lastly, Information processing technologies and product innovation are important determinants of superior firm performance.
|Date of creation:||Feb 2014|
|Date of revision:||Feb 2014|
|Contact details of provider:|| Postal: Tema Building 1.40, PO Box 513, 5600 MB Eindhoven|
Phone: (+31) (0)40 247 5938
Fax: (+31) (0)40 247 2607
Web page: http://ecis.ieis.tue.nl/welcome
More information through EDIRC
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Erik Brynjolfsson & Lorin M. Hitt, 2000. "Beyond Computation: Information Technology, Organizational Transformation and Business Performance," Journal of Economic Perspectives, American Economic Association, vol. 14(4), pages 23-48, Fall.
- Gera, Surendra & Gu, Wulong, 2004. "The Effect of Organizational Innovation and Information Technology on Firm Performance," The Canadian Economy in Transition 2004007e, Statistics Canada, Economic Analysis.
- Salter, Ammon & Gann, David, 2003. "Sources of ideas for innovation in engineering design," Research Policy, Elsevier, vol. 32(8), pages 1309-1324, September.
- Tommaso Ciarli & Roberta Rabellotti, 2007. "ICT in Industrial Districts: An Empirical Analysis on Adoption, Use and Impact," Industry and Innovation, Taylor & Francis Journals, vol. 14(3), pages 277-303.
- Maria Savona & Giulio Cainelli & Rinaldo Evangelista, 2006.
"Innovation and economic performance in services. A firm level analysis,"
- Giulio Cainelli & Rinaldo Evangelista & Maria Savona, 2006. "Innovation and economic performance in services: a firm-level analysis," Cambridge Journal of Economics, Oxford University Press, vol. 30(3), pages 435-458, May.
- Koellinger, Ph.D., 2008. "The Relationship between Technology, Innovation, and Firm Performance: Empirical Evidence on E-Business in Europe," ERIM Report Series Research in Management ERS-2008-031-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
- Audretsch, David B., 1995. "Innovation, growth and survival," International Journal of Industrial Organization, Elsevier, vol. 13(4), pages 441-457, December.
- Koellinger, Philipp, 2008. "The relationship between technology, innovation, and firm performance--Empirical evidence from e-business in Europe," Research Policy, Elsevier, vol. 37(8), pages 1317-1328, September.
- Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 2002.
"Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence,"
The Quarterly Journal of Economics,
Oxford University Press, vol. 117(1), pages 339-376.
- Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 1999. "Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence," NBER Working Papers 7136, National Bureau of Economic Research, Inc.
- Indranil R. Bardhan & Vish V. Krishnan & Shu Lin, 2007. "Project Performance and the Enabling Role of Information Technology: An Exploratory Study on the Role of Alignment," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 579-595, May.
- Sinan Aral & Erik Brynjolfsson & Lynn Wu, 2012. "Three-Way Complementarities: Performance Pay, Human Resource Analytics, and Information Technology," Management Science, INFORMS, vol. 58(5), pages 913-931, May.
- Henrich R. Greve, 2007. "‘Exploration and exploitation in product innovation’," Industrial and Corporate Change, Oxford University Press, vol. 16(5), pages 945-975, October.
- Andersen, Torben Juul & Foss, Nicolai Juul, 2005. "Strategic opportunity and economic performance in multinational enterprises: The role and effects of information and communication technology," Journal of International Management, Elsevier, vol. 11(2), pages 293-310, June.
- Antonelli, Cristiano, 1999. "The Evolution of the Industrial Organisation of the Production of Knowledge," Cambridge Journal of Economics, Oxford University Press, vol. 23(2), pages 243-260, March.
- van der Wiel, Henry & van Leeuwen, George & Hempell, Thomas, 2004. "ICT, Innovation and Business Performance in Services: Evidence for Germany and the Netherlands," ZEW Discussion Papers 04-06, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
- Thornhill, Stewart, 2006. "Knowledge, innovation and firm performance in high- and low-technology regimes," Journal of Business Venturing, Elsevier, vol. 21(5), pages 687-703, September.
- Steinmueller, W Edward, 2000. "Will New Information and Communication Technologies Improve the 'Codification' of Knowledge?," Industrial and Corporate Change, Oxford University Press, vol. 9(2), pages 361-376, June.
- Casey Ichniowski & Kathryn Shaw, 2003. "Beyond Incentive Pay: Insiders' Estimates of the Value of Complementary Human Resource Management Practices," Journal of Economic Perspectives, American Economic Association, vol. 17(1), pages 155-180, Winter.
- Surendra Gera & Wulong Gu, 2004. "The Effect of Organizational Innovation and Information and Communications Technology on Firm Performance," International Productivity Monitor, Centre for the Study of Living Standards, vol. 9, pages 37-51, Fall.
- Vida Vanchan & Alan MacPherson, 2008. "The Recent Growth Performance of US Firms in the Industrial Design Sector: An Exploratory Study," Industry and Innovation, Taylor & Francis Journals, vol. 15(1), pages 1-17.
- Luciana Lazzeretti & Rafael Boix & Francesco Capone, 2008. "Do Creative Industries Cluster? Mapping Creative Local Production Systems in Italy and Spain," Industry and Innovation, Taylor & Francis Journals, vol. 15(5), pages 549-567.
- Kaplan, Andreas M. & Haenlein, Michael, 2011. "Two hearts in three-quarter time: How to waltz the social media/viral marketing dance," Business Horizons, Elsevier, vol. 54(3), pages 253-263, May.
When requesting a correction, please mention this item's handle: RePEc:ein:tuecis:1401. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Carolina Castaldi)
If references are entirely missing, you can add them using this form.