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Research Commentary: The Organizing Logic for an Enterprise's IT Activities in the Digital Era—A Prognosis of Practice and a Call for Research

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  • V. Sambamurthy

    (Robert H. Smith School of Business, The University of Maryland, College Park, Maryland 20742–1815)

  • Robert W. Zmud

    (Michael F. Price College of Business, The University of Oklahoma, orman, Oklahoma 73019)

Abstract

Prior research has generated considerable knowledge about the design of effective IT organizational architectures. Today, however, increasing signs have accumulated that this wisdom might be inadequate in shaping appropriate insights for contemporary practice. This essay seeks to direct research attention toward the following question: How should firms organize their IT activities in order to manage the imperatives of the business and technological environments in the digital economy? We articulate the platform logic as a conceptual framework for both viewing the organizing of IT management activities as well as for framing important questions for future research. In articulating this logic, we aim to shift thinking away from the traditional focus on governance structures (i.e., choice of centralized, decentralized, or federal forms) and sourcing structures (i.e., insourcing, outsourcing) and toward more complex structures that are reflective of contemporary practice. These structures are designed around important IT capabilities and network architectures.

Suggested Citation

  • V. Sambamurthy & Robert W. Zmud, 2000. "Research Commentary: The Organizing Logic for an Enterprise's IT Activities in the Digital Era—A Prognosis of Practice and a Call for Research," Information Systems Research, INFORMS, vol. 11(2), pages 105-114, June.
  • Handle: RePEc:inm:orisre:v:11:y:2000:i:2:p:105-114
    DOI: 10.1287/isre.11.2.105.11780
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    References listed on IDEAS

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    1. Claudia U. Ciborra, 1996. "The Platform Organization: Recombining Strategies, Structures, and Surprises," Organization Science, INFORMS, vol. 7(2), pages 103-118, April.
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    Cited by:

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    7. Dragos Vieru & Pierre-Emmanuel Arduin, 2016. "Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices," Post-Print hal-01458031, HAL.
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    10. Sadaf Bashir & Uwe Matzat & Bert Sadowski, 2014. "The Adoption of Information and Communication Technologies in the Design Sector and their impact on Firm Performance: Evidence from the Dutch Design Sector," Working Papers 14-01, Eindhoven Center for Innovation Studies, revised Feb 2014.
    11. Harris, Keith D. & Biere, Arlo W., 2014. "Introduction of Electronic Combinatorial Auction to a Food Manufacturer," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 17(3), pages 1-16, September.
    12. Liew, Angela, 2015. "The use of technology-structured management controls: changes in senior management’s decision-making behaviours," International Journal of Accounting Information Systems, Elsevier, vol. 17(C), pages 37-64.
    13. Giorgi Shuradze & Yevgen Bogodistov & Heinz-Theo Wagner, 2018. "The Role Of Marketing-Enabled Data Analytics Capability And Organisational Agility For Innovation: Empirical Evidence From German Firms," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(04), pages 1-32, May.
    14. Detmar W. Straub & Richard T. Watson, 2001. "Research Commentary: Transformational Issues in Researching IS and Net-Enabled Organizations," Information Systems Research, INFORMS, vol. 12(4), pages 337-345, December.
    15. Lunardi, Guilherme Lerch & Becker, João Luiz & Maçada, Antonio Carlos Gastaud & Dolci, Pietro Cunha, 2014. "The impact of adopting IT governance on financial performance: An empirical analysis among Brazilian firms," International Journal of Accounting Information Systems, Elsevier, vol. 15(1), pages 66-81.
    16. Dragos Vieru & Pierre-Emmanuel Arduin, 2016. "Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices," Post-Print hal-01292702, HAL.
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    18. Sajna Ibrahim & Michael Obal, 2019. "Investigating The Impact Of Radical Technology Adoption Into The New Product Development Process," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(04), pages 1-25, June.
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