IDEAS home Printed from https://ideas.repec.org/a/pal/jmarka/v11y2023i4d10.1057_s41270-023-00223-9.html
   My bibliography  Save this article

Modeling and explaining the growth patterns over time of country-specific website clickstream metrics

Author

Listed:
  • Jared M. Hansen

    (Utah State University)

  • Paul Wilson

    (Brigham Young University – Hawaii)

Abstract

Adding to the growing stream of research on clickstream analysis, this research investigates the traffic growth from website launch for country-specific Web sites of a multinational organization in Argentina, Brazil, France, Germany, Italy, Japan, Mexico, Peru, Singapore, South Korea, Taiwan, Thailand, and the United Kingdom. Several secondary sources of data are used to examine the potential influence of culture, infrastructure, and environment. We find most of the country-specific Web sites appear to follow S-shaped growth patterns (q is greater than p in 29 of the 36 diffusion models). We also find that the growth patterns MDS coefficients are significantly correlated with a combination of country-level physical infrastructure and institutional environment differences and both country-level and regional-level consumer (not work) cultural differences. In greater detail, it appears that the external p coefficients (aka advertising) in the diffusion models influence is, on average, lower for website growth in countries where there is lower physical infrastructure and institutional environment while the internal q coefficients (aka word of mouth) in the diffusion models influence is lower for website growth in countries where there are lower cultural levels of conservatism, affective autonomy, mastery, egalitarian commitment and/or higher levels of harmony.

Suggested Citation

  • Jared M. Hansen & Paul Wilson, 2023. "Modeling and explaining the growth patterns over time of country-specific website clickstream metrics," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(4), pages 561-576, December.
  • Handle: RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-023-00223-9
    DOI: 10.1057/s41270-023-00223-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41270-023-00223-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1057/s41270-023-00223-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tomasz Lenartowicz & Kendall Roth, 1999. "A Framework for Culture Assessment," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 30(4), pages 781-798, December.
    2. Richard H. Franke & Geert Hofstede & Michael H. Bond, 1991. "Cultural roots of economic performance: A research noteA," Strategic Management Journal, Wiley Blackwell, vol. 12(S1), pages 165-173, June.
    3. Patrick D Lynch & John C Beck, 2001. "Profiles of Internet Buyers in 20 Countries: Evidence for Region-Specific Strategies," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(4), pages 725-748, December.
    4. Saeed Samiee & Brian R. Chabowski, 2021. "Knowledge structure in product- and brand origin–related research," Journal of the Academy of Marketing Science, Springer, vol. 49(5), pages 947-968, September.
    5. Kumar, V. & Anand, Ankit & Song, Hyunseok, 2017. "Future of Retailer Profitability: An Organizing Framework," Journal of Retailing, Elsevier, vol. 93(1), pages 96-119.
    6. Dawn Iacobucci & Doug Grisaffe & Wayne DeSarbo, 2017. "Statistical perceptual maps: using confidence region ellipses to enhance the interpretations of brand positions in multidimensional scaling," Journal of Marketing Analytics, Palgrave Macmillan, vol. 5(3), pages 81-98, December.
    7. Nancy J Adler & John L Graham, 1989. "Cross-Cultural Interaction: The International Comparison Fallacy?," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 20(3), pages 515-537, September.
    8. Erik Stam, 2015. "Entrepreneurial Ecosystems and Regional Policy: A Sympathetic Critique," European Planning Studies, Taylor & Francis Journals, vol. 23(9), pages 1759-1769, September.
    9. Frank M. Bass, 1969. "A New Product Growth for Model Consumer Durables," Management Science, INFORMS, vol. 15(5), pages 215-227, January.
    10. Mona V Makhija & Kwangsoo Kim & Sandra D Williamson, 1997. "Measuring Globalization of Industries Using a National Industry Approach: Empirical Evidence Across Five Countries and over Time," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 28(4), pages 679-710, December.
    11. Oxley, Joanne E., 1999. "Institutional environment and the mechanisms of governance: the impact of intellectual property protection on the structure of inter-firm alliances," Journal of Economic Behavior & Organization, Elsevier, vol. 38(3), pages 283-309, March.
    12. Joanne E Oxley & Bernard Yeung, 2001. "E-Commerce Readiness: Institutional Environment and International Competitiveness," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(4), pages 705-723, December.
    13. Hubert Gatignon & Jehoshua Eliashberg & Thomas S. Robertson, 1989. "Modeling Multinational Diffusion Patterns: An Efficient Methodology," Marketing Science, INFORMS, vol. 8(3), pages 231-247.
    14. Christophe Van den Bulte & Stefan Stremersch, 2004. "Social Contagion and Income Heterogeneity in New Product Diffusion: A Meta-Analytic Test," Marketing Science, INFORMS, vol. 23(4), pages 530-544, July.
    15. Vijay Mahajan & Eitan Muller & Frank M. Bass, 1995. "Diffusion of New Products: Empirical Generalizations and Managerial Uses," Marketing Science, INFORMS, vol. 14(3_supplem), pages 79-88.
    16. Dawn Iacobucci & Maria Petrescu & Anjala Krishen & Michael Bendixen, 2019. "The state of marketing analytics in research and practice," Journal of Marketing Analytics, Palgrave Macmillan, vol. 7(3), pages 152-181, September.
    17. J W Spencer, 2003. "Global gatekeeping, representation, and network structure: a longitudinal analysis of regional and global knowledge-diffusion networks," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(5), pages 428-442, September.
    18. Shavitt, Sharon & Barnes, Aaron J., 2020. "Culture and the Consumer Journey," Journal of Retailing, Elsevier, vol. 96(1), pages 40-54.
    19. Soares, Ana Maria & Farhangmehr, Minoo & Shoham, Aviv, 2007. "Hofstede's dimensions of culture in international marketing studies," Journal of Business Research, Elsevier, vol. 60(3), pages 277-284, March.
    20. Chow, Chee W. & Shields, Michael D. & Wu, Anne, 1999. "The importance of national culture in the design of and preference for management controls for multi-national operations," Accounting, Organizations and Society, Elsevier, vol. 24(5-6), pages 441-461, July.
    21. Dawn Iacobucci & Doug Grisaffe, 2018. "Perceptual maps via enhanced correspondence analysis: representing confidence regions to clarify brand positions," Journal of Marketing Analytics, Palgrave Macmillan, vol. 6(3), pages 72-83, September.
    22. Neslin, Scott A., 2022. "The omnichannel continuum: Integrating online and offline channels along the customer journey," Journal of Retailing, Elsevier, vol. 98(1), pages 111-132.
    23. Pankaj Ghemawat, 2003. "Semiglobalization and international business strategy," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(2), pages 138-152, March.
    24. Ruth N. Bolton & Anders Gustafsson & Crina O. Tarasi & Lars Witell, 2021. "How customer experience management reconciles strategy differences between East and West," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 31(3), pages 273-295, July.
    25. J. C. Helton & F. J. Davis, 2002. "Illustration of Sampling‐Based Methods for Uncertainty and Sensitivity Analysis," Risk Analysis, John Wiley & Sons, vol. 22(3), pages 591-622, June.
    26. C Samuel Craig & Susan P Douglas & Andreas Grein, 1992. "Patterns of Convergence and Divergence Among Industrialized Nations: 1960-1988," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 23(4), pages 773-787, December.
    27. Jeroen Content & Niels Bosma & Jacob Jordaan & Mark Sanders, 2020. "Entrepreneurial ecosystems, entrepreneurial activity and economic growth: new evidence from European regions," Regional Studies, Taylor & Francis Journals, vol. 54(8), pages 1007-1019, July.
    28. Dongwoo Ko & Yuri Seo & Sang-Uk Jung, 2015. "Examining the effect of cultural congruence, processing fluency, and uncertainty avoidance in online purchase decisions in the U.S. and Korea," Marketing Letters, Springer, vol. 26(3), pages 377-390, September.
    29. Kai H Lim & Kwok Leung & Choon Ling Sia & Matthew KO Lee, 2004. "Is eCommerce boundary-less? Effects of individualism–collectivism and uncertainty avoidance on Internet shopping," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 35(6), pages 545-559, November.
    30. Suresh Kotha & Violina P Rindova & Frank T Rothaermel, 2001. "Assets and Actions: Firm-Specific Factors in the Internationalization of U.S. Internet Firms," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(4), pages 769-791, December.
    31. Gerard J. Tellis & Stefan Stremersch & Eden Yin, 2003. "The International Takeoff of New Products: The Role of Economics, Culture, and Country Innovativeness," Marketing Science, INFORMS, vol. 22(2), pages 188-208, October.
    32. Jagdish N. Bhagwati, 2004. "In Defense of Globalization: It Has a Human Face," Rivista di Politica Economica, SIPI Spa, vol. 94(6), pages 9-20, November-.
    33. Cavusgil, S. Tamer, 1997. "Measuring the potential of emerging markets: An indexing approach," Business Horizons, Elsevier, vol. 40(1), pages 87-91.
    34. Maria Petrescu & Anjala S. Krishen, 2022. "Co-creating transformative value in marketing analytics," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(1), pages 1-2, March.
    35. Andy C W Chui & Alison E Lloyd & Chuck C Y Kwok, 2002. "The Determination of Capital Structure: Is National Culture a Missing Piece to the Puzzle?," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 33(1), pages 99-127, March.
    36. Myriam Ertz & Sébastien Leblanc-Proulx, 2019. "Review of a proposed methodology for bibliometric and visualization analyses for organizations: application to the collaboration economy," Journal of Marketing Analytics, Palgrave Macmillan, vol. 7(2), pages 84-93, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. John Hauser & Gerard J. Tellis & Abbie Griffin, 2006. "Research on Innovation: A Review and Agenda for," Marketing Science, INFORMS, vol. 25(6), pages 687-717, 11-12.
    2. Deepa Chandrasekaran & Gerard J. Tellis, 2008. "Global Takeoff of New Products: Culture, Wealth, or Vanishing Differences?," Marketing Science, INFORMS, vol. 27(5), pages 844-860, 09-10.
    3. Peters, Kay & Albers, Sönke & Kumar, V., 2008. "Is there more to international Diffusion than Culture? An investigation on the Role of Marketing and Industry Variables," EconStor Preprints 27678, ZBW - Leibniz Information Centre for Economics.
    4. Laciana, Carlos E. & Rovere, Santiago L. & Podestá, Guillermo P., 2013. "Exploring associations between micro-level models of innovation diffusion and emerging macro-level adoption patterns," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 392(8), pages 1873-1884.
    5. Swinerd, Chris & McNaught, Ken R., 2015. "Comparing a simulation model with various analytic models of the international diffusion of consumer technology," Technological Forecasting and Social Change, Elsevier, vol. 100(C), pages 330-343.
    6. Delre, S.A. & Jager, W. & Bijmolt, T.H.A. & Janssen, M.A., 2007. "Targeting and timing promotional activities: An agent-based model for the takeoff of new products," Journal of Business Research, Elsevier, vol. 60(8), pages 826-835, August.
    7. Barnes, Belinda & Southwell, Darren & Bruce, Sarah & Woodhams, Felicity, 2014. "Additionality, common practice and incentive schemes for the uptake of innovations," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 43-61.
    8. Ashish Sood & Gareth M. James & Gerard J. Tellis, 2009. "Functional Regression: A New Model for Predicting Market Penetration of New Products," Marketing Science, INFORMS, vol. 28(1), pages 36-51, 01-02.
    9. Yamin, Mohammad & Sinkovics, Rudolf R., 2006. "Online internationalisation, psychic distance reduction and the virtuality trap," International Business Review, Elsevier, vol. 15(4), pages 339-360, August.
    10. Lemmens, Aurélie & Croux, Christophe & Stremersch, Stefan, 2012. "Dynamics in the international market segmentation of new product growth," International Journal of Research in Marketing, Elsevier, vol. 29(1), pages 81-92.
    11. Gelper, Sarah & Stremersch, Stefan, 2014. "Variable selection in international diffusion models," International Journal of Research in Marketing, Elsevier, vol. 31(4), pages 356-367.
    12. Meihan He & Jongsu Lee, 2020. "Social culture and innovation diffusion: a theoretically founded agent-based model," Journal of Evolutionary Economics, Springer, vol. 30(4), pages 1109-1149, September.
    13. Peres, Renana & Muller, Eitan & Mahajan, Vijay, 2010. "Innovation diffusion and new product growth models: A critical review and research directions," International Journal of Research in Marketing, Elsevier, vol. 27(2), pages 91-106.
    14. Qin, Ruwen & Nembhard, David A., 2012. "Demand modeling of stochastic product diffusion over the life cycle," International Journal of Production Economics, Elsevier, vol. 137(2), pages 201-210.
    15. Brito, Thiago Luis Felipe & Islam, Towhidul & Stettler, Marc & Mouette, Dominique & Meade, Nigel & Moutinho dos Santos, Edmilson, 2019. "Transitions between technological generations of alternative fuel vehicles in Brazil," Energy Policy, Elsevier, vol. 134(C).
    16. Nikolaos E. Petridis & Georgios Digkas & Leonidas Anastasakis, 2020. "Factors affecting innovation and imitation of ICT in the agrifood sector," Annals of Operations Research, Springer, vol. 294(1), pages 501-514, November.
    17. Desmarchelier, Benoît & Fang, Eddy S., 2016. "National culture and innovation diffusion. Exploratory insights from agent-based modeling," Technological Forecasting and Social Change, Elsevier, vol. 105(C), pages 121-128.
    18. van Everdingen, Y.M. & Fok, D. & Stremersch, S., 2008. "Modeling Global Spill-Over of New Product Takeoff," ERIM Report Series Research in Management ERS-2008-067-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    19. Islam, Towhidul & Meade, Nigel, 2015. "Firm level innovation diffusion of 3G mobile connections in international context," International Journal of Forecasting, Elsevier, vol. 31(4), pages 1138-1152.
    20. Stremersch, S. & Lemmens, A., 2008. "Sales Growth of New Pharmaceuticals Across the Globe: The Role of Regulatory Regimes," ERIM Report Series Research in Management ERS-2008-026-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-023-00223-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.