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Content
October 2024, Volume 34, Issue 4
- 459-484 Beyond credit cards: A TEP perspective on buy-now-pay-later adoption
by Ritika Dadra & Abhishek Sonavane & Srishti Bachwani & Chandan Kumar Behera - 485-512 How does omnichannel retailing deliver customer value? Insights from science mapping and future agenda
by Omkar Dastane & Garry Wei-Han Tan & Muhammad Rafiq & Shalini Aggarwal - 513-533 What triggers customers’ privacy protection behavior: The effect of surveillance cameras and data collection disclosure
by Chong Fo Lei & Henrique Fátima Boyol Ngan - 534-558 Being moral motivates consumers to work harder and accept challenges
by Anirban Som - 559-583 Food marketing communication targeting children: A content analysis of research literature (2000–2023)
by Fariba Esmaeilpour & Mitra Shabani Nashtaee - 584-608 Talk to engage: The influence of smartphone voice assistants on consumers’ brand engagement
by Hafizah Omar Zaki & Nor Asiah Omar & Sharizal Hashim & Yusniza Kamarulzaman & Suddin Lada
July 2024, Volume 34, Issue 3
- 305-324 Utilizing gain and loss message framing for consumers: A Machiavellian perspective
by Prachi Gala & James Blair & Matthew Lunde - 325-348 The evolution of customer engagement in the digital era for business: A review and future research agenda
by Tareq Rasul & Sumesh Nair & Nikolina Palamidovska-Sterjadovska & Wagner Junior Ladeira & Fernando de Oliveira Santini & Islam Elgammal - 349-365 Breaking barriers: How race shapes service expectations across actors and contexts
by Ayşe Banu Elmadağ & Mehmet Okan & Gallayanee Yaoyuneyong - 366-392 Identifying the influence of obsolescence risk and health beliefs in fitness wearable healthcare technology
by Avinash Rana & Vishal Soodan & Ashwani Kumar & Nirma Sadamali Jayawardena & Park Thaichon & Kamal Gupta & Nripendra P. Rana - 393-415 The current state of big data analytics research in marketing: A systematic review using TCCM approach
by Christine Ye - 416-438 I think I can, I think I can; A qualitative investigation of celebrity endorsement and meaning transfer’s role in building consumer self confidence
by Delancy H.S. Bennett & Cecilia Ruvalcaba - 439-457 Impact of artificial intelligence (AI) chatbot characteristics on customer experience and customer satisfaction
by Yunho Park & Jaehun Kim & Qi Jiang & Kyung Hoon Kim
April 2024, Volume 34, Issue 2
- 123-142 The effect of luxury brand erotic capital on luxury brand consumption value and purchase intention - focus on VIP customers
by Wonbae Pang & Eunju Ko & Minjung Cho - 143-162 Short and sweet: How product quality uncertainty, review length and richness shape review helpfulness
by Yiru Wang & César Zamudio & Hua Meng & Robert D. Jewell - 163-185 Switch or continue to use? An empirical investigation into mobile payment applications
by Monica Law & Mark Ng & Yuk-Kwan Sarah Lai - 186-206 Beyond looks: How designer cues win over customers through social value, self-expression, and design involvement
by Elif Idemen & A. Banu Elmadag - 207-230 Influencer-driven loyalty: Understanding the mediating role of customer brand engagement in the relationship between social media influencers and brand loyalty
by Suhaib Ahmed & Abdul Ghaffar & Syed Shahid Zaheer Zaidi & Tahir Islam & Muhammad Mumtaz Khan & Fazila Islam & Tomas Kincl & Altaf Ahmed Sheikh - 231-252 ‘From fail to prevail’ : How a salesperson’s communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
by Jieqiong Luo & Je Eun Yoo & Jeong Eun Park - 253-282 Exploring the strategic role of Marketer-Generated-Content analytics towards Airbnb hosts sales optimization
by Manojit Chattopadhyay & Debdatta Pal - 283-304 Beyond skin-deep: Triple roles of salesperson attractiveness and consumer bargaining styles
by Apiradee Wongkitrungrueng & Krittinee Nuttavuthisit & Sankar Sen
January 2024, Volume 34, Issue 1
- 1-4 An introduction to the “The role of inclusion, diversity, equity, & access (IDEA) in today’s global marketing environment” special issue
by Ania Izabela Rynarzewska & John F. (Jeff) Tanner & Diane R. Edmondson - 5-18 Being inclusive means being accessible: Problems with digital media for visually impaired consumers
by Mary Anne Raymond & Hillary Ruth Smith & Les Carlson - 19-44 From racialized brands to authentic brands: Dynamic conceptual blending
by Esi A. Elliot & Carmina Cavazos & Ai Ming Chow - 45-56 The effect of equity initiatives by gendered brands
by Dolph F. Nelson & Laura Boman & Ganga S. Urumutta Hewage - 57-70 Let’s not talk about men: When meaningful female-to-female interaction and dialogue drive higher box office sales
by Robert D. Evans & I. Karabas & Y. Andonova & L. Nochebuena-Evans - 71-89 Antecedents and consequences of the disability stigma for frontline employees: A qualitative study
by Landon M. McFarland & Joanne M. Tran - 90-107 Effects of empathy and egoism on CSR perceptions and consumer buycotts: Lessons learned during global crisis in support of equitable business practices
by Ania Izabela Rynarzewska & Stephen A. LeMay & Marilyn M. Helms & Eliza Hetrick - 108-122 A micro-level perspective to fostering IDEAs in the classroom and beyond
by Somjit Barat
October 2023, Volume 33, Issue 4
- 497-512 The effect of luxury brands’ sustainable fashion marketing types on authenticity, brand attitude, and purchase intention
by Hojae Lee & Eunju Ko & Sanghoon Lee - 513-535 Temporary love: A love-hate transition among luxury fashion consumers in a mediation of brand jealousy and moderation of value-expressiveness
by Aarti Saini & Muhammad Kashif & Silvia Platania - 536-560 Learning to be consumers of “smart” retail channels: The baby boomer experience
by Zachary Robichaud & Hong Yu - 561-576 Influences of symbolic capital on destination brand equity
by Juran Kim & Joonheui Bae - 577-601 Impact of video product presentation and scarcity claim on mobile-based impulse buying
by Priyanka Gupta & Sanjeev Prashar & Chandan Parsad & Tata Sai Vijay - 602-625 Subduing effects of personal norms on materialism fostering green purchase behavior: Modified norm activation model perspective
by Anand Jhawar & Duraipandian Israel & Prashant Kumar - 626-645 The dark side of surge pricing and the mitigating role of information disclosure
by Ashok Bhattarai & Maryam Farhang & Mavis T. Adjei & Jose L. Saavedra Torres & Ash Zaad
July 2023, Volume 33, Issue 3
- 327-331 Luxury product and brand purchasing behavior: A conceptual perspective
by Antonia Correia & Metin Kozak - 332-348 How do customers respond to external store environment? Analyzing the new luxury segment
by Francesco Raggiotto & Michela C. Mason & Andrea Moretti & Adriano Paggiaro - 349-381 Mapping the most competitive journals in advertising research. A bibliometric analysis in a 25-year period
by Leslier Valenzuela-Fernández & Ignacio Munoz Quezada & José M. Merigo - 382-401 Selling the value: Perceptions of value from key stakeholders in university sales centers
by Matthew M. Lastner & Lisa L. Scribner & Mark J. Pelletier - 402-428 So, you want to start a sales center? An organizational learning approach to sales center formation and growth
by Cindy B. Rippé & Shannon Cummins & Olivia J. DeGeorge - 429-443 Teaching Integrated Digital Prospecting in the advanced sales course
by J. James Fyles & Bonnie S. Guy - 444-474 Elucidating strategic patterns from target customers using multi-stage RFM analysis
by Manojit Chattopadhyay & Subrata Kumar Mitra & Parikshit Charan - 475-494 The role of service quality in enhancing brand authenticity through the moderation effect of corporate social responsibility (CSR)
by Abdul Ghaffar & Tahir Islam & Tomas Kincl & Abdul Hakeem & Anshuman Sharma - 495-495 Correction
by The Editors
April 2023, Volume 33, Issue 2
- 167-185 Diffusion of moral behavior on a collaborative consumption platform: Dual mechanisms of deindividuation and self-presentation
by Joonheui Bae & Kyung Hoon Kim - 186-209 Exploring the Effect of Personality Congruencies on Brand Identification and Purchase Intentions
by Nilesh Arora & Sanjeev Prashar & T. Sai Vijay & Chandan Parsad - 210-230 Consumers’ acceptance of social commerce during COVID-19 lockdown
by Zaryab Sheikh & Abdul Ghaffar & Tahir Islam & Altaf Ahmed Sheikh - 231-247 Influencing students into sales careers through a speed selling event
by Lucy M. Matthews & Diane R. Edmondson - 248-263 Are structural equation models theories and does it matter?
by David Trafimow & Michael R. Hyman & Alena Kostyk - 264-284 Demystifying the green purchasing behavior of young consumers: Moderating role of green skepticism
by S. M. Fatah Uddin & Mohammed Naved Khan & Mohd Nishat Faisal & Mohd Danish Kirmani - 285-311 Does gamification effect customer brand engagement and co-creation during pandemic? A moderated-mediation analysis
by Raouf Ahmad Rather & Shakir Hussain Parrey & Rafia Gulzar & Shakeel Ul Rehman - 312-325 Haute couture-to-table? A study of luxury fashion-brand restaurants/Cafés
by Chihchien Chen & Esther L. Kim & Markus Schuckert
January 2023, Volume 33, Issue 1
- 1-10 Marketing in the metaverse: Moving forward – What’s next?
by Isaac Cheah & Anwar Sadat Shimul - 11-30 Perceptions on services in Ceará-Brazil luxury hotels registered on TripAdvisor
by André Riani Costa Perinotto & Janaina Cavalcante Farias Camarço & Solano De Souza Braga & Marina Furtado Gonçalves - 31-44 The strange bedfellows of packaging cues and religiosity
by Abou Bakar & Hiba Khan & Noor Hazarina Hashim & Richard Lee - 45-69 Structural relationships between safety attachment, experiential co-creation and future experiential intentions in the tourism industry
by Hung-Che Wu & Ya-Yuan Chang & Tsung-Pao Wu - 70-89 Collaborative consumption participation intentions: A cross-cultural study of Indian and U.S. consumers
by B. Yasanthi Perera & Pia A. Albinsson & Lubna Nafees & Lucy Matthews - 90-106 Tangible and intangible quality cues in service advertising: A construal level theory perspective
by Utkarsh - 107-132 Does CSR influence sustained competitive advantage and behavioral outcomes? An empirical study in the hospitality sector
by Tahir Islam & Mumtaz Khan & Abdul Ghaffar & Ying Wang & Muhammad Shujaat Mubarik & Imtiaz Haider Ali & Zubair Ali Shahid & Mahmood Rehmani & Anshuman Sharma - 133-153 Avoidance of similarity and brand attachment of Generation X in sportswear brand loyalty: The roles of self-congruity
by Chai Lee Goi & Fayrene Yew Leh Chieng & Mei Teh Goi - 154-166 An exploratory study on the perceived agility by consumers in luxury brand omni-channel
by Sang-Chul Son & Joonheui Bae & Kyung Hoon Kim
October 2022, Volume 32, Issue 4
- 511-529 Do perceptions of switching costs vary across customers’ household purchase decision roles?
by Goitom Tesfom - 530-553 Consumers’ preference for brand prominence in the context of identity-based consumption for self versus for others: The role of self-construal
by Zhe Zhang & Xinyi Liu - 554-578 Exploring store atmospherics of FMCG brands flagship stores with an immersive 180-degree dome-shaped display
by Van Chien Duong & Billy Sung & Matthew Barber & Emma Regolini & Min Teah - 579-600 Essential item purchases during COVID-19: A cluster analysis of psychographic traits
by Pearlyn Ng & Xuan Quach & Omar H Fares & Myuri Mohan & Seung Hwan (Mark) Lee - 601-626 Digital influencer marketing: How message credibility and media credibility affect trust and impulsive buying
by Komal Shamim & Tahir Islam - 627-644 How perceived effectiveness of social media platform and satisfaction affect continuance intention in a pandemic: The moderating role of perceived benefit
by Kim Dung Tran & Lobel Trong Thuy Tran - 645-659 The effect of B2B service experience on repurchase intention: Focus on roles of organizational agility and customer knowledge sharing
by Seochul Jang & Joonheui Bae & Kyung Hoon Kim
July 2022, Volume 32, Issue 3
- 331-350 Managing eWOM for hotel performance
by Shane Mathews & Catherine Prentice & Alice Tsou & Clinton Weeks & Lisa Tam & Edwina Luck - 351-371 Personal marketing and the recruitment and selection process: Hiring attributes and particularities in tourism and hospitality
by Sérgio Dominique-Ferreira & Benilda Queirós Rodrigues & Rui José Braga - 372-397 Systematic literature review on emotional intelligence and conflict management
by Michael Aswin Winardi & Catherine Prentice & Scott Weaven - 398-414 Hotel service convergence innovation
by Meiyun Li & Aaron Hsiao & Emily Jintao Ma & Shang-Jen Li - 415-433 Online knowledge sharing capability of young employees: An empirical study
by Tuyet-Mai Nguyen & Marie-Louise Fry - 434-451 A systematic literature review of AI in the sharing economy
by Ying Chen & Catherine Prentice & Scott Weaven & Aaron Hsiao - 452-469 Design and development of a digital platform for seasonal jobs: Improving the hiring process
by Nuno Martins & Sérgio Dominique-Ferreira & Cátia Lopes - 470-492 Role and effect of traditional markets: The internationally awarded case of Barcelos
by Sérgio Dominique-Ferreira & Rui José Braga & Benilda Queirós Rodrigues - 493-510 Bridging tourism, architecture, and sustainability: Design and development of an app for contemporary architecture built in Portugal
by Nuno Martins & Sérgio Dominique-Ferreira & Carla Pinheiro
April 2022, Volume 32, Issue 2
- 129-144 Ethnic bias and design factors impact response rates of online travel surveys
by Bing Pan & Wayne W. Smith & Stephen W. Litvin & Yulan Yuan & Arch Woodside - 145-161 Cross-cultural comparisons of popular YouTube ads: A content analysis of YouTube video ads in the U.S. and South Korea
by Chang-Won Choi - 162-179 Diagnostic analysis of US fashion brand’s Bangladeshi outsourcing
by H. M. Rakib Ul Hasan & Mijeong Noh & Adah Ward Randolph - 180-197 Chief marketing officers and firm performance: A multinational perspective on the value relevance of the chief marketer
by Atanas Nikolov & Plamen Peev & Mihail Miletkov - 198-221 The adoption journey of QCA as research method: A meta-analysis of a decade in marketing academic literature
by Rouxelle De Villiers & Pornchanoke Tipgomut & Alexandra Claudia Hess - 222-251 Antecedents to green apparel purchase behavior of Indian consumers
by Arpita Khare & Pradeep Kautish - 252-268 The relationship between sponsorship objectives and sport team reputation among sponsor companies: An exploratory study focusing on sponsors of a Japanese professional women’s volleyball club
by Shohei Takamatsu - 269-284 Consumer response tendency and its implications for satisfaction and recommendation intention
by Takumi Kato - 285-312 Why Chinese travelers use WeChat to make hotel choice decisions: A uses and gratifications theory perspective
by Thilini Chathurika Gamage & Kayhan Tajeddini & Omid Tajeddini - 313-329 Habitual mobile shopping behavior in China and Vietnam—applying complexity theory via fsQCA
by Miao Miao
January 2022, Volume 32, Issue 1
- 1-15 Advances in tourism behavior & retailing introduction to a special issue in Journal of Global Scholars of Marketing Science (JGSMS)
by Po-Ju Chen & Lianping Ren & Xiangping Li & Fiona X. Yang - 16-35 Promoting game-based e-Learning through urban tourism scenario game from the evaluation of knowledge-attitude-usability effectiveness
by Chung-Shing Chan & Chan Yat-Hang & Fong Tsz Heung Agnes - 36-53 Value co-creation through corporate social responsibility in a typical controversial industry: Evidence from Macao
by Jieqi Guan & Sandy Hou in Sio & Carlos Noronha - 54-76 Leading the sharing economy: An exploration on how perceived value affecting customers’ satisfaction and willingness to pay by using DiDi
by Huijun Yang & Lantian Xia - 77-96 Profiling trusted information sources for Chinese tourists traveling to Pacific SIDS
by Chloe K. H. Lau & Jun Huang & Sandra Y. P. Feng & Hanqin Qiu - 97-113 Food and tourist experiences: Insights from Macau
by Sandeep Basnyat & I Tong Elvi Ho - 114-128 Acupuncture as a new cultural tourism product in Greater Bay Area – Stakeholders’ perspectives
by Chan Wai Hung Wilco & Jim Luo & Carol Zhang & Andy Kuo
October 2021, Volume 31, Issue 4
- 1-1 Correction
by The Editors - 467-486 The effect of materialism, satisfaction and trust upon attitudinal loyalty: The case of denims
by Pranay Verma - 487-510 Investigating the influence of audiences’ movie-viewing motives on attitude towards brand placement in movies
by Gladys Stephen & Daniel Inbaraj & Anbuudayasankar S. P. & Poongkundran T. - 511-525 The influence of consumers’ self-concept and perceived value on sustainable fashion
by Dayun Jeong & Eunju Ko - 526-542 Consumer recognition of department store business category in Japan: Comparing consideration of store image to the shopping center
by Tetsuma Emmaru - 543-562 Impact of brand personality traits on customer’s brand commitment (case study: NIVEA hygienic products)
by Ali Alikhani & Pooria Mokhtarian - 563-579 Store brand vs. national brand prices: Willingness to pay ≠ willingness to accept
by Peter J. Boyle & E. Scott Lathrop & Hyoshin Kim - 580-597 Does online shopping make people feel better? The therapeutic effect of online shopping on Korean female consumers’ mood, self-esteem, and self-efficacy : Based on the context of fashion product shopping
by Heejung Son & Jihyun Lee - 598-613 Configurations of cognitive and affective responses forming customer attitudes toward a luxury brand
by Sooyun Kim & Sunmee Choi & Geebum Park & Yeonjoo Lee - 614-623 Evaluating the complex impact of policy changes on tourism development: The case of Surakarta, Indonesia
by Aji Cahya Nusantara & Michael Volgger & Christof Pforr - 624-644 Package appearance matter: Facial expression and Galvanic Skin Response analysis approach
by Nicolas Hamelin & Suchi Agrawal & Nitin Patwa & Lars-Erik Casper Ferm & Park Thaichon - 645-662 Evaluating the effects of an online marketing program: The case of Mexico’s national tourism promotion board
by Oliver Cruz-Milán & Veysel Avsar - 663-675 Commentary: Consumption experiences, customer value, subjective personal introspection, the photographic essay, and semiological/hermeneutic interpretation
by Morris B. Holbrook
July 2021, Volume 31, Issue 3
- 255-259 Tracing global contribution of Jagdish N. Sheth to customer engagement and brand value enhancement
by Atul Parvatiyar - 260-272 Do all, or only some personality types engage in spreading negative WOM? An experimental study of negative WOM, big 5 personality traits and brand personality
by Vanitha Swaminathan & Umut Kubat Dokumaci - 273-295 How customer experience management reconciles strategy differences between East and West
by Ruth N. Bolton & Anders Gustafsson & Crina O. Tarasi & Lars Witell - 296-317 It takes two to tango: Statistical modeling and machine learning
by V. Kumar & Mani Vannan - 318-336 Fight or flight?: Understanding customer response to CRM tactics
by Andrew Baker & Naveen Donthu - 337-353 Managerial levers of market-shaping strategies: An abductive inquiry
by Kaj Storbacka & Suvi Nenonen - 354-371 Enabling organizational value-chain processes through network capability
by Thomas Ritter - 372-391 The emergence and implications of Technologized Marketing
by Jürgen Kai-Uwe Brock - 392-414 The function of innovation culture in the success of new services
by Nusser Raajpoot & Arun Sharma - 415-432 Accessibility and availability: A cross-cultural study of shopper responses to online retail stock-outs
by Thomas Gruen & Daniel Corsten - 433-436 The research impact of Dr. Jagdish Sheth
by Gerard J. Tellis & Seshadri Tirunillai - 437-452 Business transparency and willingness to act environmentally conscious behavior: Applying the sustainable fashion evaluation system “Higg Index”
by Eunha Chun & Heerim Joung & Young Ju Lim & Eunju Ko - 453-466 Digital service innovation, customer engagement, and customer equity in AR marketing
by Kyung Hoon Kim & Eunju Ko & Sang Jin Kim & Qi Jiang
April 2021, Volume 31, Issue 2
- 125-129 Shelby D. Hunt’s contributions to the marketing discipline: Research programs, impact, and compelling opportunities
by Sreedhar Madhavaram - 130-141 The nature and origins of impactful research in marketing
by Shelby D. Hunt - 142-150 Dr. Shelby D. Hunt: A world-renowned marketing scholar, marketing legend, thought leader, mentor and more
by Rajan Varadarajan - 151-161 Shelby D. Hunt: Contributions of a pioneer in marketing ethics and macromarketing
by Scott J. Vitell - 162-177 Hope for a stronger discipline of marketing
by Mark Peterson & Heejung Park - 178-188 Applying the Hunt Vitell ethics model to artificial intelligence ethics
by O.C. Ferrell & Linda Ferrell - 189-199 Re-examining market structures: Resource-Advantage theory and the market offering ecosystem perspective
by Dennis B. Arnett & Mayukh Dass & Kshitij Bhoumik - 200-212 Professor Shelby Hunt’s contributions to franchising: Revisiting forecasts and recommendations four decades later
by Vishag Badrinarayanan - 213-233 Shelby D. Hunt’s legacy, the R-A theory of competition, and its perspective on the geographical indications (GIs) debate
by Pelin Bicen - 234-254 The conceptual contributions of Shelby D. Hunt: Foundations for advancing the marketing discipline
by Sreedhar Madhavaram
January 2021, Volume 31, Issue 1
- 1-9 A review of articles in the Journal of Global Scholars of Marketing Science (JGSMS) special issue on Marketing Management in International Contexts
by Carlos Omar Trejo-Pech & Sharon Thach - 10-29 Millennial and generation Z digital marketing communication and advertising effectiveness: A qualitative exploration
by Alison Munsch - 30-48 Born digital: Is there going to be a new culture of digital natives?
by Tomáš Kincl & P. Štrach - 49-64 Benchmarking digital education programs on social entrepreneurship: what a digital program on social entrepreneurship can learn from other digital social entrepreneurship programs
by Erskin Blunck & E. Fetzer & J. M. Tilley - 65-73 Thermal comfort – an intercultural comparison
by Iris Ramme & Tom Gillpatrick - 74-93 A geo-cultural approach to the purchase decision of counterfeit luxury brands in China
by Jooho Kim & Sung-Joon Yoon - 94-120 The effect of customer participation in service industry on encounter satisfaction by the development of relationship
by Jinwoo Ahn & Taeseok Rho - 121-123 Chinese Abstracts: Journal of Global Scholars of Marketing Science, Volume 31, Issue 1 (2021)
by The Editors
October 2020, Volume 30, Issue 4
- 335-343 CSR and social entrepreneurship: Combining efforts towards sustainability
by Satyendra C. Pandey & Swati Panda & Scott Widmier & Eric Harvey - 344-357 Sustaining customer engagement through social media brand communities
by Jen Riley - 358-366 Follow the leader or go your own way: The use of logos and branding in AmeriCorps and similar federally funded service grant programs as a pre-cursor to sustainable branding
by Marshal Chaifetz & Nicholas Pace Smith - 367-379 The online environment’s adverse effect on the sustainability of the retail workforce
by Kendra L. Harris & Kimberly N. Harris & Aberdeen Leila Borders & D. Augustus Anderson & Deborah H. Lester - 380-393 Doing well by doing good: Direct selling as a viable and sustainable source of income for base of the pyramid populations
by Scott Widmier & Lance Brouthers & Charles Ragland - 394-406 Insights, challenges and recommendations for research on sustainability in marketing
by Paola Andrea Morales & Sheb True & R. Keith Tudor - 407-422 Host and guest value co-creation and satisfaction in a shared economy: The case of Airbnb
by Park Thaichon & Jiraporn Surachartkumtonkun & Anubhuti Singhal & Artem Alabastro - 423-436 Antecedents to high (low) performances by international technology ventures
by Rajan Nataraajan & Nelson Oly Ndubisi & Obaid Al–Shuridah - 437-453 Principles of value creation in event tourism: Enhancing the competitiveness of regional clusters
by Chung-Shing Lee & Drew Martin & Pi-Feng Hsieh & Wan-Chen Yu - 454-463 Women outperform men in collegiate sales competitions: Are women’s sales skills better than men’s?
by Scott A. Inks & Aberdeen Leila Borders & Deborah H. Lester & Terry W. Loe
July 2020, Volume 30, Issue 3
- 211-228 Sustainability challenges in marketing, sales, and other business practices: Introduction to a Journal of Global Scholars of Marketing Science special issue
by Aberdeen Leila Borders & Deborah H. Lester - 229-239 Overcoming emotional exhaustion in a sales setting
by Lucy M. Matthews & Diane R. Edmondson - 240-251 Sustainability, social marketing, veterinarians and United States veterans
by Yvette Lynne Bonaparte & Sharon D. White - 252-273 The emerging market for “Delebs” (dead celebrities) - An ethics-based, sustainability analysis of key stakeholder positions
by Denver D’Rozario & Guang Yang - 274-290 Business model innovation for sustainability: An investigation of consumers’ willingness to adopt product-service systems
by Setayesh Sattari & Anna Wessman & Leila Borders - 291-303 Why build sustainable relationships with customers? - The effects of “Ambassador Program”
by Kei Aoki & R. Keith Tudor & Aberdeen Leila Borders & Deborah H. Lester - 304-318 Sustainable marketing: The effects of environmental consciousness, lifestyle and involvement degree on environmentally friendly purchasing behavior
by Pınar Mataracı & Sema Kurtuluş - 319-333 The influence of perceived costs and perceived benefits on AI-driven interactive recommendation agent value
by Juran Kim
April 2020, Volume 30, Issue 2
- 105-114 Fit in cause-related marketing: An integrative retrospective
by John W. Pracejus & Qian (Claire) Deng & G. Douglas Olsen & Paul R. Messinger - 115-146 Preventing brand name blunders in doing business across cultures: Theory and research
by David W. Pan & Alan J. Pan & Berna Mutlu & David Rylander - 147-169 Religiosity and consumer decision making styles of young Indian Muslim consumers
by Tajamul Islam & Uma Chandrasekaran - 170-187 Materialism and purchase-evoked happiness: A moderated mediation model of purchase type and purchase’s impact on self
by Jingyi Duan - 188-209 Effect of corporate image of the sponsor on brand love and purchase intentions: The moderating role of sports involvement
by Jay Trivedi
January 2020, Volume 30, Issue 1
- 1-3 George P. Moschis tribute special issue: His philosophy and contributions (Part II)
by Anil Mathur - 4-17 Explaining the link between materialism and life satisfaction: A life course study in Turkey
by Betul Balikcioglu & Zerrin Arslan - 18-33 Gerontographics and consumer behavior in later life: Insights from the life course paradigm
by George P. Moschis & Anil Mathur & Thuckavadee Sthienrapapayut - 34-44 Family life cycle and the life course paradigm: A four-country comparative study of consumer expenditures
by Randall Shannon & Thuckavadee Sthienrapapayut & George P. Moschis & Thorsten Teichert & Betul Balikcioglu - 45-59 Using the life course approach to explain the onset and continuity of preventive health-care behaviors: A comparative study across four countries
by Anil Mathur & Preecha Yingwattanakul & Randall Shannon & Euehun Lee & Cristiane Pizzutti - 60-75 Qualitative approaches to life course research: Linking life story to gift giving
by Yuko Minowa & Russell W. Belk - 76-87 Natural disasters and the life course paradigm: The case of 2011 Japanese triple disaster
by Pakakorn Rakrachakarn & Florian Kohlbacher - 88-104 The effects of life events on the development of materialism and compulsive consumption: a life course study in the United States and Hong Kong
by Andrew Baker & Kara Chan
October 2019, Volume 29, Issue 4
- 359-371 George P. Moschis tribute special issue: His philosophy and contributions
by Anil Mathur - 372-408 Paths to successful academic research: A life course perspective
by George P. Moschis - 409-422 Application of the life course paradigm to the study of financial solvency and financial satisfaction in later life: A comparative study of American and Dutch elderly consumers
by Anil Mathur & Hans Kasper - 423-439 Contextual influences on financial preparedness of middle-aged workers: A four-country comparative life course study
by Hans Kasper & Anil Mathur & Fon Sim Ong & Randall Shannon & Preecha Yingwattanakul - 440-456 Reckless financial behaviors: An exploratory life course study of French and American consumers
by Sarah Benmoyal-Bouzaglo & George P. Moschis & Anil Mathur - 457-469 Service innovations’ roles in long-term relationships with business customers
by Heeseok Woo & Kyung Hoon Kim & Sang Jin Kim & Huangzhang Wang
July 2019, Volume 29, Issue 3
- 281-292 Commentary essay on “blueprinting the service company – managing service processes efficiently”
by Sabine Fließ & Michael Kleinaltenkamp - 293-310 Why do consumers use Facebook brand pages? A case study of a leading fast-food brand fan page in Egypt
by Hazem Rasheed Gaber & Ahmed Mousa Elsamadicy & Len Tiu Wright - 311-329 Negative word of mouth about foreign lands: Dimensions of the shared discomforts narrated in travel blogs
by Yong Tang & Meiling Zhong & Hongyao Qin & Yuxuan Liu & Lingxiao Xiang - 330-342 Personalized giving: Configurational approach in examining demographics, morality, and prosocial intentions
by Felix Septianto & Jake An & Bambang Soegianto - 343-357 Clicks and purchase effects of an embedded, social-media, platform endorsement in internet advertising
by Arch G. Woodside & Pedro Bernal Mir
April 2019, Volume 29, Issue 2
- 1-1 Correction
by The Editors - 1-1 Correction
by The Editors - 151-161 Consumer behavior in hospitality and tourism
by Saurabh Kumar Dixit & Kuan-Huei Lee & Poh Theng Loo - 162-179 Visitors’ satisfaction from ecotourism in the protected area of the Indian Himalayan Region using importance–performance analysis
by Priya Bhalla & Prodyut Bhattacharya - 180-195 How user-generated judgments of hotel attributes indicate guest satisfaction
by Sangeetha Gunasekar & Sooriya Sudhakar - 196-217 Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty: An empirical study in the hospitality sector
by Raouf Ahmad Rather & Shehnaz Tehseen & Murtaza Hassan Itoo & Shakir Hussain Parrey - 218-233 Hotel’s best practices as strategic drivers for environmental sustainability and green marketing
by Chindu Chandran & Prodyut Bhattacharya - 234-247 Evaluation of official destination website of Maharashtra state (India) from the customer perspectives
by Harshada Rajeev Satghare & Madhuri Sawant - 248-265 Consumer engagement in village eco-tourism: A case of the cleanest village in Asia – Mawlynnong
by Neeraj Sharma & Bijoylaxmi Sarmah - 266-280 Recycling on vacation: Does pro-environmental behavior change when consumers travel?
by Jason Oliver & Stefanie Benjamin & Hillary Leonard
January 2019, Volume 29, Issue 1
- 1-6 Sustainability by design: why firms and institutions do it
by Aberdeen Leila Borders & Deborah H. Lester - 7-14 Sustainable outcomes of an experiential learning project in a principles of marketing course
by Yvette Lynne Bonaparte - 15-24 The sustainability route to corporate legitimacy
by Jennifer Hutchins & Mona Sinha & Shiva Nandan - 25-41 Is your business sustainable? A sentiment analysis of air passengers of top 10 US-based airlines
by Melek Meral Anitsal & Ismet Anitsal & Selin Anitsal - 42-50 Gender differences in marketer and non-marketer-dominated sources of sustainable health and wellness information
by Paul J. Costanzo & Cynthia P. Costanzo - 51-62 Can brand experience increase customer contribution: How to create effective sustainable touchpoints with customers?
by Kei Aoki & Efua Obeng & Aberdeen Leila Borders & Deborah H. Lester - 63-77 An exploratory study of retail sales employees’ service sabotage: Examining the impact of emotional exhaustion and organizational support
by Diane R. Edmondson & Lucy M. Matthews & Cheryl B. Ward - 78-87 Using social media during the hiring process: A comparison between recruiters and job seekers
by Elizabeth C. Alexander & Deanna R. D. Mader & Fred H. Mader