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Personal marketing and the recruitment and selection process: Hiring attributes and particularities in tourism and hospitality

Author

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  • Sérgio Dominique-Ferreira
  • Benilda Queirós Rodrigues
  • Rui José Braga

Abstract

The competitiveness of the labour market is a critical challenge for future professionals. This work intends to analyse the importance of personal marketing in the professionalization of human resources, as well as the most valued skills in the labour market. For this purpose, sample was composed of recent graduates in tourism/hospitality and other areas (for comparison). The main results show that using personal marketing techniques in job search, develop a personal brand and digital social strategically are perceived as key in the tourism industry. This work enables academic institutions to better adjust tourism degree programmes, as well as a more efficient programme assessment and evaluation. It also provides employees valuable information to be more competitive in the labour market.

Suggested Citation

  • Sérgio Dominique-Ferreira & Benilda Queirós Rodrigues & Rui José Braga, 2022. "Personal marketing and the recruitment and selection process: Hiring attributes and particularities in tourism and hospitality," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 32(3), pages 351-371, July.
  • Handle: RePEc:taf:jgsmks:v:32:y:2022:i:3:p:351-371
    DOI: 10.1080/21639159.2020.1808845
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