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Self-Control and Incentives: An Analysis of Multiperiod Quota Plans

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  • Sanjay Jain

    (Mays Business School, Texas A&M University, College Station, Texas 77843)

Abstract

It is well known that individuals often fail to exert proper self-control. In organizational settings, this can lead to reduced productivity and profits. We use the literature on present-biased preferences to model employees' self-control problems and examine how firms can design compensation plans to reduce the negative consequences of their employees' self-control problems. Our results suggest that firms can mitigate self-control problems by delaying payment to the employees. This can be achieved by using multiperiod quotas (such as annual quotas) to compensate employees for their cumulative performance. Although such plans are prevalent in the market, there is little theoretical research that shows when multiperiod quota plans can be optimal. The paper provides one potential explanation for the widespread use of such quota plans. Interestingly, we find that such plans may be optimal despite the fact that they encourage more procrastination. We also find that such plans lead to higher effort by the employees and can sometimes improve the welfare of not only the firm but also the employees.

Suggested Citation

  • Sanjay Jain, 2012. "Self-Control and Incentives: An Analysis of Multiperiod Quota Plans," Marketing Science, INFORMS, vol. 31(5), pages 855-869, September.
  • Handle: RePEc:inm:ormksc:v:31:y:2012:i:5:p:855-869
    DOI: 10.1287/mksc.1120.0714
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    2. Heywood, John S. & Jirjahn, Uwe & Struewing, Cornelia, 2017. "Locus of control and performance appraisal," Journal of Economic Behavior & Organization, Elsevier, vol. 142(C), pages 205-225.
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    5. Selcuk, Cemil & Gokpinar, Bilal, 2022. "Incentivizing flexible workers in the gig economy: The case of ride-hailing," Cardiff Economics Working Papers E2022/11, Cardiff University, Cardiff Business School, Economics Section.
    6. Shilpa Aggarwal & Rebecca Dizon-Ross & Ariel D. Zucker, 2020. "Incentivizing Behavioral Change: The Role of Time Preferences," NBER Working Papers 27079, National Bureau of Economic Research, Inc.
    7. Benjamin Legros, 2021. "Agents’ Self‐Routing for Blended Operations to Balance Inbound and Outbound Services," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3599-3614, October.
    8. Christian Lukas, 2023. "On interim performance evaluations and interdependent period outcomes," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 34(1), pages 67-108, March.
    9. Panos Kouvelis & Duo Shi, 2020. "Who Should Compensate the Sales Agent in a Distribution Channel?," Production and Operations Management, Production and Operations Management Society, vol. 29(11), pages 2437-2460, November.
    10. Tat Y. Chan & Jia Li & Lamar Pierce, 2014. "Compensation and Peer Effects in Competing Sales Teams," Management Science, INFORMS, vol. 60(8), pages 1965-1984, August.
    11. Bruno Lussier & Nathaniel N. Hartmann & Willy Bolander, 2021. "Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach," Journal of Business Ethics, Springer, vol. 169(4), pages 747-766, April.
    12. Benjamin Legros, 2022. "The principal-agent problem for service rate event-dependency," Post-Print hal-03605421, HAL.
    13. Sanjay Jain & Kun Qian, 2021. "Compensating Online Content Producers: A Theoretical Analysis," Management Science, INFORMS, vol. 67(11), pages 7075-7090, November.
    14. Francisco Brahm & Joaquin Poblete, 2018. "Incentives and Ratcheting in a Multiproduct Firm: A Field Experiment," Management Science, INFORMS, vol. 64(10), pages 4552-4571, October.
    15. Cheng-Feng Cheng, 2012. "Evaluate the Effectiveness of Manager Compensation," International Journal of Business and Economics, School of Management Development, Feng Chia University, Taichung, Taiwan, vol. 11(1), pages 25-44, June.
    16. Anja Schöttner, 2017. "Optimal Sales Force Compensation in Dynamic Settings: Commissions vs. Bonuses," Management Science, INFORMS, vol. 63(5), pages 1529-1544, May.
    17. Kräkel, Matthias & Schöttner, Anja, 2016. "Optimal sales force compensation," Journal of Economic Behavior & Organization, Elsevier, vol. 126(PA), pages 179-195.
    18. Cobb-Clark, Deborah A., 2016. "Biology and Gender in the Labor Market," IZA Discussion Papers 10386, Institute of Labor Economics (IZA).
    19. Tinglong Dai & Kinshuk Jerath, 2013. "Salesforce Compensation with Inventory Considerations," Management Science, INFORMS, vol. 59(11), pages 2490-2501, November.
    20. Dizon-Ross, Rebecca & Aggarwal, Shilpa & Zucker, Ariel, 2020. "Incentivizing Behavioral Change: The Role of Time Preferences," CEPR Discussion Papers 14751, C.E.P.R. Discussion Papers.

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