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Subjective performance evaluations and employee careers

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  • Frederiksen, Anders
  • Lange, Fabian
  • Kriechel, Ben

Abstract

Employees who work in complex environments are often evaluated by their supervisors. Data on these evaluations promise to be valuable for analyzing career dynamics and human resources practices. However, existing literature on subjective evaluations is based on data from individual firms. Furthermore, how supervisors evaluate workers and how firms use these evaluations might vary substantially with context, precisely because these evaluations are subjective. Thus, little is known regarding whether findings from single-firm studies generalize to broader settings. We examine personnel data from six large companies and establish how subjective performance ratings correlate with objective career outcomes. We find many similarities across firms in how these ratings correlate with base pay, bonuses, promotions, demotions, separations, quits, and dismissals and cautiously propose these as empirical regularities.

Suggested Citation

  • Frederiksen, Anders & Lange, Fabian & Kriechel, Ben, 2017. "Subjective performance evaluations and employee careers," Journal of Economic Behavior & Organization, Elsevier, vol. 134(C), pages 408-429.
  • Handle: RePEc:eee:jeborg:v:134:y:2017:i:c:p:408-429
    DOI: 10.1016/j.jebo.2016.12.016
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    Full references (including those not matched with items on IDEAS)

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    Cited by:

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    2. Christian Grund & Tanja Hofmann, 2019. "The dispersion of bonus payments within and between firms," Journal of Business Economics, Springer, vol. 89(4), pages 417-445, June.
    3. Meta Brown & Elizabeth Setren & Giorgio Topa, 2016. "Do Informal Referrals Lead to Better Matches? Evidence from a Firm's Employee Referral System," Journal of Labor Economics, University of Chicago Press, vol. 34(1), pages 161-209.
    4. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    5. Grund, Christian & Sliwka, Dirk & Titz, Krystina, 2023. "Works Councils as Gatekeepers: Codetermination, Monitoring Practices, and Job Satisfaction," IZA Discussion Papers 15956, Institute of Labor Economics (IZA).
    6. Grund, Christian & Sliwka, Dirk & Titz, Krystina, 2019. "Works Councils and Performance Appraisals," IZA Discussion Papers 12670, Institute of Labor Economics (IZA).
    7. Matthias Fahn & Giorgio Zanarone, 2021. "Pay Transparency Under Subjective Performance Evaluation," CESifo Working Paper Series 8849, CESifo.
    8. Matthias Fahn & Giorgio Zanarone, 2022. "Transparency in relational contracts," Strategic Management Journal, Wiley Blackwell, vol. 43(5), pages 1046-1071, May.
    9. Cassidy, Hugh & DeVaro, Jed & Kauhanen, Antti, 2016. "Promotion signaling, gender, and turnover: New theory and evidence," Journal of Economic Behavior & Organization, Elsevier, vol. 126(PA), pages 140-166.
    10. Marianne Bertrand & Robin Burgess & Arunish Chawla & Guo Xu, 2020. "The Glittering Prizes: Career Incentives and Bureaucrat Performance," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 87(2), pages 626-655.
    11. Anders Frederiksen & Lisa B. Kahn & Fabian Lange, 2020. "Supervisors and Performance Management Systems," Journal of Political Economy, University of Chicago Press, vol. 128(6), pages 2123-2187.
    12. Frederiksen, Anders, 2013. "Incentives and earnings growth," Journal of Economic Behavior & Organization, Elsevier, vol. 85(C), pages 97-107.
    13. Jed DeVaro & Antti Kauhanen, 2016. "An “Opposing Responses” Test of Classic versus Market-Based Promotion Tournaments," Journal of Labor Economics, University of Chicago Press, vol. 34(3), pages 747-779.
    14. Ekinci, Emre, 2019. "Discretionary bonuses and turnover," Labour Economics, Elsevier, vol. 60(C), pages 30-49.
    15. Patrick Kampkötter & Dirk Sliwka, 2016. "The Complementary Use of Experiments and Field Data to Evaluate Management Practices: The Case of Subjective Performance Evaluations," Journal of Institutional and Theoretical Economics (JITE), Mohr Siebeck, Tübingen, vol. 172(2), pages 364-389, June.
    16. Irene Trapp & Rouven Trapp, 2019. "The psychological effects of centrality bias: an experimental analysis," Journal of Business Economics, Springer, vol. 89(2), pages 155-189, March.
    17. Jed DeVaro & Antti Kauhanen & Nelli Valmari, 2019. "Internal and External Hiring," ILR Review, Cornell University, ILR School, vol. 72(4), pages 981-1008, August.
    18. Juho Jokinen & Jaakko Pehkonen, 2021. "The role of personal and relative job performance in promotion decisions," LABOUR, CEIS, vol. 35(4), pages 485-499, December.
    19. Alan Benson & Danielle Li & Kelly Shue, 2019. "Promotions and the Peter Principle," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 134(4), pages 2085-2134.
    20. Müller, Julia, 2017. "Verzerrungen bei Personalbeurteilungen durch Führungskräfte [Biases in performance appraisals by managers]," Discussion Papers of the Institute for Organisational Economics 12/2017, University of Münster, Institute for Organisational Economics.
    21. Pohlan, Laura & Steffes, Susanne, 2022. "Performance feedback and job search behavior: Empirical evidence from linked employer-employee data," ZEW Discussion Papers 22-048, ZEW - Leibniz Centre for European Economic Research.
    22. Eliza Forsythe, 2019. "Careers within Firms: Occupational Mobility Over the Lifecycle," LABOUR, CEIS, vol. 33(3), pages 241-277, September.
    23. Frederiksen, Anders & Flaherty Manchester, Colleen, 2019. "Responding to Regulation: The Effects of Changes in Mandatory Retirement Laws on Firm-Provided Incentives," IZA Discussion Papers 12264, Institute of Labor Economics (IZA).
    24. Abraham, Lisa, 2023. "The gender gap in performance reviews," Journal of Economic Behavior & Organization, Elsevier, vol. 214(C), pages 459-492.

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    Keywords

    Subjective performance ratings; Personnel data; Employee careers;
    All these keywords.

    JEL classification:

    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics

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