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Do new ways of working increase informal learning?

Author

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  • Gerards, Ruud

    (ROA / Training and employment, RS: GSBE DUHR, RS: GSBE Theme Learning and Work)

  • de Grip, Andries

    (RS: SBE - MACIMIDE, Research Centre for Educ and Labour Mark, RS: GSBE DUHR, RS: GSBE Theme Learning and Work)

  • Weustink, A.

Abstract

This paper is the first study on the impact of new ways of working (NWW) on informal learning at work. Controlling for a wide range of known antecedents of informal learning, we find that NWW, as an aggregate construct, are positively related to employees’ informal learning in the Netherlands. This relation is partially mediated by the frequency with which employees receive feedback from their supervisor and co-workers. This mediating effect mostly runs via critical feedback and less so via positive feedback. However, the direct effect of NWW on informal learning is greater than the total indirect effect. Further analysis shows that one particular NWW facet, access to organizational knowledge, is an independent driver of informal learning that is hardly mediated by receiving feedback. Our findings suggest that human resource and general managers who seek new ways to stimulate informal learning can do so by giving their employees more access to organizational knowledge, for instance, by leveraging the potential of modern information and communication technologies.

Suggested Citation

  • Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," ROA Research Memorandum 001, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    • Handle: RePEc:unm:umaror:2018001
    DOI: 10.26481/umaror.2018001
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    2. Luu, Trong Tuan & Rowley, Chris & Vo, Thanh Thao, 2019. "Addressing employee diversity to foster their work engagement," Journal of Business Research, Elsevier, vol. 95(C), pages 303-315.
    3. M. Ángeles López-Cabarcos & Analía López-Carballeira & Carlos Ferro-Soto, 2020. "New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(19), pages 1-9, September.
    4. Juan Sandoval-Reyes & Sandra Idrovo-Carlier & Edison Jair Duque-Oliva, 2021. "Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation," IJERPH, MDPI, vol. 18(13), pages 1-12, July.
    5. Luis Duque & Renato Costa & Álvaro Dias & Leandro Pereira & José Santos & Nelson António, 2020. "New Ways of Working and the Physical Environment to Improve Employee Engagement," Sustainability, MDPI, vol. 12(17), pages 1-18, August.
    6. David Giauque & Frédéric Cornu & Karine Renard & Yves Emery, 2023. "Opportunity to Use New Ways of Working: Do Sectors and Organizational Characteristics Shape Employee Perceptions?," Sustainability, MDPI, vol. 15(14), pages 1-21, July.
    7. Grégory Jemine & Christophe Dubois & François Pichault, 2019. "From a New Workplace to a New Way of Working: Legitimizing Organizational Change," Post-Print hal-03043287, HAL.
    8. Ruud Gerards & Sanne Wetten & Cecile Sambeek, 2021. "New ways of working and intrapreneurial behaviour: the mediating role of transformational leadership and social interaction," Review of Managerial Science, Springer, vol. 15(7), pages 2075-2110, October.
    9. Grégory Jemine & François Pichault & Christophe Dubois, 2021. "New Ways of Working in academia: maneuvering in and with ambiguity in workspace design processes," Post-Print hal-03419339, HAL.
    10. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
    11. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
    12. Alexandra Rese & Lars Görmar & Alena Herbig, 2022. "Social networks in coworking spaces and individual coworker’s creativity," Review of Managerial Science, Springer, vol. 16(2), pages 391-428, February.
    13. Fabian Onyekachi Ugwu & Ibeawuchi K. Enwereuzor & Jens Mazei, 2023. "Is Working from Home a Blessing or a Burden? Home Demands as a Mediator of the Relationship Between Work Engagement and Work-Life Balance," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 341-364, February.
    14. Karine Renard & Frederic Cornu & Yves Emery & David Giauque, 2021. "The Impact of New Ways of Working on Organizations and Employees: A Systematic Review of Literature," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, April.
    15. Annick Parent-Lamarche, 2022. "Teleworking, Work Engagement, and Intention to Quit during the COVID-19 Pandemic: Same Storm, Different Boats?," IJERPH, MDPI, vol. 19(3), pages 1-19, January.
    16. Frédéric Cornu, 2022. "New Ways of Working and Employee In-Role Performance in Swiss Public Administration," Merits, MDPI, vol. 2(3), pages 1-18, July.
    17. Nermin Kişi, 2023. "Bibliometric Analysis and Visualization of Global Research on Employee Engagement," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    18. Martyna Joanna Surma & Richard Joseph Nunes & Caroline Rook & Angela Loder, 2021. "Assessing Employee Engagement in a Post-COVID-19 Workplace Ecosystem," Sustainability, MDPI, vol. 13(20), pages 1-20, October.

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