IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i17p6759-d401741.html

New Ways of Working and the Physical Environment to Improve Employee Engagement

Author

Listed:
  • Luis Duque

    (FGV, Rodovia Raposo Tavares, 3412-Jardim Pinheiros, Sao Paulo, Brazil)

  • Renato Costa

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

  • Álvaro Dias

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal
    Universidade Lusófona, Campo Grande 376, 1749-024 Lisbon, Portugal)

  • Leandro Pereira

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

  • José Santos

    (WINNING Lab, Alameda das Linhas de Torres, 152 Escritório, 141750-149 Lisbon, Portugal)

  • Nelson António

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

Abstract

Employee engagement is becoming an increasingly essential factor in organizational competitiveness. Although employee engagement is an extensively researched topic, the roles of new ways of working and physical environment factors are still under exploited. As such, this study examines the relationship between physical environment factors, the dimensions that integrate new ways of working, and employee engagement. Survey data with 126 respondents are analyzed using structural equation modeling. The findings indicate a positive significant relationship between the physical environment factors and work engagement. Furthermore, this relation is mediated by four facets regarding new ways of working. The results also indicate that, for the group where facilities were not modified, the new ways of working are a stronger predictor of work engagement when compared with the group where facilities were modified. These findings extend existing knowledge on the antecedents of employee engagement, namely physical environment factors and new ways of working. Another important contribution is related to the mediating role of several facets of new ways of working in the relationship between physical environmental factors and employee engagement.

Suggested Citation

  • Luis Duque & Renato Costa & Álvaro Dias & Leandro Pereira & José Santos & Nelson António, 2020. "New Ways of Working and the Physical Environment to Improve Employee Engagement," Sustainability, MDPI, vol. 12(17), pages 1-18, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6759-:d:401741
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/17/6759/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/17/6759/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," ROA Research Memorandum 001, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    2. Baudewijns, C. & Gerards, R. & de Grip, A., 2015. "New ways of working and work engagement," ROA Research Memorandum 002, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    3. Kay Meulensteen & Pascale Le Blanc & Astrid Kemperman, 2017. "Influence of the Physical Work Environment on Work Engagement and Performance," ERES eres2017_76, European Real Estate Society (ERES).
    4. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. M. Ángeles López-Cabarcos & Analía López-Carballeira & Carlos Ferro-Soto, 2020. "New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(19), pages 1-9, September.
    2. Vincent Montenero & Cristina Cazorzi, 2025. "Corporate Integration Processes: Lessons from the Covid-19 Crisis," Central European Business Review, Prague University of Economics and Business, vol. 2025(2), pages 1-23.
    3. Olawunmi Elizabeth Eniola, 2023. "The Work-Family Roles Dynamics during Home-Based Teleworking," International Business Research, Canadian Center of Science and Education, vol. 16(7), pages 1-1, July.
    4. Frédéric Cornu, 2022. "New Ways of Working and Employee In-Role Performance in Swiss Public Administration," Merits, MDPI, vol. 2(3), pages 1-18, July.
    5. Manuel Au-Yong-Oliveira & Maria José Sousa, 2022. "Sustainable Marketing and Strategy," Sustainability, MDPI, vol. 14(6), pages 1-3, March.
    6. Martyna Joanna Surma & Richard Joseph Nunes & Caroline Rook & Angela Loder, 2021. "Assessing Employee Engagement in a Post-COVID-19 Workplace Ecosystem," Sustainability, MDPI, vol. 13(20), pages 1-20, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
    2. M. Ángeles López-Cabarcos & Analía López-Carballeira & Carlos Ferro-Soto, 2020. "New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(19), pages 1-9, September.
    3. Karine Renard & Frederic Cornu & Yves Emery & David Giauque, 2021. "The Impact of New Ways of Working on Organizations and Employees: A Systematic Review of Literature," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, April.
    4. Juan Sandoval-Reyes & Sandra Idrovo-Carlier & Edison Jair Duque-Oliva, 2021. "Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation," IJERPH, MDPI, vol. 18(13), pages 1-12, July.
    5. David Giauque & Frédéric Cornu & Karine Renard & Yves Emery, 2023. "Opportunity to Use New Ways of Working: Do Sectors and Organizational Characteristics Shape Employee Perceptions?," Sustainability, MDPI, vol. 15(14), pages 1-21, July.
    6. Ruud Gerards & Sanne Wetten & Cecile Sambeek, 2021. "New ways of working and intrapreneurial behaviour: the mediating role of transformational leadership and social interaction," Review of Managerial Science, Springer, vol. 15(7), pages 2075-2110, October.
    7. Frédéric Cornu, 2022. "New Ways of Working and Employee In-Role Performance in Swiss Public Administration," Merits, MDPI, vol. 2(3), pages 1-18, July.
    8. Yasuhiro Kotera & Katia Correa Vione, 2020. "Psychological Impacts of the New Ways of Working (NWW): A Systematic Review," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    9. Terri L. Griffith & Emma S. Nordbäck & John E. Sawyer & Ronald E. Rice, 2018. "Field study of complements to supervisory leadership in more and less flexible work settings," Journal of Organization Design, Springer;Organizational Design Community, vol. 7(1), pages 1-26, December.
    10. Bin Xiong & Baocheng Yu, 2024. "The Impact of Internet Development on Youth’s Job Quality in the Digital Economy Era: Transmission Mechanism and Empirical Test," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 175(1), pages 269-294, October.
    11. Phuong Ngoc-Duy Nguyen & Huan Hong Nguyen & Trang Thi Giang & Hiep Cong Duong & Linh Duy-Yen Nguyen, 2024. "Linking New Ways of Working to Employee Performance in Emerging Countries: The Interplay of Technostress, and Meaningful Work," SAGE Open, , vol. 14(4), pages 21582440241, October.
    12. Alexandra Rese & Lars Görmar & Alena Herbig, 2022. "Social networks in coworking spaces and individual coworker’s creativity," Review of Managerial Science, Springer, vol. 16(2), pages 391-428, February.
    13. Phuong Ngoc-Duy Nguyen & Trang Thi Giang & Hiep Cong Duong & Huan Hong Nguyen, 2025. "Empowering Workplaces: How New Ways of Working Foster Organizational Citizenship Behaviors?," SAGE Open, , vol. 15(4), pages 21582440251, November.
    14. Grégory Jemine & Christophe Dubois & François Pichault, 2019. "From a New Workplace to a New Way of Working: Legitimizing Organizational Change," Post-Print hal-03043287, HAL.
    15. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
    16. Martyna Joanna Surma & Richard Joseph Nunes & Caroline Rook & Angela Loder, 2021. "Assessing Employee Engagement in a Post-COVID-19 Workplace Ecosystem," Sustainability, MDPI, vol. 13(20), pages 1-20, October.
    17. Vivek Vohra & Shiwangi Singh & Tanusree Dutta, 2024. "Embracing Flexibility Post-COVID-19: A Systematic Review of Flexible Working Arrangements Using the SCM-TBFO Framework," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(1), pages 1-26, March.
    18. Huan Hong Nguyen & Cong Hiep Duong & Thi Trang Giang & Phuong Ngoc-Duy Nguyen, 2025. "From Being Served to Serving: How Servant Leadership Fosters Organizational Citizenship Behavior in the Digital Era," SAGE Open, , vol. 15(3), pages 21582440251, August.
    19. Fabian Onyekachi Ugwu & Ibeawuchi K. Enwereuzor & Jens Mazei, 2023. "Is Working from Home a Blessing or a Burden? Home Demands as a Mediator of the Relationship Between Work Engagement and Work-Life Balance," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 341-364, February.
    20. Luu, Trong Tuan & Rowley, Chris & Vo, Thanh Thao, 2019. "Addressing employee diversity to foster their work engagement," Journal of Business Research, Elsevier, vol. 95(C), pages 303-315.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6759-:d:401741. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager The email address of this maintainer does not seem to be valid anymore. Please ask MDPI Indexing Manager to update the entry or send us the correct address (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.