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Workplace Performance, Worker Commitment and Loyalty

Author

Listed:
  • Brown, Sarah

    (University of Sheffield)

  • McHardy, Jolian

    (University of Sheffield)

  • McNabb, Robert

    (Cardiff University)

  • Taylor, Karl

    (University of Sheffield)

Abstract

Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace human resources influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.

Suggested Citation

  • Brown, Sarah & McHardy, Jolian & McNabb, Robert & Taylor, Karl, 2011. "Workplace Performance, Worker Commitment and Loyalty," IZA Discussion Papers 5447, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp5447
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    labor productivity; commitment; financial performance; loyalty;
    All these keywords.

    JEL classification:

    • J20 - Labor and Demographic Economics - - Demand and Supply of Labor - - - General
    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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