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Workplace Performance, Worker Commitment and Loyalty

  • Brown, Sarah

    ()

    (University of Sheffield)

  • McHardy, Jolian

    ()

    (University of Sheffield)

  • McNabb, Robert

    ()

    (Cardiff University)

  • Taylor, Karl

    ()

    (University of Sheffield)

Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace human resources influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.

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Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 5447.

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Length: 35 pages
Date of creation: Jan 2011
Date of revision:
Publication status: published in: Journal of Economics and Management Strategy, 2011, 20 (3), 925-955
Handle: RePEc:iza:izadps:dp5447
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